Safe Harbor Great Lakes

Nice location, nice clean facilities. Very friendly staff. Restaraunts very close.

This is a great spot!! One of the nicest marinas in town we’ve been in around the Lake. Great bike trails walking pads and the weather is perfect in the summer. Really enjoyed the ease of checking in and the Marina staff was great. We would stay here again!! Much Aloha, Captain & the Mermaid

The dock crew were very courteous and helpful!!

Great as always. Staff is awesome.

We had a very relaxed trip. The staff was abundantly kind. Hope to dock there again sometime!

Great dock hands, everyone very helpfull. The facilities are in great shape and obviously being continually upgraded.

Great marina and staff! Everyone was extremely helpful and the facilities are very clean. Highly recommended

Nice marina, low voltage at docks…210 ….. hard to reach by phone and slow to verify reservation. Not much close by. Decent amenities.

They did not monitor vhf radio for our arrival. Do not answer phine or return messages left. No help with lines in the slip. Had issues with power even when we asked for help we had no help from staff. Only fellow boaters. Expensive.

Nice Marina with barbecue and fire pit areas.

Nice marina, very busy, beautiful clean bathrooms. Stayed on F dock and it was very rolly to the point of being annoying. Had to cook on stern to avoid spillages.

Great stay. Nice warm pool

Worst Marina experience ever. We arrived at approximately 2:30. We left our previous port early so we could get some time in at Muskegon. We started hailing the Marina on channel 9 numerous times, but got no reply. We called the Marina by phone several times but only got voicemail. After about 25 to 30 minutes we tried to approach the fuel dock. It was busy. Two young men were helping one boat with an attractive passenger fuel. Another fellow was working the forklist. We were set up for a starboard side tie at the fuel dock to see what the problem was. As approached I wanted to know why no one answered the radio or phone. They told me they were too busy. They sent us off to a slip. In the rush, my crew mistied a a fender line and the fender fell off and got eaten by a prop. As we pulled into the assigned slip, I was told not to get settled because someone put us in a too small slip. So now we ventured to our 3rd dockage. They caught our lines, I told them I got it from there. After we were settled in, I went to the office to get a key fob and ask some questions. No one was around. Not even on the fuel dock. The guy on the forklift finally came over and helped me out. Apparently the office person was missing. By now it was almost 5 on a Sunday. Over 2 hours to get docked and checked in. Anything outside the Marina was now closing soon. So I booked a Safe Harbor Marina knowing I was paying a premium (about 50% over my previous nights stay). I expected the service that comes with that though. I don't think any of the people I came in contact with were over 29. I think the employees did their best but were not equipped to deal with the load. One of them did say he was going to get me reimbursed for the fender, but I haven't heard from anyone yet. Management I feel is to blame here. Someone in charge needed to be there on the busiest day of the week. I don't think I'll be using Safe Harbor marinas anytime soon again. I've traveled about 4000 miles this year on my boat and this was the worst

Needs some updating done

The facilities were clean and the employees were very helpful and accommodating. We will stay here again soon. Thank you!

great staff,had a great stay.

Safe harbor did not give us a fob or code. So we were basically trapped. The push buttons for the exit gates do not Work. And no one in Muskegon mentioned that the only Dock our boat could launch or exit from was closed on Sundays now. Super disappointed and will Prob not return. Management needs to get it together

Marina did not answer call of arrival. Dock hands were not trained on how to receive new visitors. Marina was clean.

-Difficult to get response on radio on arrival -End of dock not marked per email instructions -Empty propane tanks on nearest grills -Weeds growing out of docks -Floating lake grass in corners near wall -Men’s bathroom door doesn’t close(North) -No paper towels in holders, wet roll on counter -Highest transient fee on L. Mich. -Highest pump out fee on L. Mich

Safe Harbor Great Lakes is a nice marina. The boater facilities are above average and the member lounge is open to transients, which is especially nice. The folks were accommodating. The staff was thin. But that's a problem across the Great Lakes this summer (2024). The marina, by no fault of its own, is at the back of a cove that is open to Muskegon Lake with no breakwater. So, boats especially along G dock rock constantly during the daytime hours. This is due to wake from boats that pass SHGL's cove entrance and to the ferry terminal, which is immediately behind G dock. Bottom line. While, this makes for a uniquely rocky experience, boats aren't at risk; as a boater I feel like the boat was adequately protected. The area of Muskegon immediately adjacent to SHGL is average to below. While there is a bike path behind the marina, there is also a 4 lane rural route and sparse few businesses, restaurants, shops and no grocery within a short walking distance. The area is mostly old urban housing. However, congrats to the Dockmaster who offered to drive us to a local big box store if we needed provisions. Downtown Muskegon is 2-3 miles away. One last positive, there are 2 donut stores and an absolutely amazing liquor/snack store, Ghezzi's, in close proximity. Ghezzi's has a small stock of just about any libation one could dream of and a pleasant staff to boot!

Great marina abd staff.

My wife and I enjoyed our stay,the staff was very friendly and helpful. We will plan on staying again in the near future

Fast friendly service.

I loved staying at this marina. Everyone is chill and no one hassles you. Good location. Excellent showers. Could have stayed longer.

Very nice. Washrooms we’re clean and well-maintained.