by davidwkurtz on Jul 23, 2020
I requested a mechanic’s service to repack my boat’s rudder stuffing box. Matt said he could handle it. I told him I would be returning in 8 days and he indicated it would not be an issue. It was. It was not done and I had to stay up until midnight the day before departure getting it done. Not at all appreciated. Second, the owner of the marina took it upon himself to instruct me on how to depart the dock with my boat, proclaiming several times that he has 35 years experience. Just to shut him up I followed his direction. He’s useless, to put it bluntly. Terrible advice and a 3 ring circus getting going.
by glennbig on Jun 06, 2020
great staff and excellent service. We were having a problem with our fuel pressure, called ahead and they had a mechanic on our boat before we were finished tying up. Fuel issue solved in a couple of hours on a Friday afternoon. The only downside is they're not protected from the channel and most boats don't obey the no wake zone so it can be a little bouncy.
by dennisrhodes on Apr 09, 2020
Lots of noisy trains close by.
Rapid tide runs....be aware.
Expensive at $4.00 per foot per night...for what’s there.....
So sorry you don't think we were worth it.
Hoffman's has been consistently on the top of the spectrum when it comes to satisfied customers. I am sorry but I am unable to control the tides as I did not create them.
Our service, in light of the pandemic should have been appreciated by you since we went out of our way to come to the dock and help you tie up your boat. The train travels once every hour and again I did not put the tracks there.
As far as $4.00 per foot, NY is 12.00, Jersey City NJ is $8.00, Nantucket is $13.00 and Cape May is $4.00 so I am confused.
by scottclay on Oct 17, 2019
Very nice, people were very helpful
by shanagolden on Oct 03, 2019
Staff was extremely helpful with docking under high wind and current conditions. “Sal” was exceptional. Will definitely stay with Hoffman’s again while traveling the Jersey Coast.
by tyler27 on Aug 25, 2019
Top shelf. Great service!
by saltydog1 on Aug 19, 2019
I will not be returning to that marina. friendly people but the docks we’re not accommodating for getting on and off the boat especially with dogs.
by jmaccarone on Jul 30, 2019
Friendly staff. Great convenient stop if you are running the coast. Lots of boat traffic to watch and the train runs right next to the Marina, so it was interesting. Great layover. Out of the bay in 5 minutes,
by djrobertson on Oct 03, 2018
This was the third time we had stopped at Hoffman’s while transiting the NJ coast. As always, the staff was very helpful and skilled in safely mooring our boat in adverse wind and current conditions. The facilities are excellent with especially nice heads and showers and a complimentary laundry.
Be advised that it’s best to arrive and depart at slack water. The tidal currents are extreme and there are strong eddies around the ends of the piers closest to the railroad bridge.
One uncomfortable aspect of our stay was not the fault of the marina. We tied up on a Sunday afternoon and the flood of boats making large wakes while fighting the ebb currents to get through the railroad bridge left the water in such turmoil that our boat rocked excessively in its slip. The only time it was calm was when the bridge was closed, stopping the boat traffic. By nightfall and the end of boat traffic, the slip became comfortable.
by ctcumbaa on Sep 30, 2018
Staff was very professional and marina is in great condition
by tomandpat on Aug 26, 2018
Clean, nice restaurant
by nitro on Aug 25, 2018
Very helpful staff. Clean, two great restaurants within walking distance.
by robertfatigate on Aug 05, 2018
For the most part very nice experience. One thing I dont understand is that you have to go to the gas dock to get your slip assignment. Make NO sense, have to dock twice !! Also I requested a slip near the pool, I was no where near the pool. Dock help Mike & Sal were excellent. The third dock boy, with his long hair, hat on backwards and no shoes would not be working for me. Sorry guys. My son who is 12 could do a better job.
by prc1200 on Jul 18, 2018
Friendly and helpful dock hands. Always tricky docking with the current, but lots of help to get you safely into the slip. Great pool, lots of good restaurants near by. Great laundry facilities. Will look forward to another stay.
by ashearer on Jun 28, 2018
We had to duck in here going from Atlantic to NYC as things just got too rough. They accommodated us by phone without a reservation. The help docking and tying up was great! Sal, the dockmaster is a real gentleman and very nice guy. Our bow-thruster broke a shear pin, just as we were docking. The mechanic on site fixed it in less than an hour. These folks could not be more helpful or friendly. Highly recommended. There are two restaurants on site, Waypoint 622, where we had dinner was very nice, great wine selection and food. Can't say enough good things about Hoffmans.
by dgheusinkveld on Jun 13, 2018
Outstanding dock hands. A bit hard to get hold of on the radio - do not seem to have a working channel. Very convenient to Manasquan Inlet and to local restaurants.
by giapage on May 30, 2018
Fabulous staff, helpful and easy to work with. The fuel dock attendant Stan was very accommodating and all staff was very friendly. We look forward to our return visit.
by domer94 on May 30, 2018
all the reviews I found that mentioned the customer service are %100 dead on. we stayed over memorial day weekend. we entered Manasquan inlet after a rather rough rode down the jersey coast from Haverstraw NY , and as soon as I throttled down to idle I lost my stbd eng.We were on the phone with Mike the dockmaster to get out slip , and we were directed to the fuel dock. these guys jumped right in and started to trouble shoot the issue. I then had to shift to our slip on one engine , but one of the guys rode with us to assist as these slips are tricky. be prepared for ripping currents both in and outbound , and for most who are used to floating docks, it will be a lesson in line handling and piling tie up. we were on the east side separated by railroad tracks to where the restaurant and pool were , but it was a short walk over. there were facilities on our side which were spotless and new. we were provided with info packet on arrival and they answered all questions, and the pt pleasant boardwalk area was a $11 uber ride. The marina staff are truly knowledgable and helpful. When we left we felt like we gained some new friends.