by S J. - Verified user on Sep 23, 2023
September 2023. Great facility with knowledgeable staff. 2022. Large, welcoming marina. Attentive staff. Very clean facilities. Nice waterfront restaurant too.
by John E. - Verified user on Sep 19, 2023
5 stars for amazing service and helping the boating community. When many other marinas were turning people away and/or price gouging when it looked like hurricane Lee was coming, Greenwich Bay Marina went out of their way to fit everyone in- they said that they had gotten 30+ boats in over a couple of days. Even with that, everyone was extremely friendly and helpful. Special shout-outs to Trevor and Olivia! Even though it’s the corporate name, GBM really lives up to being a safe harbor!
by Tim C. - Verified user on Sep 06, 2023
Excellent marina, very clean. All dockhands on staff this weekend where very accommodating, polite and attentive. Looking forward to mores stays this summer!
by William M. - Verified user on Sep 01, 2023
Olivia was very helpful and flexible with our dates. We will definitely be back!
by Nuno F. - Verified user on Aug 28, 2023
Clean facilities, friendly staff
by John L. - Verified user on Aug 25, 2023
An excellent place to stay...friendly people, very helpful staff, and a lots of evidence of constant improvement ( new plantings, upgraded and very nice facilities, very timely repairs of marina equipment.
by Roger B. - Verified user on Aug 06, 2023
Had a great time we are considering a seasonal slip here
by DANIEL D. - Verified user on Jul 28, 2023
Great Staff ! Awesome location!
by Will C. - Verified user on Jul 18, 2023
Olivia and Lilly were delightful to work with and we enjoyed a nice quiet weekend pier side while we rested, knocked out some projects. Nice!
by David H. on Jul 17, 2023
The new dock master Lilly is a great change from the beginning of this season. The pool has turned around now that staff actually checks and enforces policy, broken grills have been replaced, and for the first time this year dock staff has been present and visible walking the docks. She is off to a great start and seems to be correcting all the issues we've had this year.
by Colin C. - Verified user on Jul 09, 2023
Great place with great team and facilities
by Steven P. - Verified user on Jul 06, 2023
Great experience all around. Perfect spot to lay up for service.
by Susanne G. - Verified user on Jun 15, 2023
Staff was very helpful and professional. Nice facilities.
by John M. on May 31, 2023
We switched from sail to diesel 2 years ago. The service staff of Jeff Botelho, Nick Mello and Dave Hill have provided exceptional service as we have updated many of the systems on our boat. When they do a job, they get it right. Olivia, the manager and Ellen, the yard queen, make doing business easy. I highly recommend the marina.
5/31/2023 An update. Kudos to Lilly and Brandon from the fuel dock. A new dock neighbor totally lost his port reverse and 50 % of his starboard reverse while going to the fuel dock. Not only did they get him in and out of the fuel dock but they ran down to our dock to help us wrestle it back into it’s slip and keep it from a collision with two different boats. It was a job well done.
by Gerry S. on Nov 02, 2022
I wanted to write a review. After reading edforts the only things I can add is I’ve been there over 20 years and Olivia and crew not only have 1 yard to maintain but now has been stretched to 3. Amazingly everything is in great shape people are happy and she’s still smiling. Yes it’s a great people and family place to be.
by Edward F. on Oct 28, 2022
I have been at this location for about 10 years. During those years, I have seen managers come and go. That's probably a good thing. Recently they replaced the manger with a women named Olivia. She has been a god send. This Marina has gone from a disgusting mess to the most premiere place to be. From the docks to the bathrooms, to the common areas. All my guests rave about this marina. The office staff are phenomenal. The yard workers can't do enough for you. All are knowledgeable. There is an old saying ," You are only as good as the person in charge". Well, Safe Harbour did it this time. Took a little while , but they succeeded. Can not say enough about this woman Olivia. She has gone above and beyond to make my stay here excellent. When things were tough in this country recently , she did not hesitate to help me out in anyway she could. I heard that from other people also. Thank you everyone at this Marina. And thank you Safe Harbor. I will be here forever.
by John A. on Oct 27, 2022
I just spent my first season at Greenwich Bay Marina. Ellen, Olivia and Gramh were always helpful and pleasant assisting me with any questions I had. Jeff and all the machanics were always informative,and resolved any issues I had with the engines. When you call on the phone someone actually answered. I don't recall ever getting an answering machine though it probobly happens once in a while. The wild life in the marinia with Swans , Ducks and Geese was always entertaining. The 2022 season is coming to a close and look forward to the 2023 season. Thank you everyone . John Andresen
by Catherine C. on Oct 26, 2022
I cannot say enough about the staff and facilities at SH Greenwich Bay. Cleanliness abounds in the pool areas and restrooms. When you enter the business office (which is quite small for a marina this size) Olivia,Ellen & Graham are ready to help. Don't get fooled by their no-nonsense approach. Their goal is to satisfy the member's needs and you're always greeted with a smile. Many positive improvements since SH took over. Thank You
by Owen H. on Oct 25, 2022
The management and crew of this location is simply the best. Responsive, polite and have always followed through for me. Have experience with other Safe Harbor locations in the area and this should be your first choice.
by Donald Z. - Verified user on Sep 29, 2022
Awesome and such a peaceful marina to be be. The dock hands were friendly and very helpful a perfect stay
by Robert M. - Verified user on Sep 06, 2022
Great stay at the Safe Harbor Greenwich Bay. Staff was extremely helpful
by Steve F. on Aug 22, 2022
Awesome time on the weekends great live entertainment and very friendly atmosphere. Staff is super helpful and attentive. Highly recommended!!!!!
by Bryan C. on Aug 22, 2022
Staff is extremely helpful, lots of upgrades to the marina and great location.
by Bela M. - Verified user on Aug 19, 2022
Quite, well protected in a blow. Pool, showers, restrooms are first rate. Staff excellent. Grounds are still being improved by Safe Harbor. Should be even better next year.
by Michael W. on Jun 29, 2022
Olivia and the crew helped with a last minute haul out due to a scheduling change. They safely lifted my 1928 Elco 50 and placed her on a transport. They really came through for me and saved my move. Friendly and professional, just a great group to work with. Thank you for all your hard work and your flexibility in getting this move accomplished.
by S. T. - Verified user on Jun 04, 2022
SH Greenwich Bay is a very friendly marina. We were located on their new docks, which are farther from the pool and office, but very close to the on-site restaurant and are clean and smooth for barefoot toddlers. There is a second bathhouse on this end of the marina as well, but it is tucked away and requires a short walk down the road. I preferred the longer walk along the docks to the main area.
by Richard A. on May 25, 2022
Great marina in well protected Warwick cove. The manager (Olivia) & staff are professional & friendly. Bathrooms/showers, pool & patio are always clean. And It's really nice that they have security guards right at the entrance.
I've been here many years & wouldn't even think of going anywhere else!
by Richard B. on Apr 16, 2022
Great yard with an excellent location, pool, and spotless restrooms. The staff is capable and extremely helpful. The onsite restaurant is a bonus. Yard manager Olivia Cabral is very customer focused and receptive to requests.
by Amber W. - Verified user on Aug 25, 2021
The folks (esp. Alyssa, Trevor, and Gordy) could not have been more fantastic! We had knowledgeable help with docking and lines. The facilities were clean. The washers ($2) and dryers (each quarter got you 8 min.) were great. Our kids loved the pool. Everyone was so helpful and nice. This Safe Harbor was a great place to ride out Henri. The area was completely protected. We chose to come in and out at high tide- the channel was mostly 15' Thank you!
by Stephen S. - Verified user on Aug 15, 2021
The staff was wonderful. Appreciated Alyssa's advanced message with slip assignment and map to the slip way even before we left home port. That was a first for us on any trip we have taken. The pool was great and having ice delivered to the boat was a treat....especially on an exceptionally hot weekend.
The marina is very protected and having a restaurant onsite was a plus.
by Wayne P. - Verified user on Aug 14, 2021
Very good. Amenities are great. Everyone is very helpful . We will be back next summer. Great employees. Restaurant food was fabulous and we usually don’t eat out. Recommend the fish and chips and salad👍👍
by Stewart D. - Verified user on Aug 11, 2021
Arrived a few minutes after five. Marina knew we were maneuvering on one engine due to engine failure. No one was there to great us. Called the after hour service number and our request to stay at the fuel dock was granted. They new we were having a rough ride…
Hi Cody, thank you for your visit to Safe Harbor Greenwich Bay and for your candid review. Our team tries to do everything we can to accommodate these requests and we apologize for any inconvenience. We do appreciate your feedback and hope you will come back and visit us again soon!
by Bill L. - Verified user on Aug 10, 2021
Nice protected docks. Safe Harbor is clearly putting some money into this marina with some new docks and upgrades. The staff was very responsive and friendly.
A little off the beaten path, but a great place to leave the boat if you were flying out of Providence.
by Albert Z. - Verified user on Jun 20, 2021
The staff is super eager to treat visitors well. The location is ideal. It is well-protected from weather and convenient to all needs.
by David M. on Jun 18, 2021
This marina has come a LONG way over the last couple of years. I have docked my boat here for 6 years. The improvements that have been made over the last couple of years have been absolutely tremendous. My biggest compliment is the new staff. They are nothing short of AMAZING. There is always someone on the docks to help. They even walk the docks and ask if you need ice or anything....and then deliver it!!!! Pulling up to the fuel dock, I feel like I am at a 5 Star Hotel. Multiple staff helping dock the boat, assist with fueling, and always with a great attitude and smile!! I feel like this marina is my second home, and am made to feel like family when I am there.
by JC S. - Verified user on Aug 27, 2017
Not visited BGBM before - one of the few Brewer yards I have not at some time in the last 20+ years. Everybody was very pleasant and helpful. But the docks need upgrading!