by Julio U. - Verified user on Oct 09, 2023
The marina was a great location and Daniel the dock master is excellent. You all should be proud of him. The only reason I do not give it a five star is that the showers and bathrooms available need to be remodeled. I hope to be back soon.
by William w. - Verified user on Jul 24, 2023
Very attentive to details.
by Joseph F. on Jul 23, 2023
I’m writing this review without actually staying at the Marina. Was headed down from Ft. Lauderdale outside when our starboard fuel cooler failed and was leaking into bilge at a fair clip. Soooo, we headed in at Miami on one engine after pumping bilge of course. In the midst of this(before even getting in shore at Miami)this marina called us for routine “when you arriving?” call. I let them know that we had an ongoing mechanical failure preventing us from getting to the marina for that night(Friday) and the Sunday of same weekend. I asked if I could just get a credit for the two nights since we live close and would definitely be back down. I was told this would be relayed to the dock master and never heard anything more.
Fast forward two days where I receive a disappointing call from Daniel, I think it was.
Long and short, they stuck me with that friday dockage fee since I was within the cancellation window. I get it, but I’ve never had a marina actually stick it to me, when I clearly had a mechanical and was requesting a credit. I think his side was that the person I talked to wasn’t authorized to handle this etc. I just needed to know that and I would have called them back!
Also cancelled with Faro Blanco for the next night because of this mechanical and they wished us well and didn’t charge us.
I expect the marina to get on here and give “their side” exonerating them, etc. I will just say that I have been at this a while up north on the East Coast, and I have not seen this sort of robotic, alienating customer service leveled on a boater clearly having a mechanical failure causing the cancel—and asking for a credit for a future stay, geez.
by Patrick G. - Verified user on Jul 18, 2023
Friendly staff (thanks Ian). Docking gets you access to breakfast at Hotel, and access to 3 pools. Good food nearby.
by James P. - Verified user on Jul 11, 2023
Good marina and nice staff. Restrooms and laundry were old but very clean and had good A/C. Descent restaurant next door
by Tony V. on Jul 10, 2023
Arrived from Marathon 15:30, welcomed by DM Daniel, he was very kind and professional. Helped us with our ropes, water & electrical supply and other local infomation etc. The entire staf was very helpful, nice continental breakfast in the morning. Highly recomended.
by Peter S. - Verified user on Jul 10, 2023
Awesome stay!!! Definitely coming back!!
by John M. - Verified user on Jul 06, 2023
The marina was nice (the restrooms and showers, were average at best, though) and very well protected. Daniel was there to greet us, when we got there, and was helpful tying us up and gave us information on all of the property amenities. The restaurant was great as well.
Be ware that the marina doesn't answer the marine radio. They did call me earlier that morning and left a voice mail, but I was coming across Florida Bay with no coverage, and didn't get the VM until after I got there (thanks, Verizon).
Regardless, when I didn't raise them on the radio, I called them on the phone and talked to them that way.
by Bryan G. - Verified user on Jul 03, 2023
Location was very convenient. Dock Master Danniel was very helpful. Will be returning again next summer.
by Terisa B. - Verified user on May 16, 2023
Quiet tucked in marina with nightly live music at the restaurants nearby. Low tide gets quite shallow right before the jetty (4-5'). Tons of tourist snorkel, fishing, diving boats coming in and out 3x day. The use of the different hotel amenities was a nice perk. The dockmaster, Daniel, was awesome with helping us get into our slip upon arrival.
by Kathleen A. - Verified user on May 05, 2023
Great place. Shady walkways. Outdoor picnic area. Huge swimming pool. Clean bathrooms. Good restaurants nearby. A little tight on the entry canal but we made it on our 37 fr boat just fine.
by Paul H. on Apr 22, 2023
Unfortunately, we only had a one night stop over at MdM, it really looks like a great place. Staying on your boat makes the use of the amenities of the three resorts a bargain that you just can't find elsewhere in the area. The marina offers a couple of different options for docking - including side ties against the canal wall, and slips with finger piers. Bulkheads, finger piers, and shore power/water pedestals are in good condition. The Dockmaster, Daniel Watson is is top notch and did a great job handing our reservations (including a change due to weather) and was there to great us and assist in docking when we arrived. He then provided a full run down on what the marina and resort had to offer and answered all our questions. Hopefully next time we'll be able to stay a bit longer and enjoy more of the resort.
by Jennifer R. on Apr 11, 2023
We had a great experience at Marina Del Mar. It is a bit tricky getting in there but once you are in it is great. Very quiet. Nice amenities being able to use all the pools and showers. Great walking to many restaurants, Walgreens etc as well. Quick Uber to Publix. Very easy to reserve and quick responses from the Dockmaster. Also had packages shipped. Thank you for a great stay.
by Mike B. - Verified user on Mar 14, 2023
What a beautiful facility. Friendly people, helpful on the dock, clean, great setting. Looking forward to returning next time!
by Todd H. - Verified user on Mar 13, 2023
Daniel is the best. The vibe is nice and it's easy to relax. Please remember to use your radio on the way in as instructed. We'll be back!
by Michael M. - Verified user on Feb 13, 2023
People were very nice. Facility is great.
by Kathryn P. - Verified user on Feb 01, 2023
We anchored at Rodriguez Key outside the entrance. Marina Del Mar has excellent instructions how to enter and how to radio in. The channel is narrow. The Marina is great! Unground pool. Very new patio/pool furniture. Many comfortable lounge areas. Laundry room. Shower facilities. Tiki bar with pretty good food! Dive shop, dollar store and restaurants are close. Grocery store is a bit further. Not a walkable distance carrying groceries. Office is open until 10 pm. Live music at tiki bar. Staff is friendly. Can’t say enough about this Marina. We loved it!
by Vicki E. - Verified user on Jan 26, 2023
We grew to love the place but the initial reception could have been much better. There was nobody to help us into a skinny slip, no dockhands. Our neighbor did come out to help and after we were all tied up we were greeted by marina rep with information needed. \nThe showers at the Marriott were the best we have seen on the ICW. Laundry was also good- only 2 machines but nobody else used them. The pools are nice and Skippers restaurant was fun. We also enjoyed seeing the fishing boats come in and their catch. Nice resort atmosphere.
by Joe S. - Verified user on Sep 01, 2022
It was our second time utilizing the Marina. We enjoy the centralized location with easy access to restaurants. I have to give a BIG shout-out to Daniel, the dock master. He went the extra mile in helping us dock our boat. In fact, once we docked, Daniel learned we were staying at Marriott across the canal and offered to help us relocate to another slip in front of the hotel. His patience, calmness, and instructional support (we are still learning our new boat) was wonderful. He is a great dock master!! We look forward to staying there again!
by Craig H. - Verified user on Jul 31, 2022
Marina personnel were very helpful both docking and with directions. The marina was well sheltered and quiet. Access to the various hotels and pools was a big plus. They don’t have fuel but the dive shop 100 yards up the canal did. The restaurant was better than we expected. I would go back again.
by RASHIDA H. on Jul 09, 2022
After a bad experience at another marina, we were lucky enough to find this gem with no notice. The dock master, Daniel, was knowledgeable, friendly, and accommodating. Truly exemplary service and a fantastic experience. Everyone at the property was great and we enjoyed the relaxed atmosphere, clean and comfortable rooms at the hotel, and wonderful staff.
by Claudia A. - Verified user on May 31, 2022
Great place, nice marina and the service is awesome. Dockmaster is very good. The Canal is narrow, but still overall is very good.
by Tom B. - Verified user on May 08, 2022
Great place. Not easy to get in but once there 3 pools, lots of restaurants. Daniel the Dockmaster is great.
by Gerrit H. - Verified user on Apr 16, 2022
Great little marina with no shortage of anything you could want. We were transiting after shipping our boat from the west coast. Marina Del Mar seemed to make sense for us since they had a Marriott property on sight. Three hotels on site and access to the pools of all three, decent breakfast included and a nice outdoor restaurant. Entry is unique but easily manageable if you pay attention. Excellent directions provided by the harbor master. We came in after closing but getting in was a piece of cake thanks to the thorough approach and slip directions. Only thing I should have done was grab some fuel on the way out from the fuel dock just around the corner. Looking forward to coming back for a longer stay.
by Salvatore C. - Verified user on Apr 11, 2022
Perfect location and helpful staff
by Jorge P. - Verified user on Apr 03, 2022
Nice place to visit, but not any assistant there, just a place to slip a boat, unbelievable no pump out service, no fuel station, just water electricity and storage
The pool nice, brakefast poor, dock master has any knowledge about places or may be don’t care about customers satisfied
by Josh A. on Feb 18, 2022
Great facilities, convenient Oceanside location, easy to navigate, new pedestals with ample power hookups. Great restaurant on site, Skippers. Try the calamari and mahi tacos. Even have free dockage for the restaurant. Daniel is a really great Dockmaster and easy to work with!
Our respected guest, on behalf of our hotel Marina Del Mar Resort and Marina, we would like to thank you for choosing to stay with us on your holiday trip. We are glad that we were able to fulfill all your requests and requirements made prior to your stay and that you enjoyed your stay with us. In the future we hope that you would like to come and stay with us again.
by Ken A. on Apr 17, 2013
I agree with Jpowers but, Docks are ageing, channel is narrow with lots of boat traffic and a Lot of Partying and Noise on weekends. Many strange people walking around so Keep your stuff locked up!
The good - is there is gas and full service marinas close by. You can walk to any store you would need. Pool is very nice. There is a Breakfast and Hotel! And Candi is a great dock master!
Coconuts has been closed april 20013...