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by Kim E. - Verified user on Sep 18, 2024
Lovely stay have always enjoyed staying here
Marina Response:
Thank you for your review, and thank you for choosing Crescent City Harbor, safe ventures!!
by Kevin D. - Verified user on Sep 09, 2024
Easy online check in. Helpful, courteous people.
Marina Response:
Thank you for your review. Safe ventures!!
by Richard W. - Verified user on Aug 22, 2024
Unfortunately, my stay in the harbor slips was not as enjoyable as usual. My boat was in the G dock slips, and none of the water was working on the entire G dock. Also, the same company that is responsible for the water is also responsible for the key fobs for the security gates, restrooms and showers and they also didn't work. The harbor either needs to get that company to get things fixed ASAP, or find a different company. Everyone that pays the money for staying in the slips deserves that, we're paying the harbor to have those amenities.
Marina Response:
Thank you for your review, I want to assure you that the Harbor is doing everything in our power to repair the issues that arouse during your stay. Unfortunately, the water situation on G dock is going to take longer than we anticipated, we sincerely appreciate your business and hope that we will be able to get this issue corrected in the future. please reach out to us for your next stay and we will get you in a slip with full utilities.
by Teresa M. - Verified user on Aug 03, 2024
The marina staff were outstanding and went out of their way to anticipate our needs. Great docks and guest facilities!
Marina Response:
Thank you for your review!! We hope to see you again, safe travels!!
by Mark M. - Verified user on Aug 01, 2024
Good security and facility
Marina Response:
Thank you for your review. We look forward to helping you in the future.
by Andrew E. - Verified user on Mar 14, 2024
As the bookkeeper for the fisherman, I can only speak for the office administration. They are the best!
Marina Response:
Thank you. We really appreciate your review and look forward to working with you in the future.
by Darryl D. - Verified user on Feb 16, 2024
Excellent after everything was set up.
Marina Response:
Thank you so much, please let us know if there is anything that would make this better for you.
by william h. - Verified user on Dec 11, 2023
Great front office, beautiful marina.
Marina Response:
Thank you William, for being a part of our marina!!!
by Robert W. - Verified user on Nov 19, 2023
Very good but they need to keep the end of H dock clean and hook up water
Marina Response:
Thank you, Robert, for informing us of concerns on our docks. The Crescent City Harbor prides itself in correcting issues that are brought to our attention and will address these issues immediately.
by Karl H. - Verified user on Oct 12, 2023
Great staff, clean and spacious marina.
Marina Response:
Thank you for the review, Karl, we appreciate for support.
by Peter B. - Verified user on Oct 04, 2023
Clean docks and facilities.
All good.
Marina Response:
Thank you so much for the review, Peter, we are thrilled that you enjoyed your stay.
by James C. - Verified user on Sep 30, 2023
Clean, well run facility. Good place to stop if transiting the coast.
Marina Response:
Thank you, James! We are glad to hear that your stay with us was a good one and thank you for the review.
by San P. - Verified user on Sep 18, 2023
Great service! The best Marina of our trip so far. Congrats for the facility, clean and working, and awsome friendly staff (, 5 stars for the staff alone, helpful kind; patient and sharp.)
Marina Response:
Thank you so much for the review, San, we appreciate your business. We would be glad to help you with any future mooring needs.
by Scott w. - Verified user on Sep 15, 2023
Super friendly staff, easy access. Clean bathrooms and laundry room. Close to sites and bus to redwoods.
Marina Response:
Hi Scott, thank you for the review, we appreciate your business and look forward to helping you in the future should you be in the area.
by Pam S. - Verified user on Sep 13, 2023
Harbor is in great shape. The docks are good, the staff is friendly. You are within walking distance of restaurants and downtown.
Marina Response:
Thank you, Pam! we appreciate the review and are glad that you have enjoyed your stay with us and look forward to helping you in the future.
by Carol W. - Verified user on Aug 30, 2023
Clean safe and friendly!
Marina Response:
Thank you very much Carol, we are glad you enjoyed your stay.
by Clayton S. - Verified user on Aug 25, 2023
The harbor is easy to get in, the staff are helpful and friendly. It's reasonably priced.
Marina Response:
Thank you for mooring at the Crescent City Harbor, we appreciate your business and look forward to helping you in the future.
by Robert W. - Verified user on Aug 23, 2023
No power. No showers. No bathroom access.
The power was out in town. It is unfathomable that a modern marina such as this does not have back up power. A long with the power outage ,the electric locks on the restrooms and shower houses didn't work. The only good aspect of my stay was the excellent security.
Marina Response:
Thank you for taking the time to share your experience with us. We deeply regret the inconvenience caused during your visit due to the unexpected power outage, a result of an unprecedented wildfire affecting the broader region.
We understand and appreciate the importance of shore power and access to amenities for all our guests. We'd like to clarify a few points:
- While our slip rental aims to provide the best amenities possible, it does not guarantee power or restroom access continuously, especially during external crises.
- Given our commitment to offering affordable rates to our boating community, we, like many businesses in our area, have to make decisions about resource allocation. This sometimes means we may not be prepared for every extreme event, including the provision of extensive backup power during a major outage.
We're heartened to hear your positive feedback on our security during your stay. We're continually working to enhance our facilities and services, and we value feedback such as yours to guide us in that journey. Thank you for your understanding.
( Note: the power has been restored)
by Ralph L. - Verified user on Aug 14, 2023
Enjoyed security when leaving boat at dock , everything worked and clean . Great friendly office staff and maint workers . Not sure I like new reservation system , always better to be able to talk to a person .
Marina Response:
Thank you for mooring at the Crescent City Harbor, we appreciate your business and look forward to helping you in the future.
by Trish H. - Verified user on Aug 09, 2023
Friendly fishermen and helpful staff.
Marina Response:
Thank you! we wish you safe waters on your adventure.
by JON K. - Verified user on Aug 04, 2023
Friendly people,great time,loved it. I'll be back.
Marina Response:
Thank you! We look forward to helping you with future moorage needs.
by Mark G. - Verified user on Jul 30, 2023
It was my first time. I will do it everytime time i come now!
Marina Response:
Thank you! We look forward to assisting with your moorage needs in the future.
by Lawrence M. - Verified user on Jul 29, 2023
Crescent City Harbor marina is relatively new with steel pilings with anti-bird tops and cement covered walkways, all of which makes for bird dropping-free walking and tie-up. The berths are wide and there are many dock cleats to tie-up any style of boat. The marina is gated at night and there is a 24-hour s3ecurity guard. You could not ask for a better marina.
Marina Response:
Thank you so much, we are glad you enjoyed your stay.
by Timothy L. - Verified user on Jul 26, 2023
The docks were clean and great for what I was needing. The only issue was I needed a gate access key early in the morning and never received one. The good thing was though, severity meet me at the gate and let me in to access my boat
Marina Response:
Hi Timothy, Thank you for your review. Our harbor patrol carries guest keys to the gates so if ever you are back in port, please reach out to them, or our harbor office for assistance. We will gladly help you, thank you again for staying at the Crescent City Harbor.
by Scott S. - Verified user on Jun 18, 2023
The marina staff and security were awesome.
There were some pretty shady boats on the docks. People would walk up to the side of the boat; a window would slide open and an exchange was made. Lots of dog doo on the docks. Aside from that Crescent City is a nice place to visit.
We would stop again.
Marina Response:
Hi Scott, I would like to get more details on your stay, if possible, please give us a call at 707-464-6174, We are taking more steps with the docks such as adding more gates to offer better safety and cleanliness measurement. Thank you again for staying at our harbor we hope to be able to accommodate you in the future as well. And we will do everything in our power to correct the problems that arouse during your stay.
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