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by Captain Deborah v. - Verified user on Jul 15, 2026
We've been here before, a year ago , and chose to stay here again for one night on our way up the Chesapeake Bay. Inherently , nothing wrong with the marina but it's not very dog friendly so I doubt that we will be back.
It was extraordinarily hot the day we arrived and the docks were so hot đ„đ„” (we were warned thankfully by the dockhands). But it's a long way to where there's an area to walk the dogs and I just have to say that it was horrible for our girls. I stopped a few times to hose down their paws đŸ but we couldn't wait to get back to the boat.
The area where we can walk the dogs is a public parking lot and people are smoking pot in their cars. We noticed that on our last visit a year ago too. But this time, we saw two condoms lying on the ground. So gross!
For this reason, and as long as we have our dogs traveling with us, we'll chose another marina.
I give this marina a 3 only because of the dog issues.
If you don't have dogs, then it's fine.
by Ira "Skip" V. - Verified user on Jul 10, 2026
Nice Marina and restaurant. This is our second visit this summer. Walking distance to downtown Portsmouth, Ferry across Elizabeth River to Norfolk. Suntex has several marinas on the east coast. Good outfit! Rick is the GM for both Portsmouth and Yorktown and both are excellent.
by Leander W. - Verified user on Jul 09, 2026
We've stayed there many times and it's always good. The staff is very friendly and professional and the facilities are good. Since Suntex acquired the facility there have been numerous repairs and improvements. It had gotten a little run down but now it's back to an A+ facility. The location is great - there are many attractions and restuarants nearby both in Portsmouth and Norfolk.
by Trey B. - Verified user on Jul 09, 2026
I have been a Captain for 40 years and I stay at this marina multiple times a year and have always enjoyed it, however I will NEVER stay at Tidewater marina again. I was told by the Manager, Rick Monday, that he would âuntie my lines and kick me the fuck outâ because I questioned him about moving me and that he was doing me a favor, stared cussing at me because I refused to come to the dock office when he summoned me on the phone, and when I hung up on him, he went ballistic. Rude, disrespectful, and completely unprofessional!
Marina Response:
Thank you for taking the time to share your feedback. We take comments like these seriously, and the events described in your review do not reflect our understanding of what occurred. Our team is committed to treating every guest with professionalism and respect, and we would appreciate the opportunity to speak with you directly to better understand your concerns.
Please contact us at
[email protected] or (757) 393-2525 at your convenience. We look forward to the opportunity to speak with you.
Thank you,
Suntex Management
by Timothy G. - Verified user on Jul 05, 2026
There was no AC in the bath house. This morning I was told that it would be at least a week before it's fixed. Only minimal water pressure. The water temperature kept getting hotter and hotter. Apparently the cold water doesn't work either. Other than that, it was a good stay.
by Stephen B. - Verified user on Jul 05, 2026
Get the diesel fuel up and running.
by Guy S. - Verified user on Jun 28, 2026
Tidewater has a first rate setup, but they have given over control of one of their dock bathrooms to Freedom Boating Club. Only 4 toilet seats available to the whole marina's men when freedom Boating Club is closed.
by Orlando H. - Verified user on Jun 27, 2026
No line handlers after 5PM even we give our arrival time 6:30 pm. No assistance at all. Morning &am nobody to assist with lines so we dock and undock by ourselves.
Marina Response:
Hi Orlando, the team spoke to you several times during the day of your arrival and we were not made aware of a request for after-hours line handlers for arrival or departure. We strive to make every effort to serve our customers needs. We hope to see you and your beautiful yacht on a future visit and look forward to being of service again in the future.
by Steve G. - Verified user on Jun 23, 2026
The docks are clean and the restaurant was great.
by Christopher B. - Verified user on Jun 23, 2026
I had to call outside of the 48-hour window to cancel my reservation due to high wind conditions. I was disappointed that Tidewater Yacht Marin a would not even consider a partial refund.
Marina Response:
Christopher - We understand your disappointment; however, the cancellation policy for Harborfest reservations is clearly outlined at the time of booking. Since your cancellation occurred outside the refund window, we were unable to issue a refund as stated on the phone at time of cancellation. We apply the same policy to all guests, regardless of the reason for cancellation.
by Nohn K. - Verified user on Jun 23, 2026
They ran out of ice in the whole place on Saturday. Other wise it was good.
by Anne H. - Verified user on Jun 22, 2026
Outstanding service and amenities! Will
definitely return.
by Travis T. - Verified user on Jun 22, 2026
We had a wonderful visit. The dockhand, Ron, was excellent. We will be back.
Travis
by Richard P. - Verified user on Jun 22, 2026
Great stay. Staff very service oriented.
by Peter L. - Verified user on Jun 22, 2026
excellent facility, friendly and helpful people, it is a first class organization
by Cornelia J. - Verified user on Jun 21, 2026
Best kept secret in Hampton Roads! Rick Monday, Caitlyn, Kathryn and their team are always hands on deck to assist. The docks are beautiful - great location - and a wonderful restaurant attached ( shout out to Jessica of Fish and Slips)
by Marco D. - Verified user on Jun 21, 2026
Great lady at the office
by Corey C. - Verified user on Jun 21, 2026
We felt very fortunate to get a slip during Harborfest and arrived after the marina was closed but staff texted slip assignment and bath house code so we were good to go! Our dock (west access) was a fixed dock and slightly rough but manageable. The restaurant is excellent and the view across to Norfolk for the parade of tall ships was amazing
by John B. - Verified user on Jun 21, 2026
TYM was very busy for Sail250, Juneteenth, and Harborfest. Despite the multitude of boats arriving, their dockhands were extremely responsive and skilled at their jobs. TYM social events were enjoyable and the tall ships and fireworks shows made the weekend even more special.
by Anna J. - Verified user on Jun 21, 2026
Excellent marina? Friendly staff, Clean, good crowd. Could use a pool, overall a great spot! BYC from Gwynnâs Island will be back next year
by Lee C. - Verified user on Jun 21, 2026
Great arrival instructions and terrific staff. A lot of fun energy here. Great viewing of the ship traffic along the ICW
by Henry C. - Verified user on Jun 20, 2026
No power at our end of A dock, many of our dock mates had the same issue To be fair we got there late, but the others who were early just shrugged when asked what they were going to do about it
Stuff happens, but there should be communication, especially after calling and leaving messages with no response
by Liam m. - Verified user on Jun 19, 2026
Great place to tie up.
by W. M. - Verified user on Jun 15, 2026
Communications upon arrival were excellent, staff met us at the pier and assisted with docking, excellent facilities, just another great Cock Island Race weekend! Thank you Tidewater Yacht Marina for making more super memories!
by Kirstin B. - Verified user on Jun 15, 2026
The staff was wonderful from the time I booked my slip until the time I cast off. The marina is clean and well-maintained. The dockhands are exceptional.
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