by nikisha73 on May 19, 2019
Great staff at the Marina..
by ardavis655201 on May 15, 2019
Great place, everyone was friendly and helpful,the ladies at the marina where hilarious, well stocked store
by leflars on May 15, 2019
Always a good experience here. Employees are great! Gas available. Ramp and docks are very good.
by srobbi on Apr 29, 2019
Had a great time. The new system to reserve a dock was easy and convenient.
by 604barry on Apr 26, 2019
Excellent marina, great staff. They need to return the bench to the south washroom
by 6197874998 on Apr 23, 2019
Great job easy to use
by brd1123 on Apr 22, 2019
I live and love my town here. Sue at the front desk is awesome as always.
by thchavez05 on Apr 17, 2019
Great facilities and very helpful and friendly staff. So convenient on a busy weekend to just park your boat at the end of the day and walk away, instead of waiting to trailer and launch each day!! Highly recommended!!
by anotary4u on Apr 10, 2019
I have been coming to Lake Havasu and using the Marina for a little over 35 years. The staff are the wonderful. Generally we have no problems. This past weekend we had booked and payed for a slip for 5 days. We came in 2 days late since the slip was prepaid it wasn't a problem. Upon check in I was given tags and paperwork designating G16 to be our slip. ( I believe the gal was new)
anyway after finding another boat in our slip at 6 pm it was difficult to let someone know we weren't sure where to park our wave runners.
It was a hassle!! I hope we wont encounter the problem again.
thought you should know.
by sailscott on Jan 13, 2019
We slipped our motor sailboat for one month (mid-Dec. to mid-Jan.). Great experience! Excellent facilities, security, staff, and neighbors. Looking forward to next year! 🙌🏼😎⛵️🌅👍🏼 Thank you!
by sandravaughn on Jan 13, 2019
Need to have more slips available for handicapped people.
by skeray1 on Oct 21, 2018
Great location and friendly service.
by elopez1556 on Oct 08, 2018
Paid for Friday. Website said it closed at 5pm. Arrived at 3:50pm. It was closed. Didn’t get reimbursed for Friday.
by alvinlayton on Oct 06, 2018
The people running the office at the marina are always very nice and helpful. However, the per night price of the slip at $43 is way to high. The facilities are great.
by nickelbkue on Sep 30, 2018
Hi.. never made it ...barely out of phoenix.. blew axle bearing on boat trailer... maybe next time.. thanjs
by shanleym on Sep 26, 2018
Always have great fun while we visit at Lake Havasu. It's our favorite lake.
by rxdianna1 on Sep 18, 2018
I am local and don't use the slips often but, I love that you can make reservations online now at DOCWA. Very user friendly and no more running to Marina to get a slip when I have company coming that can't back a trailer. lol I do use the Marina a lot and love the service.
by bkeller850 on Sep 16, 2018
Great facility for overnight mooring
by havasu99 on Sep 11, 2018
Slips on row A are taken all the time by other boats and there is no one checking. On the Labor Day weekend our slip was taken and we had to go a look for a Marina employee, have to find a place to dock my boat and wasted over an hour. A friend of my had the same problem and he was provided another slip that was too narrow and his boat was damaged. He went to complaint and the Marian did not want to take any responsibility or at least refund his rental. You make the reservation, they immediately charge you for it, it’s none refundable and none transferable and they do not have the proper controls to guarantee that your slip will be available when needed.
by tbone on Sep 10, 2018
I thought the slip was inexpensive. But I was in slip K21 and was too far from the parking lot. Had to carry a lot of supplies a long distance. I'm usually in the "A" section right across from the fuel dock. Other than that there is plenty of parking. Plenty of fuel and supplies.
Thank you for the review!
by jodellz on Sep 10, 2018
Staff was great location easy to get in and out
by joezo2 on Sep 05, 2018
Great experience! The team was very friendly and professional. When I got there, I had realized I had forgotten my registration, they went out of their way to make things as easy as possible for me to leave my boat at the courtesy docks while I went to pick it up. The docks were cleared and very well maintained. Thank you for a great stay!
by maurivivanco71 on Sep 04, 2018
Marianne at Lake Havasu Marina is a 10 star. She was always very helpful, kind and polite. I will always use this marina for my future stay because of Marianne!
by jasonianni21 on Sep 04, 2018
Mary Ann and the manager were very accommodating to me and i really appreciate them working with me and my family. Everything was perfect. I will stay again
by garcia9644 on Sep 03, 2018
Excellent! This experience was great! Very easy and made for a wonderful weekend!
by btmgwilli on Sep 03, 2018
Love the convenience of putting the boat in a slip. However, our #M4 slip was in disrepair and the algae was thick. Other docks were completely clean. Considering the price to dock, it's reasonable to expect to see active algae control and slip maintenance occurring at all times. Never saw an employee on or near docks.
by kahunax80 on Aug 27, 2018
very convenient & easy to access
by mbstevens21 on Aug 27, 2018
Clean marina, great ramp and great staff. Will definitely launch here in the future
by ortega0269 on Aug 26, 2018
Very nice place very clean and
everyone was very helpful. Did not like paying the extra $20 dollars parking fee for the truck.
by sjbarrera on Aug 19, 2018
The staff was super nice and check in was quick and easy. The downfall is the docks are full of weeds. Not just a little, like overgrown gonna clog up my engine thick!
by prentice on Aug 19, 2018
Very convenient and not overly pricey. Will do it again.
by 2415 on Aug 14, 2018
Always the very best!! Smooth holiday weekend, the staff was great. Relaxed and service with local hospitality.
Thank you. We're glad you had a great time!
by mrsbeerkan on Aug 14, 2018
Awesome marina. Staff in the store are fabulous!!!
by bholmes on Aug 13, 2018
Staff was polite was extremely courteous. Facility was well maintained would use this marina again.
by brandmeier33 on Aug 09, 2018
We had planned to only stay for 2 days but they had no problem extending our stay for 5 days, we were grateful for the accommodations. We will definitely be back!
Great to hear! We look forward to your next visit!
by mtds2096 on Aug 06, 2018
The employees were super nice and we loved being able to rent a slip for our Sea Doos.
by mastodgel on Jul 29, 2018
Put way back in marina at the end of row , little manueverability in windy conditions . When it was time to load boat up on Saturday marina parking was so full I could not get to my trailer. Totally blocked by other inconsiderate boaters. Security had to help me physically pull trailer out of slot and get hooked up. Not acceptable since we asked or told to not block any other trailers when we arrived.
by ashcroft on Jul 26, 2018
Friendly and informative staff at main gate and in store, great launch ramp, parking, and slip access.
by heroman on Jul 18, 2018
We loved it. It's secure, well illuminated, organized, clean, and easy access to your boat. Definitely, we are going to stay there in the near future. At the registration, the lady was helpful and understood what we needed. She was polite and professional. Thank you for making our stay pleasant and uneventful.
by mclprops on Jul 18, 2018
It made the trip, not having to worry about first come first server for a slip. Thank you.
by cruztym1 on Jul 08, 2018
30' slip, Outstanding stay for the week of the July 4th
by stephen12004 on Jul 07, 2018
Employee gave us wrong slip. Had to go back next day and get right one. This is the third time this year this has happened. Every time we use Havasu Marina they mess up something. Unfortunately, only local marina with slips.
by acastro on Jun 30, 2018
Great! Never have a trip that I’m not happy with!
by shanchase99 on Jun 30, 2018
Was a nice stay but my boat is disgusting now..
by 1rvrrnr on Jun 23, 2018
Great place to store your boat overnight or for the week and or month very easy access in and out. I arrived early and was able to check in early the clerk was great she showed my an overview of the slips to make sure it was suitable for me, will defiantly store my boat there again
by cbutcher on Jun 20, 2018
Docks are very nice, parking was great. This was our first time launching and docking in Lake Havasu. Check in was fast and the lady that helped us was super nice! She pointed out a free map of the lake and even walked outside to point out our slip, launch ramp and parking areas (trailer & truck). Overall great experience!
We're glad to hear you had a great experience! Thank you for the review.
by alabrum on Jun 19, 2018
We arrived late (630pm) and didn't realize that we had to have checked in earlier in the day to get into the marina and get our slip #. This was super inconvenient and NOT communicated to us.
We're sorry to hear about your situation. During the summer season, our store stays open until 5:30 pm. In order to receive your slip assignment, you do have to stop by and check-in at the store. We try our best to explain this process to customers not only prior to them making a reservation, but we also send 2 email messages that remind customers of our check-in process. Hopefully you enjoyed the rest of your weekend, and we hope to see you again soon!
by lrichelieu on Jun 16, 2018
We had a great time!
by clelandracing on Jun 16, 2018
Very nice docks, very clean facility. Gas is to expensive but that's the only complaint. Everyone there is very kind and professional.
by fxs777 on Jun 12, 2018
Easy set up and location.
by mski on Jun 05, 2018
This was my first time using the Lake Havasu Marina to dock my boat for the weekend. Check-in was quick and easy, the staff was very friendly and the slip was easy to get in and out. I would definitely recommend this marina!
Thank you for the review!
by andreaa on Apr 27, 2018
We had a seamless and enjoyable stay! From beginning to end, everyone was very helpful and friendly, from the guys at the gate to the ladies in the office. We reserved a slip for the Desert Storm Poker Run and even though it was an extraordinarily busy weekend - the marina team went above and beyond to make sure our reservation went smoothly!
Thank you for the review. We're glad you had a good experience and we look forward to seeing you again soon!
by amy1988 on Mar 31, 2018
by mattisaki on Mar 30, 2018
Booked the slip for my Malibu 23 LSV in mid January for the 26th of March. Broke my ankle wakeboarding at the end of January. Wasn't sure if I was going to make it for the Havasu trip at all with 10 people. Kept my reservation. Decided I would be up for the trip but wasn't sure if I was going to bring the Malibu, based on inexperienced and new boaters in my group. Three people cancelled on March 24th and I found out that one of the other boaters that was going to make it was bringing a Four Winns Horizon 190. Also the wind report was 20 knots so wakeboarding and surfing wasn't going to happen. Didn't really want to captain the Malibu with inexperienced boaters, a recovering broken ankle, kids on the boat, high winds, and another boater bringing a boat that would accommodate our party. No brainer. Called and spoke with Mary Anne at Lake Havasu Marina on March 25th. I explained the full situation. She said that policy stated that I had to bring my boat and we could not use the slip for another boat due to inclemental weather. She was more than happy to cancel my reservation without refund because policy states cancellations must be made seven days in advance. However, if we made another paid reservation for the Four Winns after the cancellation for the slip I booked over two months prior, maybe, we would be able to use the slip after Re-Reserving and making another payment. That's if someone else wasn't trying to book a slip at the same time and submitted their information before us. I politely declined and bit my tongue through that frustration and told her to leave my reservation in place after multiple attempts on her part to get me to say that in effect, I was cancelling my reservation. She also stated that she would contact management who was not there and see if there was anything that could be done. Because during spring break apparently Lake Havasu Marina managers are not at the marina. She called me back a half hour later and said very nicely again that technically I was cancelling my reservation and we could try to Re-Reserve the slip through Dockwa on a first come fist serve basis and there was no guarantee we would get the slip I already paid for by paying for it again because the registered owner of a different boat accompanying our party was bringing his boat instead due to circumstances. But hey, that's policy. Again she urged me to cancel my reservation. When I wouldn't cancel my reservation she said that the reservation was made through Dockwa, therefore there was nothing she could do and that I could try to contact Dockwa to change my profile to the owner of the Four Winns Horizon 190. Disclaimer: I talked to Mary Anne in January because I did not understand the Lake Havasu Marina website page well enough to figure out that the only way to book a slip at Lake Havasu Marina was through Dockwa, otherwise, why wouldn't she have booked my reservation during that phone call in January instead of redirecting me to the Dockwa site on the Lake Havasu Marina page. I contacted Dockwa and spoke to Ryan on March 26th. He was very nice and stated that he would change the information in my Dockwa account to reflect the change in boat and registered owner. According to Lake Havasu Marina policy, the registered owner of the boat as well as registration have to be present, which they were. However it was ultimately up to Lake Havasu Marina and their policy. He even stated that the fees were already paid for the slip and that Dockwa didn't receive my money, Lake Havasu Marina did, and maybe they could credit the fees that were already paid, which he stated after talking to Mary Anne, they would not. Bottom line, I paid for the slip and it was up to Lake Havasu Marina to accommodate the changes due to circumstance. They did not. So I paid for a slip that I was not able to use due to Marina policy. I feel that the way it was handled by the Lake Havasu Marina, specifically Mary Anne, was very unaccommodating, and flat out insulting to stand by Marina "policy" to try and get me to cancel my reservation which seemed to be the ultimate goal, and second best scenario for them to get my party to pay for the same slip twice. It's not about the money, we are boaters, an overnight mooring fee is nothing, it's the principal. My experience was price gouging, Mary Anne stated that they were fully booked in our conversation on the 25th when I was repeatedly pushed by her to say that technically I was cancelling my reservation, which I found very disrespectful, ethically poor, and overall disappointing based on an unbending policy. Thanks for nothing but a lot of wasted time and a very small amount of money which is more important to Lake Havasu Marina and their unavailable management staff than business ethics, their customers, fairness, building good rapport or reputation.
Sorry to hear about your experience. We definitely don't encourage customers to cancel their reservations, but we do understand that customers sometimes have to change their plans. It looks like there must have been some miscommunication regarding your reservation. We make every effort to help out the customers; however, one thing we can't change is the weather! Please give us a call so we can further discuss the issues.
by fortunare on Feb 18, 2018
Nice docks with very limited electricity and NO water.