by Melanie N. on Mar 02, 2023
I was thrilled to get a spot in this highly desirable location, and for months enjoyed the camaraderie, get-togethers on the dock, and closeness to downtown.
But there is a dark side and I absolutely wouldn’t recommend this place, especially for families. During my stay there for about 8 months, there were multiple violent crimes within the gated marina, domestic situations, open illegal drug use, and problems with theft.
Boaters are not allowed to use the hotel amenities and are treated as second-class citizens. When I needed to contact the hotel manager about an issue, he left emails and voicemails unanswered for 3 weeks, and when I finally got a meeting with him he was condescending and rude. The Dockmaster is just doing her job and can’t be faulted, but the marina is NOT run by mariners. It is run by a hotel who just wants to make a few extra bucks and by a few boaters who probably haven’t left the dock since the marina opened and wouldn’t know a sheet line from a halyard.
I’ve been in St. Augustine and been a professional mariner and local maritime business owner for years. Most people who I know who have stayed there would never go back for various reasons, myself included.
by Daniel C. - Verified user on Feb 12, 2023
This is a great marina adjacent to the Homewood Suites in St. Augustine. Walking distance to a Super Market, Restaurants and Brewery. Very nice showers and friendly staff that are willing to go the extra mile. Book ahead as transient space is limited.
by Karen H. - Verified user on Sep 06, 2022
Very hidden in the river but very nice staff and helpful dockmates made it worth finding. Wish we could have stayed longer.
by Keith G. - Verified user on Jun 19, 2022
Stephanie is a wonderful Dock master! One of the best marinas! Highly recommend!
by Craig H. - Verified user on Jun 14, 2022
One of our favorite places to stay. This marina has everything going for it. It's well protected. Location is Terrific. Stephanie and her crew do an excellent job. I would highly recommend.
by Grace A. - Verified user on May 20, 2022
Had a wonderful one night stay at Hidden Harbor. Stephanie and Joe were great and Joe made it a snap getting in and out. The bathrooms were so clean and they even provided towels, shampoo and soap! Was close enough to town that you could walk in. Very much would recommend this Marina!
by Kermit R. - Verified user on May 08, 2022
This Marina is a hidden gem! So much to like. Dock master was lovely and so helpful. The dockers made us feel welcome at their Seis de Mayo party. The facilities are sparkling clean and welcoming. The pool is refreshing. Easy in and out. So close to town. Just walk across the river and you can access the trolley to anywhere in town including the beach. Thank you for your hospitality. We Will be back!
by Sam L. - Verified user on Apr 13, 2022
This quiet marina with an amazing staff is a secret gem tucked into the heart of St. Augustine. Don’t tell Anybody it’s our secret. Current can be wicked so watch your tides. Community there on the docks is also amazing. Always helpful and always pleasant we hope to find ourselves here again.
by Debi w. - Verified user on Feb 28, 2022
Hidden harbor is a great little gem as close to town as you can get. Stephanie, the dock master, makes it all easy a d she takes pride in this marina. She helps you get in and out of your slip, will check on your boat when you’re not here and anything else you might need. The bathroom and laundry facilities are top notch, brand new. They even supply towels, soap and shampoo. The docks are secured by a coded gate as well as the Captains lounge. West Marine and Sailors Exchange are just down the street. Lots of restaurants and grocery stores in walking distance. The marina is part of the hotel, although hotel management doesn’t treat us as part of the hotel. We were told that we aren’t “allowed” to use the pool or fire pit but used it anyway. 🤷🏻♀️ Anyway, we would stay again just for the fact that we love Stephanie and the location.
by haila m. on Mar 30, 2011
Hidden Harbor is a nice little place to stay. It's equally close to historic downtown and the grocery stores. It's mostly sailboats and live aboards, a good place to stay if you want to spend some extra time in St. Augustine. The rates are really good and the place is nice and clean and well run. The managers go out of their way to be helpful.