Cancellation Policy - Waterfront 2022

  1. Dockage must be prepaid in full at the time of booking in order to secure the reservation for dock space.

  2. For the purpose of this policy, “scheduled arrival” is defined as being at 1:00PM EDT on the day the confirmed reservation is set to commence.

  3. Dockage is fully refundable up to 28 (twenty-eight) days prior to scheduled arrival.

  4. Within 28 days of scheduled arrival, dockage is fully refundable for only a period of 24 (twenty-four) hours as documented on this Dockwa reservation.

  5. Guests cancelling a reservation - regardless of the reason for cancellation - within 28 days of scheduled arrival receive NO REFUND on dockage.

  6. Guests shortening a reservation - regardless of the reason for shortening - within 28 days of scheduled arrival receive NO REFUND on unused dockage.

  7. In lieu of a cash refund, guests may receive a 100% dockage credit at Waterfront Marina for a cancellation made between 1:00PM EDT of Day 28 and before 12:59PM EDT of Day 14 of scheduled arrival.

  8. In lieu of a cash refund, guests may receive a 50% dockage credit for cancellations made between 1:00PM EDT of Day 14 and before 12:59PM of the day of scheduled arrival.

  9. No shows without notice receive NO DOCKAGE CREDIT for their reservation, and if contact is unable to be made within 24 (twenty-four) hours after the reservation has commenced the dock space will subsequently be released.

  10. NO DOCKAGE CREDIT will be issued for cancellations or shortenings of reservations for that include all or part of the holiday weekends of Independence Day and Labor Day, as defined as being the dates of June 30th, July 1st, July 2nd, July 3rd, September 1st, September 2nd, September 3rd, and September 4th, 2022.

  11. Dockage credits issued during the Summer 2022 season are ONLY valid through Saturday October 15th, 2022.

  12. NO EXCEPTIONS to this policy shall be made in the event of transportation disruptions or cancellations, travel advisories and restrictions, health advisories and quarantines, changes to applicable law and other government mandates related to the COVID-19 Coronavirus Pandemic, including, but not limited to, evacuation orders, border closures, shelter-in-place requirements, mask mandates, or social distancing requirements.

Have questions about the cancellation policy? Head over to our help desk