by uwe r. on May 26, 2023
Very helpful at the dock coming in. Friendly at the office.
by Dean C. - Verified user on May 12, 2023
Easy to request and quick to reply to any request for slip on Dockwa. Dock master and staff are great and accommodating when docking . They are currently under some construction ( 2023) but doesn’t affect transient area
by ROBERT C. - Verified user on May 08, 2023
Very friendly and helpful staff. Great restaurant, looking forward to our next stay
by LARRY P. - Verified user on May 05, 2023
Due to dock replacements in progress the fuel dock was shutdown, the pump out, and showers were periodically closed. The staff was exceptional. However, the service in the marina restaurant was nearly nonexistent, and there is a mandatory 18% service charge. The showers did not have any hooks or shelves which made placing clothes and other items difficult.
by Igor K. - Verified user on May 01, 2023
Great marina! Helped me with docking. A lot of renovations since my last visit more than year ago
by Meg O. - Verified user on Apr 24, 2023
Staff is very friendly and will guide and assist you to your slip. The restaurant has nice menu and is reasonably priced and food is delicious. They have nice amenities.
by Todd D. on Feb 04, 2023
All the good reviews were from the previous staff!! Now they literally have staff beating up the elderly over parking spots …. They have no water .. no mail.. restrooms are nasty … so on and so on
by Patricia O. - Verified user on Nov 20, 2022
Friendly dock crew. Good restaurant.
by Peter M. - Verified user on Nov 17, 2022
Staff very friendly and helpful!
by David S. - Verified user on Nov 10, 2022
Easy access. Very friendly and accommodating. Excellent restaurant on-site, and short walk to downtown Portsmouth.
by Richard S. - Verified user on Nov 03, 2022
The yard is a construction site. Docks are good and staff friendly and helpful. There is an awful sewer smell by the office that has been there for years. Owner Rick is very caring.
by James L. - Verified user on Oct 31, 2022
Nice marina, main private showers under Reno so there is a locker style shower room to use for the time being. Nice people, very helpful. Good restaurant but limited menu.
by John K. - Verified user on Oct 30, 2022
C;ean and courteous. Easy in off ICW.
by Lorraine D. - Verified user on Oct 28, 2022
The facilities are clean and the people very helpful and friendly. The surrounding area is historic and clean too.
by Christine J. - Verified user on Oct 24, 2022
Wish they had diesel but they are replacing their tanks. Sister marina just south was not open when we left around 8am
by Stephen T. - Verified user on Oct 18, 2022
The facilities were beautiful clean and well-maintained. They are also in the process of upgrading some of the facilities. Beyond the great facilities the staff from the general manager to the dock manager were absolutely first class. The on-site restaurant had a great menu and the drinks were excellent.
by Capt. R. - Verified user on Oct 15, 2022
Arrival was after hours but they sent a pic of marina with slip circled. No diesel was disappointing and every trash and re-cycling bin was overflowing. Ate at the restaurant huge disappointment with bad service and automatic 18% service charge/to added. Waitress described the side differently than it actually was. My wife was finished her Luke warm meal before mine arrived. Wifes meal was passed by kitchen staff over my head and handed to her across the table. We waited to order appetizers til we got our table as part of our meal however even with being seated at the bar and paying for drinks before 7, happy hour pricing was not honored as we had to wait for the waitress to the our order after going g to get water. Not a pleasant experience and we had been there before and it was not so tardy. Staff was pleasant enough, just no efficient at all.
by David B. - Verified user on Oct 14, 2022
A very well run marina! Rick and staff are fantastic and very helpful. Facilities are in great shape and well maintained. Decent restaurant on site as well. Nice walk and park just outside of the marina. Highly recommend.
by Geoff R. on Oct 13, 2022
We spent four nights in October at Tidewater Yacht Marina after coming down the Chesapeake. When we arrived, there was a fair bit of confusion as to our slip and requirements, but to the credit of the dockmaster Curt everything was sorted out in a friendly and efficient manner. During our stay we found all the staff from Sarah and Cait in the office to the dock hands very friendly and helpful.
While we were there, the bathrooms under the restaurant were under renovation so were not available, but the bathrooms at the head of the dock had been renovated and were spick and span clean. The laundry facilities looked rather old, but worked well and were very reasonably priced ($2 a load for wash or dry).
We will definitely be staying here again!
If you are a “narrow” catamaran (fit in normal slips), you are best to call them for your reservation so you aren’t charged the catamaran rate.
by Richard C. - Verified user on Sep 19, 2022
Terrific stay. Although Tidewater no longer has a service department on site, Curt the dockmaster called Claude Nix at Prudent Marine before I arrived and Claude replaced a D series engine starting battery the same day. Great stay and service!
by Richard D. - Verified user on Sep 11, 2022
Dock hands were great.
by Yonder S. - Verified user on Aug 05, 2022
The staff was great!! We were in for 2 nights and got excellent service.
Note: There are many interesting things within walking distance and you can take a ferry over to Norfolk/Waterside.
by Alex B. - Verified user on Jul 29, 2022
Friendly staff, great views, awesome pool, nice amenities
by Kathryn C. - Verified user on Jul 18, 2022
Pro: The staff members were all super helpful.
Con: Cleanliness of restaurant, bathrooms, even the dock office left much to be desired.
by Frank T. - Verified user on Jul 13, 2022
Attentive staff and nice facility. Reasonable rates.
by Bryan D. - Verified user on Jul 03, 2022
Always nice. The restaurant and crew is different than the past but awesome. Help coming in was offered and accepted with gratitude. Livaboards are extremely nice. Highly recommend
by Mark H. - Verified user on Jun 30, 2022
Helpful dock hands, on site restaurant good.
by Jon - Verified user on May 20, 2022
When we arrived after a 14 hour day someone was in our slip. Luckily they showed and moved it or we would have had to move it ourselves.
The restaurant and staff were amazing after our late arrival.
Couldnt use the wifi as we didnt have the password.
by Don P. - Verified user on May 19, 2022
We stopped by for one night as a change from our normal stop. Access was much easier than the instructions to describe how to get to my slip. Probably more my fault than theirs. We ate ate at the restaurant and it was very good. Had a short walk around the area. Great for a one nighter. Not sure how much to do in the area.
by Antonio R. - Verified user on May 07, 2022
Good location. Very helpful manager and staff. Clean professionally run facility. I will definitely stay there again!
by Mark R. - Verified user on May 06, 2022
We had a great stay at Tidewater. They've had some freeze damage, but worked with us make sure we had water and a floating dock. We also needed some wire for an autopilot failure and they came through with exactly what we needed. Thanks Tidewater!
by Patti U. - Verified user on May 03, 2022
Very nice! Helpful staff and great amenities! We’ll be back!
by Charles F. - Verified user on May 02, 2022
Very nice and dockhand and harbor master helpful. Entrance could have been tricky, however the gal at the front desk gave very detailed and precise directions that we had no problem finding our slip. Clean bathrooms.
by Suzanne R. - Verified user on May 01, 2022
Staff is great, very friendly and helpful. They are working to get marina back in shape. bathrooms and showers clean, but need some repairs. Restaurant on site very good. Nearby ferry perfect to explore Norfolk .
by Robert C. - Verified user on Apr 03, 2022
Great visit. Easy on to a floating dock. Good help with lines. WiFi service was consistent with a good signal. Good parking for guests visiting.
by James F. - Verified user on Oct 25, 2021
An hour before arrival we call for slip assignment. Told floating dock, port side, and location. When we arrived our spot was filled and we had to switch on the fly to a totally opposite setup. Told the other boat just “took” the spot. That’s BS. Make them move not us.
by Thomas G. - Verified user on Oct 09, 2021
Staff was friendly and competent.
Bathroom was ok and on site bar restaurant is pretty good
by Todd J. - Verified user on Sep 18, 2021
Friendly helpful staff
by Karen R. on Jun 26, 2021
Has a lot of potential with a premier location for exploring historic Portsmouth and Norfolk, but facilities in poor condition with no apparent interest in improving. The dockhands and staff were friendly, helpful, and worked hard to make the best, but I don't think they are given the resources needed. We had to be there several weeks and during the entire time the WiFi didn't work, pool closed, no pumpout or diesel, no carts to bring supplies from the parking lot, bathrooms dated and need of repair. We were put on fixed dock because of our beam and pilings were broken from rot and left laying on the dock. I think the floating docks are in much better shape and newer. Overall quite overpriced and I would only return for a few nights to explore the area and only if assigned a spot on a floating dock.
by Gene K. - Verified user on Jun 23, 2021
Marina needs some upgrades. Staff is helpful and friendly.
by William F. - Verified user on Jun 20, 2021
The staff was friendly and helpful.
The marina is in a good location.
The pump out was inoperative-this should be noted in Dockwa and/or the marina’s first response before confirming the reservation.
The restrooms were not serviced/cleaned the 3 days of our stay.
by Stephen K. - Verified user on Jun 14, 2021
Stayed 8-13 June 2021. Nice floating piers with good pier services. Dock hand was very helpful and experienced. The Restaurant is very good. but not open for Breakfast yet. The Pool was not open yet. Nice town to walk around with plenty of good places to eat and the museums are open.
by Robert C. - Verified user on Jun 04, 2021
No Diesel fuel. Didn’t know that until we arrived. Could have stopped somewhere else for fuel it we knew that.
by Jim J. - Verified user on May 23, 2021
Good dock hands
If you are into beer and foo it’s ok
Nothing else is worth stopping for
by Armand d. - Verified user on May 07, 2021
The people are very nice and helpful but the facilities are not in good shape. The Men's room is particularly bad- dirty and barely functional (on good days). Location is good though.
by Peter C. - Verified user on Apr 29, 2021
Great stay (except for no WiFi). We were put at a face dock close to the marina office and restaurant and the dock hand couldn’t have been nicer. Great tie up and even had a treat for our dog when we checked in. We always have a great stay here so until we don’t we will continue to return.
by Stephen C. - Verified user on Nov 03, 2020
Well-maintained docks, friendly, helpful staff, good location. Appreciate being able to stay on fuel dock for a night when we arrived early during busy ICW migration season. Enjoyed the Fish and Slips restaurant at marina- good food, big portions, very reasonable prices. The rest rooms are fairly clean, but worn and dated, otherwise I would have rated 5 stars.
by Glenn B. - Verified user on Nov 01, 2020
Really friendly staff. Well protected but right on the waterway.
by Fred M. - Verified user on Oct 29, 2020
Good facility, friendly and helpful service. Fish & Slips restaurant is convenient and good.
by Edward H. - Verified user on Oct 11, 2020
Staff was helpful, and Portsmouth is a city worth exploring. Bathrooms were not very clean. No diesel fuel during my 2 night stay. Restaurant, Fish & Slips was mediocre.
by Jerrod - Verified user on Jul 12, 2020
We had a bad experience here, upon arriving we were assigned a slip. The young lady working the counter came out to catch our lines. Before we could fully pull into the slip and stop our boat she quickly tied off our stern spring line (short), which stopped the boat abruptly swung our bow into the dock and our stern into the boat next to us. Luckily we were able to prevent any damage. She attempted to pull our stern in without using leverage from the dock cleat, at the same time one of the dock hands held our bow to the dock using a dock cleat. I politely asked her to cleat the stern line so i could properly use leverage to pull our stern towards the dock (18Klb vessel). She did cleat the line, but then yelled at me when i said the boat was too heavy to pull by hand. I then had to get the dock hand at the bow to let line out so we could straighten the boat. She then stormed off without offering to help hook up electricity, rudely telling us to come check in when we were done. We were in shock at this point, during check in they handed us a card, didn't tell us about the grounds, no more than 5 words from them even after asking questions. We tried to do laundry while there, again rude experience while asking for a key to the laundry room. The machines were in such nasty condition, (should have anticipated this after seeing the bathrooms) we promptly returned the key without washing our clothes. The marina it self is in a deteriorating state. The structural pilings on the main walkway leading to the parking lot are rotting below the water line. The dock and finger piers do have steal pilings so we felt our boat was secure. The marina is in a good location and it appeared work was underway to improve the structural issues and facilities. We will not be stopping here again and cannot recommend it to anyone else.
by christopher m. - Verified user on Jul 06, 2020
Had a blast
Glad the pool was open
Love this Marina
by Norman M. - Verified user on Jun 08, 2020
The bathrooms were not attended to. They were dirty. This is the review from last time we stayed there. Nothing has changed!
by Tim S. - Verified user on May 24, 2020
Stayed for one Saturday night of Memorial Day weekend. Thus the marina and restaurant in general we’re busy. Most staff were very pleasant. Restaurant food was very good and would definitely recommend sips and slips. Ship store was fairly well stocked with boat needs not so much on food items. Facilities are clean.
by Kevin R. - Verified user on May 19, 2020
Nice stop at the end of a long run up from Marathon .... very helpful upon arrival .
by Becky P. on Dec 04, 2019
Stopped here on my way up the coast. Billy and Kristen are awesome. Marina is in a great location and the new restaurant patio is a nice addition!
by Tina P. - Verified user on Oct 30, 2019
Friendly staff took good care of us. The town of Portsmouth is an easy walk and Norfolk and ferry ride across.
by David B. - Verified user on Oct 21, 2019
Facilities were excellent and the dock master gave us clear directions to our berth and was very competent and friendly. Highly recommended!
by Ronald C. - Verified user on Aug 28, 2019
Only one person marina. John was very nice and helpful, however he was pulled in all directions. Still a good place to stop, easy in, easy out.
by Lanasu W. - Verified user on Jul 23, 2019
Dock hands were efficient helping us at the gas pump and to our slip. The “floating pool” is very small and hot. The biggest issue was marina bathrooms which were disgusting, and appeared to not be a priority, they were really gross.
by John C. - Verified user on Jul 05, 2019
Docks were clean and there was sufficient staff to handle the holiday crowd. Didn’t use the bathrooms. Great fireworks viewing!
by Robert H. - Verified user on Jul 04, 2019
Bottom line up front: we will *never* go back. Where to start? Wi-Fi was worthless; when it was available it wouldn't stay connected at our slip. The marina folks suggested we stay closer to the office. Had people all over the marina using propane grills on the dock; some folks were told it was ok to grill on their boats. We had three boat loads of folks come in and set up awnings *on* the dock, with their tables, grills, lawn chairs, fishing poles, etc. for 3 days. They were nice enough but we had to walk through their "living" area every time we left the boat. The 7-day a week shuttle is not...the owner and one of his drivers were drinking beer in the pool on Sunday and decided the shuttle would not run that day...leaving us without a way to get to town unless we walked. The "groceries" advertised on site consist of a few cans of chili, some crackers, chips, frozen hot pockets, and other junk like that, plus beer and wine. When asked about it, the marina office said "We have beer and wine, what else could you want?" The claim to be "one of the best marinas on the East coast" is laughable. The only bright spot is the dock hands who were all friendly and capable.
by Patrick M. - Verified user on Jun 24, 2019
Nice marina. Nice dock hands. Food was ok at there restaurant.
by Brian P. - Verified user on Jun 17, 2019
Great marina, with great people. the restaurant is always a good experience. the Facility is clean and up to date. the only thing I wish they would change is the store hours during peak season, and weekends. we pulled in at 5:30 on a Saturday and they were closed already, would have been nice to have a dock hand help us tie up
by Joseph H. - Verified user on Jun 16, 2019
Easy approach, nice staff, good restaurant, great view. The water taxi gave us an enchanting late evening tour of the greater harbor, including a close up water's edge view of Battleship WISCONSIN.
by Ray G. - Verified user on Nov 08, 2018
food was good service great
by David W. on Nov 03, 2018
We loved this marina! Well protected, good dock hands, especially John, great on site restaurant, Fish&Slips, and Old Town Free Shuttle was the best! Our driver/owner, Greg, was not only our driver, but the best tour guide and so very helpful.
by scott c. - Verified user on Nov 02, 2018
Awesome place! People were very nice
by Greg R. - Verified user on Oct 13, 2018
Marina has deteriorated since our stay 2.5 years ago. Bathroom and shower facilities are mediocre at best and need housekeeping.
by LARRY P. - Verified user on Oct 10, 2018
It was fine until after I took a shower, I couldn’t find an electric outlet to dry my hair. I looked all through the ladies facility, but no plugs.
by Timothy B. - Verified user on Oct 04, 2018
Friendly convenient marina. Excellent bar/eatery on site. Always happy to come to TYM.
by John W. - Verified user on Sep 03, 2018
Restroom not very clean. Hand towels and TP missing. Pool appeared to have algae in it. Store not open after five, Not good for late arrivals in summer. Will probably try somewhere else next time over that way. Still some good restaurants in walking distance, and very easy to stop on the ICW.
by Leander W. - Verified user on Aug 28, 2018
We've stayed there many times and it's always good. The staff is very friendly and professional and the facilities are good.
by Richard H. - Verified user on Jul 05, 2018
Nice as always, appreciate the addition of the pilings between the slips.
by Perry B. - Verified user on Nov 05, 2017
Great job , nice marina
by Michael F. - Verified user on Oct 23, 2017
Good in all aspects except the pump out had almost no suction and could not pump even our small tank.
Good diesel - Valvect - and decent price.
by sheila s. - Verified user on Oct 22, 2017
Very nice marina. Clean and friendly!
by Brian F. - Verified user on Oct 07, 2017
We tied up at approx 4:20 pm and requested to get about 500 gallons of fuel. The doc and had to request permission to start fueling me at that time as apparently management does not want to pay them overtime. One would think that a $1500 purchase could pay for a bit of overtime.
Eventually, it was a happy ending and they did get permission to sell me fuel.
by Anonymous - Verified user on Aug 08, 2017
Convenient location, good facilities, onsite restaurant
by David W. - Verified user on Jul 08, 2017
Older marina well located to both Waterside & downtown Portsmouth. Staff friendly and professional. Marina bathrooms could use refurbishment and something to control smells.
by Penny B. on Jun 02, 2010
We enjoy this marina for it's amenties and location. Floating pool, gas and diesel, pumpout station, pleanty of docking for transients large vessels or small, remodeled bath houses, wash house with commerical dryers and washers, within walking distance of many eateries, museums, a short $1.50 ferry ride to Norfolk VA with nice shopping mall, hotels, eateries, ballpark. A destination in itself, and short cruise from the Chesapeak Bay