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by Molly H. - Verified user on Sep 30, 2024
Stephanie and Joe are some questionable characters for sure. They present the dock as being a friendly happy SAFE environment and it is the complete opposite. The gate doesn't work, anyone can get in and out, the bathrooms are disgusting and there's always a leak, and unfortunately either the hotel guest or other boaters don't pick up after their pet. Joe takes pictures of the females and I was told " he can do whatever he wants" by Stephanie. The next day I was given my contract and told I violated policy and had 24 hours. I was not provided a court order, and was told I'd be arrested for trespassing and can fight it in court later. Stay away!!!
by Jamie M. - Verified user on Apr 04, 2024
Always a great stop. Out of the crowds but an easy walk to town.
by Donald F. on Mar 25, 2024
We stayed at Hidden Harbor from Jan/2024 to March/2024. The facilities included parking, showers, washer/dryers were all clean. The boat neighbors were friendly and the dockmaster Stephanie was outstanding. This is a real hidden jewel in St Augustine.
by Mark and Michelle W. - Verified user on Mar 24, 2024
This is the greatest marina in the area. Clean, safe, super location. A short walk to downtown. Stephanie and Joe are the best!!!
by Rob Z. - Verified user on Feb 12, 2024
Great marina, close to town, friendly and helpful staff!!! We'll be back.
by Cheryl C. - Verified user on Dec 20, 2023
Excellent and caring staff. Good facilities. Easy walking distance into St. Augustine. Definitely will stay there again.
by Taras K. - Verified user on Dec 15, 2023
We had a great time at Hidden Harbor. Everyone was very welcoming and the place is very secure.
by Linda K. on Dec 05, 2023
We loved this marina! Safe, clean and an easy walk to downtown. Dockmaster, Stephanie and staff are very friendly and made room for us when we extended our stay due to weather. It’s a small gem!
by Timothy V. - Verified user on Dec 02, 2023
Harbor Mistress Stephanie was most helpful and accommodating. Facilities were neat and clean. As the marina is attached to a hotel, it the only one we have ever encountered that provided clean towels, washcloths, soap and shampoo in the bath rooms like a hotel would.
by Michael P. on Dec 02, 2023
Wonderful little marina at the end of the San Sebastian. Staff and boaters are all friendly. Facilities are super clean and grocery stores, and West Marine, within walking distance.
by Alan L. - Verified user on Nov 10, 2023
Very friendly place. Waaaay up the San Sebastian river, but the channel is 5+ feet
and the marina is calm, clean, and secure.
by Kori B. - Verified user on Sep 10, 2023
Loved this marina! It has a very ‘hometown feel’ everyone is super friendly. The marina itself is small and has a very safe feeling, we liked that! Facilities along with parking lot are clean and well maintained. We hope to be back there again.
by Vernon L. - Verified user on May 17, 2023
Stephine and crew was great, She give us her cell number if we needed anything, her and crew meet us on the dock and help tie us off, supplied ice as needed. I recommend Hidden Harbor Marina. Homewood suites on the other hand is a 2 star. For the amount of money per night verses what you get, just stay on the boat. just my opinion
by Lori M. - Verified user on May 11, 2023
Great location, easy access, and wonderful people! Stephanie the dock master is warm and friendly and will make sure you have everything you need for your stay! We’ll be back!
by Melanie N. on Mar 02, 2023
I was thrilled to get a spot in this highly desirable location, and for months enjoyed the camaraderie, get-togethers on the dock, and closeness to downtown.
But there is a dark side and I absolutely wouldn’t recommend this place, especially for families. During my stay there for about 8 months, there were multiple violent crimes within the gated marina, domestic situations, open illegal drug use, and problems with theft.
Boaters are not allowed to use the hotel amenities and are treated as second-class citizens. When I needed to contact the hotel manager about an issue, he left emails and voicemails unanswered for 3 weeks, and when I finally got a meeting with him he was condescending and rude. The Dockmaster is just doing her job and can’t be faulted, but the marina is NOT run by mariners. It is run by a hotel who just wants to make a few extra bucks and by a few boaters who probably haven’t left the dock since the marina opened and wouldn’t know a sheet line from a halyard.
I’ve been in St. Augustine and been a professional mariner and local maritime business owner for years. Most people who I know who have stayed there would never go back for various reasons, myself included.
by Daniel C. - Verified user on Feb 12, 2023
This is a great marina adjacent to the Homewood Suites in St. Augustine. Walking distance to a Super Market, Restaurants and Brewery. Very nice showers and friendly staff that are willing to go the extra mile. Book ahead as transient space is limited.
by Sam S. - Verified user on Jan 24, 2023
Great place to stop to visit St Augustine. Walking distance to town and restaurants. All of the folks at the marina are helpful and friendly. Many live aboard boaters all willing to make your stay memorable
by Karen H. - Verified user on Sep 06, 2022
Very hidden in the river but very nice staff and helpful dockmates made it worth finding. Wish we could have stayed longer.
by Keith G. - Verified user on Jun 19, 2022
Stephanie is a wonderful Dock master! One of the best marinas! Highly recommend!
by craig h. - Verified user on Jun 14, 2022
One of our favorite places to stay. This marina has everything going for it. It's well protected. Location is Terrific. Stephanie and her crew do an excellent job. I would highly recommend.
by Grace A. - Verified user on May 20, 2022
Had a wonderful one night stay at Hidden Harbor. Stephanie and Joe were great and Joe made it a snap getting in and out. The bathrooms were so clean and they even provided towels, shampoo and soap! Was close enough to town that you could walk in. Very much would recommend this Marina!
by Kermit R. - Verified user on May 08, 2022
This Marina is a hidden gem! So much to like. Dock master was lovely and so helpful. The dockers made us feel welcome at their Seis de Mayo party. The facilities are sparkling clean and welcoming. The pool is refreshing. Easy in and out. So close to town. Just walk across the river and you can access the trolley to anywhere in town including the beach. Thank you for your hospitality. We Will be back!
by Sam and Sydney L. - Verified user on Apr 13, 2022
This quiet marina with an amazing staff is a secret gem tucked into the heart of St. Augustine. Don’t tell Anybody it’s our secret. Current can be wicked so watch your tides. Community there on the docks is also amazing. Always helpful and always pleasant we hope to find ourselves here again.
by Debi w. - Verified user on Feb 28, 2022
Hidden harbor is a great little gem as close to town as you can get. Stephanie, the dock master, makes it all easy a d she takes pride in this marina. She helps you get in and out of your slip, will check on your boat when you’re not here and anything else you might need. The bathroom and laundry facilities are top notch, brand new. They even supply towels, soap and shampoo. The docks are secured by a coded gate as well as the Captains lounge. West Marine and Sailors Exchange are just down the street. Lots of restaurants and grocery stores in walking distance. The marina is part of the hotel, although hotel management doesn’t treat us as part of the hotel. We were told that we aren’t “allowed” to use the pool or fire pit but used it anyway. 🤷🏻♀️ Anyway, we would stay again just for the fact that we love Stephanie and the location.
by haila m. on Mar 30, 2011
Hidden Harbor is a nice little place to stay. It's equally close to historic downtown and the grocery stores. It's mostly sailboats and live aboards, a good place to stay if you want to spend some extra time in St. Augustine. The rates are really good and the place is nice and clean and well run. The managers go out of their way to be helpful.