by hug3kids on May 17, 2019
Very friendly staff. I had a mechanical problem and although I know they were slammed this time of year, were able to get me assistance. Not once did I hear them say we were busy - just a friendly smile and assistance. Thanks Josh, Steve & Jason.
by doublejd on Sep 30, 2018
Nice facilities, great restaurant, excellent dock staff.
by johntanderson40 on Aug 25, 2018
Great hospitality from the staff. Went above and beyond, by driving us to pick up a car. A super place to stay.
by xb1w46lrogh64x_ptu5u on Jul 26, 2018
The dock staff were very helpful with assisting us with docking our sailboat. The bathrooms and showers were cleaned often and well maintained. The weber grills were great for our BBQ needs and the picnic area is a nice amenity for our sailing club.
Thank you for the great review and feedback! We are happy to hear that you enjoyed our team and the facilities. Hope to see you again soon!
by mark42060 on Jul 17, 2018
Liz is the greatest Dockhand!!!
We agree; Liz is great! Thank you for your review and for choosing Stratford Marina. Please come back again soon.
by loon on Jul 16, 2018
Super clean (5) shower/restrooms around the pool area, Weber grills on all docks, super shaded picnic pavilion on the water to hang out, great pool, excellent dock hands who could not have been nicer, and the Outrigger restaurant for 3 + meals was amazing. We didn't even want to go to town! Great Job Stratford Brewers Safe Harbor!
Wow! Thank you for this great review. It is so nice to read that you enjoyed the marina, facilities and restaurant. We sincerely appreciate your business and hope to see you again soon at Stratford Marina!
by alacrity43 on Jun 14, 2018
The dock staff was great helping us get our 43’ sailboat tied up in strong cross winds and a heavy current. The ships store staff helped us retrieve some digital installation instructions for our new ice box compressor and helped us properly recycle the old one. We had guests join us at the Outrigger Restaurant for dinner, the food and service was great... lobster mac and cheese as well as soft shell crabs were amazing. WIFI was solid, showers were very clean and comfortable.
Thank you for such a wonderful review of Stratford Marina! We are so happy to hear that you enjoyed your stay and that our dock staff and ships store staff was able to help you. And we agree, the lobster mac and cheese is delish! Please come back and stay with us again soon! Happy sailing!
by mdhay on May 30, 2018
Steve was great at customer service and he made the effort to work us in when he was pretty full with transients. "A" dock left a little something to be desired, particularly on the approach, very, very shallow -come in on a rising tide or with some water under you. Stratford doesn't offer much but we did get our laundry done in a very good facility
by winedown23 on Mar 07, 2018
It was very nice but they kick you out at 11am which is to early then other places. And if you are over by a minute they charge you. Then keep charging you minute by minute. Get's expensive. Which is was the old Brewers...
Good Morning. Thank you for taking the time to review us online and also for staying with us for an overnight visit. We are glad that you enjoyed your stay! Since our slips are all occupied by slip members during the season, our members submit float plans with us to let us know when they will be vacating the slip. This allows us to enjoy the company of visiting vessels such as yourself! Unfortunately we have to make sure that these slips are available for the returning slip member's arrival based on the submitted transient reservation. The time agreed upon to our members for return is after 11 am. We would love to have you with us for much longer, but this window allows for less confusion from the departing vessel to the returning slip member and allows time to greet the next incoming vessel.
We try to be lenient with the schedule by only charging $10.00 every additional hour past 11am and sometimes this is waived dependent upon communication and circumstances. If ever there is a condition where one would like to stay an additional night, we can always make adjustments and find another slip for the vessel if the current slip is unavailable for the additional night.
We hope you understand why this is necessary and we thank you again for coming to stay with us! We hope you have a great 2018 season and please let us know if we can accommodate you and your vessel in the future.
by dharple on Nov 25, 2017
Beautiful location! Super clean and well maintained facility. Very friendly staff. Outrigger restaurant is wonderful.
Good morning and thank you for staying with us! We are very pleased that you were able to enjoy the marina so late in the season. I'll make sure to forward your comments to the staff at Outriggers. Thank you again and we hope the rest of your trip offers favorable seas!
by roomfortwo on Oct 02, 2017
Staff very friendly and helpful. Josh was they to great us and help with docking
Added a night d/t rain and wind. Ride into town
Good Morning! We are very happy to hear that you enjoyed your stay with us. It was an absolute pleasure to have you as our guests. Sorry the weather wasn't more cooperative. I hope you enjoy the rest of your season and please let us know if you will be back around next year. Have a wonderful off-season!
by margozink on Sep 04, 2017
What a wonderful marina with such hospitable staff and management. Josh went out of his way to try to accommodate us after we needed to change our arrival date several times due to engine work. Steve drove us to the store and picked up a supply at West Marine for us.
by mitch2554 on Aug 22, 2017
Marina condition was very nice and clean. Good amenities. Staff was good and willing to provide assistance. Permanent slip holders were friendly and offered information. Marina rules are a bit stringent. If you exceed the 11AM checkout they will charge $10 hour afterward and a $20 dollar key deposit was high. The key did not open the bathroom as promised.It only opened the gate. There was no discount on fuel. All in all we would go back. It was much better before they got purchased / aquired by safe Harbor. Here's a great suggestion since you can't check in until 1pm you should have to leave before then. Other Marina's don't kick you out early or exorbitantly charge you.
We will be back.
by jcwfpmd on Aug 21, 2017
Marina condition was very nice and clean. Good amenities. Staff was good and willing to provide assistance. Permanent slip holders were friendly and offered information.
Marina rules are a bit stringent. If you exceed the 11AM checkout they will charge $10 hour afterward and a $20 dollar key deposit was high. The key did not open the bathroom as promised.It only opened the gate. There was no discount on fuel. All in all we would go back.
by joeavellar on Aug 08, 2017
Avoid this Brewer's. I am a repeat Brewer's customer. This year, I stayed in Branford and Stratford. The dock hands at Stratford are great. The Manager HORRIBLE. After arriving at 3pm, I was told they had to "straighten out returning bathroom keys" before I could get one. Two and a half hours later, the staff still could not give us and the other boat we were with a bathroom/pool key because the manager, Rod, had not dealt with them yet. They had tried to raise him on the radio but he had told them specifically not to bother him because he was busy. After 2 and a half hours, Rod released the wrong keys to the bathroom/pool area. They didn't work. My wife became involved and was with the crew when they contacted Rod again to say he'd given us the wrong key. He berated them over the radio, saying things you shouldn't say to any employee, in my wife's presence. She is a manager herself, and went with the dock hand to get the correct key from Rod. His apology was that he had 100's of things to do that day and his apology for showing disrespect to his employees was that he didn't know she was there when he berated his workers. I overheard this encounter. A lousy excuse on so many levels. One, what customer should wait for 2 and a half hours for a bathroom key, cause the manager doesn't know how to delegate. Two, the correct apology for abusing employees is not "I'm sorry you overheard" but "I shouldn't have done it."
We shall avoid Brewer's Stratford and suggest you do too. The others are far better managed.
by coldwd on Aug 08, 2017
Excellent facilities & service. Will be back.
by dougabel52 on Aug 07, 2017
The dock staff were excellent but the management made our stay there less than ideal. It took 2 hours to get a key to access the bathrooms, showers , and pool. We had to actively persue the staff for a key only to find out that management was responsible for the delay in obtaining a key. In fact we overheard management on the radio state that servicing us was not a priority. We will not stay here again.
by tapestry on Jul 30, 2017
This marina is excellent! They were quick to respond to my reservation request as well as answer any questions before arrival. Dock master Steve couldn't have been more accommodating. He keeps clean, organized docks and communicates well. At the marine store, Josh went out of his way to assist with a problem and relieve my concerns. All the staff were friendly and helpful. We highly recommend this marina!!
by lawrence2 on Jul 17, 2017
Very Nice marina.
They had the slip I asked for and the staff was very helpful.
by top1performer on Jul 13, 2017
Brewer Stratford Marina is a clean, well run facility. The staff is very helpful, pleasant and professional. We've been guests there for a number of years and always look forward to the visit. We don't know of any other place we'd rather be. Thank you! Fred & Jan
by fullcircle on Jul 05, 2017
Brewers Marinas are always great and the staff Is helpful. It is very relaxing in their pool after a long hot sail. Had a good time.
by cabandtops on Jun 16, 2017
OUT STANDING FACILITY, RECIEVED EMAIL THE DAY BEFORE ARRIVING THAT PROVIDED INFORMATION ON THE APPROACH. JOSH ARRANGED TO HAVE A MECHANIC WORK ON MY VESSEL WITH SHORT NOTICE AND AT A VERY RESONABLE PRICE