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by James W. on Oct 03, 2024
Been coming here for years to buy fuel,bait and ice. First time spending a weekend here and it was great. Super easy and a great spot. Crew was great and I recommend it to anyone. Thanks!!
by charles w. - Verified user on Sep 22, 2024
Just a minor complaint. The marina knew I was alone and did find me an east slip to access. However, when I arrived they were short of staff that day and i got little help with docking and tying up. They almost ran away after they got a couple lines set with no regard or information as to tide change, etc.
by Peter R. - Verified user on Sep 13, 2024
Stayed at mtk Marine Basin for years the employees are very accommodating and a great atmosphere. . Thanks for a great time again look forward to my next visit
by Anthony B. - Verified user on Sep 11, 2024
Wonderful, knowledgeable staff!
by Gerald C. - Verified user on Sep 02, 2024
Conveniently located
Nice marine store
But the big dude with the shaved head who runs the place seems to always be pissed off.
by Susan C. - Verified user on Aug 24, 2024
They are the best. Great service friendly people. Have needed parts a couple of times and they always seem to have it all. A great destination.
by John M. - Verified user on Aug 20, 2024
Great time as usual!
by Thomas B. - Verified user on Aug 20, 2024
Wonderful like always. Nice place, friendly people :-)
by Mike V. - Verified user on Aug 16, 2024
Always a great stay. Bathrooms recently upgraded. Shop fully stocked.
by Kevin P. - Verified user on Aug 15, 2024
Really great facility. Down to earth management, staff and neighbors! No wild parties. Super clean facilities. Great access to local attractions (particularly food!). Highly recommend and we plan on making it our go-to location while in the Montauk area.
by Roy S. - Verified user on Aug 04, 2024
Nice marina and nice people.
by Peter T. - Verified user on Jul 31, 2024
Excellent facilities, very polite staff, clean new bathrooms and showers.
by Chuck M. - Verified user on Jul 21, 2024
Nice place. Great dockhands.
by michael s. - Verified user on Jul 16, 2024
Fishing marina and that’s it
by Robert F. - Verified user on Jul 07, 2024
A fishing marina. Well stocked store for supplies. Diesel and gas out front. Served as a good stopover on the way to elsewhere.
by Christopher R. - Verified user on Jul 05, 2024
Great stay, very protected marina
by Albert K. - Verified user on May 26, 2024
All good…………………….plenty of space
by Sean B. on Oct 25, 2023
I have been to this marina before. They are extremely rude and dishonest. Chase lied about fully refunding the dockage fee on a same day dockage rental if there was an issue with the boat in transit to the marina and did not honor his word. He charged my credit card and refused to refund and now i have to dispute with the credit company. They do not answer emails and or calls either so be very careful!
Marina Response:
We do not offer refunds on mechanical based cancelations only weather which is stated clearly in our policy when you made the reservation. It also came to our attention that you had made a reservation at another marina that put you on a waiting list. We are an seasonal business with a small window to earn a living that we why we have a strict cancelation policy. The goal is to prevent people from taking advantage of a situation, like using another marina as a back up plan on a weekend in August.
by Courtney S. - Verified user on Aug 29, 2023
Staff was awesome dock hands were friendly and knowledgeable, on site store offers everything you could need .
by Stephen M. - Verified user on Aug 28, 2023
We take boat out to Montauk every summer to fish. Fuel, tackle, and ice all right there and helpful and friendly staff. Place is great we'll see ya again next year.
by Neil R. - Verified user on Aug 24, 2023
They accommodated us when we were in a bind as to where to go. Very nice people and good vibe the fixed dock was a little challenging, but we managed. We will return!
by Heather B. - Verified user on Aug 17, 2023
The dock hands were great, bathrooms were clean, short walk to beach/restaurants.
by Jason D. - Verified user on Aug 15, 2023
First trip to Montauk. We will be back but not based on our stay at Montauk Marine Basin.
Dock staff (1 or 2 kids at the gas dock) were friendly but don't seem to know much about boating. We also asked for recommendations on where to eat, etc. The dock hand didn't have very many good things to say about Montauk-which didn't make us feel great about our choice in trip.
I encourage everyone to read the reviews of this marina before booking. Unfortunately, I did not. This is not a vacation resort-this is a working fishing dock, which I do not have an issue with as I should have read the reviews first
What I do take issue with is the husband owner who basically doesn't care about the summer crowd and replied to my legitimate complaints: "I can't control what other people do on my docks. I offer fair prices, if you don't like it, find another marina, or leave a bad review!" Well, I am doing just that, leaving you the review you deserve. If you, as a business owner, cannot handle constructive criticism, you're in the wrong line of work. And by the way, you can control what goes on, it's your marina! And you might be in for a future lawsuit if something happens on your property with, or, to people who shouldn’t be using your amenities...
This is what I complained about:
- Bathrooms are disgusting period! No airflow, rust on the metal, broken drains in the showers-black mold everywhere. The doors are left night long to the public including the local bar next door.
- Fisherman showing up at 5:00 am, smoking in the
parking lots, on the docks, on their boats, and in front of the bathrooms
where again, the doors are left open all night. I had to purchase a $25.00 tub of Damp Rid to
remove the smell of cigarettes, cigars, and gasoline from our cabin. As previously stated,
when I complained, the owner could have cared less. I wasn't looking for a
free stay, but a little empathy and maybe knock off a couple of bucks on the
Damp-Rid.
- People waiting to go on fishing charters formed a line at the women’s room. My wife had to wait to use the bathroom for quite some time until all of the charters had left.
Needless to say, we won't be back, and we'll be spending our money elsewhere.
by Joshua S. - Verified user on Aug 15, 2023
fuel prices were misrepresented on dockwa (they had a date/time stamp showing updated the night before our morning arrival). i planned to top off tanks but the price at the pumps was significantly higher and $2/gallon more than i pay at my home marina for diesel. part of the reason we decided to stay overnight was because of the posted fair fuel prices, so that was a disappointment.
by Philip S. - Verified user on Aug 14, 2023
I would pick zero if that was allowed.
We had a reservation for 3 days and in the morning when we were to leave our starboard starter broke. I called them immediately to explain this and that we have been there several times before. They said this is the policy no exceptions. I understand it's August and they need to fill the slips. However they could have said if we can rent it out they can credit us. I'm sure the spot was filled,and they double popped the weekend. I would not recommend this place.
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