by rkunkel on Jul 19, 2021
Bathrooms could be stocked and cleaned better throughout the day.
Nice dock people
The Rate of 75.00 to use thebpoil is ridiculous.
Stunning homes on this lake
Very calm, very scenic
by imgonna on Jul 19, 2021
Spectacular place. Martin and his staff took great care of us
by beneteaupirate on Jul 16, 2021
Best Harbor Master and Great dock hands!
by rschaub2 on Jul 11, 2021
The bathrooms could be cleaner but the young staff was very helpful and fun to talk with. Very nice stay.
by michaelemery8952 on Jul 08, 2021
Friendly and helpful staff , wish more of shops and restaurants were open … local looks really nice , Mammoth distillery is a nice addition , clean bathrooms , bikes available…
by xatp5plhsjnemw1nwsvx on Sep 01, 2020
Extremely helpful staff. Beautiful, fully ammenetized setting with clean and well maintained boaters lounge. Great golf, restaurants and shopping. A wonderful stop on our trip.
by lmchugh on Aug 25, 2020
The marina its self its so pretty I love the water there the town the shops are all wonderful the staff was not helpful at all did not help us dock our boat did not tell us what we could use did not show us where there were rentals was not helpful when we did try to ask questions. never knew if we could use the pool or where to rent bikes. I would go back because its so pretty but I would hope for better service.
by carljanssens1 on Aug 16, 2020
Most people in the area and on the docks did not wear masks to protect from C -19. Otherwise the harbor master was great. Wish I understood where people with resources ($) are coming from at this time. There was a wedding on site and people from it walked up and down the docks with no masks. I will watch the reports for the next week plus to see if we must quarantine because of our book visit to Bay Harbor.
by betzmm on Aug 14, 2020
Always beautiful and clean.
by liselensky on Aug 13, 2020
Lovely marina and helpful staff. We had a great time in Bay Harbor and really like your slip setup with the angled finger piers and having adjustable cleats on both sides of the boat. Plenty of room for a dinghy. One annoyance, though - our slip was occupied by another boat and we had to wait an hour for him to leave, therefore setting lines and fenders twice. Not the marina's fault that boater didn't check out on time, but perhaps there's a way to "encourage" boaters to adios if you know another boat is coming in. Realizing what it's like on the other side of things, we will always check out of our transient slips on time! I didn't use the facilities so I can't comment on those, but the grounds and location are just beautiful. Thank you!
by waugoosh7 on Aug 07, 2020
Always enjoy Bay Harbor.
by dschermer on Aug 04, 2020
Great entry thru Marina lake, and clean grounds. We come back every year for several days visit! Will be back again next year
by herrema4 on Jul 27, 2020
Wonderful marina and a great staff. Came in during a thunderstorm storm. Dockhands met us with smiling faces and the best part is they know how to tie knots!!! Thanks Bay Harbor for a great stay.
by jmcternan on Jul 22, 2020
Extremely easy in and out, and polite staff. Will be back!
by jcraparotta on Jul 06, 2020
Great visit to Bay Harbor Marina! Staff and facilities were excellent!
by captainkirk58 on Jun 29, 2020
Beautiful marina, great dock hands
by sralexander63 on Aug 19, 2019
Nice facility but staff a little disorganized. Very polite kids but harbormaster never around. We had our slip given away while we were out and had prepaid for the week. List our electrical but the boat that took our slip. Took all week to get a similar replacement And was given a small discount for our troubles but would have been happier if it had never happened. Problems coming in at 8:15 no one around and bad weather kept us from getting in earlier. But we survived with the help of other boaters.
by carsondiltz on Aug 15, 2019
Great location, friendly staff, pumpouts at the slip!
by garycofer on Aug 11, 2019
Helpful, friendly staff. Great infrastructure. Good proximity to the activities we were looking for (restaurants, golf, etc)
by twv on Aug 11, 2019
Very good marina, well protected and beautiful homes. Having only one restaurant is the only drawback.
by kelleyanne on Aug 07, 2019
Martin and his Harbor team are first rate!
by nickgalambos on Aug 07, 2019
We have stayed at more than 70 marinas in the last 4 months - - this is one of the top 3
by alliecan on Jul 21, 2019
Beautiful surroundings, very well protected, nice amenities and helpful staff. Only negative was live music playing from noon to 10 pm on weeknights outside the bar. Really spoiled the ambience imho
by dp on Jul 21, 2019
Very nice marina and helpful staff. Need to improve on cleaning the bathroom facilities more often, they were out of toilet paper and paper towels. Was quite noisy due to a wedding reception and a disagreement
between a couple of boaters on the dock.
by jgizzy31 on Jun 30, 2019
Spent a week on our sailboat at Bay Harbor Lake Marina. Best maintained marina we have stayed at. Super friendly and accommodating staff, they were more than willing to help with any of our requests. The town is very neat, a very different atmosphere then the rest of northern michigan but only a couple minutes from petoskey to get back to that feel.
by maspiteri on Jun 23, 2019
Great people working the harbor
by rdenison on Jul 17, 2018
Great place and great staff... Thanks again for another great stay
by fletchermarka on Aug 31, 2017
Staff was very pleasant and helpful. Very nice area and easy access to other area Marinas, shopping, restaurants, etc. Beautiful area.
by firstforty on Aug 16, 2017
Quiet, nice dining at Knot just a Bar, pleasant live music, nice staff.
Thank you for visiting Bay Harbor Lake Marina and the nice words. We are delighted that your experience was a pleasant one. We look forward to serving you again.
Jerry Smith, Dock Consultant
by swanee on Jul 31, 2017
Its like they took a giant subdivision and placed it in the most beautiful part of Michigan. I guess its better than a quarry ,but I will never go there again.
Thank you for taking the time to visit Bay Harbor Lake Marina. I am not exactly sure why your experience here was unsatisfactory based on your comment, however, I can personally assure you that we strive for excellence and the vast majority of our guests enjoy the ambiance and amenities that we offer. If you choose to come back on a future boating adventure I would really like to sit down with you and get to the root of your concerns. Until then,
Jerry Smith, Dock Consultant
by dailygrind on Jul 23, 2017
We always love our stay in bay harbor! We've been coming since 1999, and every year we have a great time!
One suggestion-have 1 or 2 grills available for transients. We stay there anywhere from 4-6 days each year. While we love Knot just a bar, the new grille restaurant, it would be great to be able to grill out and enjoy dinner on our boat.
We are looking forward to our trip back next summer!
Thank you for the being a regular repeat customer for so many years. We are always open to suggestions and appreciate all comments from our boating community. We are discussing the idea of grills and have to check the local laws and marina rules. If at all possible, I think yours is a great idea so if all works out .....we will see. Until then have a great time and be safe.
Jerry Smith, Dock Consultant
by vmaks on Jul 06, 2017
Bathrooms were filthy, clubhouse was below par, there was no informational map to the grounds (i.e. you are here......this store is located here,etc). Dockhands were great- polite, willing to do anything,etc. No bikes or vehicle to get around. They said some are coming but a $25/day charge. At the price you pay for a Pvt marina you would think they would offer equal or more than the municipal marinas in the area.
Thank you for taking the time to post a comment about Bay Harbor Lake Marina. We apologize for the experience that you had here. We strive for excellence and have taken corrective actions to address your concerns. The high volume of traffic that we experienced during the Fourth of July week contributed to the bathrooms not being as they should. Going forward our Dock Consultant, Harbor Master and all dock hands will monitor the bathrooms to ensure cleanliness and serviceability. As for a map, our dock consultant spoke with you and your partner at length and gave you a boaters welcome packet that had both a map of Bay Harbor as well as a map of the surrounding area. We have also placed a map holder on the wall next to the marina bulletin board at the Harbor Master office. The bikes have arrived and we are happy to report that they are free with a $25 refundable deposit. As an open resort that is not private we are very proud of our facilities and amenities. Our marina has received many awards and accolades and we hope that you endeavor to come back and experience all that Bay Harbor Lake Marina has to offer.
Jerry Smith, Dock Consultant