by osbornf on Dec 27, 2018
pleasant launch driver showed us the mooring but we had to make 3 passes to pick it up in a strong wind. I cut my finger pulling on the pennant. The mooring at $102 was extremely overpriced, although the launch service was fine and the launch operator a very helpful tour guide.
by schorert on Oct 08, 2018
a VERY nice facility, and close to the nightlife down town. Ptown has more restaurants and bars than any other local destination. Common areas at the marina are very nice, modern, clean. Shower facilities are better than average. Staff is very helpful and professional.
Our second stay was better than the first. The staff here is great...and there seems to be a great assortment of boaters here. such a fun community.
by paulafleck on Sep 24, 2018
I made a reservation 9/17/18 for 2 nights (9/19 and 9/20) and paid in full. My boat is 22 ft but had to pay a minimum of 25 ft. The web page said $2 to $2.50 per ft but I had to pay $2.50 for 25 ft or a total of $125. I left the Hull Yacht Club at 8:00 am after listening to the weather and put in 2 reefs. When I got into open water I realized this would be dangerous and turned around. I called the marina and told I would forfeit all $125. I asked about a future credit and told no. Changing plans due to bad weather is beyond ones control and some leniency should be extended particularly in the fall season after Labor Day when the marina has plenty of available moorings.
My suggestion is that you strongly consider offering me a full credit for the 2019 season. I have been at the marina and appreciate the improvements and would like to enjoy a return in 2019.
by annsunshine on Sep 04, 2018
can’t believe a bag of ice is $5.00. Outrageous!!!! As usual, we were more than happy to see Scott!! The BEST! Not to keen on Mike, launch operator. Had to wait 18 minutes for a pick up this AM
by dbluther on Sep 04, 2018
Great staff nice clean
by tommager on Sep 04, 2018
Beautiful harbor, prompt and friendly launch service. Clean bathrooms.
by paul5172 on Sep 03, 2018
we frequent this marina staff is very professional and willing to lend a hand the slips are wide and easy in and out access deep water new docks with new Electric and water hook ups great restaurants and night life also fishing is great striped bass were all over plenty of wild life from
Whales to seals recommend highly great place
by tombruno on Aug 31, 2018
My last booking at Ptown marina left a bad taste in my mouth. We’ve enjoyed the stop over the last four years and were booked for three nights this summer. As can happen we suffered a major mechanical problem three days before the trip and had to cancel. We used Dockwa to cancel all of our other marina reservations and included a note as to why. Every other marina refunded my money w/o issue except Ptown. They stuck by their 2 week cancellation and kept over $2,000 they charged my card. If you book them it is a nice place but be sure to get there. Apparently weather and boat safety are not a concern to them. I’m happy to now change my review. After reconsideration the marina has decided to issue me a full credit against my charge. I appreciate their change of heart and look forward to returning once my boat is repaired.
by eadonato on Aug 28, 2018
Great slips in a really convenient location. Staff was very friendly and professional. Restrooms clean and well-maintained. Only complaint is that it's pricey.
by bobvandette on Aug 27, 2018
We very much enjoyed our stay at Provincetown Marina. The new E-Dock area is a big improvement over the inside slips. A much better view with adequate power and water pressure. My only complaint is that they insist on acting like an Airline and charge extra for everything (power and water). We were even changed $10 per day for water when we didn't even use it. They already charge a lot more than the previous owner did. I realize that they have spent a lot improving the Marina but Provincetown isn't Nantucket!
by debhood on Aug 26, 2018
Great location, Nice fires at night, Launch service speedy. Will be back.
by aequitas on Aug 26, 2018
We hadn't been to the Provincetown Marina in a few years and found the new facilities to be a major improvement. The launch drivers were great.
by legendgw on Aug 24, 2018
Great stay, staff very friendly and helpful. The facility is a first class marina and Provincetown has plenty of great things to do.
by dl111255 on Aug 16, 2018
The marina and staff were great, the showers and rest rooms very clean, we were lead to our mooring by the launch driver which was very nice. The only complaint I have is no one advised us to check in with the office once we were secure, this should be communicated when requesting your slip/mooring assignment. Otherwise a really great place.
by debschradieck on Aug 13, 2018
The new Provincetown Marina is top-shelf. The entire staff is courteous and helpful, always there to get your lines or address any issues. The facility has huge, new concrete docks & wide ramps. The fire pit and outdoor TV lounge area is awesome. Bathrooms are all re-done. Laundry on site. Bike racks installed. Launch service runs late. Not to mention there are endless fun things to do in and around Provincetown. This place is a WIN.
by johnmartin on Aug 12, 2018
Awesome state of the art docks! The staff was the friendly and always working to better our stay.see u next year!
by jcward66 on Aug 10, 2018
Everything was great BUT we had to move our boat to another slip because the electrical towers on A-Dock cannot support 50 AMP/220 volts...we learned of this after some troubleshooting and their onsite electrician told us that it has been a problem since the marina was renovated...this all came up after we were well settled into our slip...fortunately they had another slip to move us into.
by aroy on Aug 07, 2018
Always a good stop. Staff is helpful and Ptown is a great town.
by dougcahn on Aug 06, 2018
Wonderful stay, as always. I do wish the WiFi extended out into the mooring field; it can't be relied upon there. Launch captains are always friendly and helpful.
by jtdunn21n on Aug 05, 2018
Marina is very nice but pricey for a mooring
by jono on Aug 05, 2018
The marina is a beautiful, clean and secure facility and convenient to prime downtown area. The reason that I did not rate them as a five star was that they did not respond quickly to my Dockwa request as other marinas did in sandwich and ptown. Also we were concerned about the rolling effect from whale watch boats and ferries from a visit to the harbor years ago. We called and talked about these concerns with with the marina office and were assured that we would be in a protected area. Wrong ..,we did get rolling effects and the mooring area was quite bouncy from a strong south south west winds. There price is about 30 per cent higher than there local competition for amooring nor do they offer a boatus discount
by jkqx39bukqgtbtnkftir on Aug 01, 2018
First let me say, it was our first visit since the new owners took over. It is a beautiful marina; great docks and facilities.
I do have to say however, that aside from my telephone interaction, which was very friendly and accommodating, the staff came across as distant and unfriendly. Not rude per se but awkward when expecting eye contact or a hello.
Comparing this customer service approach to Nantucket, Wentworth by the Sea or Chicks Marina, all higher end destinations illustrates the difference in atmosphere.
Also, after scheduling a pump out and being “ first on the list”, it did not happen.
I mean these comments to be constructive. Looking forward to visiting again but hope to see a more welcoming and positive staff.
by dgadams on Jul 30, 2018
LOVE the moorings at Provincetown Marina. It is peaceful and protected and everyone is so nice from the office staff to the launch drivers. The bathroom facilities are clean and they even have a fire pit to sit by with a big screen TV. We can't wait to come back!
by jrosen54 on Jul 23, 2018
Provincetown Marina is exceptional. Great people. Great Service. Amazing venue. the harbor is a classic New England harbor adjacent to a remarkable town that accepts everyone. Great restaurants, shops and beaches. Great place to travel.
by gblundell on Jul 19, 2018
Excellent marina. Both the marina itself and the slips were easy to access. Staff was friendly and helpful, facilities clean and attractive. Marina is close to the center of town.
by bobleonard on Jul 11, 2018
Great facilities. Great people. Would like to have left earlier but had to wait until office opened at 9:00 AM to get a pump out.
by ooohaha on Jul 09, 2018
Provincetown Marina is one of our favorite stops! The docks are wonderful, the facilities are clean, the firepits are awesome!! The location is just a short walk to all the restaurants, bars and shops. Can't wait to come back later this season.
by horizon8228 on Jul 07, 2018
Mooring field can get really bumpy. People don't observe no wake zone. Facility is very nice. Restrooms very clean.
Friends had overbooked a day by mistake and we all left a day early due to weather safety. Wasn't happy that there is no recourse for early departure $. Boating is always dependent on weather and marinas should be more flexible.
by lst345 on Jun 27, 2018
Our one night stay on a mooring on 6/25/18 was ok but not great; and definitely not worth the exorbitant price. Only one line from mooring ball to our 39 foot sailboat, and it was so thick I couldn't easily make it secure around my cleat. Arrived just after six PM after a rough sail through high winds and big seas. Launch driver, whoo showed us to our mooring, told us we really needed to hurry to get ashore and check in at the office which closes at 7:00PM. So we hurried and made it to the office door at 6:40PM only to find the office closed, and then learn the following day that office closes at 5:00PM. Bathrooms were ok and fairly clean but nothing extraordinary. Clearly these guys think demand for moorings in Ptown justifies the price. I beg to differ. Next time I'll go to Flyers or anchor out.
by cd0227 on Jun 11, 2018
We had a great time, the marina was clean and well kept, everyone was very friendly and outgoing, awesome weekend!
by perseverance on May 29, 2018
Excellent facility, new docks, Excellent staff and help coming and going. On dock pump out. Good areas nearby to walk our dog. Very pleased with experience.
by oomph on Sep 03, 2017
The marina performed perfectly. The price of a mooring is the highest I have ever seen in southern Massachusetts, but I knew that before I made the reservation. My only complaint is something the marina has no control over.
We were at the part of the mooring field that was closest to shore. It was still a substantial distance to shore, but there was a place on shore with such loud music, the constant drum beat (that went well into the night) made me uncomfortable.
by petertkav on Sep 03, 2017
Great. Very nice people.
by dsavicki on Aug 27, 2017
This was our second visit to the Provincetown Marina this summer. It's wonderful. The staff are friendly and helpful. The facilities are modern and very clean. We highly recommend it.
by grossb on Aug 27, 2017
Great crew, excellent facility but a bit oversold. Had to move during the stay. Be back is 2 weeks and looking forward!
by whomper on Aug 19, 2017
We spend a few nights on the moorings. Launch drivers were AMAZING! Incredibly responsive and very helpful.
As most of the other reviews have said, its a pretty high price for not a lot. Mooring balls only had one line off them and no floating flag on the pennant to pickup. We were rocked a lot (smaller boats way more) as ferries and fishing boats came in and out of the west end of the break water.
Nothing wrong with the marina or services per se, but UNFORTUNATELY, they have a lock on all the space reasonably close to the dock.
The night before we left, we anchored in the cove west of the CG station and it was much flatter/nicer. We opted for deep water (~55') away from all the other boats, but with about 325' of rode out, we had no issues. Would have stayed the whole time on anchor, except if there is any chop, its a long dinghy ride back to the town dock.
Provincetown itself was great....took our boat to go whale watching and was awesome. Just look for the commercial boats on AIS the night before and go there :)
by northstar1 on Aug 15, 2017
Delightful place in the heart of downtown. Great docks and super power. Staff very attentive and helpful. Price a bit steep. Accommodations good and secure. Only issue is whale watching boats from the next dock are very disturbing when running generators dockside. DOLPHIN VII was a particular offender.
by mentalblock on Aug 13, 2017
Although the location and facilities are very nice, the staffing is weak. We came in with a difficult wind direction for getting into the slip assigned and there was just one dockhand who appeared to be a little inexperienced. $35 per night for 30 amp service is a rediculously high fee. No hot water in the men's shower at 6 AM. No hands to help down at the gas dock. There was an older guy running the fuel dock who didn't want to come down the ramp. I don't mind paying high rates for quality customer service but I did not feel like I go that at my stay at Provincetown Marina. ASK
by bobsmaldone on Aug 11, 2017
This is a premier marina. Excellent facility with tremendous staff. The recent renovations are impressive. Plus PTown is a beautiful port with great restaurants and shops in a beautiful setting
by daysailj on Aug 10, 2017
A bit pricey, but much improved accomodations
by cedar22 on Jul 29, 2017
Upgraded facilities make for a good experience. Professional MGMT and staff.
by cliffdux on Jul 25, 2017
Excellent care and attention and help.
by gregbilezikian on Jul 23, 2017
Clean, new, accommodating, safe, fire pit and and fun social scene. Easy into town
by caki on Jul 21, 2017
Provincetown as a community is wonderful. Great people, wonderful restaurants with great service, the beaches and national park are so relaxing. The marina has issues, they advertise fire pit that was not turned on. Not enough voltage at the towers to operate your a/c etc. with what you pay definitely not worth the slip fees but the town is. Marina needs to get their quality of service headed in the proper direction
by karenbill6 on Jul 12, 2017
The new owners have made great improvements to this marina. If you haven't been back ion the last year I encourage you to make the trip. New and improved showers, new and expanded docks, updated fuel dock and very relaxing captains lounge.
by tomnee1 on Jun 23, 2017
Great updated marina.
by dpdunlap on Jun 19, 2017
New docks are beautiful; friendly dock master and dock hands to greet you and help with your lines; sitting by the fire pit in the evening so enjoyable. Weather was not the best, but our weekend at Provincetown Marina was!