by Scott T. - Verified user on Sep 12, 2023
Friendly and helpful staff. A short walk to downtown Gloucester. Calm waters for docking.
by Omer. K. - Verified user on Sep 12, 2023
The marina is OK but far from downtown.
by Jason B. on Aug 29, 2023
We set a reservation and were unable to get there. The staff was amazing and so helpful. We were disappointed we couldn’t make it but will make sure we return another time!
by Lynn C. - Verified user on Aug 20, 2023
Very helpful, skilled docking team met and helped secure us on arrival. Comfortable restaurant, good nearby ice cream store, quiet dock. Will return.
by Michael G. - Verified user on Aug 16, 2023
Always one of our favorite marinas to stay at. The facility and staff are amazing. A huge thanks to Karl and his staff!
by Jay I. - Verified user on Aug 14, 2023
Stayed one night with short notice and got a slip thanks to Carl. Very nice facility with excellent amenities. All the staff are super nice and helpful, we will be back again for sure.
by Anonymous - Verified user on Aug 13, 2023
Great place to visit and stay, Karl the dockmaster is always great to deal with and we were well accommodated for our 2 night stay. The resort environment was clean and well staffed, only a short walk to downtown and the restaurant was great for dining and watching the hustle and bustle of the very active marina. Fuel and pump out dock staff were also very friendly and helpful. Great stop that is well protected and easy to navigate. Can’t wait to visit again!
Thank you for the five star review! We appreciate all the feedback throughout the property and also Gloucester. It has been a challenging year and uncharted waters, so we are happy to hear you had a great experience. Please visit again soon!
by John V. - Verified user on Aug 13, 2023
As always, a stay with the Cape Ann Marina folks was top notch. Dockmaster Carl and his crew of deckhands keep things moving smoothly and efficiently, always with a smile and a willingness to lend a helping hand when needed. Five Stars all around!
by Ken B. - Verified user on Aug 10, 2023
Great place, very nice persons working at dock and management.
by Diane S. - Verified user on Aug 10, 2023
Always a positive experience! Great facilities! Great staff ! Fantastic view ! MM1 has a fantastic menu and professional staff! Already planning a return trip !
~ Born Free
by Peter J. - Verified user on Jul 28, 2023
Excellent dock staff
by Robert K. - Verified user on Jul 20, 2023
Great location, staff, and facilities.
by John F. - Verified user on Jul 13, 2023
Great service. Great food.
by Deborah R. - Verified user on Jul 12, 2023
Staff was very nice. Quiet and calm marina.
Walk to town takes about 30 minutes but most of it was along the water. Fun town with plenty of shopping and restaurants.
by Alexi B. - Verified user on Jul 10, 2023
We had a great stay at Cape Ann Marina! We were greeted when we arrived, they helped us with the lines, were very welcoming & gave us good info. The location is terrific, right on the Annisquam River, which leads to a great beach (Wingaersheek ), & a little further Crane's. Both are beautiful with soft sand.
Everyone we met at the marina was friendly. We enjoyed the Mile Marker restaurant & across the street was a the Causeway restaurant, which was great food & a ice cream shop there too. We plan to go back next year & if we have the time again this year!
by David W. - Verified user on Jun 11, 2023
Carl and his crew members were very welcoming. Nice docks and a restaurant onsite made it for a lovely stop
by Sean T. - Verified user on Sep 15, 2022
Dockmaster Karl is on top of it all. Great service as always.
by Rick F. - Verified user on Sep 06, 2022
We ended our boating season with a nice long weekend at Cape Ann Marina, the weather was great and the dock crew always accommodating.
It was challenging trying to navigate the ONGOING on-site construction, I hope they can finish up before next season as it's quite a mess.
One BBQ grill on N Dock being shared by all,, had us waiting till well after dark to eat. As the other new grill was without propane (and missing burners).
When we tried using this grill on Friday it had propane, but we were asked to move because there was a wedding going on (further validating they care little about transient boaters visiting).
Out of ice on Sunday, and only one shower does make it a bit challenging.
I wish they would upgrade some of the amenities to make for a better 'mariners experience' as it seems they care little about the boaters and more about the 'public facing' hotel & restaurant' side of the business. why they shut down the pool area for swimming and a Koi pond makes no sense at all.
I would like to give the marina more stars and a higher grade.. but for a second full season the marina really is a mess.
and to be completely honest,, the only reason we keep coming back is because of the welcome and accommodating nature of Karl the dock master and the hospitality of the boaters that reside at the marina 'especially 'B' dock'.
I cant say enough about Karl keeping everything running and everyone accommodated Sunday with little to no help. he was SOLO for most of the afternoon,, literally running from the gas dock to other dock areas around the marina landing boats all day.
I was very impressed with his calm nature and upbeat attitude but exhausted watching him.
please get him the much needed dock hands he deserves before we lose him to a more competent marina.
we'll be back as soon as we can.. but I cant really recommend Cape Ann Marina to other boaters in the current 'substandard' condition.
I hope they get their collective act together, as it's a great location.
.. and would think accommodating the mariners experience should be their main focus instead of an afterthought as it is now.
by Lisa G. - Verified user on Aug 29, 2022
Had a fabulous time! Dock master and Dock hands were very helpful and attentive. Permanent slip folks were so nice, we made new friends!
by Harold G. - Verified user on Aug 23, 2022
Had a wonderful stay. Carl is a great dock master. He responded to all my phone calls about concerns with the channel depths since we were arriving at low tide. An interesting drawbridge at the entrance to the Blynman Canal to say the least! Lots of boats in the marina with a fairly industrial feel. A nice place to stay in Gloucester.
by Kevin C. - Verified user on Aug 20, 2022
All was really great until I took a shower in the Marina shower facility. Disgusting!!! Black mold on shower curtain, shower stall filthy, sink jammed with white muck. Shelves dirty.
by Davita N. - Verified user on Jul 21, 2022
We were in a great spot. Very attentive dock master and crew.
by Catherine B. - Verified user on Jul 18, 2022
Very nice stay, staff was very helpful and friendly.
by George M. - Verified user on Jun 27, 2022
A pleasure as usual. Dock master and staff are top notch, as are the facilities.
Thank you very much! We look forward to hosting you again in the future!
by Julee C. - Verified user on Oct 18, 2021
enjoyed our stay, the staff was friendly and helpful
by Brian W. - Verified user on Sep 13, 2021
As always the hospitality here is outstanding! Carl, you always treat us like family….thanks again for accommodating all our needs!
A great place to go, I highly recommend visiting!
by Paul B. - Verified user on Aug 30, 2021
Nice facility, beautiful location, excellent service, will return!
by GARY L. - Verified user on Aug 13, 2021
Excellent staff and service
by Arthur A. - Verified user on Jul 22, 2021
Wish I could give 1/2 star! I would rate this marina 4 1/2. Excellent location.Dock in very good condition and staff were welcoming. Heads were clean. Wish they had a pet area, not much green. Easy walk to prominade and about a mile into town.Would recommend and would definitely stay again.
by Jason V. - Verified user on Jul 18, 2021
Excellent location, slip and service. Really enjoyed our stay. Dock master and staff were welcoming and helpful. Will definitely stay again.
Thank you for the five star review! While we need to operate a little differently this year, we appreciate your positive feedback and hope you come again soon. Our Dockmaster Karl and our team here work hard to help all our guests make the most out off there visit here.
by Ben A. - Verified user on Jul 12, 2021
very helpful. Nice location, quite, and good amenities as well.
by Paul M. - Verified user on Jul 11, 2021
Karl and the team were excellent !
by Buzz S. - Verified user on Jun 20, 2021
Dock crew professional and courteous. Fun place for couple days. Restaurant just so so. But to give them credit they were just starting up as many are this time of year.
by Debra R. - Verified user on Aug 31, 2020
Staff was outstanding, the marina was clean and well run! The dock master Carl was top notch and I wound most definitely recommend!
Thank you so much for the five star review! We are so glad you enjoyed your stay and that our team, led by Karl, Dockmaster, was able to make it accommodating. We look forward to catching your lines again upon your return visit.
by Jeffrey H. - Verified user on Aug 26, 2020
Chris the dock master is a great help to visiting boaters.
Thank you for the five star review! We will be sure that our Dockmaster, Karl knows of your positive experience. We welcome all boaters and do our best to accommodate the expectations of all visitors and guests year-round. We hope to see you again soon.
by James E. - Verified user on Aug 25, 2020
The employees of the marina were great. Loved the time spend and would return again.
Thank you for the five star review! We appreciate your feedback and can't wait to see you again.
by brad f. - Verified user on Aug 22, 2020
Carl the DM is awesome. Great location. Only issue us getting reservations at the restaurant.
Thank you for your five star review! We are glad you enjoyed your experience with us was. Mile Marker One restaurant has had to limit the seating due to COVID-19, which becomes challenging to keep up with our normal seasonal demand for diners. MM1 had to shift to online reservations only this year due to the demand and they way it has to operate. Sorry for the inconvenience, we look forward to your next visit soon and we always say to book early for both your boat and if you choose to dine or stay in the hotel with us.
by Richard G. - Verified user on Aug 11, 2020
The dock master was very helpful and the marina and bathrooms were well taken care of. However, the Beacon Wi-Fi is horrible because even if it works, which is doubtful, it’s incredibly slow. The marinas in Newburyport finally got rid of Beacon and got OnSpot which works great.
Thank you for the review, your feedback is appreciated on your experience with us. We are aware of our week Wi-Fi and an upgrade is in process with Beacon and our internet provider. Beacon has been great to work with, we have a diverse property where a lot of guests, boaters and users can be here all at one time and it does bog down our current systems. We hope to have the upgrade in place in the near future and look forward to seeing you again soon.
by Anonymous - Verified user on Jul 27, 2020
We called harbor master and he was responsive. initially added us for the wait-list and mentioned he will call back later, which he did and gave us a slip. When we arrived, the staff were great, they answered all our questions, responded to our arrival radio check and provided all the info we needed. they were all wearing masks which was really great and appreciated. We will visit again.
Thank you for the five star review! We are glad Karl was able to accommodate you off the wait-list...it is like playing Tetrus with departures, arrivals and weather of course. Safety is the name of the game this year, so we appreciate the feedback that you felt safe upon your arrival and during your stay. We hope that this pandemic disappears and we can catch your lines without a mask soon.
by John M. - Verified user on Jul 25, 2020
Kudos 2 Karl & Neil 4 our perfect arrival. Marina looks beautiful & slip location was really great 4 our 2 boats. We appreciate these gents & ur team 4 keeping the marina well run & safe. Cheers! Tutto Bene & Royal Flush
Thank you for the five star review! We will surely pass on the "kudos" to Karl and Neil. We are lucky to have a solid team here that take great pride in the property and also in serving our boaters and guests. Always great to see Tutto Bene and Royal Flush...we'll see you again soon.
by Marc L. - Verified user on Jul 19, 2020
Dock master was able to accommodate all our boats in one area . Food was good at mile marker bar, short walk to causeway restaurant for lunch , and a short boat ride to wingersheek beach.
Thank you for the five star review! We love getting such good feedback on your experience with our Dockmaster Karl, as well as our restaurant Mile Marker One. We do our best to accommodate all group requests, and enjoy seeing many faces come back several times in season or year to year. Hope you visit again soon.
by Danielle W. - Verified user on Sep 17, 2019
Karl the Dockmaster went above and beyond for us. The weekend here felt like a mini vacation. We will absolutely be back.
by Sheila B. - Verified user on Sep 01, 2019
We love this place -- our send stay this year and it doesn't disappoint! The rooms are clean, the view is fantastic, there's lots of action, the staff is friendly, breakfast is delicious. Nothing bad to say.
by Jim T. - Verified user on Aug 21, 2019
We had a very nice time staying at the resort. The enclosed pool and Jacuzzi were very fun.
by Liaa P. - Verified user on Aug 11, 2019
We loved our stay but in the morning we had to high tail it out when we weren’t ready because the boat next to us wanted to go out and couldn’t clear us. Wish they had more room in spots
by Geoffrey P. - Verified user on Jul 07, 2019
Great service and a great facility
Thank you very much!
by Linda B. - Verified user on Jun 30, 2019
We had a wonderful weekend. The dock staff were great. Thank you.
We are glad you enjoyed your stay! Thank you very much for you feedback! We look forward to hosting you in the future.
by Joseph h. - Verified user on Aug 27, 2018
as always had a great time. got a great slip and everyone was very helpful .karl the new dockmaster was the best. restaurant and live entertainment really makes it a time to remember. nice easy walk uptown and a short run up river to beach.
by Anonymous - Verified user on Aug 26, 2018
Great get away! Can’t wait to go back
by John B. - Verified user on Aug 26, 2018
The dock master Carl was great and the staff were very informative
by John M. - Verified user on Aug 20, 2018
Great stay except for the weather.
We are glad you had a nice visit. Sorry we can't control the weather, but we hope you were still able to take advantage of our indoor pool and pool bar. Or live music and Rum Shack on our Bridge Deck when the boating was not ideal. We look forward to your return.
by Matthew W. - Verified user on Aug 12, 2017
Friendly staff, great amenities, and a beautiful setting!
by Lisa Y. - Verified user on Jul 16, 2017
We have stayed at this marina several times and it just continues to get better. Had a great weekend and staff is extremely helpful! Thanks Jesse
by John R. - Verified user on May 14, 2017
Welcoming and helpful. Mud flats at low tide restrict maneuverability. Good restaurant in hotel. Out door music played until 2300.
by Pam H. on Sep 09, 2016
2016 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com