by Brian M. on Nov 02, 2023
Great services. However very overpriced. Not all boaters are millionaires
by Peter F. - Verified user on Oct 31, 2023
The staff and facilities were great. We had a good orientation when we arrived and later we had staff adjusting a fender that had dislodged overnight. The lounge was comfortable.
Location is nice. Easy walk to downtown. Salem has a lot to offer.
The (not so) Good:
The transient dock was on the outside of the concrete floating dock. The boat was getting banged around. We would have had a better night on a mooring. I was excited to see that the marina had the concrete barrier dock... sad that I could not benefit.
The gate access via smartphone app was only available to one member of the crew.
The $2 dryer charged $5 to my card... I have $3 credit somewhere... I didn't in stal the app.
by JIM F. - Verified user on Oct 26, 2023
Great staff/ clean facility
by Dennis P. - Verified user on Oct 04, 2023
Always a pleasure to do business with the team at Hawthorne Cove
Glad you had a great stay, nice to have you back!
by Benjamin C. - Verified user on Oct 02, 2023
We have been on a Hawthorne Cove mooring for 3 seasons. The staff has been great and we love the location
Hi Benjamin. Very glad you have enjoyed your stays over the last 3 years and we look forward to seeing you again!
by Anonymous on Oct 02, 2023
We arrived at Hawthorne Cove at 3:30 and our radio was not working. Called the office, gave our position and explained “no radio”. Dockmaster Dave came out to meet/greet us at the designated spot and led us to our mooring. Dave gave us a rundown of the facilities and the area, all very helpful. When we headed out in our dinghy Dave guided us to the dock. We planned 2 nights but a weather change south forced us to leave after just 1 nite to make our next stops. The facilities here were clean and the mooring was comfortable; really did not want to leave. Big shout out to Dave!
Very glad you enjoyed your stay. We are glad you enjoyed the mooring and facilities. We are lucky to have Dave here and look forward to seeing you again!
by Diane S. - Verified user on Oct 01, 2023
Awesome. Great marina! Close to the wharf for dinner and drinks. Excellent customer service!
Diane and Phil
PNYC : also love the new app to open the gates!
Hi Diane. Glad you've enjoyed your stay and we look forward to seeing you again! The app is just another effort by us to continue with our marina improvements so glad you found it helpful!
by Stephen Prockl S. - Verified user on Sep 29, 2023
Harbor master Dave met us at the entrance to the mooring field, escorted us to our spot, provided instructions for the facility and how to get into town. He even escorted us to the dinghy dock. Super helpful nice guy. The facilities were clean and accessible. We had a comfortable night and enjoyed seeing Salem.
Hi Stephen. Very glad you enjoyed your stay. We are glad you enjoyed the mooring and facilities. We are lucky to have Dave here and look forward to seeing you again!
by Jason B. - Verified user on Sep 10, 2023
The mooring ball was easy to pick up and had two lines, for our catamaran that was fantastic. The staff was welcoming and very kind. Had lots of recommendations for Salem. The town was quirky as was expected and easy to walk everywhere. Uber was easy to locate when needed.
Hi Jason. Glad you've enjoyed your stay and we look forward to seeing you again!
by John F. - Verified user on Sep 10, 2023
Terry and Hannah were great!
by Neil G. - Verified user on Sep 07, 2023
We've never been disappointed at a Safe Harbor marina. Great staff and facilities are the norm. We received clear instructions coming in and help with our lines. While the transient face dock is open to wakes during the day, they die down at night with the traffic.
The House of Seven Gables is across the street from the marina's pedestrian gate, and "downtown" is pretty much right there.
Coffee, and muffins/donuts on Sunday morning... and a quite nice deck overlooking the marina/harbor.
Salem/Hawthorne Cove is a go-to overnight for us if the wind is right.
Update: we spent two nights on a mooring... multiple launches service their busy (on weekends) mooring field. Hawthorne Cove stays on our short list for day or two (or three) getaway.
Hi Neil. Glad you've enjoyed your stay and our location! Glad you enjoyed staying on both our dock and a mooring! Look forward to seeing you soon!
by Eric A. - Verified user on Sep 05, 2023
Very large mooring field and very attentive staff running the tender to and from our boat (until 2200hrs). Because the area is so large, I was concerned that we wouldn't find the appropriate moring ball. The tender operator hailed us on the VHF and met us and directed us! He did this to all the folks coming in on this busy holiday weekend. After we were settled, he made a special trip to let us know door/gate codes and where to eat, etc. Impressive!! The place is located within walking distance of lots of places to eat and drink. Bathrooms, shower, laundry. We had a terrific stay.
Hi Eric. Glad you've enjoyed your stay and our location! We try to make sure our waterfront staff is the best you'll find on your travels.
by Michael A. - Verified user on Sep 05, 2023
Terrific staff and location!! Thanks
Hi Michael. Glad you've enjoyed your stay and our location! We look forward to seeing you again!
by Kristen D. - Verified user on Sep 05, 2023
Great docks!! We stayed out in the Tdock - dock hands we’re out and very helpful. Beautiful mooring field. Short walk to town.
Hi Kristen. Glad you've enjoyed your stay and our location! We look forward to seeing you again!
by Mirko V. - Verified user on Sep 04, 2023
Friendly environment and nice location
Hi Mirko. Glad you've enjoyed your stay and we look forward to seeing you again!
by S J. - Verified user on Sep 03, 2023
2023. Marina staff and dock hands continue to be helpful and very accommodating. Location is great as we visited the Peabody Essex Museum and several good restaurants. 2022. Again we had a lovely enjoyable stay. Same lovely place.
2021. Helpful staff, good dock hands! Friendly place. Very clean showers. Outside picnic area with grills. Great location to explore Salem. Wonderful block ice!
Visited again a week later. Same great experience!!
Hi S.J.. Glad you've enjoyed your multiple stays over the last few years. The location and amenities are great. We look forward to seeing you again!
by Eifion J. - Verified user on Sep 01, 2023
2023 visit was the same as all the previous. Great staff.
"Very welcoming, friendly and efficient. Second stay of the season and we can't wait to be back there next summer."
Hi Eifion. Glad you've enjoyed your multiple stays this summer. We look forward to seeing you again!
by Douglas L. - Verified user on Aug 31, 2023
Friendly and helpful staff. Great launch service. Clean showers with sitting room.
Hi Douglas. Glad you enjoyed your stay and we look forward to seeing you again!
by Bobby B. - Verified user on Aug 28, 2023
Love everything about safe harbor
Hi Bobby. Glad you enjoyed your stay and we look forward to seeing you again!
by Joseph M. - Verified user on Aug 28, 2023
Amazing place to stay. Staff was very helpful and friendly :)
Hi Joseph. Glad you enjoyed your stay and we look forward to seeing you again!
by Chris K. - Verified user on Aug 28, 2023
Safe Habor marina is in a great location. The staff was super friendly & helpful! The bonus items were launch service and Sunday morning coffee, donuts & a singer ~ A++++
Hi Chris. Glad you enjoyed your stay and amenities. We look forward to seeing you again!
by Alexander O. - Verified user on Aug 27, 2023
Great service and very friendly!
Hi Alexander. Glad you enjoyed your stay and we look forward to seeing you again!
by John T. on Aug 25, 2023
We had a great 4 day stay at Hawthorne Cove mid August - great hospitality on arrival - Dave and the team are the best! Hospitality is tops, and location is great, right next to all the Salem attractions, and the fishing must be great as a 820 lb Bluefin was hauled up on the travel-lift that week! We'll be sure to visit Hawthorne Cove next year!
Hi John. It was great to see you and Pat and look forward to seeing you soon. Glad you enjoyed your stay here as we ae striving to make this the best marina you'll visit!
by Michael H. - Verified user on Aug 25, 2023
Excellent, this was our first overnight trip - so we are new to this, but the experience was terrific. Staff was super nice, and the facilities were clean ... It was around great trip and experience!
Hi Michael. Glad you enjoyed your stay and that your first experience was pleasant. We look forward to seeing you again!
by Raymond M. - Verified user on Aug 25, 2023
Hawthorne Cove is a great location! Easy to get in & out. Staff very helpful!
Hi Raymond. Glad you enjoyed your stay and we look forward to seeing you again!
by Daniel G. - Verified user on Aug 24, 2023
Staff was very friendly and helpful. Bathrooms were not very clean. Moldy showers and awkward shower set up. Not all gates were secure.
Hi Daniel. Glad you found our staff to be very good. Thank you for your comments as we strive to make this the best marina for our transient guests and members.
by Janice S. - Verified user on Aug 22, 2023
One of our favorite marinas to visit. The staff are friendly and helpful. Facilities are always clean. The location is perfect for walking to all that Salem has to offer.
Hi Janice. Glad you enjoyed your stay and we look forward to seeing you again!
by Judith M. - Verified user on Aug 21, 2023
The Harbormaster and staff could not have been more accommodating! The work boat guided us to our assigned slip and the young man that greeted us was very friendly. He welcomed us with a gift bag of helpful information and goodies. We so appreciated to complimentary shuttle to downtown. The live music on Sunday morning with coffee and pastries was delightful. It was not our first stay, and it will not be our last! Thank you!!
Hi Judith. Glad you enjoyed your stay and we look forward to seeing you again! We do strive to make this the best marina possible with great extras so thank you for pointing some of these out!
by Edward A. - Verified user on Aug 20, 2023
Excellent location; fine facilities; helpful staff!
Hi Edward. Glad you enjoyed your stay and we look forward to seeing you again!
by Allyson D. - Verified user on Aug 20, 2023
Excellent! We will be back Columbus Day Weekend.
Hi Allyson. Glad you enjoyed your stay and we look forward to seeing you Columbus Day weekend!
by Michael H. - Verified user on Aug 20, 2023
Coffee, donuts, muffins and live music on Sunday morning were the perfect send off to a great stay.
Hi Michael. Glad you enjoyed your stay and we look forward to seeing you again!
by Brooks H. - Verified user on Aug 20, 2023
Very nice place. Great location and helpful and accommodating people! Highly recommend. “Joy”
Hi Brooks. Glad you enjoyed your stay and we look forward to seeing you again!
by Camille P. on Aug 19, 2023
We love coming up to Hawthorne Cove from Sag Harbor, NY. The facility is really nice the the staff are very warm, proficient, and so helpful. On our most recent stay, we had to come here because we hit something on the way up to Safe Harbor Wentworth by the Sea, and they don't have haul out facilities up there. Hannah from the Wentworth staff immediately phoned the staff at Hawthorne Cove, and I spoke to Danielle shortly afterward and she arranged to have a diver come out to the mooring Dave was placing us on. It was a late Sunday afternoon, but Dave and Danielle, and the Chris, the diver from ABC, Boston, were all there for us. They were also so compassionate to our plight--as I was pretty upset, having to divert back several hours after being at sea for 5 hours. The whole experience was so up-lifting. The next day we ventured out to Wentworth again. I can't thank Hawthorne Cove team for being there for us. They are always so great--every time we come Docks are great and wonderful amenities! Dave is the BEST!! Thank you, thank you!!
Hi Camille. Thanks for your nice review. I'm glad we were able to help you. Safe travels and we look forward to seeing you again soon. Also thanks for your nice comments regarding staff as we're lucky to have them.
by Phil B. - Verified user on Aug 16, 2023
A lovely location with lots to see within easy walking distance. The improved concrete docks are impressive. Hawthorne will be my go-to marina when I come to Boston. My only criticism is that the walk form the dock office to the pedestrian gate was flooded by rain. COuld use some improved drainage. Otherwise, no complaints.
Hi Phil. Glad you enjoyed your stay and we look forward to seeing you again! Thank you for your comment regarding drainage as we are always receptive to ways we can improve.
by Alex M. - Verified user on Aug 15, 2023
Hawthorne Cove is awesome! Highly recommended, nice moorings and marina.
Marina staff is very helpful and easy going.
Checking out Salem and the surrounding area is well worth the visit!
Plan to be back next summer and stay longer!
Hi Aaron. Glad you enjoyed your stay and we look forward to seeing you again! Our staff is very good and thanks for mentioning it.
by Aaron C. - Verified user on Aug 15, 2023
Great destination marina and a great staff. Lots of restaurants in walking distance from the marina
Hi Aaron. Glad you enjoyed your stay and we look forward to seeing you again!
by Wenda R. - Verified user on Aug 14, 2023
Great launch service. Nice showers
Hi Wenda. Glad you enjoyed your stay and we look forward to seeing you again!
by Chris D. - Verified user on Aug 14, 2023
Great marina with great people. If you prefer a quieter marina very near downtown Salem I would recommend Hawthorne Cove. The low star rating is we lost power around 10pm and noone was around to fix it. The 'emergency' phone number was not answered. I asked for a credit when leaving 2 days ago and have not heard back.
by Marty M. - Verified user on Aug 12, 2023
Fantastic service, what all marinas should aspire to be. Thank you.
Hi Marty. Glad you enjoyed your stay and we look forward to seeing you again! We do strive to be the best marina for our members and transients!
by dave d. - Verified user on Aug 07, 2023
Nice facility, nice staff. Got us in last minute. Outside of concrete pier could be lumpy during the day when boat traffic is around. Laid down nice at night. Not a big deal and didn’t bug us but just worth mentioning. Great stay!
Hi Dave. Glad you enjoyed your stay and we look forward to seeing you again!
by Martin M. - Verified user on Aug 06, 2023
Well run marina, looks like seasonals have a lot of fun there
Hi Martin. Glad you enjoyed your stay and we look forward to seeing you again! Yes, our seasonals do have a lot of fun here!
by Ted S. - Verified user on Aug 03, 2023
Another great stay at Safe Harbor Hawthorne. Helpful dock hands when arriving. The marina is also walking distance from everything that Salem has to offer, restaurants, shops, etc.
Hi Ted, Glad you enjoyed your stay and we look forward to seeing you again! Salem has a lot of great sites to visit.
by Jon M. - Verified user on Jul 31, 2023
The staff and grounds were fantastic!
Hi Jon, Glad you enjoyed your stay and we look forward to seeing you again!
by Elizabeth G. on Jul 27, 2023
“Wow” is the only word to describe our stay!!! What a Fantastic Staff and absolutely beautiful Marina! The Marina is perfectly located to visit all of the “witchy” landmarks and shops. There is so much to do with families and no car is needed! The House of Seven Gables and Nathaniel Hawthorne’s Birthplace are right outside the gate. I will be back with more grandchildren!
Hi Elizabeth, Glad you enjoyed your stay and we look forward to seeing you again!
by Chris J. - Verified user on Jul 27, 2023
Easy docking and great location!
Hi Chris, Glad you enjoyed your stay and we look forward to seeing you again!
by Richard V. on Jul 26, 2023
Friendly & helpful. Lot's to do nearby.
Hi Richard, Glad you enjoyed your stay and we look forward to seeing you again!
by Chip B. - Verified user on Jul 24, 2023
Staff was very nice and helpful.
Hi Chip, Glad you enjoyed your stay and we look forward to seeing you again!
by Brenda K. - Verified user on Jul 24, 2023
Very friendly and helpful staff. Clean and quiet!
Hi Brenda, Glad you enjoyed your stay and we look forward to seeing you again!
by Joe K. - Verified user on Jul 24, 2023
Always cordial and accommodating. Nice atmosphere.
Hi Joe, Glad you enjoyed your stay and we look forward to seeing you again!
by Dom L. - Verified user on Jul 23, 2023
Great experience all around
Hi Dom, Glad you enjoyed your stay and we look forward to seeing you again!
by Carlos D. - Verified user on Jul 23, 2023
Easy access and nice dinghy dock!
Hi Carlos. Glad you enjoyed your stay and we look forward to seeing you again!
by Eric S. - Verified user on Jul 19, 2023
Easy to reserve. Friendly staff. Easy slip to get into, staff onsite to assist.
Hi Eric. Glad you enjoyed your stay and we look forward to seeing you again!
by Michael H. - Verified user on Jul 17, 2023
Everything was great! The mooring was perfect and the staff could not have been more helpful!
Hi Michael. Glad you enjoyed your stay and we look forward to seeing you again!
by William D. on Jul 15, 2023
We spent 7 nights at Safe Harbor Hawthorne Cove in our J/40 on an outer mooring close to the channel. It was comfortable, lots of boat traffic but little wake or swell, mostly quiet at night. Very quick access to fine sailing outside the harbor entrance and to Marblehead, with walking distance to downtown Salem and Pickering Wharf with many sightseeing and dining options. The bike path to Marblehead is another benefit. Quick and efficient launch service, good facilities and parking. A shout out to Dave for his friendly checking in on us at arrival and during our stay. Will be back again soon.
Hi William. Thanks for staying with us and glad you enjoyed all we at the Marina do, the sailing, and downtown Salem. We look forward to having you stay with us again!
by Richard W. - Verified user on Jul 15, 2023
Great launch service. Convenient location.
Hi Richard. Glad you enjoyed your stay and we look forward to seeing you again!
by Laurie D. - Verified user on Jul 09, 2023
Well situated for walking the historic sites of Salem and close to at least 2 good restaurants. Courteous & helpful dock master Dave as well as extremely friendly and helpful launch operators. Other staff somewhat indifferent. Showers are newer and pretty clean; but there’s only 2 on each side.
Mooring price competitive for the area.
Hi Laurie. Thank you for staying with us. Also thank you for your comments do we can address them and we can be the best Marina you and our members will stay at.
by William H. - Verified user on Jul 08, 2023
Worked out great for our last minute overnight. Friendly staff, nice clean restrooms. Easy walk to several dinner places and a couple of breakfast choices. Hummus at Mercy Tavern was really good. Launch runs until 10 PM, but we were back in time to watch the sunset from the mooring.
Hi William. Glad you enjoyed your stay and we look forward to seeing you again. Salem does have a lot of excellent places to eat.
by Marie C. - Verified user on Jul 05, 2023
The staff was warm and friendly and made us feel welcome. All of the boat owners were also very friendly. We will definitely return.
Hi Marie. Glad you enjoyed your stay and we look forward to seeing you again.
by Bob M. - Verified user on Jun 24, 2023
Very accommodating staff. Marina is well maintained, quite and friendly team members.
Hi Bob. Glad you enjoyed your stay and we look forward to seeing you again.
by John E A. - Verified user on Jun 20, 2023
Hi John. Thank you and hope to see you again.
by Jason C. - Verified user on Jun 19, 2023
Excellent staff, the new docks are a good improvement. Quiet marina, good utilities (clean power and good water pressure).
Hi Jason. Thanks for the review and yes we are trying to make the Marina the best it can be.
by Yonet E. - Verified user on Jun 14, 2023
Great service, extended launch hours.
Hi Yonet. Thanks for staying with us and glad you enjoyed the service and launch operations.
by Matt M. - Verified user on Jun 11, 2023
Always a great time and location. Close to many restaurants. Launch service is great.
Happy you enjoyed your stay and we look forward to seeing you again.
by Keith M. - Verified user on Jun 01, 2023
Very helpful and polite staff. Nice new docks going in. This marina has come a long way...
We always love to hear that people found our team to be helpful and polite! Thank you for staying with us and for taking the time to leave this review. See you soon!
by Charles. C. on Oct 05, 2022
Fantastic facility very clean, and the docks were wide and stable. Staff was friendly and helpful Thank you Dannielle . So were the regulars I encountered on the docks helpful Thank you Dannielle will definitely recommend to friends
by Jim B. - Verified user on Oct 01, 2022
Friendly people. Stayed on mooring ball. Convenient launch service. Clean shower, laundry, lounge area. A courtesy car was available to us. Walking distance to restaurants and attractions.
Hi Jim, we are delighted to hear that you enjoyed your stay with us! We appreciate you choosing Hawthorne Cove for your visit and hope to see you again this season.
by Michael B. - Verified user on Sep 06, 2022
Marina provides a lot of support helping you to the slip - escorted by launch - and two dock-hands waiting for you. Docking is straightforward. Good services. Good location right next to The House of Seven Gables. Plenty of walkable places to eat and things to do. Recommend Tuckers Seafood.
Thanks for the review, Michael! We are delighted to hear that you enjoyed your stay and hope to see you again this summer.
by laurie l. - Verified user on Sep 05, 2022
Wonderful team, friendly and helpful.great facility in a convenient location. Launch drivers are wonderful - don’t forget to tip!
Hi Laurie! We are very glad to hear that you had such an enjoyable stay with us at Hawthorne Cove. It makes us happy to know that our staff was accommodating and helpful for you throughout your stay. We hope to see you again and look forward to providing you with another enjoyable visit!
by Fred H. - Verified user on Sep 05, 2022
Had a great stay. Very convenient to the center of town. Within walking distance to great restaurants and shops.
Just had our third visit. It was as great as the 1st two!
Looking forward to our next visit.
We are very glad you enjoyed your stay! Looking forward to having you back at Hawthorne Cove soon!
by Nicolette W. - Verified user on Sep 02, 2022
Only a quick in and out. The dock master was very helpful.
by Michael M. - Verified user on Aug 19, 2022
Staff was helpful docking on a windy day. Great facility, with a short walk to restaurants and all that Salem offers.
by Harold G. - Verified user on Aug 05, 2022
Lovely stay at this marina. Dockhands available on arrival to help tie up. Well maintained marina. Only one shower in the mens room which was very clean. Location is great. Literally steps from House of Seven Gables and downtown is also walkable. Salem is a fun place to visit.
by Robert K. - Verified user on Aug 04, 2022
Good location in Salem. Helpful staff--I had an engine issue that they helped me with on short notice. Good WIFI. Transient docks in great shape
by Robert D. - Verified user on Aug 03, 2022
Very helpful dock hands and well kept marina. Sunday morning baked goods (complimentary) and live entertainment is a great tradition at the marina. Great access to all that Salem has to offer.
by Rick F. - Verified user on Aug 01, 2022
Always accommodating crew!!!
by Trisha O. - Verified user on Jul 30, 2022
First, our arrival was prompt, friendly, and professional.
There were two entrances/exits to the marina. One specifically for walkers and one for drivers. At approximately 8 PM we returned from dinner both were locked. We were later told that seasonal people have a swipe card. We summoned a dock boy when we were outside the street entrance and he did not know how to open the gate. He advised us to go to the drive in entrance. When we arrived to that gate we had to wait until a car entered in order to go through. Totally unacceptable.
by Van C. - Verified user on Jul 28, 2022
Accommodations were below average. It seems most transients are placed on a working dock at the outside of the marina. It is busy at that dock and boat wakes common. We noticed any open slips in the marina well away from the working dock, but not being used. Not sure why. Also we went out for a cruise one day of our stay to find another boat in our spot upon returning. We had to move as that boat would not. Not good!!!
Hi Van, we're sorry to hear that your stay did not meet your expectations. We greatly appreciate your feedback and will work to improve the transient experience as we go forward with your experience in mind. Thank you very much for joining us at Hawthorne Cove and we hope to see you again soon!
by Laurie L. on Jul 20, 2022
Always great to stay at Hawthorne Cove, either on a mooring or a slip. The crew is helpful, friendly and competent, and the facilities are great. Launch service is wonderful. Location is an easy walk to the craziness of Salem, and just far enough to be nicely removed.
by Dan S. - Verified user on Jul 18, 2022
The transient moorings aren't maintained. I predicted to my crew that the mooring pennant would be wrapped around the anchor chain, and guess what? It was. So we had to drop off the mooring and hover while the staff member unwound it. 2 of the 3 launches were out of service causing long delays. The staff is wonderful. I feel they work very hard at overcoming obstacles and they are very friendly. The big issues seem to reflect a lack of attention by management.
Hi Daniel, we are sorry to hear that our accommodations did not meet your expectations. We strive to keep our mooring field in tip-top shape, so it is very helpful to know where we missed the mark. We hope to see you again at Hawthorne Cove and look forward to giving a more pleasant experience. Thanks!
by Alan R. - Verified user on Jul 12, 2022
Very accomodating staff and Salem is a nice Town to visit, lots to see and do.
Marina facilities clean and floats nice.
by Mark N. - Verified user on Jul 03, 2022
Very accommodating, clean facilities and friendly staff. Great mooring to watch the fireworks.
Thank you for your review and for choosing Hawthorne Cove. We are happy that we could accommodate you, and we look forward to your next visit!
by John D. - Verified user on Jun 29, 2022
As always, a great time in Salem and HC. We'll see you next summer for sure!
Well we can't wait to have you back :) Thank you for the nice review and for choosing Hawthorne Cove Marina! We are so happy that you enjoyed our crew here. See you soon!
by Colm P. - Verified user on Jun 07, 2022
Great, very friendly and helpful staff.
by Deb J. - Verified user on Oct 03, 2021
by Henry L. - Verified user on Oct 01, 2021
Five star indeed -- our first visit to Salem by water but there are numerous places to visit ashore in easy walking distance.
Dockmaster Lindsay was most helpful in guiding us to the marina and providing other details for us.
We'll be back !
by David W. - Verified user on Sep 30, 2021
We are enjoying SH Hawthorne Cove so much we are extending our stay for two weeks! Super helpful and responsive staff (thanks Lindsey and Lex!) easy booking, great facilities, and very accommodating overall. Great location for visiting yachts who want to experience Salem-easy walking distance to attractions and the fast ferry to Boston is right next door. Great place for permanent home or visiting yachts!
by Anonymous - Verified user on Sep 21, 2021
This was our first visit to Salem Harbor. We were very happy with the quick response of Safe Harbor to guide us to our mooring and also for the quick launch service pick up. When in area we will surely come back
by John o. - Verified user on Sep 16, 2021
Hawthorne Cove has a lot going for it. The staff are helpful and friendly, there are plenty of lounging chairs overlooking the water, and last but not least, location, location, location….a stone’s throw from the charms of downtown historical Salem.
by Randal B. - Verified user on Sep 12, 2021
Friendly helpful staff
Wonderful location for walks, shopping, restaurants.
They clean the dock every morning ... early....to remove the bird droppings.
The electric pedestals work!
The water pressure was great!
by Thomas J. - Verified user on Sep 08, 2021
dock staff was great. Made it easy. Good facility, basic services, but secure end high quality docks.
by Gail D. - Verified user on Sep 06, 2021
We had an awesome experience! Beautiful marina and an amazing staff! Thank you so much for giving us a whole new outlook of Salem Harbor. We will definitely return again !
by Kenn P. - Verified user on Sep 06, 2021
Great mooring field, excellent marina accomodations
by Ed A. on Sep 05, 2021
Safe harbor is expensive but you get the royal treatment. Instant response on the radio, a boat came to meet us and guided us to our mooring, super fast shuttle to the marina open until 10pm I mean you really can’t ask for much more. Very convenient location as well
by Diane M. - Verified user on Sep 04, 2021
We did not have a good stay here. Moorings are not set up to handle a boat our length - which is 46’ . We swung back on a mooring with a smaller boat and that ball was less than 5’ from our boat. We called - now it is dark and late and a nice man came out. He helped us move to new mooring. As he led us to the new location he lead us right into an unused mooring with three lines floating in The water, unmarked and going every which way. A miracle we missed getting them caught up. We settled in the new mooring and low and behold that unused mooring was 3-5 ‘ off our stern with loose pendants floating that were very hard to see. Suffice it to say a refund would be appreciated. We missed our 5:30am leave window as we were exhausted and had a limited night of sleep.
by Joseph A. - Verified user on Aug 28, 2021
by George M. - Verified user on Aug 27, 2021
Great location close to town. Extremely fiendly staff. Very clean facilities. This has new improvements and upgrades evey time we come. Overall nice place.
Thank you for the review, and we do hope to see you back at Hawthorne Cove!
by Sean T. - Verified user on Aug 13, 2021
Nice docks. Good service. Pretty short walk to town (@ 15 min)
by James E. - Verified user on Aug 09, 2021
The people were very friendly.. accommodating and professional..i would highly recommend this marina for their next trip
by Alex H. on Aug 08, 2021
Had a great stay
Staff very helpful
Fun walking around Salem.
by Rod H. - Verified user on Aug 06, 2021
Nice marina. Floating docks. Good location. Friendly staff. But no fuel. And no pump out anywhere in the Harbor! The pump out boat Only runs twice per week, and it was not running at all during my visit, because they had no operators! This was the second Harbor in a row with no pump out, after who is the harbor.
by Karen O. - Verified user on Aug 05, 2021
Wonderful! Very professional staff and great facilities.
by Stephanie A. - Verified user on Aug 03, 2021
Very clean marina and great staff! Easy access to our slip spot. Cute town with local amenities.
by tim m. - Verified user on Jul 30, 2021
Very pleasant. Accommodating staff.
by Scott L. - Verified user on Jul 22, 2021
Love SafeHarbor marinas for the consistency: BIG solid floating concrete docks, good WiFi, gated marinas, great location. This one exceeded my expectations when I asked about filling a 30lb propane tank. Previous 5 marinas all said no can do, yet here Lindsey (I think that was her name) took the empty the moment we arrived, had it filled and delivered back to the boat AWESOME! I don't understand why more marinas can think out of the box/provide excellent service vs just saying no-can-do. Short walk to downtown Salem was totally enjoyable/interesting. Steve's quality market and liquor store a little bit further but had everything we needed to restock. Avoid the hustle and bustle of the big towns and come check out a small town like Salem, it's more enjoyable with less hassle. We'll be back!
by David L. - Verified user on Jul 19, 2021
Pulled up outside the Marina and a work boat was sent out to guide me into my slip. Was greeted by 2 dockhands who tied me up and I was given a welcome bag. Great spot minutes from downtown.
by Brian H. - Verified user on Jul 14, 2021
Hawthorne Cove was much easier to access than in the past - plenty of depth close to the transient dock. The docking procedure was facilitated by an e-mail from the marina and being guided in by a boat . Facilities are good and there is easy access to downtown Salem.
by Robert T. - Verified user on Jul 13, 2021
Under new ownership (SafeHarbor instead of Brewers). Much better organization, staffing and dock help. Brand new outer docks for transients. Clean, well maintained showers/restrooms, older but serviceable. Women's shower has private changing area.
Marina is next to the famous 'House of the Seven Gables' in a historic area of Salem. Walking distance to attractions and many restaurants. Great place to stay. Will be back
by Gary M. - Verified user on Jul 10, 2021
Well organized marina. Tied to the dock to ride out tropical storm Elsa for 2 nights.
Keep very close to the concrete dock to starboard on final approach. If you get too close to the mooring field, you may end up in the mud. Only complaint was we were put on the outer guest dock with full exposure to the weather, but fortunately wind was mostly from the west, and it wasn't as bad as anticipated.
by Bill b. - Verified user on Jul 07, 2021
Fairly pretty spot, and Salem is interesting for its sizeable historic area with lots of 200+ yr old buildings. Edges of Salem are ugly, though.
Marina staff is very nice, though the Marina itself is nothing special, and no water out on the Tee to top up tanks
by Sabine V. - Verified user on Jun 25, 2021
Another great experience at Hawthorne Cove. The work boat guided us in and we had plenty of help catching lines. The end of the dock is a new floating concrete addition to the pier. Very nice. Restrooms, laundry, recycling, proximity to town were all wonderful!
by Shane M. - Verified user on Jun 23, 2021
Visited last weekend for a couple of nights and had an amazing time! The dockhands greeted us upon arrival and helped get us tied up and settled in. Salem this year was hopping compared to last year due to everything opening up and at full capacity.
This year the marina security was better than ever, and we felt very safe and secure on the new transient dock. Also, the view of the harbor was spectacular from our slip and we enjoyed watching the ferry come and go.
If you are interested in visiting Salem I strongly recommend that you stay at Safe Harbor Hawthorne Cove.
by Darryl - Verified user on Jun 20, 2021
Great staff from the time we arrive to the time we left
by Richard M. - Verified user on Oct 12, 2020
It was a great day for our family
by Stephen C. - Verified user on Oct 08, 2020
We stayed on a mooring Friendly, professional staff. Quick launch service. Clean, well-maintained facilities, excellent laundry. Right in town. Great place to stay!
by Cheryl H. - Verified user on Sep 18, 2020
The marina staff was very helpful upon our approach - they came out in the skiff to show us the mooring ball location. The info received ahead of time in an email was also very helpful (map, instructions, etc... - it is a a large mooring field). The launch service was great. The launch operator was very helpful as we did not get any info from the other marina staff on how to get back on the property (card key gate), etc.... This is a very expensive mooring field - more than double any other mooring field we have ever been in - not sure we got our money's worth. The town of Salem was very interesting to walk around and visit.
by amanda d. - Verified user on Sep 09, 2020
Loved it, the launch drivers were generous and laid back. The staff at the marina are super friendly but not fussy. Such a great location, walking right into an old Salem neighborhood from the marina.
by glenn d. - Verified user on Sep 08, 2020
Attentive staff that answers the VHF immediately. Clean, well-run marina less than .2M from all the Salem stuff. Sturdy docks in a relatively quiet area. Why would you pay for P-wharf when this is 1,000 feet away?
by Ward C. on Sep 07, 2020
We spent two nights in June on the "cement dock" and really enjoyed the convenience to downtown. There is a great French pastry shop around the corner and dozens of wonderful restaurants and museums in a short waling distance. The marina had coffee and donuts in the morning and an active community of boaters. The showers, bathrooms, and laundry facilities were clean and reasonably maintained. Overall, a great place to stay for a visit to Salem.
by David C. - Verified user on Sep 06, 2020
We were made to feel welcome from the moment we called on the radio
This was my first visit to Salem after sailing Massachusetts Bay my whole life
They let us change our reservation so that we could be on The dock for the first night then out to a mooring for the second.
The crew here at safe Harbor were friendly and professional and the facilities are immaculately clean and even have a TV that you can watch what you do your laundry
It is a much shorter walk into town than I thought and I am looking forward to my return visit
Thank you to safe Harbour Salem
by Joyce B. - Verified user on Aug 23, 2020
had a great time people were great
by Martin D. - Verified user on Aug 16, 2020
The dockmaster was very helpful. I was sailing singlehanded so a work boat from the marina met me and a young man came aboard prior to entering the marina to help with my lines. I got a nice place to tie up on the outer dock and spent a quiet restful night. The docks are well maintained and the facilities are good. I had a good shower and walked into town. The marina is very well located to walk to everything in Salem.
by KENNETH P. - Verified user on Aug 13, 2020
Our stay, all tho only one night, was very good. The Dock Master and dock crew
were courteous and very helpful. We are looking forward to a two night stay next month with MYC !
by Gerrilyn E. - Verified user on Aug 10, 2020
This Marina was great. The staff were very friendly and helpful.
by Henry C. - Verified user on Aug 01, 2020
Easy contact and immediate response with helping us find our mooring! We love it there!
by Daryl S. - Verified user on Jul 26, 2020
Hawthorne Cove is a regular stop for us. We can always count on mooring availability and great service from the launch drivers and office staff.
by Benjamin C. - Verified user on Jul 06, 2020
Easy access to the city, good launch service, not too crowded.
by John A. on Oct 03, 2019
What a disappointment this season has been. This is my first and last season at this marina. The place is a dump plain and simple. I have owned a boat in this area for the last 15 years and this is the worst marina and the most expensive too. They offer dock for my boat, that's all. Parking is a nightmare, no security, no cameras, no gates. I just recently learned of a homeless couple living on someones boat and also learned that several members have had thier fishing tuna equipment stolen. The list of complaints goes on and on. Just toured a few other local marinas for next season, cant wait to save money and be part of a respectable club. Oh and the office staff and managment are the rudest people ever.
by Barney I. - Verified user on Sep 30, 2019
Our stay at Hawthorne Cove was great! The service was excellent.
by barry h. on Sep 25, 2019
Nice folks, great location, outside facedock roles with NE wind,
Under construction parking lot crowded
Will be back
by Frederic C. - Verified user on Sep 25, 2019
Great people, good location and services
by linda S. - Verified user on Sep 06, 2019
Thanks to all office staff and dock hands. Special thanks to Dick. See you next year... same time same place!
Sasha, Chris and Mocha
by Anonymous - Verified user on Sep 02, 2019
Stayed on mooring for 2 nights. Great launch service. Went the extra mile to find us a part needed before our departure. We love coming to Hawthorne Cove and plan to return again.
Thank you very much for the great review! We are glad that you had a nice stay at Hawthorne Cove Marina, and we hope to see you again for a future visit!
by Kenneth S. - Verified user on Sep 02, 2019
by Chuck F. - Verified user on Aug 14, 2019
The folks were quite accommodating and responsive. We were on the new beautiful face dock -- great spot! The only issue was that the electric pedestal nearest us did not have a 30-amp outlet -- both were 240v outlets so we had to move along the dock closer to one that did have the 30-amp connection. We really like the convenience of Hawthorne Cove to downtown Salem while being away from the noise and bustle of Pickering Wharf. Very quiet at night -- the "Eagle" Coast Guard ship was docked next door for the weekend -- Nice tour!
by Sean L. - Verified user on Aug 12, 2019
This is my favorite marina to visit. Dockmaster Dick and the guys are very hospitable and helpful and we enjoy the live music on Saturdays and the coffee and donuts on Sunday mornings!
by Jeanne L. - Verified user on Aug 12, 2019
Had a great time. Dock men were very helpful.
by James H. - Verified user on Aug 09, 2019
Marina is very convenient to historic downtown Salem. Many restaurants and museums within easy walking distance. Docks are modern with good shore power and WiFi. Staff was very friendly and helpful. Only negative was the construction going on in the parking lot. That is why I didn’t give it five stars. But on a even more positive note they are clearly investing a lot of money to improve the marina even more.
by Charles C. - Verified user on Aug 03, 2019
Great location. Full services. Nice people.
by Kristen B. - Verified user on Jul 28, 2019
Great!! Last minute reservation and very accommodating to Us! We had a great night
by Arthur A. - Verified user on Jul 27, 2019
Harbormaster was very helpful getting 6 boats in and docked or moored at the same time. Bathrooms were very clean although a long walk from the dock where we were tied. Location is ideal right in historic district. We were a group of 14 for dinner and the launch made a special trip for us to drop us a the waterfront restaurant.
by Warner H. - Verified user on Jul 27, 2019
Very helpful staff and a great location.
by Tad F. - Verified user on Jul 22, 2019
Hawthorne Cove was great. Dock hands were helpful; facilities were nice and the internet actually worked! Close to town. Will return.
by Darryn C. - Verified user on Jul 15, 2019
Dick and the crew were awesome. We had 14 boats visiting and could not have asked for a more flexible crew!!
by Robert S. - Verified user on Jul 13, 2019
Nice marina. A great nights sleep. Excellent staff...especially the dock master.
by Benjamin M. - Verified user on Jul 11, 2019
My wife and I spent two nights at Hawthorne Cove and enjoyed our stay. Docking on their outside face dock was easy, electric and water hook up was nearby and water was calm due to the no wake zone. Staff were very helpful and informative.
We walked to the MBTA commuter train one day to visit Newburyport, MA. Be forewarned the walk from the train to Newburyport harbor/town is about 1 1/2 miles.....wear comfortable walking shoes/sneakers.
There is an excellent and well known pasta shop right outside the marina gate.
Restrooms were always clean and during our stay available (no wait line).
We plan a return trip later this season, perhaps in August for the antique boat show.
by Maureen L. - Verified user on Jul 08, 2019
Impressed with the progress on docks at the marina this year. New breakwater docks are in. Looking forward to the future scheduled improvements for this marina. Hope to visit again before the season ends.
by Deborah W. - Verified user on Jul 07, 2019
Very disappointed that the mooring lines did not have any floats or pennants attached. The way the lines were tied together it was very difficult to pick them up with a boat hook. At the rate of $63 a night I would expect better. On a positive note the young man who picked us up in the launch was very polite. I wish I could remember his name.
by Arthur R. - Verified user on Jul 05, 2019
Amazing fireworks on the 4th. You can see every town's but Salem's was the best. Super staff, launch real prompt, excellent showers. Had 2 great nights. Will be back.
by John L. on Jul 01, 2019
Well-maintained mooring, professional and courteous staff.
by Larry J. - Verified user on Oct 31, 2018
Second of three stays at Hawthorne Cove. 1st at the dock, 2nd on a mooring. Will continue to use a mooring as launch service was great. Easy access to mooring on arrival and departure. Third trip was canceled due to excessive winds. Cancelation and payment return was easy and uneventful using Dockwa. We will return for future getaways.
Thank you very much for choosing to stay with us at Hawthorne Cove Marina! We are very happy that you enjoyed your stays, and we look forward to seeing you again in the future. Take care!
by Michael C. - Verified user on Oct 22, 2018
The Great Service and the marina was top noch.
by Anonymous on Oct 09, 2018
These people are great.
Minutes from everything
by Thomas C. - Verified user on Oct 07, 2018
Welcomed by the deckhand once contacted over the radio he guided us in and helped us dock and took the time to explain all amenities and was very pleasant. Can’t wait to go back
We can't wait to have you back! Thanks for choosing Hawthorne Cove Marina. See you next time!
by Mike M. - Verified user on Oct 01, 2018
We traveled with 7 boats and they were able to place us all on the same dock which made our stay much more enjoyable! The dock hands were fantastic and accommodating. The docks were clean and sturdy with water and power close by each boat. thank you! we will come here instead of Pickering!!!
It was a pleasure having all of you here at Hawthorne Cove, and we were happy to accommodate your group. We are happy to hear that you liked the facilities and our team and that you had an enjoyable stay! We look forward to seeing you all again next season! Thanks for the review and for choosing Hawthorne Cove Marina.
by Christine G. - Verified user on Sep 30, 2018
Great place. Will go again.
by John R. - Verified user on Sep 11, 2018
If you can access very limited transient docking at Pickering Wharf, that is a fun part of town and well protected. Otherwise you are relegated to the outer harbor mooring field, administered by Hawthorne Cove Marina. This field is wide open to the NE, so with any NE wind it's rock and roll. Limited WiFi coverage. Limited transient dinghy access. Upon leaving marina, neighborhood is fairly grim and without resources.
by Rich M. - Verified user on Aug 18, 2018
Perfect. Staff was very friendly and work boat came to meet us and guide to mooring
by Bill K. - Verified user on Aug 13, 2018
Good, reliable launch service from mooring field. Helpful staff. Nice lounge with big screen TV. Showers (one each, men's and women's) adequate but poor ventilation and no A/C leaves bathhouse stuffy on a hot day.
Thank you for your review and for choosing Hawthorne Cove Marina. Customer feedback is very important to us, and we appreciate your comments about the bathrooms. We also love hearing that you found our staff helpful! We are continuing to complete several upgrades around our property, and we hope that you will give us another try in the future. We'd love the chance to provide you with a better experience!
by Michael G. - Verified user on Aug 12, 2018
We were led to our mooring by the work-boat crew. Launch service was excellent. The bathrooms / showers were super clean. If and when I return to Salem I will surely try to stay at Hawthorne Cove.
Thank you for your great review! Our goal is to provide our guests and Members with an enjoyable, convenient experience each time they visit Hawthorne Cove Marina, and we are happy to hear that you enjoyed our services and facilities. See you next time!
by Richard D. - Verified user on Aug 06, 2018
Very close to everything we had a great time and will come back
by Christopher R. on Jul 30, 2018
The staff were most polite and courteous, though not entirely well trained. They helped us to tie up but offered no direction or even a question about electrical hook-up. We found the marina in need of refreshing or an upgrade of docks. The transient boaters are placed longitudinally (facing the land) on the western dock and, accordingly, they are subject to the regular swell and wave action from the large and active harbor. Hence, for much of the night the transient boater is somewhat rolling alongside the dock.
Thank you for your review and feedback. We are aware our docks can be a bit rolly, and we will be upgrading our facility this winter to have a new wave attenuating outer dock. This will improve the docks overall and reduce the effects of the swell and wave action. Some of our staff is new this year, and we have been working to train everyone in a more uniform matter. Our apologies that your experience at Hawthorne Cove was not the exceptional visit that we strive to provide. We sincerely hope that you will visit us again next season, and we will work hard to show you a five-star stay!
by Suzanne - Verified user on Jul 19, 2018
Hawthorn Cove Marina is beautiful ! Safe, friendly , amenities are great and location is perfect ! Walkable to so much in downtown Salem , MA , showers , laundry , everything fresh , clean and beautiful !
We appreciate your great review and feedback! Our location is so convenient, and we always love hearing that our guests got to enjoy our facilities as well as Salem. Please come back and see us again soon!
by Amy T. - Verified user on Jul 16, 2018
Friendly and helpful staff, clean bathrooms and shower, easy walk to Salem sites. Mooring field is in the inner harbor near day marker 2, large dinghy dock area.
Thank you for the awesome review and for choosing Hawthorne Cove. So great to hear that you found our team helpful and enjoyed the facilities. We do hope that you come back and see us again soon!
by Cecilia D. - Verified user on Jul 15, 2018
Friendly service - very accommodating
Thank you for the five stars! We have a great team at Hawthorne Cove, and we are very happy to hear that you agree. See you next time!
by Anonymous on Jul 09, 2018
Folks at Hawthorne Cove Marine were very accommodating and friendly. Bathrooms and showers were very clean. Great place to stop and an easy walk to Downtown Salem.
Hi there! Thank you for the great review! It makes us happy to hear that you enjoyed your stay at Hawthorne Cove and that you found the team friendly and accommodating. We hope to see you again soon!
by Nina M C. - Verified user on Jul 02, 2018
last minute decision to go to salem. Perfect mooring. lots of room. Friendly staff - lots of interesting things to do both on land and water. Would recommend. Friendly marina folks. Just pick your day according to weather/wind. Salem is open to the north and a big north wind could make this a little messy.
Sometimes last-minute decisions can be the most fun :) We are very happy to hear that you decided to come to Hawthorne Cove Marina and that you enjoyed your experience. Thank you for taking the time to leave us this review and for providing tips for other visitors. We hope that you come back and stay with us again soon!!
by William e. - Verified user on Jun 12, 2018
Great marina..friendly staff....convenient location
Thank you for the awesome review. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon!
by Linda R. on May 30, 2018
Friendly, helpful staff. Stayed on a guest mooring which appeared to be rigged very nicely. Launch service was quick and it's included in the rate.
Thanks for the great review Captain Bob! We appreciate you choosing Hawthorne Cove Marina. Come see us again soon!
by Colin F. on Oct 04, 2017
This is my third or fourth time overnighting at this marina, and it's always a pleasure. The staff are friendly and knowledgeable, the facilities are pleasant and clean, and the location (right in the historic district of zany Salem, and steps from the Salem ferry if you want to hit downtown Boston) is really hard to beat.
by Larry D. - Verified user on Aug 23, 2017
When leaving the dock the next morning at 6:10 am, we were on the middle face dock, we went aground about 30 feet off the dock. Extremely disappointed no one advised us of this when we arrived the previous day. I had to inch us off slowly to deep water, it was a hard grounding not mud or sand. I will be checking my props and gutless bearings when I do a haul out inspection. My recommendation, do not use this marina!
by Anonymous - Verified user on Aug 21, 2017
Nice marina, friendly staff, beautiful bathroom and laundry facility is a plus! Location close to downtown and easily accessible. We will return.
by Jan B. - Verified user on Aug 12, 2017
Everything just as planned. Couldn't ask for more.
by Mark S. on Aug 08, 2017
We loved the marina. Great staff, really clean bathrooms, very nice laundry area, & a cozy seating area inside with a game of checkers. They have a big tent outside with tables and chairs, coffee, doughnuts, muffins in the a.m. It was quiet and walking distance to some sites. If places were far to walk we used Uber to get around. We had great fun and will be back for sure.
by Philip P. - Verified user on Aug 08, 2017
Great town to walk around, fast launch service. Grace was awesome!
by Anonymous on Aug 04, 2017
Clean, friendly and polite. Had a great overnight there.
by Vasilios E. - Verified user on Jul 24, 2017
Great staff, great launch service, great location. Lots of activities within an easy walking distance.
by EDWARD O. - Verified user on Jul 22, 2017
Everything about stay was good, except launch was in terrible shape. Handle to assist getting on and off launch was loose and a hazard.
by Kathy A. - Verified user on Jul 17, 2017
Great place to stay on the transient dock. Easy walk to Pickering Wharf and other local restaurants and shops. Staff is very friendly and accommodating. We had a great time.
by Nicholas M. - Verified user on Jul 10, 2017
Nice little marina with good facilities and friendly, helpful staff. Just far away enough from the main town to be quiet and peaceful at night, but only a short walk to all the action. Make sure you look carefully at the depth chart when approaching especially at low tide (very shallow on port side approach outside channel).
by Anonymous on Jul 08, 2017
Cannot say enough about how friendly and helpful the staff were. We were out on a mooring, and the launch was quick and friendly, even with our circus and lots of back and forth with our teenagers.
by Keith M. on Jan 13, 2010
Great Marina. Great community. Great location. Great staff.