by blange1 on Oct 27, 2019
Bathrooms, showers, laundry all dirty. Wi-Fi doesn’t have range to even 2nd slip in from office. Nice to be on downtown Chicago, but otherwise, one of the worse marinas we have been to ESPECIALLY considering the exorbitant fees.
by denmich on Sep 23, 2019
Great location, so close to many of the cities great attractions. The marina and staff were outstanding, we look forward to our next stay there.
by jeffhinkens on Sep 22, 2019
Marina and staff were excellent we definitely will be back
We look forward to seeing you again!
by oneeyedogcrew on Sep 16, 2019
We love the convenience of DeSable. Never saw a single dock person the whole time we were there including when we docked but I spoke with them on the phone and they were very nice!
by bradsusm on Sep 14, 2019
We want a place where the boat didn’t rock all night long and this was it. It everything is pretty much in walking the. A clean Marina.
Staff is friendly but not helpful. We called in before we got to the marina and asked for help, the guy said they were understaffed and asked when we would be in I said 2 minutes and he said he would be there and then didn’t show. It was windy and a helping hand would have been greatly appreciate.
by cruisingonislandtime on Sep 12, 2019
Location 5 Stars. Staff very friendly and accommodating. Marina very nice with most slip holders seasonal. Only negatives that gives it less than 5 stars is: Laundry room very small with only one washer and dryer, pump out is via a service boat which is good but it is $25; no fuel dock, & marina is pricey. But it is worth staying downtown and close to everything. Very well protected from the elements.
by gloede on Sep 11, 2019
Loved it! Did not want to leave!
by alysana on Sep 09, 2019
We were there for 4 days and location, location, location. Access to everything. They would of gotten 5 stars if it wasn’t for the bathrooms & showers. Definitely in need of an upgrade. They were frequently dirty. Not worthy of the location.
by moorwine on Sep 06, 2019
There was supposed to be a convention cord for the power. Dock has twin 50, and I need twin 30.
by jcan1010 on Sep 04, 2019
Very helpful staff . Good power and WiFi. Very convenient to City. Easily able to adjust details of our stay as well.
by dratko on Sep 04, 2019
Clean docks, bathrooms, and helpful staff. Fantastic location to spend a weekend. Really enjoyed my stay.
by knotworthytobehere on Sep 03, 2019
DuSable Harbor is a wonderful Marina with OUTSTANDING MANAGERS AND A GREAT HARBOR MASTER!! The location could not be more perfect!!
On Behalf of the other managers and myself, we sincerely appreciate the kind words!
by ls1swap on Aug 27, 2019
I gave them four stars not because our stay was perfect but they made right by it and it was a very nice marina . the showers and bathroom were very clean, and the location is right downtown. The problem was that there was another boat in our slip when we arived. Not thier falt but unfortunately the phone contact number went to voice mail and I wasn't able to contact them. We had to take another slip but then couldn't leave the boat in fear of whosever slip it was would come back .That is what cost them a star. Would still book there again.
We're sorry to hear this situation took place. We take a lot of pride in making our guest stay as effortless and enjoyable as possible. Please come stay with us again, we hope to gain that addition star!
*Disclaimer* In the event this were to happen to anyone else. Please come see us in the harbor office, and we will make proper accommodations for you.
by wbatkiewicz on Aug 26, 2019
Great center city location, marina clean, easy walking distance to Navy Pier and numerous other attractions, free self pumpout at any time at end of D Dock, WiFi spotty at best.
by curlygirl1959 on Aug 25, 2019
Love the staff and loved our stay😎
by ljzwit on Aug 20, 2019
Staff is friendly and helpful. When our dock assignment got changed at the last minute they worked hard to make it right for us.
ljzwit, thank you for the kind words. We are glad to hear you had an enjoyable stay at our harbor. Visit again soon!
by mainstreetmarine on Aug 20, 2019
Been going there for years. Perfect location.
The staff and particularly the harbormaster... excellent!
Always a pleasure mainstreetmarine, Visit again soon!
by windquest on Aug 13, 2019
excellent staff and facilities
Thank you for the review! We hope to see you again soon
by lbauman on Aug 12, 2019
We enjoyed our stay and will definitely be back. Wanted to leave you feedback about needing some attention to the bathrooms, we were not disappointed in our stay!
We're sorry to hear your stay with us was unsatisfactory. We appreciate your feedback, we'll use that to continue our quest in providing outstanding service.
by sandradawn on Jul 28, 2019
Stay was very good, in close proximity to Navy Pier & the downtown restaurants. Easy Uber access. Wi-Fi not good @ all. Dockside cafe was good also. Would recommend
by twv on Jul 22, 2019
After four days at Dusable marina I can say that we leave very pleased. The location is second to none. The beautiful Chicago skyline to the west and Lake Michigan to the east. You couldn’t ask for more. Although it is a large marina the staff cares.
When we arrived we were greeted by a staff member in a small boat. This is how they navigate from dock to dock.
He explained where the marina office was and a few other essentials.
This is the best marina in the Chicago land area!!
by stee6043 on Jul 08, 2019
DuSable is the absolute best location available if you're looking to walk into the heart of Chicago and enjoy the city. It's a 10 minute walk to Navy Pier, 10 minutes to the parks, convenient to just about everything.
The staff (John) was exceedingly helpful. He was quick to respond to questions and very accommodating. We decided to extend our stay by a night and John was quick to make that happen for us. We really appreciated his time/service.
The docks were well taken care of (floating) and docking was a breeze based on how well protected this harbor is.
This was our first trip to DuSable and will not be our last. This is well taken care of and well run marina. I'd highly recommend it. A great spot.
Thank you for your kind words! We appreciate you and families understanding with a less than ideal situation, however I'm very pleased to hear our accommodations were well received. Please visit with us again soon! -John
by dailygrind on Jul 07, 2019
We had a great time as usual! We always enjoy our stay at DuSable. Sean and the others are so helpful and friendly.
Thank you for the review! we look forward to seeing you again soon
by jolly on Jun 20, 2019
The harbor master, Sean, and his team did a great job making our stay in Chicago's downtown harbor a good one. They assigned us a slip that worked well for getting in and out of. They met us at the dock when we arrived to tie up. They keep the bathrooms clean and in good working order, which is no small feat with the number of tourists and homeless people in the area who find their way into the private boaters' bathrooms and don't have an "owners' mentality" of keeping things neat. We spend a week or more in DuSable harbor each summer and the team there do a great job.
Jolly thank you so much for your kind words and thank you for staying with us at DuSable Harbor. We always look forward to your stay and hope to see you again soon!
by marinasi on Jun 18, 2019
We got a transient for Friday & Saturday. The staff were very friendly, helpful and hospitable. The location was beautiful and the Chicago city and Navy Pier views from the boat were spectacular. Perfect harbor to spend time with family and enjoy the outdoor attractions and chicago sightseeing. We will stay there again and definitely recommend it to any boater.
Marinasi, thank you for the review! We are glad to hear you had an enjoyable stay at our harbor. We look forward to seeing you again soon!
by mdhervey on Sep 26, 2018
Marina help was practically non-existent. The cafe at the marina opened and closed according to when employees showed up. The laundry is a one machine joke. Restrooms are very unpleasant.
mdhervey, we are are sorry to hear that you had an unpleasant stay with us. We will take your words into consideration and use it to make our Marina better this summer! We hope that you will stay here again in the future.
by optimystique on Sep 15, 2018
5 stars for location and the marina itself! 3 stars for the rest rooms & showers. The marina staff needs a better map of the area to give to boaters!
by boatergal on Sep 12, 2018
Location cannot be beat!!! Right downtown within walking distance to a really cool unique grocery store. Dockhands were helpful but not intrusive. Highly recommend.
Thank you for the review! We hope to see you again soon
by ellegould on Sep 05, 2018
Great staff. Friendly. Helpful. Super accommodations. Clean, safe harbor
Thank you for the kind words!
by slustig1 on Sep 04, 2018
Sean and Keith went out of their way to make sure that our stay was as enjoyable as possible. A big thank you to each of them.
Thank you for the review! we are glad to hear you had an enjoyable stay at our harbor.
by kymclousebaker on Sep 04, 2018
The Marina had awesome views of the City. Staff was friendly and welcomed us. We would definitely stay there again!
We look forward to seeing you again soon
by sruhlander on Aug 27, 2018
Wonderful! I was celebrating my birthday with 3 other boats from Hammond Marina! Slips were the correct size and we had the electrical hook-up needed to run our boat!. Thanks!
We are happy to hear you had a great stay!
by jhmunn on Aug 21, 2018
great location and friendly staff. will be back next year.
We look forward to seeing you again!
by knarf on Jul 17, 2018
The entire staff was always helpful,
Thank you for the kind words! We hope to see you again soon.
by a2mike on Jul 06, 2018
Great harbor with a fantastic view and access to the city. Very accommodating as we had to stay an extra day due to weather.
We hope to see you again soon!
by hogitz on Jul 06, 2018
Nice location downtown, shopping nearby. Bathrooms are a long walk. The docks are nice. They do not have fuel
We hope to see you again soon.
by rkunkel on Jul 01, 2018
The seagulls were horrible we were at the end of the T dock
It was covered in poop literally covered. Within minnthey were landing on our boat and pooping everywhere. According to the sail boats around they are there until around Aug first
It was no use cleaning the boat
They just kept coming.
Nice marina, great staff.
Great restaurant right by office
So you don't have to go into town if you choose not to.
I would never stay there again because of the seagulls there were thousands of them, we felt like we were in the movie, the birds.
by strattm on Jun 30, 2018
The staff met us at the dock. Very helpful to see someone hailing us and showing us where to go. Everyone we met there was friendly and helpful. We thought the shower/bathroom was a bit chilly and dark, but otherwise a good place to stay. Thanks!
by wiles on Jun 26, 2018
wifi doesn't work and staff could not help
by madeur on Jun 21, 2018
Beautiful place to stay in the heart of Chicago, just south of Navy Pier! Easy walk to Navy Pier, and public transport readily available. Rates aren’t cheap, but location, location, location!!
by skigile on Jun 18, 2018
my family loves this place
by lorenhartman on Jun 17, 2018
Very good. Friendly marina. Will be back
by captainrussell on Jun 14, 2018
Very smooth transaction. Harbor staff was very helpful. Thanks to all.
by maxstrycker on May 29, 2018
The overall facility was ok. However the first night I was there (5/18), I returned to the boat rather late (2am) and my gate code did not work. Thankfully the security guy was there. I saw he was in the car and tapped on his window. Unfortunately he was reclined in his seat, mouth open, fast asleep. After tapping progressively harder, he finally woke up, righted his seat and scolded me for tapping on his window. After making me try the not working code once again, he begrudgingly slammed his car in drive, pulled forward the 20 feet to the gate and tried my code. Still not working he was able to let me in with his code but made it very clear that this would be the only time that he would help. Needless to say, it was not an overly positive experience.
by johnthejetpilot on Oct 06, 2017
Very convenient location and wonderful stay. Great slip and fantastic views of Chicago.
by misslily on Sep 28, 2017
Wonderful friendly marina. We were on F dock so a real hike to the showers and office. Bathrooms were clean with great water pressure. Staff were very helpful and took the time to help with directions and information. Beautiful location with easy access to my favorite grocery ever close dog park and easy to get anywhere in the city. Was pricey but well worth the stay.
by celmem on Aug 21, 2017
This review refused to accept my "awesome" click.
Great marina is run very well, friendly and helpful. Facilities are very good. Great location.
Wifi is terrible.
Oh did not appreciate Dockwa taking full payment upfront!
by captcoho on Aug 19, 2017
Bath/toilet room just okay. No boaters lounge. Fantastically awesome location! Power boaters tend to create big wake in Marina basin
by philinchicago on Aug 13, 2017
Great location and friendly staff.
by cbmurch on Jul 22, 2017
Dock hands so-so. ( No help on docking, not very knowledgeable on area). Good location. Wi-Fi so-so. Pump out very good. City map should be provided. We enjoyed our stay in Chicago.
by jessiebollinger on Jul 08, 2017
Staff friendly and helpful. Clean bathrooms. Great security. Friendly boat neighbors. Thank you. Was at the end of dock F. No water pressure. VERY loud Gulls from 4:30 am till 10 pm. Land a lot on the boats.
by tyf8838 on Jul 03, 2017
A phone call would have been nice before giving my reserved slip away and having to move after tied up. Also, no one answered when calling on radio. Other than that, it was very nice.
by jaw497 on Jun 11, 2017
Great marina, staff is very helpful and friendly. It the best marina to stay at in the city.
by jscox48 on Jul 24, 2012
This is an easy marina to get to and is close to everything downtown. Facilities are good but don't expect help with lines while docking. Neighbor boaters are good to help. High price to pay but it is downtown.