by coldren99 on Nov 24, 2020
Tied up my dinghy twice this month. Great, helpful, friendly staff. It is nice to be greeted at the dock and have dockhands who actually know how to tie up your lines at a cleat.
Thanks for visiting! Hope to see you again the next time you are passing through.
by gcutter on Nov 23, 2020
Staff were excellent, and the new docks very nice, but the heads are totally inadequate with no hot water at sinks, not well maintained (dirty and missing supplies), and only two stalls for a marina this size is surprising.
Thanks for staying with us and for the feedback - will make sure to address those issues.
by johnsons3 on Nov 21, 2020
Nov 19, 2020: stayed overnight at Waterside. Staff was good. The disappointment were the new slips having only finger piers. Any boat 35’ or longer had to potentially back into a slip.
Dec 16, 2019: The marina has a great location and easy walk to downtown. It is neat and maintained. Bathrooms are a walking distance but clean. I know we were coming through in December, but we stayed five days and finding any staff around to answer questions or help with lines as we left - no one around. The wifi was absolutely awful - lucky to get two bars. The only advantage is the easy walk to downtown restaurants, shopping, etc.
by rschattman on Nov 18, 2020
Great docks! all new. Strong WIFI and helpful staff. Would have given 5 stars if there was laundry and fuel. Strong (gale force) winds from the NW and all was fine in the basin.
Thanks for staying with us and for the nice review.
by melvilleair on Nov 18, 2020
5 star marina!! great staff and great location!
Thank you so much! Hope to see you again soon.
by jpedals on Nov 08, 2020
The marina was great. Staff was very helpful. Easy in and out.
by jlongval on Nov 08, 2020
Great spot, extremely courteous staff.
Thanks for staying with us!
by clr on Nov 03, 2020
Very pleasant facility. Helpful, very organized and clean. The baths are a bit far but clean. Nice staff. Great access to restaurants, perfect walking paths offering great views. Close to large shopping mall but nearest groceries are close to 2 miles.
Great review! Thanks for docking with us - hope to see you again in the Spring
by 8179913139 on Nov 03, 2020
The dock hands and facilities are top notch and the location can’t be beat.
Our only negative is we were here during 2 gales. The second was from the west and it beat us up. No damage or anything but it was pretty uncomfortable. Their sea wall mitigated wave effect but certainly didn’t nullify it.
Thanks for staying with us - we have certainly had some blowy days this past week!
by tkurtkaufman on Nov 01, 2020
Helpful, knowledgeable and friendly Dock hands. Excellent very nice facility.
by jamriley on Oct 31, 2020
New docks, friendly staff & location, location, location.
Thanks for staying with us - we agree - the location is tough to beat!
by belleofthewest on Oct 30, 2020
I would give it 4.5 stars. The bar noise is annoying sometimes and there is no security. Besides that, the staff was great and communicated very well with us and were helpful with anything we needed. The docks are clean and spacious and the location is great for going downtown.
by cdrrivera on Oct 25, 2020
Excellent location. Great dockhand service. Well maintained floating docks. A lot of walking to get to the restrooms and showers. Wifi signal did not reach my slip.
Thanks for staying with us and for the feed back.
by captrick on Oct 14, 2020
Great Location, right on ICW. Walk to many local activities.
Quiet & no waves etc at night. Many friendly transient boaters. GREAT STAFF. SETH was immense help in docking & information. Well Done!
Thank you! See you next time!
by rjefferysr on Oct 10, 2020
Inexperienced dock handlers
Thanks for staying with us and for the feed back! We do have some new dock crew on board this fall and are working to get them seasoned properly!
by lynnp on Oct 07, 2020
An excellent experience. The dockhands were responsive, pleasant, and competent. We did a pump out upon arrival and then tied up. The location is wonderful: downtown with the marvelous "Stripers" restaurant adjacent to the dock. The docks are newer and the facility sparkling. We couldn't have asked for more.
Thanks for staying at Waterside Marina!
by thepulios1 on Oct 03, 2020
Very friendly and staff. Courtesy transportation to Harris Teeter. Very walkable to lots of restaurants (all types) and Macarthur Mall. Would have given it a 5 if WiFi was better. Definitely will return.
Thank you - Wi-Fi should be better next time you visit. Look forward to seeing you again in Norfolk!
by lkarty on Oct 02, 2020
Nice docks, great location and helpful staff. They offer a complimentary taxi to Harris Teeter Grocery every morning. Great restaurants. We enjoyed our stay.
by mjones823 on Sep 29, 2020
Dock crew was wonderful! Beautiful views of the waterway and downtown, only downside, it is very tight maneuvering thru turn and down the fairway. Definitely would stop again!
by meiavecchia on Sep 08, 2020
Great reception by staff with plenty of hands for ropes! Internet was a little slow considering not many people docking for the night but it was decent.
Thank you! We have a plan to improve the Wi-Fi - should be better the next time you visit.
by rjgall54 on Aug 27, 2020
Staff very helpful. brand new floating docks. Location location to downtown activities
Thank you! Look forward to seeing you in the future!
by jraft on Aug 02, 2020
Even though CV-19 caused much of the waterfront to be closed, we had a great experience at the marina. From first call on ch. 16, to departure, we were greeted professionally and every interaction was first class. I do not remember the name of the young man (who seemed to be on duty at all hours), but he was great and will be successful at what ever he chooses after completing college. Clean rest rooms, immaculate docks, strong internet. Great stop off point in the center of Norfolk.
Thank you for your kind words! Thanks for staying with us - hope to see you again soon,
by steveberry16 on Jul 27, 2020
Great dock hands, very efficient. Clean new floating Docks on the inside of the marina, and great shorepower. Very happy with my experience at Waterside Marina
Thank you for docking with us and for the great review!
by captainyachtambition on Jul 26, 2020
The service was excellent and the support from the staff was above and beyond. Fantastic location.
Thanks Captain! MY Ambition looked great in Otter Berth - see you next time.
by bdenison51 on Jul 16, 2020
Nice facility right in the heart of downtown. Great restaurants nearby on Granby St. Good rates and very little roll through the boat basin.
Thank you! Look forward to seeing you at Waterside Marina in the future!
by momwithamap on Jul 15, 2020
Waterside Marina in Norfolk is an awesome place to stay. You definitely pay a high price for location, but it's worth it! You will be docked in the heart of Norfolk within a quick walking distance to pretty much everything.
We loved being surrounded by all of the huge Navy ships and watching all of the interesting sights of the harbor. Waterside is right in the center of all of it, but very protected and safe.
The docks are extremely nice and the dock hands are knowledgeable and helpful. If you are needing/wanting to stay in the Norfolk area, this marina would be my top choice.
Wow! Great review - thanks for staying with us.
by reefchief161 on Jul 15, 2020
Had a great stay perfect spot right downtown and Dockmaster Tom and his team were excellent would highly recommend
Thank you! Hope to see you back in Norfolk soon.
by robusmc on Jul 06, 2020
Very nice location. Clean Marina. Very Friendly Staff. Great location. No fuel. shower and head facilities are a bit of a walk.
Thank you. Hope to see you again soon.
by legends on Jul 06, 2020
Great staff. Very friendly and helpful. Easy to get in & out. Looking forward to coming back.
Thanks for docking at Waterside Marina - see you next time!
by waltfrick on Jun 22, 2020
This is a great marina! Great views, great restaurants, excellent staff! Waterside is closed for renovations, but the is still a lot to do.
Thanks for staying with us - hope to see you again in the future!
by saboljj on May 29, 2020
Nice docks, not much more
Thanks for staying with us at Waterside Marina. With the current restriction on restaurants and attractions there is not quite as much to do in Downtown Norfolk as usual but things are starting to re-open - hopefully we will see you again in the future!
by searley on May 06, 2020
Great new floating docks, always friendly dock hands and close to excellent restaurants in Norfolk.
by capnrob on Dec 11, 2019
The young lady dock attendant stayed late to help me secure and she ran my power cord. I have stayed here before and enjoyed it too. I think the electric could use an update.
Update 12/11. Thank you for your response. It's nice to know reviews are read. I look forward to the new docks! I'm sure the crew will remain top notch!
Thanks for staying with us - we are putting in all new floating docks and power this winter - Hope to see you next year!
by eaglesail on Oct 22, 2019
Docks are shabby and should have been replaced years ago.
Bathrooms are 1/2 mile from the slips
Thanks for staying with us - the floating docks and power are being replaced this winter - hope to see you in 2020!
by johntanderson40 on Oct 18, 2019
Great marina. People are super nice! And provided free taxi to grocery store and back! Downtown near restaurants and mall. Will stay again!
by rbhdrums on Oct 15, 2019
Very nice marina in Downtown Norfolk. The staff is exceptionally professional and helpful. Marina is very clean and well maintained.
by wbladesr on Aug 24, 2019
I can’t say enough good things about this marina and the staff that works there.
I was greeted by Danny, a young college aged kid that had been around docks for a period of time. He provided clear instructions on the VHF and met me promptly at the slip, waving me in. I was single handed so it was great having a capable person on the dock anticipating when to tension or slacken the dock lines. At the dock master office he provided great local information which allowed for an enjoyable visit.
The following day I met Alex and Don. Don seemed to be THE MAN running the show and he was great! He hooked me up with some discounted tour tickets (greatly appreciated), called me on my cell when my dog escaped from the boat and offered great dinner recommendations at a nearby restaurant (Stripers).
I will definitely stop at Waterside Marina on my return trip.
by susanbmsp on Aug 21, 2019
Very nice marina right in heart of downtown close to many restaurants. Only negative is distance to restrooms/showers, but the walk provides great view of area in the morning.
by sneakyegret on Aug 18, 2019
Wonderful location if you are looking for city energy, which we were after the isolation of the N.C. ICW.
by blown_away on Jul 24, 2019
Staff was professional and available to assist with docking. Slip assignment was challenging for a 40' sailboat (backed in but needed to rig a warp line to properly exit the assigned slip. Bathing facilities are too far from the dock. Relied on shipboard facilities for bathing needs. Wonderful location for the fireworks. Will definitely return.
by waterman23456 on Apr 22, 2019
Unfortunately we could not dock at Waterside since the draw bridges south of Norfolk VA (where we are traveling from) have been closed since 4/19 due to flooding. I would certainly appreciate a credit for our deposit since we could not dock due to act of God.
by reviewoutlaw on Oct 25, 2018
Very happy with this Marina and location, right on the Starting line of the ICW, dock staff very nice, right in the middle of the city lots of great restaurants near this location. Clean showers and bathrooms!
by captjason on Sep 09, 2018
Can’t beat the location. Right downtown. Staff was very helpful. Not a lot of amenities but if it’s local night life you’re looking for. Waterside is the place.
by tombruno on May 07, 2018
Always a great place to stay. Right in the center of the Norfolk action
by szpirglas on Apr 09, 2018
Nice guy at our arrival. The only problem is that there is too much light during the night.
by sebateman on Nov 24, 2017
excellent location. very friendly staff
by pinglett on Sep 17, 2017
Great, smaller marina with lots to do, all walking distamce. Staff works late, no security issues and full amenities.
by bman2p on Sep 04, 2017
The location is always great! The wifi was spotty on connectivity and the powers on the dock was problematic that we had to switch power posts and the. No problems. The new Hilton hotels roof top lounge "The Main" is a great place and within walking distance.
by cbswaim on May 18, 2017
Glad to have Norfolk Waterside back in our destinations... the marina unfortunately did not get touched by the renovation magic. The docks are showing their age and wear, and WiFi is non-existent (even though it is advertised and info given at check-in). John (dockmaster) and dock hands are friendly, but at these rates there should be full-service facilities. While the bath house facilities are new, they are missing basics like seating for changing, more than one head, hooks within reach of the showers, hot/cold water is reversed in the showers, and no washer/dryer.
by dhutton1 on May 08, 2017
No laundry facilities, no cable and Wifii was poor. They do pay for a taxi once a day at 10am to go to the Harris Teeter, which is nice. What was disappointing is we had to find this out on our own through the Visitor's Center. They aren't open about advertising it!