by Jon S. - Verified user on Sep 26, 2023
Love this place!!! Great service and great amenities!!
by Michael M. - Verified user on Sep 25, 2023
Great location, excellent marina, awesome staff
by Charles F. - Verified user on Sep 16, 2023
The quality of this marina has diminished considerably over the last few years. They do not have enough help and are never available to answer the phone or often times the radio. All the permanent bumpers on the docks are stained or torn.
Walking through town there are weeds growing out of the bricks and the place really is not what it used to be. Dave Johnson must not come around here anymore.
by Jerry M. - Verified user on Sep 07, 2023
Awesome stop- don’t miss this beautiful place!
by Frank B. on Sep 07, 2023
We spent this past Labor Day weekend at the BHLM and had a spectacular stay. Very well maintained facility with shopping, restuarants, ice cream shop and a great distillery all within a short walk. We already have a weekend in the calendar for 2024.
by Martin N. - Verified user on Sep 06, 2023
Outstanding facility with incredibly friendly and knowledgeable staff. Will definitely stay in the future.
by Mindy S. - Verified user on Sep 04, 2023
Lovely! Everything was in order and easy to work with.
by DOUGLAS R. - Verified user on Aug 23, 2023
Beautiful facilities in a storybook setting. Staff is very helpful and responsive to your docking needs. Slips are well protected against heavy winds. The Village offers nice restaurants and the northern Michigan weather, coupled with the gorgeous waters of Lake Michigan made for a memorable sailing vacation.
by David L. - Verified user on Aug 17, 2023
The location is excellent. There are amenities abound. And the staff is top notch and very accommodating.
by Wally M. - Verified user on Aug 14, 2023
Great staff. Fun place.
by John C. - Verified user on Aug 14, 2023
A beautiful place with spacious docks and quick access to the village. Always a treat to be there.
by Karen N. - Verified user on Aug 14, 2023
Being located in a hoity toity location they need to do better. Docks are great. Washrooms are very industrial. Not cleaned frequently enough and not well enough. Wet floors, poor lighting. Need to up the game. Many Michigan State marinas do an equal or better job and charge less.
by Keith L. on Aug 12, 2023
Great marina, super clean, great staff, beautiful location
by Steve S. - Verified user on Aug 09, 2023
Beautiful harbor, very upscale area but nothing around. HIgh end shops and a couple of places to eat or get ice cream. Deep water, 70' of clear water under our boat. Good bike trail to go 3 miles to Petoskey for other shopping. Taxi available.
by Keith S. on Aug 08, 2023
Top of the line facilities and staff. Super wide fairways with docks on both sides of the slips. Location of the marina is super protected from winds/storms. Stayed four nights. Pleasant stay. Highly recommended.
by Patrick R. - Verified user on Aug 08, 2023
Nice location. No marina help present when docking the boat upon arrival. Shower facilities look like they have not been updated since opening.
by Rhonda W. - Verified user on Aug 06, 2023
The marina staff and dock hands were exceptionally friendly, in a small-town-glad-to-meet-you kind of way. Adjustable cleats and pump-outs right at your slip along with gorgeous sunsets and clear water make you step back, slow down, and savor moments often not present in our daily lives.
by Roger W. - Verified user on Aug 06, 2023
Always enjoy Bay Harbor.
by Ben B. - Verified user on Aug 04, 2023
Large and responsive marina. Good staff and excellent docks.
by Tom V. - Verified user on Aug 04, 2023
Very good marina, well protected and beautiful homes. Rent a car if you want to explore the area.
by Jay M. - Verified user on Jul 31, 2023
Bay Harbor is a great marina, however we arrived around 18:30 and everyone had gone home, so no help docking, no head combo, no ice in the morning
by Edward A. - Verified user on Jul 30, 2023
Beautiful setting, wonderful staff, great facilities and amenities.
by Mohamad E. - Verified user on Jul 29, 2023
Awesome marina friendly people
by kipp r. - Verified user on Jul 28, 2023
Great marina beautiful place
by Ty T. - Verified user on Jul 27, 2023
Everything was perfect, First Class Place.
by wayne b. - Verified user on Jul 24, 2023
PERFECT IN EVERYTHING, WILL BE BACK THANKS WAYNE POLI-SEA
by Leta S. - Verified user on Jul 24, 2023
Nice piers with large and adjustable cleats. Great dockhand. Many amenities close by. Beautiful views. Will definitely be back.
by Donald G. - Verified user on Jul 23, 2023
Staff was great. Very helpful always asking if we needed something if they saw us on deck. Bad thing was the boat next door always ran his generator so it always smelled like diesel exhaust and a bit noisy - there should be a rule in a marina that no generators are to be used. I told one harbor person about on day 2 but nothing happened. I told the harbor master on checkout day and he said he was trying to contact the guy. Also only 50 amp power plugs were available. The club was helpful giving us an adapter but then didn’t remove the deposit ($300) once we turned it in until we called. It’s a beautiful place with great access to restaurants and the individual toilets/showers were great.
by Bradley H. - Verified user on Jul 23, 2023
Always a very nice stay. The restaurants are great and the shops are fun. The staff is phenomenal and very helpful.
by Kent G. on Jul 21, 2023
Great harbor and facilities. Helpful staff. Great place to stop.
by Dee M. - Verified user on Jul 20, 2023
Very nice harbor with great staff
by David U. - Verified user on Jul 19, 2023
Always love staying at the Marina. Always well cared for including using an extension for our power cord. Appreciated a ride to the yacht club for lunch. Martin the Harbormaster always makes sure things are right. That’s why we love Bay Harbor.
by Cesar L. - Verified user on Jul 16, 2023
Amazing team !!, and very, very well managed. Congratulations!!
by Richard K. - Verified user on Jul 14, 2023
Bathrooms could be stocked and cleaned better throughout the day.
Nice dock people
The Rate to use the pool is ridiculous.
Stunning homes on this lake
Very calm, very scenic
by John S. - Verified user on Jul 13, 2023
Very nice Marina , But could use a new washer and dryer showers were a little tight !
by Sandra H. - Verified user on Jul 13, 2023
Staff is always polite and helpful. Entire Marina very clean.
by Brian C. - Verified user on Jul 13, 2023
Great people, relaxing and excellent facilities. They do however need to update the laundry as the machines are old and do a poor job washing and drying.
by Deb B. on Jul 12, 2023
This was our second stay and both experiences were fantastic. Upon arrival / departure there is always assistance with docking or departing. We had a couple power issues (entire dock) that were immediately addressed and resolved), the phone is always answered, new B dock is very nice.
We asked for a pump out which was promptly taken care of (and complimentary).
All the staff we encountered worked very hard and took pride in their jobs. BHLM has a great atmosphere and a gorgeous setting. Our stay couldn’t have been any better.
Brad & Deb - Carpe Diem
by Peter L. - Verified user on Jul 12, 2023
Great staff and clean facilities....
by Eileen S. - Verified user on Jul 12, 2023
Staff was friendly. Everything was clean.
by James D. - Verified user on Jul 10, 2023
Great time. Been coming here since the mid 90’. I’ll be back. Have two names on walls at Knot just a bar
by Norman w. - Verified user on Jul 09, 2023
Amazing place and great staff
by Julie S. - Verified user on Jun 06, 2023
Great location & friendly staff!
by Dan W. - Verified user on Aug 29, 2022
Extremely helpful staff. Beautiful, fully ammenetized setting with clean and well maintained boaters lounge. Great golf, restaurants and shopping. A wonderful stop on our trip.
by Patrick M. - Verified user on Aug 16, 2022
The dock hands were very helpful and friendly. The bathrooms were clean and well maintained.
by George C. - Verified user on Aug 13, 2022
Beautiful docks. Great staff. We will be back.
by Michael P. - Verified user on Aug 02, 2022
Everyone very helpful and accommodating.
by Jason T. - Verified user on Jul 04, 2022
New dock extension was beautiful and help from staff ideal. Impressive place.
by Gary C. - Verified user on Jun 22, 2022
Beautiful setting with lots of new places to explore. Clean facility with super helpful crew on shore.
by Jeff T. - Verified user on Aug 25, 2021
Martin and his crew were fantastic and accommodating - as always!
by Kenneth H. - Verified user on Aug 23, 2021
Marina great, however most sit down Resturants closed Sunday and Monday
by John K. - Verified user on Aug 22, 2021
Jordon is a great asset to the Bay Harbor team. Great stay!
by Mike O. - Verified user on Aug 04, 2021
Top notch service in a beautiful marina. The docks were nice and wide so we could fit our jet ski. The little village was very nice with a good ice cream place. Restaurants were closed Sunday and Monday so it was pretty quiet those days. We did not check out the two restaurants located at the marina nor the pool but they all looked nice. There are free bikes to ride into Petoskey for some adventure about three miles away. We will be back!
by Richard C. - Verified user on Jul 27, 2021
Always professional and courteous
by Russell B. - Verified user on Jul 19, 2021
Spectacular place. Martin and his staff took great care of us
by chris g. - Verified user on Jul 16, 2021
Best Harbor Master and Great dock hands!
by Richard S. - Verified user on Jul 11, 2021
The bathrooms could be cleaner but the young staff was very helpful and fun to talk with. Very nice stay.
by Michael E. - Verified user on Jul 08, 2021
Friendly and helpful staff , wish more of shops and restaurants were open … local looks really nice , Mammoth distillery is a nice addition , clean bathrooms , bikes available…
by Lindsay M. on Aug 25, 2020
The marina its self its so pretty I love the water there the town the shops are all wonderful the staff was not helpful at all did not help us dock our boat did not tell us what we could use did not show us where there were rentals was not helpful when we did try to ask questions. never knew if we could use the pool or where to rent bikes. I would go back because its so pretty but I would hope for better service.
by Carl J. - Verified user on Aug 16, 2020
Most people in the area and on the docks did not wear masks to protect from C -19. Otherwise the harbor master was great. Wish I understood where people with resources ($) are coming from at this time. There was a wedding on site and people from it walked up and down the docks with no masks. I will watch the reports for the next week plus to see if we must quarantine because of our book visit to Bay Harbor.
by Melinda B. - Verified user on Aug 14, 2020
Always beautiful and clean.
by Lisa S. - Verified user on Aug 13, 2020
Lovely marina and helpful staff. We had a great time in Bay Harbor and really like your slip setup with the angled finger piers and having adjustable cleats on both sides of the boat. Plenty of room for a dinghy. One annoyance, though - our slip was occupied by another boat and we had to wait an hour for him to leave, therefore setting lines and fenders twice. Not the marina's fault that boater didn't check out on time, but perhaps there's a way to "encourage" boaters to adios if you know another boat is coming in. Realizing what it's like on the other side of things, we will always check out of our transient slips on time! I didn't use the facilities so I can't comment on those, but the grounds and location are just beautiful. Thank you!
by David S. - Verified user on Aug 04, 2020
Great entry thru Marina lake, and clean grounds. We come back every year for several days visit! Will be back again next year
by Anonymous on Jul 27, 2020
Wonderful marina and a great staff. Came in during a thunderstorm storm. Dockhands met us with smiling faces and the best part is they know how to tie knots!!! Thanks Bay Harbor for a great stay.
by Anonymous on Jul 22, 2020
Extremely easy in and out, and polite staff. Will be back!
by Joseph C. - Verified user on Jul 06, 2020
Great visit to Bay Harbor Marina! Staff and facilities were excellent!
by Michael K. - Verified user on Jun 29, 2020
Beautiful marina, great dock hands
by Shellie a. - Verified user on Aug 19, 2019
Nice facility but staff a little disorganized. Very polite kids but harbormaster never around. We had our slip given away while we were out and had prepaid for the week. List our electrical but the boat that took our slip. Took all week to get a similar replacement And was given a small discount for our troubles but would have been happier if it had never happened. Problems coming in at 8:15 no one around and bad weather kept us from getting in earlier. But we survived with the help of other boaters.
by Carson D. - Verified user on Aug 15, 2019
Great location, friendly staff, pumpouts at the slip!
by Gary C. - Verified user on Aug 11, 2019
Helpful, friendly staff. Great infrastructure. Good proximity to the activities we were looking for (restaurants, golf, etc)
by Kelley V. on Aug 07, 2019
Martin and his Harbor team are first rate!
by Nick G. - Verified user on Aug 07, 2019
We have stayed at more than 70 marinas in the last 4 months - - this is one of the top 3
by Allie C. on Jul 21, 2019
Beautiful surroundings, very well protected, nice amenities and helpful staff. Only negative was live music playing from noon to 10 pm on weeknights outside the bar. Really spoiled the ambience imho
by Diane P. - Verified user on Jul 21, 2019
Very nice marina and helpful staff. Need to improve on cleaning the bathroom facilities more often, they were out of toilet paper and paper towels. Was quite noisy due to a wedding reception and a disagreement
between a couple of boaters on the dock.
by Justin g. - Verified user on Jun 30, 2019
Spent a week on our sailboat at Bay Harbor Lake Marina. Best maintained marina we have stayed at. Super friendly and accommodating staff, they were more than willing to help with any of our requests. The town is very neat, a very different atmosphere then the rest of northern michigan but only a couple minutes from petoskey to get back to that feel.
by Michael S. - Verified user on Jun 23, 2019
Great people working the harbor
by Richard D. - Verified user on Jul 17, 2018
Great place and great staff... Thanks again for another great stay
by Mark F. - Verified user on Aug 31, 2017
Staff was very pleasant and helpful. Very nice area and easy access to other area Marinas, shopping, restaurants, etc. Beautiful area.
by Anonymous - Verified user on Aug 16, 2017
Quiet, nice dining at Knot just a Bar, pleasant live music, nice staff.
Thank you for visiting Bay Harbor Lake Marina and the nice words. We are delighted that your experience was a pleasant one. We look forward to serving you again.
Jerry Smith, Dock Consultant
by Scott S. - Verified user on Jul 31, 2017
Its like they took a giant subdivision and placed it in the most beautiful part of Michigan. I guess its better than a quarry ,but I will never go there again.
Thank you for taking the time to visit Bay Harbor Lake Marina. I am not exactly sure why your experience here was unsatisfactory based on your comment, however, I can personally assure you that we strive for excellence and the vast majority of our guests enjoy the ambiance and amenities that we offer. If you choose to come back on a future boating adventure I would really like to sit down with you and get to the root of your concerns. Until then,
Jerry Smith, Dock Consultant
by Greg L. - Verified user on Jul 23, 2017
We always love our stay in bay harbor! We've been coming since 1999, and every year we have a great time!
One suggestion-have 1 or 2 grills available for transients. We stay there anywhere from 4-6 days each year. While we love Knot just a bar, the new grille restaurant, it would be great to be able to grill out and enjoy dinner on our boat.
We are looking forward to our trip back next summer!
Thank you for the being a regular repeat customer for so many years. We are always open to suggestions and appreciate all comments from our boating community. We are discussing the idea of grills and have to check the local laws and marina rules. If at all possible, I think yours is a great idea so if all works out .....we will see. Until then have a great time and be safe.
Jerry Smith, Dock Consultant
by Vikki m. - Verified user on Jul 06, 2017
Bathrooms were filthy, clubhouse was below par, there was no informational map to the grounds (i.e. you are here......this store is located here,etc). Dockhands were great- polite, willing to do anything,etc. No bikes or vehicle to get around. They said some are coming but a $25/day charge. At the price you pay for a Pvt marina you would think they would offer equal or more than the municipal marinas in the area.
Thank you for taking the time to post a comment about Bay Harbor Lake Marina. We apologize for the experience that you had here. We strive for excellence and have taken corrective actions to address your concerns. The high volume of traffic that we experienced during the Fourth of July week contributed to the bathrooms not being as they should. Going forward our Dock Consultant, Harbor Master and all dock hands will monitor the bathrooms to ensure cleanliness and serviceability. As for a map, our dock consultant spoke with you and your partner at length and gave you a boaters welcome packet that had both a map of Bay Harbor as well as a map of the surrounding area. We have also placed a map holder on the wall next to the marina bulletin board at the Harbor Master office. The bikes have arrived and we are happy to report that they are free with a $25 refundable deposit. As an open resort that is not private we are very proud of our facilities and amenities. Our marina has received many awards and accolades and we hope that you endeavor to come back and experience all that Bay Harbor Lake Marina has to offer.
Jerry Smith, Dock Consultant