by Michael H. - Verified user on Dec 04, 2023
Reservation was easy thru dockwa. Extended one day via dockwa message. Arranged service 1 week ahead. Service arrived on time and was terrific. Parts inventory was exceptional.
Thank you so much for your time to write such a great review. We are so happy you came to visit with us! Please come by for another visit when you have time!
Have a wonderful Thanksgiving!!
by Gerald M. on Nov 29, 2023
We only stayed one night, but the service on the fuel dock was great. Clean laundry room and friendly people.
by Charles C. - Verified user on Nov 28, 2023
Wonderful place! Good floating docks in great condition. Very helpful and kind staff. Will stay again with pleasure. So Nice providing courtesy cars. Food at dock restaurant was good!
Thank you Charles for the great review! Your kind words are truly appreciated. We look forward to a return visit with you. Safe and happy travels!
by Keith T. - Verified user on Nov 23, 2023
The staff was excellent, they worked on 5 "boat issues" and got them all done on time (AIS power was intermittent, oil pressure sending units, generator issues, install a shower box and prop change); simply an outstanding group of people and a great marina.
by Brian G. - Verified user on Nov 22, 2023
The people here are amazingly friendly. We have used the free marina car more than once for provisions and an outing. The service department (I believe Dennis leads that while Greg did great work) fixed a leaking oil line. If the restrooms were positioned closer to the transient/fuel pier and maybe more of them this place would be amazing place. We really enjoyed our stay. In fact have have had to extend due to a late delivery of a needed part.
by Tom L. - Verified user on Nov 18, 2023
Great stay! The service was great, our slip down on the main docks was excellent and very sheltered. Good services overall. All of the staff was friendly especially the Fuel Dock attendant. Thanks for the use of the courtesy van, we had a great time!
Update: 11/2023 - We are on our second Loop and enjoyed another great stay at Aqua Yacht. The team here is excellent, good facilities, and the community feel is wonderful. A special thanks to Charlie & Robin Mcvey the harbor hosts here at Aqua Yacht!
Thank you so much for taking the time to leave such a nice review! We are thrilled you chose to stay with us!
Please come back every chance you get. We are grateful for Charlie and Robin for hosting us.
Have a wonderful Thanksgiving!!
by Roland H. on Nov 18, 2023
We will stay here again. The staff are very helpful and the marina is well maintained.
Thank you so much for the great review! Please come and stay with us again.
Have a wonderful Thanksgiving!
by Michael T. on Nov 17, 2023
Very nice marina! Friendly staff and great service. Stayed 4 nights here and had some service work done. Used their courtesy vehicle to get a rental car. A nice memorable stop on our Loop adventure. Restaurant was closed.
by Chris F. on Nov 16, 2023
We stopped for two days and ended up staying three. The maintenance dept. was amazing taking care of propellor issues we had since Canada. The fuel dock with the courtesy cars and service were great. A very enjoyable stay.
Thank you so much for the great review! We are so glad you decided to stay with us! Please come again to visit when you have time!
Have a wonderful Thanksgiving!!
by Barb W. on Nov 15, 2023
We had an excellent 2-day stay at Safe Harbor Aqua Yacht. The Service Dept provided me with some much needed parts and the parts they didn't have they sourced at a local auto shop and loaned me a vehicle to go pick up. They truly went above and beyond! All the staff were friendly and helpful.
Thank you so much for the great review! We are so glad we could be of assistance. Please stop by for another visit anytime! Have a wonderful Thanksgiving!
by Richard H. - Verified user on Nov 14, 2023
Everything you need at this marina!! Super service center, courtesy cars, on-site Restaurent and Southern Hospitality!
Thank you so much for the great review! We are so glad you chose to stay with us. Please come back and visit with us again in the future! :)
by Jodi C. - Verified user on Nov 14, 2023
We had a very nice stay. Staff was fantastic. This is a large place, you will get your steps in here.
Thank you for the kind review! We hope you will stop by and visit with us again in the future. :)
by William C. - Verified user on Nov 13, 2023
Staff were great, always helpful, docks were in good shape, long walk to the showers 🚿 but good exercise. Very accommodating marina, we enjoyed
Thank you so much for the great review! We are so glad you chose to stay with us. Please stop by to visit again!
by Captain E. - Verified user on Nov 13, 2023
Great facility and staff! Marina is in good shape and the shop is well stocked.
Thank you so much for the great review! Please stop by to see us again!
by Donna M. - Verified user on Nov 08, 2023
Amazing staff, amazing service. Beautiful spot. Great marina. Would highly recommend.
Thank you so much for the great review! We look forward to your return visit. Safe and Happy Travels!
by Kris R. - Verified user on Nov 06, 2023
The harbor master ‘Randy’ is so welcoming & friendly! Fuel was lowest around ($4.64 diesel) & free pump outs!! Docks are great too!!! After the loopers were all parked (D dock), Randy came down to make sure we were all settled in ok and asked if we needed anything. ❤️ We had dinner at the onsite restaurant (grilled catfish Po boy, SO GOOD!!!)! We finished the night at the end of D dock where they have a great seating area for transients!! I highly recommend this marina!!
Thank you Kris for your wonderful review! Your time to do so is truly appreciated! Come back to see us whenever you can! Safe and happy travels.
by Dave T. - Verified user on Nov 05, 2023
Nice place, clean and very friendly. Would like to come back for some time, real pretty
Thank you Dave for the great review! Your time to give us this review is truly appreciated. Please do come back and enjoy our wonderful area! Safe and happy travels.
by Scott G. on Oct 30, 2023
Every staff member I met was very helpful and knowledgeable. I needed to use the service department and they were able to get my issues fixed and were also great to work with.
I just wish the restaurant was open during our stay.
Thank you so much Scott for the great review! We are so happy you chose to stay with us. We are working on getting a restaurant with longer hours. Safe and happy travels!
by Allen C. on Oct 15, 2023
One of the best marinas and boat repair places I've encountered. Highly recommended for local boaters and Loopers.
Thank you so much for the kind review! Please come back and stay with us again. Safe Travels!!
by April S. - Verified user on Oct 11, 2023
Aqua Yacht was wonderful as always! We appreciate the marina car which allowed us to rent a car during our stay. The restaurant has the best cauliflower pizza ever! The staff is friendly, helpful and overall terrific to work with. We love our stays at Aqua Yacht!
Thank you April for the great review! We appreciate our wonderful customers like you. Hope you get to stay with is again soon! Safe Travels!
by bob p. - Verified user on Oct 10, 2023
wonderfull marina very accommodating
Thank you Bob! Hope you get to stay with us again soon. Safe Travels!
by Kelly B. - Verified user on Sep 15, 2023
Love our home port! They staff at Aqua is so good to myself and my husband!
by Kenny and Tammy M. - Verified user on Aug 23, 2023
Amazing facility and staff!! Very pleasant dock mates and showers are phenomenal. Only wish they had better cell reception/wifi.
by Doug E. - Verified user on Aug 09, 2023
Great people. Sorry restaurant wasn't open.
by Julie G. on Aug 07, 2023
Very well-run marina and boatyard. Lovely pool and fun restaurant. The staff at AY is very friendly and accomodating. I spent 11 days on the transient dock waiting on a crew change. Had work done-- new windlass motor and replaced a breaker in the control panel. The transient docks takes a lot of wake on the weekend so fender up!
by Randy E. - Verified user on Jul 24, 2023
Nice people at dock very helpful
by John E. on Nov 13, 2022
Service department was great! Nice marina and people were helpful. Would have been 5 star except the following: bathrooms were far away, I know it’s off season in Nov, but seemed a little understaffed on docks, and although it’s great they have courtesy vehicle it was on a first come first serve basis and you couldn’t sign up for a time slot - very frustrating. Overall would recommend, especially if you need to get your boat serviced.
by Rob M. - Verified user on Nov 04, 2022
Great service and friendly people.
by David D. - Verified user on Nov 03, 2022
Also, Billy at the gas dock is a gem of a person, helpful, knowledgeable, and accommodating!
by Sonja G. - Verified user on Oct 31, 2022
Easy to get to. Staff were very helpful.
by Kemp H. - Verified user on Oct 11, 2022
Facility was fine, attitude was good but restaurant was closed and courtesy cars were broken down. Surprised to see dial back so early in season.
by caryl m. - Verified user on May 26, 2022
I would hgreat stop,, courtesy car. Only difficulty is transient showers are far away. Restaurant still not open
Thank you very much for your review and for choosing Aqua Yacht Harbor. We appreciate your feedback and will try to make your stay with us more convenient next time. Hope to see you soon.
by Mary W. - Verified user on Nov 15, 2021
The marina was nice. Wifi was a little weak at our slip. Good restaurant.
by My l. - Verified user on Oct 27, 2021
No answer on radio or phone for slip assignment or fuel. Waited almost 2 hours tied to fuel dock for attendant to return from lunch.
No assistance with docking.
Fuel is extremely more expensive than all other marinas since Chicago.
Only bright point was courtesy car and Freddy Ts up the road.
We would like to thank you for staying with us at Safe Harbor Aqua Yacht in this very busy transient season. We apologize for your wait and are very happy that you were able to use the courtesy vehicle to dine out. As the summer ends, our seasonal staff leaves to return to school so we appreciate your patience as the team is getting acclimated and staffed back up. We hope you visit us again in the future!
by Darrell M. - Verified user on Oct 25, 2021
Very understaffed - only one person at fuel dock - didn’t answer radio or phone. Tied ourselves up, did our own pump out. Dock hand started fueling- I finished up. Docks in good shape, good electric and water. Nice restaurant on the grounds. Permanent slip folk very friendly.
We would like to thank you for staying with us at Safe Harbor Aqua Yacht. As the summer ends, our seasonal staff leaves to return to school so we appreciate your patience as the team is getting acclimated and staffed back up. We hope you visit us again in the future!
by Sheila H. - Verified user on Oct 22, 2021
Wow! Beautiful marina! We were transients for one night. The restaurant has great food! Make sure to try the catfish filets if you’re into that! Also, we travel with our little dog. The restaurant allows dogs on the patio and brings out a pail of water for Fido:).
by Kathleen Z. - Verified user on Oct 21, 2021
Internet service was poor. Restaurant was closed. One sink in women's restroom did not drain. We did manage to get a courtesy car for a grocery run to Pickwick Market early the morning we left, but had to get the entry gate code from other boaters. Infact, the advice, help and cameraderie with other boaters was the best thing about this overnight stop!
by Paige B. - Verified user on Oct 16, 2021
Excellent visit with this marina- even pulled the boat for a reasonably priced look-see at the props. LOVE the high pressure showers! When your Loopin’, that long hot shower means more than you know!
by Ron G. - Verified user on Oct 16, 2021
Very friendly & helpful at the fuel dock. Beautiful location heading to the Tennessee-Tom. Great dinner at the Aqua Grill. Courtesy car & laundry available (didn’t use).
by Dean M. - Verified user on Oct 07, 2021
Lovely stay! Nicest people working at fuel dock! Highly recommend.
by Patrick H. - Verified user on May 17, 2021
They had my small boat at a dock taking a beating from high boat traffic. The dock master on his way home, saw our dilemma. He took the time unprompted to get us a better slip. Very good service. Thx
by Tina P. on Oct 27, 2020
Clean and well run facility. Courtesy car for errands is very helpful. Restaurant had fun atmosphere and good food. Called the ship store for a needed supply-- they didn't carry it, but called back a few minutes later and said they could order and get it in a few hours. That was an unexpected surprise.
by Jeffrey M. - Verified user on Oct 26, 2020
Nice facility. The transient dock is clean & in very good condition. We had dinner at the marina restaurant. The food was good but not great. On a Sunday, our only real contact was Bryant at the gas dock. He was helpful & pleasant.
by Steve R. - Verified user on Oct 21, 2020
The staff is great. The pumpout is very good. The only irritating thing about the marina management is that they accept and allow power cords throughout the marina to be permanently draped in the water. They also need to have a marine electrician go thru the electrical system along the transient dock, especially around 18-20. And check for everything, not just voltage. To many boats, including mine in july, have had issues connecting. If they want to make this a big transient dockage and protect the fuel dock, then they need to work with the state and put in a break water.
by Larry S. - Verified user on Aug 16, 2020
Very convenient and accommodating facility. Well located for our purposes.
by Jerry L. - Verified user on May 26, 2020
Great service and appreciated all the assistance.
by Thomas L. - Verified user on Oct 23, 2019
Transient dock was rocking and rolling. WiFi and cell service were bad. Good rate, good courtesy car.
Thank you for staying with us. I'm sorry you didn't have good wifi and cell service. ATT works best in this area. If you have Verizon or another service then it's not as good. The wifi has been holding up good so I'm not sure why it didn't work well yesterday. We had over 30 boats in transient yesterday and a few of them came in hot causing wakes at time on the transient dock. I hope you have a safe day of travels. Rodney GM
by Robert B. - Verified user on Jul 30, 2019
Great dockhands. Loved the e-mail that contained dock layout, wifi passwords, gate codes, water depths and general marina layout.
by Ronald P. - Verified user on Jul 07, 2019
We love staying at Aqua! Aqua is a nice marina with great facilities.