by Jean T. - Verified user on Nov 29, 2023
Close to great restaurants, we got in after hours do did not meet any staff, but on the phone the one we talked to was very nice
by John S. - Verified user on Nov 13, 2023
good location - walk to restaurants - nice staff
by christopher c. - Verified user on Oct 29, 2023
Always a pleasure! They are professional and so helpful. 2nd time for fuel 1st overnight! But have also stayed at their sister marina up the way and can’t say enough about both!
by Mark C. - Verified user on Oct 27, 2023
As always, Kathryn is outstanding. She is the reason you want to visit Ocean Yacht marina. The showers are clean and private. Thanks for a great stay, Kathryn. See you in May!
by Diane F. - Verified user on Sep 10, 2023
Docks were good, rrstrooms clean and pleasant, dockhand Katheryn is superb! She was friendly and went out of her way to be helpful! Will stay here again because of her!
by Simon P. - Verified user on Jul 23, 2023
Katherine was great at greeting us refuel and guide us into our slip. Very friendly and helpful. Bathrooms are new clean and air conditioned. Great location too !Walking distance to cafes restaurants and ferry to Norfolk. Might have to stay longer due to engine problems. Good place to have engine problems.
by Jason S. - Verified user on Jun 23, 2023
The staff at Ocean Yacht Marina get a 5 star plus rating. They are absolutely great and helpful. The marina itself is across from the navy yard. There are quite a few derelict boats the marina is trying to get taken away, which is not easy, but it makes for an unattractive walk on the docks. The surrounding property is also not very nice. The docks are in ok shape, but could use additional lighting. The two downstairs bathrooms have been recently remodeled and are nice as well as clean. The laundry room had 3 washers and 3 dryers and was very functional. The office has also been recently renovated. The staffing is short so there may not be anyone to help with lines. Gates are not locked but we felt comfortable at the marina and would return. It's priced fairly for a 3-star experience and gives you wonderful access to Portsmouth and Norfolk.
by Michael L. - Verified user on Jun 05, 2023
Very nice marina. The dockmaster, Katheryn , was very helpful.
by Maryanne W. - Verified user on May 23, 2023
This place is excellent! The dockmaster, Kathryn was super friendly and extremely helpful with fuel and getting our boat in its slip. Dave and I can't thank her enough for her restaurant recommendation (which was spot on), the information regarding weather for our trip the next AM, and the fun-filled impromptu jam session with fellow boaters on our dock. The facilities were well maintained and most importantly CLEAN. We highly recommend this friendly marina to everyone!
by Mike V. - Verified user on May 10, 2023
Rick an his crew are attentive an are great hosts !
I will stay here again.
by Danny M. - Verified user on May 10, 2023
Rick was such a great host and so helpful, can’t wait to come back.
by Robert P. - Verified user on Apr 05, 2023
Good location, fair price, good shower facilities and very strong pump out.
No dock hands to assist docking.
No security gate after hours.
Boaters lounge refrigerator had bad food and smell
by Brianna B. on Feb 02, 2023
The owner of the marina treats the tenets as though we don’t deserve to live here. He cares more about money than the well being of his customers. He has a “vision” to make this place a megayacht haven. However, it’s Portsmouth and no one who owns one would even think about setting foot here. All he is successfully going to do is bankrupt Suntex by driving out his only business. The only shining light at this place is a lovely woman named Cat who works the front desk and keeps this place somewhat livable.
by Paul M. - Verified user on Nov 12, 2022
Great place to stop while Tropical storm decided which way it was going. Everything was very clean and restrooms have recently been renovated.
by Michael B. - Verified user on Nov 06, 2022
New clean showers. Helpful, cheerful staff. Close walk to shops and restaurants
by Franz S. on Jun 04, 2022
Staff are wonderful- moved the rating from 1 to 3 stars. Marina itself is rundown with broken pedestals and water in the marina is filled with garbage. Shore power wasn’t dependable. The view and setting are pretty uninspiring-ugly actually. But, once again, the marina staff are great.
by Allen J. - Verified user on Oct 22, 2019
Nice people. Facilities needed work. Not being maintained. Pump out doesn't work, showers are dirty, lots of "work in progress " boats.
by Jeff A. on Jul 28, 2019
This is always our first stop when heading south yearly; we don't normally stop here on our way North as home is less than a day away up on the Chesapeake. You just can't get any better access to the ICW than you have at OYM, docking is easy and the staff is always helpful, prices are decent and the store on site is well stocked. Cleanliness in the restrooms is iffy at times, but that depends on who used them before you and their personal habits and politeness more than anything else. The location, being in one of the busiest ports on the East Coast, is perhaps a drawback in that there is a lot of traffic, and it is in a relatively busy city with its attendant population pressures. That said, it is and easy and fairly short walk to the Olde Towne where life is a little calmer and you can pick and choose among many restaraunts and cafes what you would like to eat and where, and not too far at all from the marina. Our favorite is The Bier Garden, with a large selection of wonderful beers and good German foods. The walk itself is enjoyable too, especially if you enjoy the older architecture.
by Mark S. - Verified user on Jun 23, 2019
Facility is dirty and in disrepair. Many foul mouthed and intoxicated people yelling while at the docks. Will never stay here again.
Location is close to ferry for trip to Norfolk which has many things to do.
by Hugh S. - Verified user on Sep 12, 2018
We spent 4 nights here leading up to Hurricane Florence. The reception was good. The docks, water and power were all excellent. The marina itself was quiet but there is a lot of ship traffic going by and some noise from the shipyard across the river.
There are several live aboard boats in the harbor and they are not very attractive.
The main problem with the marina is the state of the washrooms, common room and laundry room. They are dirty with filthy doors, hair and dirt in all the corners on the floors, mold and a multitude of used dryer sheets on the floor of the laundry room (which my wife picked up). It wouldn't take much to clean it up.
Other than that the place was acceptable.
by Michael F. - Verified user on Jul 16, 2018
Marina services were fine, loud partying on neighboring boat well after midnight was annoying and quite different from previous stays.
by David G. - Verified user on Jun 27, 2017
Great. My normal stop on the way North or South. Moderate walk to several Old Town places to eat. Deck hands are always very helpful.
by Brian P. - Verified user on Jun 11, 2017
Clean, helpful, and friendly
by Joseph N. on May 31, 2011
This is by far the best of the three marinas we've stayed at in the Norfolk/Portsmouth area. All the staff members are courteous, friendly, and helpful. Rod and Dave helped us into the slip with smiles and were very welcoming. The facility is clean, well kept, with nice restrooms, showers, and terrific laundry room. It felt as if they were willing to go out of their way to provide excellent service and answer questions. The landing for the ferry to Norfolk is close as are many good restaurants and historical sites. Old Towne is a lovely area for a stroll.