by Jeffrey K. - Verified user on Oct 16, 2023
The facilities are well maintained and the staff, particularly Cris, is excellent and helpful if needed.
by Doug B. - Verified user on Oct 15, 2023
Chris and the whole staff are extremely attentive and accommodating.
by Ronald S. - Verified user on Oct 15, 2023
We Love Sag. We even Love the marina more! The dockmaster Chris is awesome and so hands on. He make our Owners and crew feel so welcome and at home! Our favorite place in the world for all three of our boats is Waterfront Marina! Thank you
by Neil F. - Verified user on Sep 13, 2023
Waterfront Marina was wonderful! Staff helped us dock and were great throughout the stay. The location is the best in Sag Harbor with restaurants and shopping a block away. Highly recommended.
by Barry N. - Verified user on Sep 12, 2023
Rest rms clean but with poor ventilation. No laundry. Friendly & efficient staff
Good morning –
I was unfortunately surprised to read this review today – especially after our friendly interactions over the past couple of days.
We take a lot of pride in our marina. Our bathrooms were completely renovated in 2020 and meticulously maintain them. The unseasonably hot and humid weather we have been experiencing this past week has made it so that even the outdoors feels poorly ventilated.
We specify on our Dockwa and Marinas.com pages that we do not have laundry services on site. Our footprint on land is just too small, and so we do not have room for it. However, there is a laundromat within a 1-minute walk from the marina property on Main Street. It’s unfortunate that no one from your party asked us about any of these amenities or services, as we would have been very happy to direct you to them.
I appreciate you complementing our staff as friendly and efficient. We enjoyed having you as our neighbor, as you were docked adjacent to our marina office. We made ourselves wholly available to you and we were even happy to stock your coolers with ice at no charge. So, needless to say this is exceptionally disappointing to be reviewed this way especially as no one communicated to us any dissatisfaction.
In the future I would recommend you communicate with the marinas you stay at, as you will find they would be more than happy to accommodate you if they are made aware of your needs.
by Jeffrey H. - Verified user on Sep 07, 2023
Chris is very professional, welcoming and made our stay easy.
by Rob V. - Verified user on Aug 06, 2023
Great docks and location. Clean facilities
by joseph w. - Verified user on Jul 31, 2023
great location excellant staff
by Philip G. on Jul 14, 2023
The location is excellent and the Marina is 1st class! The Staff could not have been more helpful. I will definitely be back!
by Richard C. on Jul 11, 2023
Chris and the dock crew were awesome and very accommodating. Facility was first class all around.
by Heidi B. on Jul 06, 2023
This place is awesome! It is very well maintained, has very helpful staff, and a helpful and professional dock master. I would highly recommend this marina. It is private, so it is a peaceful place to stay.
by Siena F. on Jul 06, 2023
Most stunning marina in the Hamptons. The dock master is extraordinarily helpful. The dock hands know their stuff! They are extremely well trained and knowledgeable about the facilities. Each morning I see them working hard to maintain the pristine and lush marina grounds, filled with the most beautiful flowers and greenery. It’s like no marina I’ve ever experienced before. It even has an absolutely beautiful garden- the staff let me take some of the cherry tomatoes and basil they grew- oh boy were they delish!!! Waterfront is filled with small yet potent details making it feel like home away from home. And did I mention location?? Walk 3 minutes and you are in the middle of town next to the best restaurants in the Hamptons, it’s incredible!! Worth every dollar.
by Chris J. - Verified user on Jun 19, 2023
Excellent dock and service.
by thomas B. - Verified user on Jun 12, 2023
Very helpful staff and well located
by Robert G. - Verified user on Jun 10, 2023
Really enjoyed our stay here. Super friendly and accommodating. Great town with terrific restaurants. Will be back.
by Gregory H. - Verified user on May 17, 2023
The staff at Waterfront are great. Very accommodating and super helpful. I will be back for sure. I highly recommend this marina. The location is perfect!
by Allen B. - Verified user on Jul 09, 2022
We had a wonderful stay; the marina is only steps away from town. Dock staff was very helpful and the marina grounds, although limited in size, are beautifully maintained. The only downside is that an update to the docks themselves is needed - they are at their “end of life”
by Richard S. - Verified user on Jul 06, 2022
As always the staff were amazing. The dockmaster is very accommodating. Great marina
by Philip P. - Verified user on Sep 05, 2021
They did a wonderful job
by Annette R. - Verified user on Aug 27, 2021
Chris, the dockmaster, has been so helpful to us this season and fit us in when he could, even though we have had to book on short notice. All the lovely dock crew are great. A very a nice facility. We look forward to our next visit :)
by Steven B. - Verified user on Jul 20, 2021
One of my favorite places. Great location and very helpful staff.
by John Y. - Verified user on Jun 22, 2021
Dockmaster and staff were very friendly and extremely accommodating! Nice marina with new shore power outlets.
by Timothy T. - Verified user on May 24, 2021
good stay. not busy this time of year. staff was helpful with docking.
by EDWARD S. - Verified user on Jul 13, 2020
Great marina with impressive boats. Friendly staff. Great location and lots of interesting sights.
by Anonymous on Jul 08, 2020
Perfect location, right in the heart of Sag Harbor. Everything was well kept, and staff was friendly and accommodating.
Looking forward to our next trip already.