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by Ron A. - Verified user on Apr 21, 2024
Always a great experience. And the Titans won!
Another great weekend on the dock in Nashville.
Love the security and the helpful staff.
Marina Response:
Thank you! Titan up, I appreciate you taking the time to leave us a review. Hope to see you again soon.
by John F. - Verified user on Mar 20, 2024
The staff was very responsive via Dockwa app and helped out with reservation changes. I couldn't be happier with their prompt friendly service.
The single, linear dock has needed repairs. The power pedestal worked fine for our 50A needs. The dock was clean and had sufficient trash cans. The location is absolutely in the heart of downtown Nashville; with that comes noise and the potential for crime. The existing gate to the dock is insufficient and has a combination lock and chain for lockage. Other than needed repairs on the dock, there's not much else that can be done to improve the docking facilities until the city of Nashville begins to take seriously its relationship to the river.
We had a good time the two nights we were docked. Boaters should know this is not a quiet safe marina, but rather an expensive limited dockage in the heart of the Nashville tourist zone.
by Michael W. - Verified user on Mar 18, 2024
The trip to downtown Lock One Marine Nashville Municipal Dock was easy and uneventful. Docking was simple with an attendant (Kevin)that was very helpful. We arrived around 1:00pm and departed around 6:00 PM.
by David A. - Verified user on Dec 16, 2023
No power, terrible access, high cost
Marina Response:
David, It looks like you docked on the West Bank Fixed Dock for some reason. Please read our profile page or give us a call to better understand the amenities and dock locations. The East Bank T-Dock has power and secure gate access with a gangway. Though you did not purchase power which is required to use the power. The West Bank is a voluntary overflow dock for easier access to broadway. You chose that dock and there is no power there as described and no secure gate. please reach out to us next time if you have questions on this so we can better set the expectations of what you might be looking for! Always here and happy to help!
by Darwin C. - Verified user on Nov 01, 2023
All was in order. Person assisting me was very helpful even I didn't have a reservation but he gave me time after my arrival to make reservation.
by Chris M. - Verified user on Oct 30, 2023
Would love to see the fencing at the entrance improved. It’s really a joke and easily scaled .
by Anthony H. on Oct 16, 2023
Stayed there 10/14/23 Dock Master was awesome and a big help. 50 Amp at the post was very marginal. My panel was only showing 102 volts. Also there is no water.
After Paying $127.00 for one night. It should be a 5 star facility.I will come back. But get it together City of Nashville.
by Mark E. - Verified user on Oct 16, 2023
Very clean and convenient.
by Donna W. - Verified user on Oct 15, 2023
We enjoyed our stay and hope to be back next year. The only issue we had were the smaller boats going to fast which created wakes. The area was very clean and I felt safe. Thank you and hope to be back next year.
by Christine M. - Verified user on Oct 15, 2023
Fabulous setting, easy walk over the bridge to all of the action.
by Matthew S. on Oct 04, 2023
Always had a good experience going downtown. The people running the dock are always on the ball and eager to accommodate. Makes you wonder if downtown Nashville is ever going to figure out they have a river and cater to that wonderful element.
Marina Response:
Thank you Matthew, Appreciate your feedback. Yeah we are working on making more visibility to Nashville about the Gem of the Cumberland. Starting to turn heads here and there but constant change! Hope to see you again this year.
by Dean E. - Verified user on Oct 04, 2023
Dock is clean, well lit and 50 amp worked well. Gate system takes some getting use to and facility has no water or restrooms. Great location near Broadway and Pedestrian Bridge.
by doug r. - Verified user on Sep 30, 2023
Stay was excellent but need too add water too dock.
by Jason M. - Verified user on Sep 18, 2023
Great people, great location.
by Tim F. - Verified user on Sep 11, 2023
The reservation process and subsequent conversation with the employee was great. But this is the 3rd time that my party has reserved to stay downtown and the lock would not allow us through. It just seems unfair that you can’t offer a refund when we don’t get to stay due to this. It is out of our control and seems to happen on the regular. Perhaps a new policy can be out in place.
Marina Response:
Hey Tim,
Thanks for the feedback, sir. Here is what we recommend for anyone coming from the lake.
1. Plan ahead and call the lock several days in advance, the day prior etc. You will need to go through at their schedule not necessarily yours, unfortunately.
2. Make your reservation on the day of once you are through the lock. A majority of the time on non-event weekends the docks have plenty of space for day-of reservations. You can call/text in the morning to check availability.
3. The lock is also out of our control so we cannot offer refunds due to the locks - we too would rather have the docks full and everyone be there! If you reach out we are usually flexible with people and allow a one-time reschedule if they notify us in advance to try and refill the spot on event weekends.
Thanks again and hope we can see you downtown soon.
Best.
LOMS
by Greg C. - Verified user on Sep 04, 2023
Everything was great especially the staff but I wish all of the electric power worked, and water was available
Marina Response:
Thanks for the feedback Greg, great having you down at Riverfront. Yes we’ve been asking the city for water for years now. No luck yet. In regards to power I know you said it tripped one time at night but then worked the following day with no issues. Feel free to reach out to us with more details if it did not continue to work so we can record it for that pedestal to see if it’s a consistent issue or just boat related. Thank you!
by Cory M. - Verified user on Aug 26, 2023
Clay is a great attendant!
Marina Response:
Thank you Cory!
by Matt G. - Verified user on Aug 21, 2023
Andrew was very helpful and informative. We left our boat docked overnight and everything was secure and untouched the next day. Friendly staff and a really fun spot to hang out.
by David t. - Verified user on Aug 20, 2023
Dock guy was super helpful! Thanks
by Shawn - Verified user on Aug 13, 2023
Everything was great except power didn’t work
Marina Response:
Hey Shawn, Thanks for the review sir. Sorry, that power didn't work. I think you spoke with Clay and mentioned your vessel not working with GFI's at any marina. We will keep an eye on this for repairs as needed.
by David E. - Verified user on Aug 11, 2023
There are no restrooms available here. Supposedly they are open during the day but we did not see that. Very convenient to downtown. Gate has a combination lock on it. Pontoon saloon operates from here as well and their crew were very courteous. Price was high for the lack of amenities compared to other marinas but location makes up for it.
Marina Response:
Hey David,
Thanks for the review! When Metro Parks and or our staff is onsite we ensure the restrooms are open. They are located in near the concession in the White Bridge Building near the docks underneath the bridge. Next time you are here please ask and we are happy to open them for you. Safe travels and thank you again!
by Fran B. - Verified user on Jul 26, 2023
Awesome parking in downtown Nashville
by Juliet S. - Verified user on Jul 24, 2023
Awesome experience. Easy docking and very safe
by Mike M. - Verified user on Jul 11, 2023
Great stay, no issues with getting in and off the dock or shorepower.
by Brian J. - Verified user on Jun 26, 2023
Want to say that Clay really made our trip by introducing us to the dock and taking care of our arrival and departure. Nice young man! One thing, would have liked some fresh water at the dock to fill up fresh water tank on boats, but other than that it was just perfect! Great location, we ill for sure be back!
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