Reservations may be cancelled with at least seven (7) day’s notice and 100% of the slip fees will be refunded.
Cancellation within seven (7) days of the scheduled arrival date cannot be refunded
If foul weather, defined as a small craft advisory on the lower Chesapeake Bay, generally from new Point Comfort to Little Creek, VA, prohibits passage, Surry Seafood Company will allow for cancellations within the seven (7) day window. After all, we are boaters ourselves and wish no harm from unsafe conditions to anyone.
Holiday Weekends Cancellation Policy:
Surry Seafood Company cannot provide refunds for unused reservations for any holiday weekends (Memorial Day, Smithfield’s Olden Days, July 3rd through 5th, and Labor Day). However, Surry Seafood Company will provide a rain check credit equal to the amount of the reservation valid for use within twelve months as long as Surry Seafood Company is notified of the cancellation at least 14 days prior to the scheduled arrival.Have questions about the cancellation policy? Head over to our help desk