by jerrodbd on Jul 12, 2020
We had a bad experience here, upon arriving we were assigned a slip. The young lady working the counter came out to catch our lines. Before we could fully pull into the slip and stop our boat she quickly tied off our stern spring line (short), which stopped the boat abruptly swung our bow into the dock and our stern into the boat next to us. Luckily we were able to prevent any damage. She attempted to pull our stern in without using leverage from the dock cleat, at the same time one of the dock hands held our bow to the dock using a dock cleat. I politely asked her to cleat the stern line so i could properly use leverage to pull our stern towards the dock (18Klb vessel). She did cleat the line, but then yelled at me when i said the boat was too heavy to pull by hand. I then had to get the dock hand at the bow to let line out so we could straighten the boat. She then stormed off without offering to help hook up electricity, rudely telling us to come check in when we were done. We were in shock at this point, during check in they handed us a card, didn't tell us about the grounds, no more than 5 words from them even after asking questions. We tried to do laundry while there, again rude experience while asking for a key to the laundry room. The machines were in such nasty condition, (should have anticipated this after seeing the bathrooms) we promptly returned the key without washing our clothes. The marina it self is in a deteriorating state. The structural pilings on the main walkway leading to the parking lot are rotting below the water line. The dock and finger piers do have steal pilings so we felt our boat was secure. The marina is in a good location and it appeared work was underway to improve the structural issues and facilities. We will not be stopping here again and cannot recommend it to anyone else.
by macker54 on Jul 06, 2020
Had a blast
Glad the pool was open
Love this Marina
by normanmorcomcastnet on Jun 08, 2020
The bathrooms were not attended to. They were dirty. This is the review from last time we stayed there. Nothing has changed!
by somersdaze on May 24, 2020
Stayed for one Saturday night of Memorial Day weekend. Thus the marina and restaurant in general we’re busy. Most staff were very pleasant. Restaurant food was very good and would definitely recommend sips and slips. Ship store was fairly well stocked with boat needs not so much on food items. Facilities are clean.
by krichards2017 on May 19, 2020
Nice stop at the end of a long run up from Marathon .... very helpful upon arrival .
by becky on Dec 04, 2019
Stopped here on my way up the coast. Billy and Kristen are awesome. Marina is in a great location and the new restaurant patio is a nice addition!
by rschattman on Nov 13, 2019
It is a regular stop on the way south when weather precludes passage south on the outside. It is at least 2 hours @ 5 kts from the bridge-tunnel. The docks are fine, people friendly, dock hands helpful, and ships store is decent.
by saylor on Oct 30, 2019
Friendly staff took good care of us. The town of Portsmouth is an easy walk and Norfolk and ferry ride across.
by barrett_d on Oct 21, 2019
Facilities were excellent and the dock master gave us clear directions to our berth and was very competent and friendly. Highly recommended!
by 9412689917 on Aug 28, 2019
Only one person marina. John was very nice and helpful, however he was pulled in all directions. Still a good place to stop, easy in, easy out.
by lwithner on Jul 23, 2019
Dock hands were efficient helping us at the gas pump and to our slip. The “floating pool” is very small and hot. The biggest issue was marina bathrooms which were disgusting, and appeared to not be a priority, they were really gross.
by jcottingham0561 on Jul 05, 2019
Docks were clean and there was sufficient staff to handle the holiday crowd. Didn’t use the bathrooms. Great fireworks viewing!
by rhammell on Jul 04, 2019
Bottom line up front: we will *never* go back. Where to start? Wi-Fi was worthless; when it was available it wouldn't stay connected at our slip. The marina folks suggested we stay closer to the office. Had people all over the marina using propane grills on the dock; some folks were told it was ok to grill on their boats. We had three boat loads of folks come in and set up awnings *on* the dock, with their tables, grills, lawn chairs, fishing poles, etc. for 3 days. They were nice enough but we had to walk through their "living" area every time we left the boat. The 7-day a week shuttle is not...the owner and one of his drivers were drinking beer in the pool on Sunday and decided the shuttle would not run that day...leaving us without a way to get to town unless we walked. The "groceries" advertised on site consist of a few cans of chili, some crackers, chips, frozen hot pockets, and other junk like that, plus beer and wine. When asked about it, the marina office said "We have beer and wine, what else could you want?" The claim to be "one of the best marinas on the East coast" is laughable. The only bright spot is the dock hands who were all friendly and capable.
by henfruit on Jun 24, 2019
Nice marina. Nice dock hands. Food was ok at there restaurant.
by bprinty on Jun 17, 2019
Great marina, with great people. the restaurant is always a good experience. the Facility is clean and up to date. the only thing I wish they would change is the store hours during peak season, and weekends. we pulled in at 5:30 on a Saturday and they were closed already, would have been nice to have a dock hand help us tie up
by yellowcakeman on Jun 16, 2019
Easy approach, nice staff, good restaurant, great view. The water taxi gave us an enchanting late evening tour of the greater harbor, including a close up water's edge view of Battleship WISCONSIN.
by rjgall54 on Nov 08, 2018
food was good service great
by woodsboats on Nov 03, 2018
We loved this marina! Well protected, good dock hands, especially John, great on site restaurant, Fish&Slips, and Old Town Free Shuttle was the best! Our driver/owner, Greg, was not only our driver, but the best tour guide and so very helpful.
by scottclay on Nov 02, 2018
Awesome place! People were very nice
by greardon on Oct 13, 2018
Marina has deteriorated since our stay 2.5 years ago. Bathroom and shower facilities are mediocre at best and need housekeeping.
by cpindp on Oct 10, 2018
It was fine until after I took a shower, I couldn’t find an electric outlet to dry my hair. I looked all through the ladies facility, but no plugs.
by tburling on Oct 04, 2018
Friendly convenient marina. Excellent bar/eatery on site. Always happy to come to TYM.
by jwandling on Sep 03, 2018
Restroom not very clean. Hand towels and TP missing. Pool appeared to have algae in it. Store not open after five, Not good for late arrivals in summer. Will probably try somewhere else next time over that way. Still some good restaurants in walking distance, and very easy to stop on the ICW.
by wheels2 on Aug 28, 2018
We've stayed there many times and it's always good. The staff is very friendly and professional and the facilities are good.
by summerpalace on Jul 05, 2018
Nice as always, appreciate the addition of the pilings between the slips.
by pbarbaruolo on Nov 05, 2017
Great job , nice marina
by fifermo on Oct 23, 2017
Good in all aspects except the pump out had almost no suction and could not pump even our small tank.
Good diesel - Valvect - and decent price.
by sheilasteele on Oct 22, 2017
Very nice marina. Clean and friendly!
by rocknroll on Oct 07, 2017
We tied up at approx 4:20 pm and requested to get about 500 gallons of fuel. The doc and had to request permission to start fueling me at that time as apparently management does not want to pay them overtime. One would think that a $1500 purchase could pay for a bit of overtime.
Eventually, it was a happy ending and they did get permission to sell me fuel.
by dgheusinkveld on Aug 08, 2017
Convenient location, good facilities, onsite restaurant
by waterman23456 on Jul 08, 2017
Older marina well located to both Waterside & downtown Portsmouth. Staff friendly and professional. Marina bathrooms could use refurbishment and something to control smells.
by topotraveler on Jun 02, 2010
We enjoy this marina for it's amenties and location. Floating pool, gas and diesel, pumpout station, pleanty of docking for transients large vessels or small, remodeled bath houses, wash house with commerical dryers and washers, within walking distance of many eateries, museums, a short $1.50 ferry ride to Norfolk VA with nice shopping mall, hotels, eateries, ballpark. A destination in itself, and short cruise from the Chesapeak Bay