by David B. - Verified user on Mar 17, 2023
Docking was easy and Sean was there to assist - much appreciated. The complimentary pump out is a great service - and they came right away. I think that the restrooms should be supplied with a soap dispenser and towels or air dryer. Minimally, a hand sanitizer should be available.
by john t. on Mar 10, 2023
Staff are professional, competent and diligent. The marina is in as new condition. After the renovation of some of their on site restaurant offerings I am looking forward to returning.
by Joe R. - Verified user on Mar 01, 2023
We arrived in Spring of 2022. The marina had just been rebuilt, and the WiFi was just getting started. Over the past 10 months, we have watched the staff grow the marina into a fantastic experience! The docks are amazing, with almost 12' of clearance on the pilings during King Tides. Electric is brand new and clean, water quality is very good. A few months ago they finished and installed the restroom/shower facility barge as well, which really helps. They also added a pump out boat for convenience. The restaurants on site are excellent, with choices for breakfast, lunch, dinner, and an out music bar/restaurant as well.
They do get occasional wakes from he Hage Point ferry boat, but nothing substantial enough to cause concern. During high winds down the fairway against the current I saw nothing substantial in terms of wave action like you see in some marinas with a long fetch in one direction. They are adding more fuel pumps on the new transient dock. Fuel prices have been good as well.
They have a lift which can handle 50 ton boats and I believe the max beam is 19 feet? They have exceptional gel coat workers there which did some work for us.
They have dolphin tours, wave runners and Watersports there as well should you wish. There is a trolley stop nearby to go around the island, but the marina also has free bikes. It's about 15 minutes to the beach by bike. Overall, we love this marina, and have booked our future reservations here already, as this will become a very popular marina in the future.
by Andrew on Feb 05, 2023
Had an amazing experience at Palmetto Bay. Spent 2 months there abs loved every second of it. The staff was amazing would highly recommend you stay there.
by Zubeda R. on Feb 03, 2023
We enjoyed Palmetto Bay marina, great dock master, excellent staff ,will highly recommend and God willing will go back again for sure
by Scott H. on Feb 03, 2023
Docked here for two months this winter- liked the Marina so much we are staying there again next year. The docks are brand new, great laundry facilities, showers, etc. The Marina is great dog walking, bike riding, and great walking paths including cool hiking paths in the woods. It’s close to good restaurants and good food shopping.
What makes the Marina special is the staff. Kai, Tony and Patrick are true professionals and surround themselves with good talent. The entire crew is professional and fun to be around. We highly recommend this Marina.
by Anonymous on Nov 25, 2022
We docked our 42' catamaran at Palmetto Bay for a week in November. The facilities were very nice, complimentary laundry, restaurants onsite, and the dockmaster, Paul, was super! We would not hesitate to visit again.
SV Seas the Moment
by Judy M. on Nov 25, 2022
Dockhands are great at getting you tied up. Easy walk/bike ride to Publix,1.5miles to provision. Great restaurants onsite. Our second stay and we’ll be back
by Paulette F. on Nov 03, 2022
All dock hands were great.Easy pull up at docks fueled, washed clothes ate at the Carolina Crab was excellent. Thank you for a great first time stay will be back on the way north
Double Trouble This Is Us
by Dean C. - Verified user on Oct 30, 2022
Dock hands always ready to help and courteous
Easy pull up for fuel and pump out. On site multiple restaurants are great .
by Gregory B. - Verified user on Sep 24, 2022
This marina has very clean facilities, friendly staff and floating docks. We chose this marina because it was less than 5 miles from the timeshare we were staying at. Definitely recommend
by John c. - Verified user on Sep 12, 2022
Easy to get in and out of marina. Will use again when we come back.
by Micheal M. on Sep 08, 2022
Great place great service definitely coming back!
by William E. on Aug 25, 2022
Great Place. New docks , restrooms and showers new, great location. Staff were very helpful docking. We were on a face dock. A little bumpy but not bad because it’s a no wake zone. Restaurants and gift shop. Will definitely stop here again.
by Steve M. - Verified user on Aug 16, 2022
Great Marina with clean bathrooms/showers, free laundry, helpful friendly staff and great WiFi all the way out to the boat.
by Bryan R. - Verified user on Jul 10, 2022
Awesome marina in excellent location! Clean bathrooms right on dock nice to wash up after a day on the water. Boat ramp right next door makes super easy! Will be back soon. Having your own boat on vacation is a game changer!!
by Jon M. - Verified user on Jul 09, 2022
Great staff, nice new marina, lots to see and do.
by Ken C. on Jul 03, 2022
Good marina, great staff, new docks well done, many cleats, wide and easy to walk. Still making more improvements.
by David L. - Verified user on Jul 01, 2022
Staff was very friendly. Beautiful sunset’s from this marina.
by Jeff F. - Verified user on Jun 30, 2022
It was great,
The people and dock master where awesome.
Will definitely stay again.
by Gary A. - Verified user on Jun 30, 2022
Dock hands are great, internet is terrible but they just added a new bath house and washer dryer set up.
by Steven B. - Verified user on Jun 26, 2022
Excellent new docking with all amenities. Very secure. Easy check in and friendly staff to assist. Fuel and all electrical, water and pump out available. Would highly recommend
by Timothy N. - Verified user on Jun 21, 2022
No Showers No bathrooms not a lace to stay Staff not helpful
by Mark H. - Verified user on May 31, 2022
New docks. All the rentals at different dock than transients.
by John M. - Verified user on May 24, 2022
Brand new marina and the staff was helpful, several nice restaurants on premise
by Russell C. - Verified user on Apr 25, 2022
Great location, lots of fun. Highly recommend - the new addition is great!
by Todd H. on Apr 22, 2022
Initially I was not going to leave a review because sometimes folks just get it wrong. So here is some constructive criticism: just answer your phone and radio. We called four times, hailed on 16 six times, yelled to a guy washing his boat and were informed that they work on 10. Four hails on 10 that were not answered either. We yell to some folks on the dock and they helped us with our lines and were very nice. I found out they had the same communication problem as us, which is unfortunate. When the Harbormaster came over I told him the same as what I just typed above. His response, "well, my radio is always on". Maybe it's a volume problem...
we are sorry you ran into that issue. Thats not the norm for us and we usually manage to surprise people with how accessible we are. We typically answer the phone well into the night and its not at all uncommon for us to be there to help with lines well after dark. Our staff typically carry a cell phone and a portable radio in addition to a base station in the harbor office.
All that said, we apologize we didnt meet your expectations and if you give another chance in the future perhaps we can make it up to you.
by Tom W. - Verified user on Apr 19, 2022
Nice place! Good people- restaurants etc. still rebuilding from storms so facilities are still torn up. I will come back here
by Greg P. - Verified user on Apr 18, 2022
Beautiful new docks. The bathroom and showers are planned for a floating dock - IT IS NOT HERE. Showering on the boat - no problem. Except the pump out was not working. The travel lift/ramp area is under construction and could take years.
I understand your frustration with the above not being completed. Unfortunately, the construction has taken much longer than expected due to delays in material and labor. The travel lift will be completed by April 28th and the transient showers, bathrooms, and laundry will be completed by the end of May. Once again, I am sorry for the delay and hope you will give us another chance in the future.
by Ted H. - Verified user on Apr 17, 2022
Great people. Helped me with an engine problem. Nice floating docks. Good restaurants.
They ate still under construction so not baths, showers or laundry yet.
by Suzanne R. - Verified user on Apr 17, 2022
Great staff, lots of help with docking. Nice new docks. Restaurant was fantastic, good happy hour.
by Brian S. - Verified user on Apr 16, 2022
Great docks and location on the island. Need to have trash cans on the docks. Most importantly, no wake markers need to placed outside the marina and enforced.
by Shannon M. - Verified user on Mar 10, 2022
Awesome Experience!! Patrick and the whole crew were very helpful and accommodating! Will Definitely be back!!
by Mick M. - Verified user on Feb 14, 2022
It was a great stop for 2 days. We met up with friends who shuttled us around the town. The docks are great and dockhands very helpful and knowledgeable. There are new slips being built on the north/west side which should double the marina. The only downside is that the bathrooms are shared with the restaurants. I was told that when the new slips are finished they will have a bath house barge. Otherwise, this was a great stay for a great price.
by Jean B. - Verified user on Dec 10, 2021
Nice marina with lots of renovation and rebuilding happening. Will be awesome when finished.
by Delmer C. - Verified user on Nov 11, 2021
Friendly and knowledgeable staff.
by S. D. - Verified user on Oct 19, 2021
The marina was very clean and the staff were helpful. The food at the blue marlin was great and the bartender Josh was excellent! The downside is there is no shower or boater reserved restrooms. The worst part was the electrical. You cannot run two 30 amps on the same pole and the GFIs were only 30 amps and extremely sensitive. That is they continually flipped. If this were fixed I would have given it 5 stars.
Hi Craig we’re sorry you felt that way. On the bright side we have a beautiful new barge coming with brand new showers, restrooms and laundry facilities! It’s enroute so should be here any time now.
As far as the electric is concerned there’s no problem at the pole running two 30amp outlets, all of our pedestals are brand new and have the proper ground fault protection. We typically have an electrician available to track down any issue you might be having so you can have the problem rectified for all the newer / updated marinas you choose to stay at. Let us know next time you’re in town and we’ll help you get it fixed.
by Kris B. - Verified user on Aug 22, 2021
Great experience. Super nice staff. Our boat isn’t much to write home about but they treated us like it was!
by Phillip G. - Verified user on Jul 16, 2021
Great Marina and location, friendly helpful staff.
by kerry k. on Jun 26, 2021
PBM very nice marina with great dock hands.
Patrick was a great help with local knowledge and stepped in to help with mechanical issues and his network of trades.
restaurants and live music a bonus
100% recommend a stay
by Jon A. - Verified user on Jun 05, 2021
Docks looked brand new and the staff was great. It’s a bit of a trek to groceries or laundry since Uber/Lyft and taxis are in short supply right now.
The current can get pretty strong so take that into account when you’re approaching the dock.
by Mauricio S. on Jun 04, 2021
Great Staff!! Great Bars and restaurants
by John B. - Verified user on Apr 25, 2021
Nice location and staff was excellent.
by John C. - Verified user on Apr 20, 2021
The management and staff are very helpful here. I brought our boat in for a week and needed to extend my stay and they accommodated me with not issues. Docks and services are new, due to rebuilding from a hurricane a few years ago. Additional docks to be built later 2021 with new amenities .
by George M. - Verified user on Apr 13, 2021
Worn - needs updating
Not in a great area - out of the way
Write up too positive
by John H. on Feb 18, 2021
Patrick and his team are absolutely wonderful. We had a mechanical issue during our stay and Patrick personally did everything possible to help us get it addressed in a timely manner. He always took a personal interest in anything that would help our visit be more pleasant.
by Susan C. - Verified user on Jan 16, 2021
The Palmetto Bay Marina staff was very helpful and we would love to come back again soon.
by john f. - Verified user on Dec 04, 2020
Very helpful, congenial staff. Nice modern floating docks. Clean restrooms. Bike paths to everywhere on Hilton Head Island. No showers.
by Thomas D. - Verified user on Dec 03, 2020
They are still rebuilding after being wiped out by Hurricane Matthew in 2018. No showers until 2021. Otherwise, 5 stars. Dockhands did an excellent job helping me tie up and took care of all my needs (diesel and a pump out). Multiple restaurants on the property. Publix supermarket is a little over a mile away, but not too far to walk. Looking forward to when they're back to fully operational status. Would definitely stay here again.
by Kelly H. - Verified user on Oct 26, 2020
We have been EXTREMELY happy with our stays at this marina! We have had a need to be very sporadic with our stays throughout the month and the staff has been more than accomodating especially as they are very busy. They have always made room for us and have been exceptionally friendly and helpful. The marina itself is very very nice. We LOVE this marina and will continue to stay here in the future as we are in Hilton Head all the time.
by Marilyn H. - Verified user on Jul 22, 2020
Great place and friendly people. Clean, well equipped location Launching ramp is right next door Making it super easy and fast to launch a boat and bring it to the marina. Great restaurants are located there as well. I would highly recommend this location. Deep water access as well.