by ejames32 on Oct 06, 2019
Very welcoming, friendly and efficient. The guidance to the dock was excellent and three dock hands to help us. Dick the dock master was exceptional.
by m.harrison on Oct 03, 2019
What a disappointment this season has been. This is my first and last season at this marina. The place is a dump plain and simple. I have owned a boat in this area for the last 15 years and this is the worst marina and the most expensive too. They offer dock for my boat, that's all. Parking is a nightmare, no security, no cameras, no gates. I just recently learned of a homeless couple living on someones boat and also learned that several members have had thier fishing tuna equipment stolen. The list of complaints goes on and on. Just toured a few other local marinas for next season, cant wait to save money and be part of a respectable club. Oh and the office staff and managment are the rudest people ever.
by bireland on Sep 30, 2019
Our stay at Hawthorne Cove was great! The service was excellent.
by bdhailey on Sep 25, 2019
Nice folks, great location, outside facedock roles with NE wind,
Under construction parking lot crowded
Will be back
by cliffdux on Sep 25, 2019
Great people, good location and services
by sashstiles on Sep 06, 2019
Thanks to all office staff and dock hands. Special thanks to Dick. See you next year... same time same place!
Sasha, Chris and Mocha
by sheilaq on Sep 02, 2019
Stayed on mooring for 2 nights. Great launch service. Went the extra mile to find us a part needed before our departure. We love coming to Hawthorne Cove and plan to return again.
Thank you very much for the great review! We are glad that you had a nice stay at Hawthorne Cove Marina, and we hope to see you again for a future visit!
by skoggs on Sep 02, 2019
by rdaziel on Aug 17, 2019
Dock master was great! As well as, marina staff.
by hloring.cfrary on Aug 14, 2019
The folks were quite accommodating and responsive. We were on the new beautiful face dock -- great spot! The only issue was that the electric pedestal nearest us did not have a 30-amp outlet -- both were 240v outlets so we had to move along the dock closer to one that did have the 30-amp connection. We really like the convenience of Hawthorne Cove to downtown Salem while being away from the noise and bustle of Pickering Wharf. Very quiet at night -- the "Eagle" Coast Guard ship was docked next door for the weekend -- Nice tour!
by laruesean on Aug 12, 2019
This is my favorite marina to visit. Dockmaster Dick and the guys are very hospitable and helpful and we enjoy the live music on Saturdays and the coffee and donuts on Sunday mornings!
by fleetcaptain_2007 on Aug 12, 2019
Had a great time. Dock men were very helpful.
by nharri1989 on Aug 09, 2019
Marina is very convenient to historic downtown Salem. Many restaurants and museums within easy walking distance. Docks are modern with good shore power and WiFi. Staff was very friendly and helpful. Only negative was the construction going on in the parking lot. That is why I didn’t give it five stars. But on a even more positive note they are clearly investing a lot of money to improve the marina even more.
by shanagolden on Aug 05, 2019
Hawthorne Cove is a regular stop for us. We can always count on mooring availability and great service from the launch drivers and office staff.
by robertt on Aug 05, 2019
Under new ownership (SafeHarbor instead of Brewers). Much better organization, staffing and dock help. Brand new outer docks for transients. Facilities onshore obviously under construction. Looking forward to seeing that. Will be back
by ccristello on Aug 03, 2019
Great location. Full services. Nice people.
by rickforge on Jul 30, 2019
Always a fun filled stay. Plenty to do and very accommodating staff.
Marina is in transition and upgrading construction , but the location and staff more than make up for any inconvenience.
Will be back soon!
by geomutch on Jul 28, 2019
Great location close to town. Friendly staff. The slipsbon outside of the breakwater can make for a rough stay. Would have liked to know this at reservation time. Overall nice place.
Thank you for the review, and we do hope to see you back at Hawthorne Cove!
by krisly10 on Jul 28, 2019
Great!! Last minute reservation and very accommodating to Us! We had a great night
by jabbo on Jul 27, 2019
Harbormaster was very helpful getting 6 boats in and docked or moored at the same time. Bathrooms were very clean although a long walk from the dock where we were tied. Location is ideal right in historic district. We were a group of 14 for dinner and the launch made a special trip for us to drop us a the waterfront restaurant.
by aequitas on Jul 27, 2019
Very helpful staff and a great location.
by tadf on Jul 22, 2019
Hawthorne Cove was great. Dock hands were helpful; facilities were nice and the internet actually worked! Close to town. Will return.
by dhsull3 on Jul 22, 2019
I stayed here 2 weekends in a row. The first problem is that the pennants on the transient moorings are sunk below the mooring balls and are very difficult to retrieve. The first weekend, an employee had to disentangle knots in the pennants before we could even use them. At $60 per night I find this unacceptable. The mens bathroom is not clean. In fact some slob urinated on top of the urinal the first weekend and the second weekend, the dried smelly remains of it were STILL on the top of the urinal.
The launch service is excellent.
by sealilly76 on Jul 15, 2019
Dick and the crew were awesome. We had 14 boats visiting and could not have asked for a more flexible crew!!
by captainbobrs on Jul 13, 2019
Nice marina. A great nights sleep. Excellent staff...especially the dock master.
by bmatthewsus on Jul 11, 2019
My wife and I spent two nights at Hawthorne Cove and enjoyed our stay. Docking on their outside face dock was easy, electric and water hook up was nearby and water was calm due to the no wake zone. Staff were very helpful and informative.
We walked to the MBTA commuter train one day to visit Newburyport, MA. Be forewarned the walk from the train to Newburyport harbor/town is about 1 1/2 miles.....wear comfortable walking shoes/sneakers.
There is an excellent and well known pasta shop right outside the marina gate.
Restrooms were always clean and during our stay available (no wait line).
We plan a return trip later this season, perhaps in August for the antique boat show.
by pwhvgxs9j73lboimtpo5 on Jul 08, 2019
Impressed with the progress on docks at the marina this year. New breakwater docks are in. Looking forward to the future scheduled improvements for this marina. Hope to visit again before the season ends.
by welch on Jul 07, 2019
Very disappointed that the mooring lines did not have any floats or pennants attached. The way the lines were tied together it was very difficult to pick them up with a boat hook. At the rate of $63 a night I would expect better. On a positive note the young man who picked us up in the launch was very polite. I wish I could remember his name.
by bunkyreed on Jul 05, 2019
Amazing fireworks on the 4th. You can see every town's but Salem's was the best. Super staff, launch real prompt, excellent showers. Had 2 great nights. Will be back.
by jwleslie on Jul 01, 2019
Well-maintained mooring, professional and courteous staff.
by wcaswell on Jun 04, 2019
We spent two nights in June on the "cement dock" and really enjoyed the convenience to downtown. There is a great French pastry shop around the corner and dozens of wonderful restaurants and museums in a short waling distance. The marina had coffee and donuts in the morning and an active community of boaters. The showers, bathrooms, and laundry facilities were clean and reasonably maintained. Overall, a great place to stay for a visit to Salem.
by sailboston on Oct 31, 2018
Second of three stays at Hawthorne Cove. 1st at the dock, 2nd on a mooring. Will continue to use a mooring as launch service was great. Easy access to mooring on arrival and departure. Third trip was canceled due to excessive winds. Cancelation and payment return was easy and uneventful using Dockwa. We will return for future getaways.
Thank you very much for choosing to stay with us at Hawthorne Cove Marina! We are very happy that you enjoyed your stays, and we look forward to seeing you again in the future. Take care!
by ssimcoleman on Oct 22, 2018
The Great Service and the marina was top noch.
by rickseid on Oct 09, 2018
These people are great.
Minutes from everything
by tcrawford525 on Oct 07, 2018
Welcomed by the deckhand once contacted over the radio he guided us in and helped us dock and took the time to explain all amenities and was very pleasant. Can’t wait to go back
We can't wait to have you back! Thanks for choosing Hawthorne Cove Marina. See you next time!
by slipstream on Oct 01, 2018
We traveled with 7 boats and they were able to place us all on the same dock which made our stay much more enjoyable! The dock hands were fantastic and accommodating. The docks were clean and sturdy with water and power close by each boat. thank you! we will come here instead of Pickering!!!
It was a pleasure having all of you here at Hawthorne Cove, and we were happy to accommodate your group. We are happy to hear that you liked the facilities and our team and that you had an enjoyable stay! We look forward to seeing you all again next season! Thanks for the review and for choosing Hawthorne Cove Marina.
by outcast2 on Sep 30, 2018
Great place. Will go again.
by anon on Sep 11, 2018
If you can access very limited transient docking at Pickering Wharf, that is a fun part of town and well protected. Otherwise you are relegated to the outer harbor mooring field, administered by Hawthorne Cove Marina. This field is wide open to the NE, so with any NE wind it's rock and roll. Limited WiFi coverage. Limited transient dinghy access. Upon leaving marina, neighborhood is fairly grim and without resources.
by rmccarthy19 on Aug 18, 2018
Perfect. Staff was very friendly and work boat came to meet us and guide to mooring
by steadfast1997 on Aug 13, 2018
Good, reliable launch service from mooring field. Helpful staff. Nice lounge with big screen TV. Showers (one each, men's and women's) adequate but poor ventilation and no A/C leaves bathhouse stuffy on a hot day.
Thank you for your review and for choosing Hawthorne Cove Marina. Customer feedback is very important to us, and we appreciate your comments about the bathrooms. We also love hearing that you found our staff helpful! We are continuing to complete several upgrades around our property, and we hope that you will give us another try in the future. We'd love the chance to provide you with a better experience!
by megaughan on Aug 12, 2018
We were led to our mooring by the work-boat crew. Launch service was excellent. The bathrooms / showers were super clean. If and when I return to Salem I will surely try to stay at Hawthorne Cove.
Thank you for your great review! Our goal is to provide our guests and Members with an enjoyable, convenient experience each time they visit Hawthorne Cove Marina, and we are happy to hear that you enjoyed our services and facilities. See you next time!
by northeast12 on Aug 06, 2018
Very close to everything we had a great time and will come back
by cedar22 on Jul 30, 2018
The staff were most polite and courteous, though not entirely well trained. They helped us to tie up but offered no direction or even a question about electrical hook-up. We found the marina in need of refreshing or an upgrade of docks. The transient boaters are placed longitudinally (facing the land) on the western dock and, accordingly, they are subject to the regular swell and wave action from the large and active harbor. Hence, for much of the night the transient boater is somewhat rolling alongside the dock.
Thank you for your review and feedback. We are aware our docks can be a bit rolly, and we will be upgrading our facility this winter to have a new wave attenuating outer dock. This will improve the docks overall and reduce the effects of the swell and wave action. Some of our staff is new this year, and we have been working to train everyone in a more uniform matter. Our apologies that your experience at Hawthorne Cove was not the exceptional visit that we strive to provide. We sincerely hope that you will visit us again next season, and we will work hard to show you a five-star stay!
by kiwisuzz on Jul 19, 2018
Hawthorn Cove Marina is beautiful ! Safe, friendly , amenities are great and location is perfect ! Walkable to so much in downtown Salem , MA , showers , laundry , everything fresh , clean and beautiful !
We appreciate your great review and feedback! Our location is so convenient, and we always love hearing that our guests got to enjoy our facilities as well as Salem. Please come back and see us again soon!
by awtruog on Jul 16, 2018
Friendly and helpful staff, clean bathrooms and shower, easy walk to Salem sites. Mooring field is in the inner harbor near day marker 2, large dinghy dock area.
Thank you for the awesome review and for choosing Hawthorne Cove. So great to hear that you found our team helpful and enjoyed the facilities. We do hope that you come back and see us again soon!
by cdahl303 on Jul 15, 2018
Friendly service - very accommodating
Thank you for the five stars! We have a great team at Hawthorne Cove, and we are very happy to hear that you agree. See you next time!
by jdudek on Jul 09, 2018
The folks at Hawthorn-Brewer were great. Extremely accommodating. Can't wait to go back.
Well we can't wait to have you back :) Thank you for the nice review and for choosing Hawthorne Cove Marina! We are so happy that you enjoyed our crew here. See you soon!
by cutmygrass on Jul 09, 2018
Folks at Hawthorne Cove Marine were very accommodating and friendly. Bathrooms and showers were very clean. Great place to stop and an easy walk to Downtown Salem.
Hi there! Thank you for the great review! It makes us happy to hear that you enjoyed your stay at Hawthorne Cove and that you found the team friendly and accommodating. We hope to see you again soon!
by mtn5 on Jul 06, 2018
Very accommodating, clean facilities and friendly staff.
Thank you for your review and for choosing Hawthorne Cove. We are happy that we could accommodate you, and we look forward to your next visit!
by nmcap on Jul 02, 2018
last minute decision to go to salem. Perfect mooring. lots of room. Friendly staff - lots of interesting things to do both on land and water. Would recommend. Friendly marina folks. Just pick your day according to weather/wind. Salem is open to the north and a big north wind could make this a little messy.
Sometimes last-minute decisions can be the most fun :) We are very happy to hear that you decided to come to Hawthorne Cove Marina and that you enjoyed your experience. Thank you for taking the time to leave us this review and for providing tips for other visitors. We hope that you come back and stay with us again soon!!
by keithmartin1 on Jun 24, 2018
Very helpful and polite staff. Guided us through the shallow entrance.
We always love to hear that people found our team to be helpful and polite! Thank you for staying with us and for taking the time to leave this review. See you soon!
by wfearley on Jun 12, 2018
Great marina..friendly staff....convenient location
Thank you for the awesome review. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon!
by capatainbob on May 30, 2018
Friendly, helpful staff. Stayed on a guest mooring which appeared to be rigged very nicely. Launch service was quick and it's included in the rate.
Thanks for the great review Captain Bob! We appreciate you choosing Hawthorne Cove Marina. Come see us again soon!
by majorfifth on Oct 04, 2017
This is my third or fourth time overnighting at this marina, and it's always a pleasure. The staff are friendly and knowledgeable, the facilities are pleasant and clean, and the location (right in the historic district of zany Salem, and steps from the Salem ferry if you want to hit downtown Boston) is really hard to beat.
by ldicenzo on Aug 23, 2017
When leaving the dock the next morning at 6:10 am, we were on the middle face dock, we went aground about 30 feet off the dock. Extremely disappointed no one advised us of this when we arrived the previous day. I had to inch us off slowly to deep water, it was a hard grounding not mud or sand. I will be checking my props and gutless bearings when I do a haul out inspection. My recommendation, do not use this marina!
by finandtonic on Aug 21, 2017
Nice marina, friendly staff, beautiful bathroom and laundry facility is a plus! Location close to downtown and easily accessible. We will return.
by janburgess on Aug 12, 2017
Everything just as planned. Couldn't ask for more.
by ladygrace on Aug 08, 2017
We loved the marina. Great staff, really clean bathrooms, very nice laundry area, & a cozy seating area inside with a game of checkers. They have a big tent outside with tables and chairs, coffee, doughnuts, muffins in the a.m. It was quiet and walking distance to some sites. If places were far to walk we used Uber to get around. We had great fun and will be back for sure.
by plpoirier on Aug 08, 2017
Great town to walk around, fast launch service. Grace was awesome!
by rickn on Aug 04, 2017
Clean, friendly and polite. Had a great overnight there.
by vefthimiades on Jul 24, 2017
Great staff, great launch service, great location. Lots of activities within an easy walking distance.
by O'TUG on Jul 22, 2017
Everything about stay was good, except launch was in terrible shape. Handle to assist getting on and off launch was loose and a hazard.
by arudak on Jul 17, 2017
Great place to stay on the transient dock. Easy walk to Pickering Wharf and other local restaurants and shops. Staff is very friendly and accommodating. We had a great time.
by nxavierm on Jul 10, 2017
Nice little marina with good facilities and friendly, helpful staff. Just far away enough from the main town to be quiet and peaceful at night, but only a short walk to all the action. Make sure you look carefully at the depth chart when approaching especially at low tide (very shallow on port side approach outside channel).
by stardust on Jul 08, 2017
Cannot say enough about how friendly and helpful the staff were. We were out on a mooring, and the launch was quick and friendly, even with our circus and lots of back and forth with our teenagers.
by keith2 on Jan 13, 2010
Great Marina. Great community. Great location. Great staff.