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by javier - Verified user on May 18, 2024
Hotel was a bad experience, marina was excellent like other times, we had everything we needed
by Douglas N. - Verified user on Mar 30, 2024
Staff was very helpful
by Stephen O. - Verified user on Mar 14, 2024
Multiple calls to Marina via vhf and telephone went unanswered. Marina staff confronted us and asked why we were there. Despite have Dockwa confirmation we were told they had no reservation.
by Paul T. - Verified user on Mar 11, 2024
Excellent resort and marina
Staff are very helpful from the front desk to dock master. I towed my 26ft sailboat there and launched at their ramp and stayed two nights while rigging and getting ready to explore the keys.
Ramp is a little tricky to line up on, but got launched fine.
Pool is large and warm, they make a lot of effort to offer a nice place.
Elect and water is included in dock fee.
by tony i. - Verified user on Jan 26, 2024
First time @this marina, our experience was great,friendly staff and a well protected marina gulfside. Dock master Doris is great and accommodating,manager Chris always very helpful with a smile,the other boaters very friendly and helpful to lend us a hand with dock lines.Looking forward to our next stay
by Brian J. - Verified user on Jan 16, 2024
Easy access to the marina from the bay, friendly staff and clean facilities. If you are trailering a boat to the hotel’s marina be aware that their ramp access in the parking lot is pretty tight to cut the trailer while backing in, even for a shorter boat. Also, not a very long ramp for your trailer if your boat is larger than 20’ you may have issues at other than high tide.
by Crystal T. - Verified user on Nov 13, 2023
There was grass all over the ramp to launch and load the boat. When loading the boat, we had to rake our own grass out of the way so it wouldn’t get stuck between the trailer and the boat and stain the boat. We were supposed to receive 2 bags of ice every day but no one was ever down to work the dock and no one said anything about getting it at checkin so we never got it. It’s November so technically season so not sure why no one was there to assist in the marina. Otherwise the place itself was nice and quiet.
by Brian P. on Oct 03, 2023
Doris the dock master is wonderful. Had a great time staying here. Hidden little marina in the middle of marathon. Would stay again.
by Al B. - Verified user on Oct 02, 2023
Nice marina and great dock master. Showers need attention
by Steven E. - Verified user on Aug 26, 2023
Easy to launch the boat. Dock-master Doris was a great help
by BRIAN B. - Verified user on Aug 18, 2023
Visit to Banana Bay Marina was excellent. Had slip 10 which is great as we own unit A202 at MKBC Hope we can secure either slip 10 or 12 next year when we make reservation. Dockmaster Doris was always available and pleasant. Only complaint, it was too hot. Been coming to Keys for over 40 years, lived in Florida for over 70 years and never experienced this much heat. Good time!!
by Myles R. - Verified user on Aug 10, 2023
Doris was great. Everything worked.
by Agustín M. - Verified user on Aug 05, 2023
Very nice I recommend to stay in this marina
by Brian B. - Verified user on Aug 04, 2023
Dock master Doris is a Rock Star⭐️ marina was great and clean. I recommend if your staying at Banana Bay or MKBC, it’s nice to have a marina on resort property.
by Brett M. - Verified user on Jul 29, 2023
Doris was great. The Marina is nice and protected from weather. A few of the other boaters were a bit noisy.
by Christopher S. - Verified user on Jul 29, 2023
Great place nice marina close to stores we will be back
by Jose p. - Verified user on Jul 12, 2023
Simply perfect, Doris (dock master) is amazing!!! She run all marina in outstanding way! Because of her hospitality and marina facilities we prolonged our stay at banana and cancel the second marina that was reserved!
by Scott T. - Verified user on Jul 08, 2023
Great experience, organized, loved it
by Paul N. - Verified user on Jul 07, 2023
The Dock Master was very nice and help us all week. I look forward to visit next year.
by Yansylia P. on Jun 22, 2023
Great customer service! Rooms are super clean and spectacular view of the Gulf! We will definitely come back! ❤️
by Todd D. - Verified user on Jun 20, 2023
We had such a great time and the staff was so nice. The marina was just perfect for a small boat if you’re trailering one down. Rooms were nice and clean as well.
by Gregory S. - Verified user on Jun 10, 2023
Everything was great. Harbor Master Doris and Chris were professional and friendly.
by Mario - Verified user on May 29, 2023
Excellent service, clean and strong docks.
by Jeff G. on May 16, 2023
Banana Bay is the very best protected marina on the Gulf side of Marathon. We have been wintering here for 6 seasons and have already made our reservation for next season. For our first few winters, many of the same boats and friends returned. It's a very friendly and social group although Docktails where the dock meets the beach isn't as regular as it used to be to chat and watch the sunset. Our dockmaster has been very helpful and whenever a boat enters the basin, many of the residents scurry over to lend a hand with dock lines. Many of the tenants are very experienced mariners. There's one couple that has completed the great loop 7 times and written two books about it. The dock decking is Ipe wood and doesn't get any better than that. What you pay is all-inclusive. You get electric, water and pump-out. The WiFi is a bit of a challenge in some places. There used to be cable TV but cable boxes are no longer supplied. The large pool is quite nice and kept about 87°. The Jacuzzi is also lovely. Hotel management and policy seems to change more frequently than most places but most of that doesn't affect the marina much. The slips on the east side should be avoided in a North-West to North breeze. There are frequently manatee and lobster in the basin. Home Depot is directly across the highway and the two groceries are within a mile. There are good restaurants nearby. The movies and community theater are an easy walk. There are a fair number of places with live music on the island. Just ask your boat neighbors about where to go for just about anything.
by Robert N. - Verified user on Apr 24, 2023
Perfect, great location. Laid back, fun, and easy. Dock master is very helpful as is the rest of the staff.
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