by Vicki E. - Verified user on Mar 18, 2023
We had a fantastic experience here. Upon arrival we met a Navy veteran dockhand who was very impressive. I have never seen ropes thrown and tied so well. We needed our engines serviced and that was taken care of professionally (thank you Connor & master mechanic). Hanna was super nice and delivered me to shopping and back to the boat with my packages. We stayed during very strong winds and several dockhands came to check on us and make sure we were happy. When we left we needed fuel and pump out in the rain but all was done with a cheerful attitude. The team here is outstanding!
by Tracie M. - Verified user on Mar 16, 2023
Great marina! Staff were very friendly and helpful. Perfect location near downtown. The marina shuttle also includes West Marina and downtown. Will visit again.
by Anonymous on Mar 15, 2023
Outstanding service by Jackie K and everyone at Safe Harbor Charleston City Marina. We stayed in one of the water suites - these are top notch. Awesome having the free shuttle into town and restaurant on site. Great location - awesome views. We’ll be back!
by Stephen M. - Verified user on Feb 26, 2023
Top notch service with a smile. We stayed 3 nights and were well taken care of. Staff was friendly and accommodating. Mobile service department is tops!
by James E. on Feb 04, 2023
We love staying here when we travel thru the area. The dock hands are the best. Clean restrooms and showers. Thanks !!!!!!
by Gary S. - Verified user on Feb 03, 2023
Docked on the megadock during a rising tide with no real difficulty. Dockhand (Tucker) was awesome. Fueled at the dock easily. Walked downtown and stopped to grab some groceries and called for the shuttle. They picked us up at the grocery store in 15 minutes. Dock office was very helpful also. Very pleased with our stay.
by Karen C. on Dec 01, 2022
I was fortunate enough to be able to stay here for an extended visit due to weather. The marina was able to accommodate me on short notice and provided all the amenities you could need. I will definitely recommend them to friends!
by David R. - Verified user on Dec 01, 2022
Get services and an excellent location. They were very accommodating and got us in a day earlier than originally planned. Maybe as a Safe Harbor Marine they should at least give we members a discount even on their blackout dates. Not sure that I received my 50 cent a gallon discount on fuel.
by Julie R. on Nov 11, 2022
Good dock, good service. Thanks for hosting us on a short notice.
by Dick H. - Verified user on Nov 09, 2022
Great docks, great location, great staff. What else do you need. Thank you for a wonderful stay as always.
Another great stay. The harbor team are experienced and great. Thank you, we will be back
by Bruce B. on Nov 07, 2022
Always a great stop.
by Mike M. on Oct 09, 2022
We had a terrific stay at this well run marina. Dock hands were great for handling lines and getting our power and water set up when we arrived. The shuttle service is a very nice perk. We arrived back at the dock by Uber one night and as we walked through the parking lot one of dock hands was in a golf cart and offered us a ride back to our boat. We gratefully accepted as we were docked at the end of the mega dock, quite a hike, especially at the end of a long day.
We will be returning very soon to stay at this marina and enjoy more of Charleston.
by William E. on Sep 22, 2022
This marina is run very well. They do everything they can to accommodate you. They are expanding the marina but at this point it hasn’t affected their ability to provide anything. They have a service department that can provide most anything you may need. The walk from the end of the mega dock is long but good for you. Make sure you have adequate fenders, it can be a little rocky. Location can’t be beat.
by Marshall H. - Verified user on Sep 12, 2022
Everything was just as promised, we had a lovely stay
by Kirk C. on Sep 08, 2022
Great marina. Dock hands were helpful getting boat in slip and tied up. All the facilities were clean and worked well. Service department also a big plus, as is the shuttle service and location. Will definitely think about staying here again should we pass by.
by Leslie D. on Sep 04, 2022
This is one of the best run marinas we have ever stayed in. The staff is professional and friendly, the docks and facilities are well maintained, and the location is excellent for enjoying all Charleston has to offer. We booked a future stay before we left.
by Luigi on Aug 20, 2022
Excellent Marina, highly professional personnel, good availability of multiple services and maintenance options.
Definitely a good stop while navigating north or south bound the east coast.
by David P. - Verified user on Aug 19, 2022
Facilities are first class, the water suites are marvelous and the staff is exceptional.
by Captain P. - Verified user on Aug 14, 2022
Charleston City Marina is awesome. Dock staff is awesome. Kudos to the Dock hand Ralph. Great personality, very attentive, and runs around and gets all done. Also a hats off to Middleton, the shuttle driver who went above and beyond. I was his last pickup of the night, and he helped me lug my provisions down to the boat. Great group of people.
by Mac W. - Verified user on Aug 08, 2022
The staff was attentive and friendly. 4 nights...Love this place....very classy
by David D. - Verified user on Jul 27, 2022
100% GREAT marina. Dock hands are all helpful, professional and courteous. Mega Dock is very long but I was happy to get the steps in after being on the boat. Courtesy shuttle is invaluable getting to / from the walkable parts of the historic district and Publix. Golf cart transport available for moving those supplies to dockside from the parking lot. Showers & laundry are clean and modern. In short, everything was wonderful !
by Joy K. - Verified user on Jul 24, 2022
Great place great location. Everyone was very helpful. Our second time staying and definitely will stay again
by Kathleen Z. - Verified user on Jul 14, 2022
This was our first and likely our last visit. The staff are all courteous and very helpful and the bathrooms and showers are clean. But...we prefer smaller marinas. The MEGA docks are just not our style. Walking nearly a half mile in the hot sun to get your dog to a "parking lot" to do his duty and then back again is not much fun. We did lots of walking from our boat to great neighborhoods and the historic downtown areas, but the major road that separates the marina from these areas is not pedestrian friendly. Seems like a great place for mega yachters who have all their personal amenities aboard (pools, showers, laundry, spas,etc) and can afford taxis to go everywhere - but that's not us!
by PETER N. - Verified user on Jul 13, 2022
Staff was excellent!
by Jeff F. - Verified user on Jul 05, 2022
Great, very friendly and professional
by Rob G. - Verified user on Jun 28, 2022
Nice accommodations. MegaDock is enormous. Very long walk from the parking lot. Office staff and dock staff very helpful and friendly
by JOHN M. - Verified user on Jun 28, 2022
Excellent service all around, as usual. Dockhand Hannah is awesome!!!
by Steve S. - Verified user on Jun 24, 2022
Clean Marina. Great staff. Dock help awesome!! Great location.
by John W. - Verified user on Jun 22, 2022
Great location, facility and staff. We stayed on the mega dock and had some wakes to deal with, but not too bad. Charleston is a great town. Marina offers a courtesy shuttle. I would stay again.
by Kevin S. - Verified user on Jun 22, 2022
Great stop even for a small 42ft sailboat! Staff was professional and efficient exactly what you need in a transiting marina. Wish I could have stayed longer
by Donald M. - Verified user on Jun 18, 2022
Water suite accommodations were beautiful. Loved the outside sitting area on the upper deck. Great breeze off the water and the view was terrific. It was great that we were able to dock our boat next to the suite. And the availability of the 'moke' was a perfect way for us to travel into Charleston. Great support from the staff, and all were very friendly. We definitely plan to stay again.
by John L. - Verified user on Jun 18, 2022
Great place. Helpful staff
by Mark S. - Verified user on Jun 13, 2022
was happy with most everything. in the past the shuttle would take us less than 2 miles away
by Jim B. - Verified user on Jun 08, 2022
Great service and amenities.
by Richard K. - Verified user on Jun 03, 2022
As always a great stay, thankyou
by Robert C. - Verified user on Jun 03, 2022
Great place. Wonderful staff. Dockhand John is very good.
by Mike R. on May 31, 2022
Great marina and staff!
We will be back!
by Larry K. - Verified user on May 26, 2022
Very good and professional marina with friendly and helpful staff. But if you are assigned to their floating megadock be sure to bring a folding bike, e-scooter or such as it is a real hike to the facilities (nice) and shore - though they will pick you up in a golf cart if necessary.
by Raymond H. - Verified user on May 25, 2022
Always love staying @ the Mega Dock. Convenient location & attentive staff.
by Peter G. - Verified user on May 25, 2022
Great Marina and City
by Jack J. - Verified user on May 21, 2022
Professional. Clean and convenient. Shuttle to town was an unexpected bonus.
by Paula H. - Verified user on May 16, 2022
Just Ok. This is a very busy Marina. The people are nice but they are so short staffed. As a smaller boat (44’ cat) we wedge dwarfed by the Mega Yachts there. VERY long walk from boat to marina services and equally long walk to town. We were on the outer dock on the river ans we’re bumped and slammed with waves constantly and our fenders had to be monitored
by Ralph M. - Verified user on May 16, 2022
Would give it a 5 star for location, service and convenience to downtown. Courtesy shuttle helped a lot. Only problem if you are docked on the outside of the Mega Dock your boat never stops moving were there for 3 days only time the boat was not rocking was midnight until 6am.
by Riley N. - Verified user on May 16, 2022
Great staff, accessibility and location.
by Nick M. on May 09, 2022
Fantastic dock hands and plenty of bathroom/shower capacity. We were on the inside of the mega dock which was very comfortable, but I would not want to stay on the outside of the mega dock unless I was in a mega vessel. Specifically request inside or “protected” slip or you will be rockin’ and rollin’ and I don’t mean at a bar in town…you can do the latter from either side of the dock.
by Paulette F. on May 08, 2022
Great location !! all deck hands were great! We enjoyed our night as transients! Thank you
by Vince M. - Verified user on May 08, 2022
Terrific amenities and wonderful staff. We will definitely stay here again. The only concern we had was that, as a relatively small, lightweight boat, we'll request inside dockage next time we stay. We got tossed around a bit on the outside of the mega dock.
by Cathleen R. on May 04, 2022
Helpful staff, nice facilities. Appreciated the free shuttle. Issues with the pump out service was disappointing. Being on the Mega dock is great for viewing the variety of boats passing by but there are an awful lot of discourteous boaters on the Ashley River. Starting at 5:00 am until dusk, there was nearly constant rocking from the boat wakes.
by Malek A. - Verified user on May 01, 2022
All staff were very professional, friendly, eager to assist. Sarah, Gloria, Rives, Connor, shuttle bus drivers, and others.
Facilities were clean and very nice.
by Joseph K. on Apr 29, 2022
Great marina! Baths and showers, super clean. Dock hands super helpful. They even offered a shuttle to the local west marine at 11 am. Very accomodating
by Paula - Verified user on Apr 28, 2022
Great location and facilities! We were lucky to get a spot during Race week. Highly recommend
by Todd H. - Verified user on Apr 26, 2022
The marina is in a great location, the staff is great, but the outside of the mega dock is like a bouncy house if your boat is small like ours (48', 30,000lbs). It is non stop getting waked.
by Patty S. - Verified user on Apr 26, 2022
Great facilities. Loved staying here and of course Charleston is a great city. Marina provides a courtesy van which takes you where you need to go and is very attentive throughout your stay. Terrific dockhands. They work so well as a team!
by Richard J. - Verified user on Apr 22, 2022
The staff was great!
Two minor gripes. Not having two "fobs" to get into the showers is a real pain, forcing the people on board to shower at the same time. Limiting to one per vessel seems stingy.
The second is more structural in natural. Having to back in (or out) of a potentially long fairway is obviously more difficult for some captains than others. Adverse current or wind could be a real problem. It would be great if they could work on getting the "dead end" fairway just inside the "megadock" open at both ends
by Michael F. - Verified user on Apr 20, 2022
Clean facilities with a free shuttle to downtown Charleston. Wifi was also good.
by Christopher R. - Verified user on Apr 18, 2022
Had a great time, Mega a dock was very friendly/helpful people.
by Sharon B. - Verified user on Apr 10, 2022
Very nice, yet busy, Marina. Staff is very helpful. Nice facility with extra benefits like the free shuttle into downtown.
by Vic R. - Verified user on Apr 09, 2022
Great helpful staff especially Hannah, doing office, van and pump outs! The facilities were clean, and complete, but a little inconvenient. There was a long walk to the shore, a key necessary to reach the showers and laundry, no boaters lounge, which was disappointing. But docks were impressive in size and good condition. The big mega dock is exposed to western storms.
by Jerald J. - Verified user on Apr 07, 2022
Wonderful marina, great location, great facilities, very nice touch to have the shuttle to drop you off in town, dockhands available 8am-6am, just odd not to have someone there In the morning at sunrise.
by ed h. - Verified user on Apr 03, 2022
Great marina and the staff are fantastic!
by William D. - Verified user on Apr 01, 2022
Always have a fun time in Charleston and the Mega Dock is a great stop. Friendly staff and great service.
by Paige B. - Verified user on Mar 13, 2022
Great staff and facilities; about a mile or so to historic Charleston with a shuttle provided.
by Chris M. - Verified user on Feb 25, 2022
Always professional although a little bumpy on the outside mega dock. Our first time to the little bar at the top of the dock (Salty Mike's). Too tired to walk or ride into town so perfect for us
by Neil G. - Verified user on Jan 13, 2022
Very nice staff. Clean and well lit. A lot of bigger boats but serves well to take a tour and see how the the other half live. Quiet except for a little wave slap on the hill when somebody speeds by. Transient slips are all on the outside wall. Occasionally a small wake will softly rock you to sleep. No problem
Will be back in March. Great restaurants nearby. Good Uber spot.
by Teresa S. - Verified user on Dec 04, 2021
Great marina! The staff is ready to help catch lines, cast off, move a boat, or drive you almost anywhere on the hourly shuttle. The shuttle makes a trip to West Marina daily at 11:00. This is a very well run marina. The mega dock is… mega long. We used our bikes for trips to the showers or to the shuttle. Charleston is a wonderful city. A stop not to miss. Thank you Safe Harbor City! I hope we will be back someday. Scott and Tris GREEN EYES
by Anonymous on Dec 01, 2021
Great location, friendly and helpful staff. Very safe place. Current can be strong, so docking at slack times is recommended.
by Antonio R. - Verified user on Nov 27, 2021
Great location and staff.
by Peter K. - Verified user on Nov 15, 2021
First class marina and facilities. Great dock crew! Always available and responsive to your needs.
by Joe C. - Verified user on Nov 13, 2021
Great staff. The facilities are getting upgrades everywhere, so I can't wait to see what it looks like next season! Definitely don't overlook the Marina Variety Store Restaurant. Deliciious!
by Cecilia D. - Verified user on Nov 13, 2021
Always a pleasure
by Shaun B. on Nov 12, 2021
Great marina and staff, was very accommodating finding me a place when we extended our stay 3 times due to a storm that would not go away.
by Frank G. - Verified user on Nov 11, 2021
Stayed 4 days on the "Mega Dock". Marina crew was courtous, knowledgable and helpful! I would stay here again!
by Guy G. on Nov 11, 2021
It was nice to be secure during the Nor'easter. Dock crew was the best. Very friendly and helpful. Staff at the office was also great. Nice showers and a place walking distance for a beer and a burger.
by Mark B. - Verified user on Nov 05, 2021
Good help on the dock. Good facility
by Charles C. - Verified user on Oct 21, 2021
Good Marina helpful staff
by Bonnie P. on Oct 20, 2021
We always stay here and find it very convenient to downtown Charleston. Bathrooms are always clean and employees very helpful. We enjoyed the new addition of a cocktail party on Tuesdays and Fridays, which was well attended and a great way to meet people! The only criticism is that I wish Safe Harbor would offer recycling. The amount of beer and White Claw cans in the garbage after the cocktail party was staggering. And I had a bag of recyclables from our boat with no place to dispose of. With Safe Harbor buying up so many of the existing marinas, it would be nice if they offer recycling.
by Nick E. - Verified user on Oct 13, 2021
Great docks. Friendly and Professional staff. Great location, well protected and close to downtown.
by Paul B. on Oct 13, 2021
Great people and service! Great location! Great facilities!
by Chris W. - Verified user on Oct 06, 2021
Great customer service. Clean bathrooms. Excellent stay!!
by MICHAEL M. on Oct 05, 2021
Stay here every time passing through. One of my favorite marinas. The staff, location and service center are great!
by Tamera k. - Verified user on Sep 30, 2021
Enjoyed visiting charming Charleston! Marina staff were very friendly and accommodating! Having shuttle was awesome! Will definitely stay again!
by Kelly P. on Sep 28, 2021
Traveling with a group of 8 boats, we had a wonderful stay at the marina. The staff was helpful and professional and we really appreciated Cameron for the time he took to show us some great spots to visit in Charleston. The shuttle was perfect when we didn't want to walk and the bathrooms and showers were clean. We will definitely return!
by Anthony M. - Verified user on Sep 11, 2021
Always a good stop.
by Mike S. on Sep 06, 2021
Took a trip up from Beaufort, SC and stayed a couple nights. Not our first visit to City Marina and as usual they did not disappoint. Friendly and helpful dock staff and the docks and facilities are always in tip-top shape. I am glad they still have the shuttle that will take you anywhere downtown during the day and pick you up with a phone call. We stayed on the outside of the megadock so coming and going was easy peasy. We have docked inside before, we just don't try to come or go on the inside when the current is really ripping.
by Steven S. - Verified user on Aug 31, 2021
One more great stay at Charleston. Great marina staff . . .
by James C. - Verified user on Aug 30, 2021
Thanks so much. Our boat was perfectly safe docked at the marina. We felt comfortable leaving items on the boat when we were not there. I would definitely use Safe Harbor marina again.
by Curtis N. - Verified user on Aug 16, 2021
Great staff and free shuttle rides need I say more!
by Sam L. on Aug 11, 2021
Spent another week on the mega dock. The team on the docks and in the office were amazing, helpful, and just generally perfect. We got lucky and were on the inside of the mega dock, but weekends seem to have deteriorated since our last stay there. Lots of puddle pirates dragging big wakes (including wake boats) seeming to be competing for biggest bounce out of the boats in the marina. During the week it was very nice. All in all a great stop.
by Cathy B. - Verified user on Jul 26, 2021
The staff is terrific…friendly, helpful, & so pleasant! Bathrooms & laundry are clean. Great location to be a tourist!
by Bryan T. - Verified user on Jul 19, 2021
We’ll done , and very accommodating for our 9 boat flotilla.
by Andrew S. - Verified user on Jul 17, 2021
It is a large marina and we had a fleet of 10 boats arriving at once. It was a little confusing getting directions to our space, but other than that, it was a great experience. Good dockhands and terrific facilities.
by James B. - Verified user on Jul 05, 2021
As usual a nice stay. We actually stayed and extra day.
by Edward O. - Verified user on Jun 24, 2021
Staff and Hanna, shuttle driver, are great. We had no wifi on dock J. Marina is no big for just the one shower and bathroom area. The reason I say this isn’t the number of units but how far a walk it is to get to especially when you are 70years old.
by Kent P. - Verified user on Jun 23, 2021
VERY helpful staff! Clean restrooms and showers. Convenient to town. Never used the shuttle but nice to have it available!
by John P. on Jun 19, 2021
Great staff with great attitudes. Did not matter if you were a 40 ft or a 150 fr they treated you the same
by David P. - Verified user on Jun 19, 2021
Overall, it was a good stay. We were there for four days. The courtesy van was a great help. Facilities were clean and very easy to access. People were friendly, Staff were good. My only complaint was the pompous service does not start until after 9 am. I was not advised of that issue and waited until 9:30 with no success. Had to leave without pumping out. I would be better to know ahead of time that their schedule is restricted.
by Rick J. - Verified user on Jun 17, 2021
Overall my stay was very good. However, the person in charge of guiding me to my slip assignment was very poorly suited to give directions even though I had stayed there at least a dozen times.
The base wifi was totally lame. Locked up all the time and was extremely slow at best.
Facilities and van service are always a plus when staying at Charleston City Marina.
by Shawn H. - Verified user on Jun 15, 2021
Friendly and helpful staff
by Anonymous on Jun 14, 2021
This marina is exceptional. The mega dock is an ideal place to dock with a brand new floating dock and breathtaking views. The staff are friendly and helpful. The marina is clean and tidy as are the bathroom, shower and laundry facilities. Also a great distance from downtown Charleston which you can get to by walking, by bus and they have a nice big secure carpark. Thank you for your hospitality - Dean & Alka Bromiley
by Lou N. on Jun 11, 2021
Stayed one night. The 50 amp circuit provided power to only one half of our boat. Confirmed to be problem with marina pedestal. Marina credited us for electric the next day. Dock master said they would send someone down to the pump out to help us with dock lines. After waiting 15 minutes, no one showed up. You get the point.
by David S. - Verified user on Jun 06, 2021
Very friendly and easy marina. Professional, attentive staff. Will definitely make Charleston City my “go to” marina in Charleston.
by Mauricio S. - Verified user on Jun 04, 2021
Great service!! Great Marina!
by David K. - Verified user on May 29, 2021
If you are a catamaran or any boat below 60 feet, they will put you on the outside (typically) and you will break the waves for all the other boat. They put us in the last slip (closest to the coast guard station) on the mega dock. This is the worst slip in the entire place and it is where they usually put the catamarans and per the dockmaster, they do that only because it is easier (whatever that means). They should put catamarans on the north side (closest to the bridge) or inside near the turning basin. Instead they reserve that for charter yachts which during our stay were mostly transiting to the north east. These charter yachts don’t typically have the owners on them and the crew could care less where they put them as they use the marina dock hands to deliver all their groceries and ferry them down the dock. Where they put you is a 15 minute walk down the dock just to make it to the parking lot. The dock is so long they actually have advertisements near the gate like billboards.
After complaining several times about the outside dock for 2 days, they finally moved us inside. We had already reserved another marina and wanted to get out of there as soon as possible. It’s a good thing they moved us inside as when we were leaving to go to the other marina, we saw a small derelict boat that had dragged anchor and floated into the two catamarans at the end right where we were. Absolutely no protection in this marina on the outside and it isn’t a slow no wake zone.
The dockmaster seems to have no actual boating experience and I’m pretty sure she has never actually docked a boat herself. In fact the longest a dockhand has been here was 1 year per several that I talked to and most had been there less than 3 months. All of them seemed miserable, but very polite. They could use some training as 1/2 of them I saw try to the line opposite to the current first and also don’t seem to know what locking down a line is. I talked to a maintenance guy that had been there several years and he said this is the worst the marina has ever been managed and complained the general manager was always out sick and never wanted to come to work. Also the dockmaster was miserable and didn’t communicate well.
Courtesy shuttle - although I don’t think any of the dock hands driving it have a CDL which is required by state law.
Dockhands very polite
Convenient Fueling - Several pumps on the mega dock
Very rolly and unprotected on the outside
Dockhands are not trained
Lots of diesel fuel in the water from the fueling boats
They stack the boats in really close
The water pressure on the dock is terrible and it takes forever to wash down your boat.
by Ron M. - Verified user on May 26, 2021
Love the fuel at your slip and the shuttle service to and from downtown. Ethan was great.
by Patti U. on May 25, 2021
Wonderful friendly marina with everything you need!! Location is great for seeing Charleston. Free shuttle service available from the dock to town! Waterfront Restaurant, liquor store, gas station convenient store all within walking distance!
by Paul D. - Verified user on May 19, 2021
The stay was great….
by W N. - Verified user on May 07, 2021
We're 43 feet and always end up on the mega dock!! This time it was 1/2 mile to the bathrooms. A little far for a smaller boat on the mega dock.
by James B. - Verified user on May 05, 2021
Friendly staff unfortunately every time we stop at this safe harbor we can’t use our free nights. Too many restricted months.
by Ross W. - Verified user on May 04, 2021
Very large marina, convenient to everything Charleston SC. Current is strong and if the wind comes from the south, you want to be on the other side of the breakwater. Lots of boat traffic.
by Armand d. on May 02, 2021
Best place in Charleston. Beautiful boys on the Megadock, but it’s a really long walk if you’re at the end. Also a long walk to town and Uber’s are not easily available. There’s a shuttle but it is not reliable.
by David K. - Verified user on Apr 26, 2021
Marina office was very accommodating, particularly with an approaching storm and many requests for dockage. Dockhands were extremely helpful upon arrival. Restrooms/showers are clean. Shuttle into town was terrific! Our dog had many boaters to flirt with along the 1550 ft. mega dock! (Very dog friendly marina.) Publix not too far away for anyone needing to reprovision.
by John B. - Verified user on Apr 26, 2021
No pump out available after 7:00 pm. We arrived at 6:45 and were told to wait. We changed our plans to leave later in the morning. We were told in the morning that they couldnt do a pump out for another hour after they opened. So much for the fantastic experience of the megadock.
by Richard D. on Apr 25, 2021
Cody in the office was great and their on site boat wash and repair facility did a great job.
by Don H. - Verified user on Apr 22, 2021
The staff are wonderful! The dock is perfect. They need a dog lawn area.
Charleston is a great city however it doesn't connect to the marina without the shuttle.
by Cheryl K. - Verified user on Apr 12, 2021
Helpful and knowledgeable staff. Great location with historic area and parks close by. Pretty views from the boat.
by Paul N. - Verified user on Apr 10, 2021
The staff were superb! Don’t ignore the current. It is very manageable as long as you think about it ask for help and make a plan coming and going.
by Wally C. - Verified user on Apr 09, 2021
It might be a megadock, but they treat you like family. From the knowledgeable dock hands, to the daily trip to West Marine, to the bus that goes downtown every hour and Publix on demand, this harbor is first class. You'll get your steps in with the long docks, but it's helpful staff make it a great stop. Not to mention, the Charleston Yacht Club is next to the marina.
by Roger S. on Apr 06, 2021
Marina staff was outstanding, working to accommodate our last minute questions/needs. Great location for exploring Charleston. Well kept facilities, courtesy shuttle available, they even have recycling.
by Rod H. - Verified user on Mar 26, 2021
Excellent staff and facilities. Only drawback was that it was sloppy on the outside of the mega dock
by Steve P. - Verified user on Mar 25, 2021
Great, very helpful staff. A bit of a walk to the majority of restaurants but probably the best marina spot in Charleston.
by Christopher C. - Verified user on Mar 22, 2021
The team at Safe Harbor Charleston City is always top notch, extremely helpful and knowledgeable. They are great with helping you find your way around a very large and busy municipal marina, helpful with fueling, and docking. We will keep returning to this marina. It would be helpful if they could find a way for Ubers or Taxis to pick up closer to marina, as you must walk and coordinate for pick up at a BO Station nearby. Not a big inconvenience, but would be a nice improvement on a great marina.
by Scott B. - Verified user on Feb 21, 2021
Love this marina! Close to the city and well maintained. The staff is super helpful and will do anything to make sure we have what we need! Like that they greet us upon arrival. Excellent!
by James B. - Verified user on Feb 21, 2021
Staff was extremely helpful, and facilities are clean and well maintained.
by Rod T. - Verified user on Jan 14, 2021
Excellent, as always!
by Chris M. - Verified user on Jan 08, 2021
Nice place, clean restrooms, good restaurant on property close to the inlet, friendly staff!
by Bill C. - Verified user on Dec 28, 2020
Very nice. Great staff
by Bill D. - Verified user on Dec 13, 2020
Great staff. Very helpful.
by Bruce L. on Dec 13, 2020
We stayed overnight on our way south. It was everything we needed. Would stay again.
by Emory Z. - Verified user on Nov 30, 2020
The Charleston City Marina is always awesome!!
by Kelly Z. - Verified user on Nov 21, 2020
Absolutely fantastic marina and beautiful city!
by David G. - Verified user on Nov 17, 2020
Top notch professional staff. Everyone was so helpful and knowledge in every aspect of the stay.
by Howard N. on Nov 09, 2020
Massive facility with great docks and high-speed fuel. It is at the downtown area so it is quick to access all that Charleston offers.
by Steve C. - Verified user on Nov 08, 2020
Great place, very nice people. We’ll be back.
by Doris W. - Verified user on Nov 06, 2020
The dockhands were exceptional that helped us. Very friendly and helpful. You have gentlemen working there, well mannered and it is truly refreshing. Thank you 😊
by Richard R. - Verified user on Nov 05, 2020
Excellent marina but can be bounced at times
by Jack W. - Verified user on Nov 04, 2020
Everything we wanted. Thanks.
by Copeland G. - Verified user on Nov 01, 2020
We were put on the outside of the mega dock and it was rocking all night long due to Harbor traffic. We were told there were no other slips available.
by Fred M. - Verified user on Oct 29, 2020
Love this place! Seeing all of the magnificent yachts is like going to a boat show. They have their services completely dialed in.
by Karen O. - Verified user on Oct 20, 2020
Fantastic location....easy walk to downtown Charleston. Staff was very attentive. Wonderful mobile repair service. And very clean, well maintained marina. Definitely will come back.
by William J. - Verified user on Oct 15, 2020
We arrived early 1 AM, there was somebody to greet us and help with a line. Awesome service, clean and nice
by michael f. - Verified user on Oct 15, 2020
Great Marina close to town and great staff will visit again
by James E. - Verified user on Oct 14, 2020
Great marina and well run!
by Stephen H. - Verified user on Sep 27, 2020
Everything as expected.
by Jeff D. on Sep 17, 2020
Great marina. We really enjoyed our two months there. The staff was super helpful, the marina is clean and in good repair. We were on the mega dock and only occasionally did we notice the wake of passing boats. Many good restaurants are within walking/biking distance. The airport is about a 15 minute drive and easy to get in and out of. I am looking forward to spending some time there in the future.
by Jim V. - Verified user on Sep 10, 2020
All great but was not able to use electric scooter to go to and from parking lot to boat which was half a mile away for shore.
we are all adults and were ride as slow as they could go (slower than a bicycle).
I know there is cart service but no one wants to want for a ride and pay every time.
staff and everything else was great as usually.
by Jason L. - Verified user on Sep 07, 2020
Great group of folks with well maintained facilities.
by Tracy S. on Sep 06, 2020
Sailing Catamaran - 44' X 25' X 4'
We stayed here for a couple of nights on our way north along the US East Coast. This was an interesting stop for many reasons.
Trey, the Dockmaster, seemed great; but I never actually met him in person, since reservations are easy (and COVID-19 safe) on Dockwa!
This is a very busy marina, with traffic going in and out all the time. I tied up our 44 foot sailing cat in a 60 foot space between another cat and a motor yacht on their "Mega Dock" - They pack 'em in tight! The Mega Dock was a convenient place to tie up for a couple of nights, especially since diesel was available right there where we tied up. There is a lot of chop from the Ashley River traffic, though.
There's a great little general store nearby, along with a gas station, liquor store and wine store among other vendors. There's only diesel at the dock, so this nearby station is important if you need gas.
Laundry and shower facilities are small, but nice. Dryers are large industrial ones, so you can do a couple of loads of wash in one dryer.
There's a nice Publix a bike ride away, but it's not exactly convenient. Downtown Charleston is about a 20 minute walk from the marina.
by Anonymous on Aug 28, 2020
Very helpful dock crew .
by Steven G. on Jul 27, 2020
Dock hands were great. Long walk to get out of the marina.
by John E. - Verified user on Jul 19, 2020
What an awesome group of people! Everyone interacted with had an awesome attitude and went above and beyond. Clean facilities. Its obvious the city, but most importantly the employees care about their marina. I will definitely be coming back!
by Laurel S. on Jun 10, 2020
Great Marina! Staff very helpful! Current is very strong there so be prepared.
by Glenn B. - Verified user on Jun 02, 2020
Great location and the staff was great as always. One of our favorite spots.
by Anonymous on May 23, 2020
Excellent in every way!
by Randolph B. - Verified user on May 14, 2020
Great facility, but water is a bit rough on the outside of the MegaDock for smaller boats.
by JoAnne N. - Verified user on May 04, 2020
No problems is all I can say with all the social distancing. Dockwa works however since we don’t check in we don’t automatically get gate and restroom codes. That could come with our welcome email. Marina spotless, dock hands helpful if overwhelmed. I’ll be back.
by James A. - Verified user on Apr 25, 2020
Great except for passing traffic that didn't obey the no wake signs.
by Philip C. - Verified user on Apr 22, 2020
Facility is clean and friendly. Dock personnel are very helpful.
Being on the outside of the mega dock in the high current and boat traffic wake area gets bouncy.
by Brenda C. on Mar 26, 2020
We enjoyed our 3 day stay at this first rate marina. Staff was friendly and attentive, facilities and the docks were in great shape. We docked alongside the mega dock and it was easy-in and easy-out. This is the place we will come whenever we visit Charleston.
by Jim S. - Verified user on Mar 18, 2020
Stayed on inside face of mega dock and was a fairly calm stay, minimal wind while we were there. Staff was very attentive and facilities in great shape. Restrooms clean and good shape. Good place to walk, or they will get you on a golf cart. Shuttles to town.
by Anonymous on Feb 26, 2020
We spent 20 days at Charleston City Marina after we lost our anchor at the anchorage across from the marina. (Don’t anchor there.) The bathrooms, showers, and laundry are clean and well maintained. The docks are excellent. There is a restaurant on site that has been there since 1963. It serves great food all day at a reasonable price in an informal setting.
There is a daily shuttle to West Marine and the shuttle will take you anywhere in downtown Charleston.
But the best thing about this marina is the staff. They are terrific. They are always ready to help and are very friendly and approachable. We had some bad weather while we were there and the staff was right with us helping to adjust fenders when needed and even loaned us a couple for the duration. We had a staff member helping us at 4:30AM one morning!
It’s Charleston so the dock fees are pretty high. But, you do get a great facility and great staff for your money.
by james c. - Verified user on Feb 10, 2020
Very friendly and courteous staff!! Great marina. Complimentary ride to and from downtown! Will be back!
by John T. on Dec 21, 2019
Great stop. The staff was great.
by Robert J. - Verified user on Dec 18, 2019
Very accompany professionally run.
by Becky P. on Dec 04, 2019
Stayed on the facedock here — friendly & helpful staff, Docks in good conditions, and glad the fuel dock was open as early as it was!
by Bruce B. on Nov 29, 2019
This marina is a delightful stop. The staff is friendly and accommodating. The shuttle is great and then there is Charleston... Great restaurants, a great grocery store close by and wonderful boat watching! Awesome place!
by Steve B. on Nov 22, 2019
Had a non-functioning bow thruster in Osprey Marina in South Carolina. Phoned ahead to Chris, the Charleston City Sage Harbor Marina mobile service manager. He arranged a tech to meet me upon arrival the next day. The tech diagnosed the issue and they ordered parts. Parts arrived overnight and the tech along with a diver (Josh from “PC/DC”) installed the next day and I was on my way. Fabulous response and service. Highly recommend this outstanding mechanical and technical service.
by Rod G. - Verified user on Nov 20, 2019
it’s not cheap but it’s a great marina great facilities laundry and showers are excellent and very helpful staff
by Tina P. on Nov 16, 2019
Wonderful facilities, shuttle service into downtown areas. Able to find competent mechanic for engine water pump problem-- work was done quickly and efficiently. Although dog-friendly with treats in the office, areas to walk the dog are limited.
by Catherine M. on Nov 11, 2019
Excellent service. Chris Ruhling was extremely helpful and very knowledgeable. And the entire staff deserves to be complimented on their excellent customer service. So glad we stopped here on our way down the ICW from Connecticut to the Bahamas.
by Mark S. - Verified user on Nov 10, 2019
Very friendly staff as always. Lovely place to stay.
by Tom B. - Verified user on Nov 08, 2019
Always good. Great facilities and and great city
by Bill K. - Verified user on Nov 06, 2019
An excellent location, good facilities and a courteous and helpful staff make for a pleasant stay. Staff was great getting us into a tight slip inside on day-1, then most accommodating to help us move to the Mega Dock on day-2 for an easier departure the following morning. Shuttle rides to downtown, Harris Teeter and other stops are available most days and evenings.
by Allen J. - Verified user on Nov 02, 2019
Very friendly staff. Facilities are impressive!
by Stephen K. - Verified user on Nov 01, 2019
Always a pleasure staying here
by Ronald C. - Verified user on Oct 28, 2019
The marina was accommodating and worked with us to get our trawler into a very tight spot. I recommend the marina, however the outside face dock can be bouncy due to wind and wakes.
by Anonymous on Aug 03, 2019
Really attentive people-clean, well organized and well located. Kudos to Adam who saved us when a dockline came loose at night during an intense high tide when tied up to the fuel docks. Highly recommend!
by Derek - Verified user on Jul 29, 2019
A dock hand helped us the first day when we pulled up only. They acted like they didn't know what to do and never saw them after the first day. When buying ice we were handed the key to the ice chest and was told were it was by the lady behind the counter. There was no other assistance offered. Not even to help unlock it knowing we were buying multiple bags. Kinda made us feel like if we wasn't on a yacht we really didn't matter. On a plus note, the restrooms and bath house was very nice and kept well cleaned.
by Bob B. - Verified user on Jul 14, 2019
One of my favorite Marinas because of location, security. And service
by John M. - Verified user on Jun 29, 2019
Great facility and helpful staff, on site maintenance group that was helpful and works Saturdays.
by William N. - Verified user on Jun 14, 2019
Great facility & top notch operation !!
by David G. on Jun 08, 2019
This is our fifth visit to Charleston City Marina, and first since it was bought by Safe Harbor. We absolutely love this place and the location cannot be better. But the service has declined. When we arrived, the dockhand didn't know how to tie a cleat hitch. Then when we moved to another slip, docking assistance was not available when we wanted it. A few times there was no TP in the loos. The docks are getting quite tired and need attention. The wifi is hit and miss. It worked fine on H dock after two calls to Beacon, then on Y dock it was intermittent. First world problems, but when you are paying first world prices, one should get first world service.
by Victor L. on May 19, 2019
Nice, modern marina. Friendly, accomodating staff. Full service. Fuel at slip on mega dock. Shuttle service. However, long, long walk to office or restaurant. TERRIBLE WiFi...download 0.1 mbps. After hour on phone with service provider..gave up. They shoehorn boats VERY close together...bring your best docking skills, especially if between 2 boats already there. Been there twice...probably not again. Prefer Patriot’s Point.
by Patrick S. - Verified user on May 17, 2019
Using Dockwa was simple, efficient and had a very good response time from request to confirmation....however....our dock assignment upon notification from us on arrival time was for a monohull - not the first time using Dockwa where the information that we are requested to fill out (LOA, Beam, Power, etc. was not conveyed to the marina). The staff worked quickly to rectify that, but upon arrival and approach to the proper berth, we were told it wasn't available and to stand-by. We ended up with the very last outside spot on the Mega-Dock (SE corner)....which seemed to be fine at first. Although boaters passing by did respect (somewhat) a courtesy "no-wake" zone near the docks, the large sport fishers came up to the edge of the mega-dock at full wake speed and only then dropped to fast idle - no consideration for their built up wake and its effect on the boats at our end of the floating dock. Thought a couple of those were going to rip out our cleats out as we heaved out of synch with the dock....no fault of the marina, again, good staff and they did offer to move us if we wanted....just a warning to any other transients that might get assigned to that end of the dock. Facilities were nice, although they hadn't started up their periodic "Happy Hour" nights yet "this season"- one of the reasons we liked coming to this marina. We will certainly return here, but be more selective (if allowed) on our berth location next time.
by Roy on May 14, 2019
Mega competent and responsive staff. Compliments all around. Special kudos to Chris for arranging and consistently following up on a couple of service needs. For those side tied on the outside, wakes are a problem when the police are not present - hard to blame the marina for inconsiderate boaters, though - so a five star experience for us in spite of that annoyance.
by Thomas L. on May 11, 2019
Great Marina for a weekend stop. Lots of restaurant choices and sports bar with gigantic big screen. Live entertainment was also very cool. Only thing that could be an improvement is a laundry facility or option for boaters... Had a great time. Capt. T. Lyons
by Anonymous on Apr 27, 2019
Dock staff was very attentive to my needs. They got me into the dock early so we could begin enjoying the city. Naomi connected me with a great crew to go to North Carolina.
I got help onto and off of the dock in a very timely manor.
The showers and heads are well maintained and clean.
The shuttle service to town and over to West Marine was great.
One of the best marina experiences I can think of...
by Mary C. on Apr 23, 2019
Great facility, helpful and friendly staff. One suggestion - post a slip map on your website, it will make it much easier to those coming in for the first time.
by Marty F. - Verified user on Nov 28, 2018
everyone was very helpful and service was prompt
by Brian T. - Verified user on May 28, 2018
Great as always. Ben was great
by SZPIRGLAS C. - Verified user on Apr 01, 2018
Employees very helpfull and kind. And we are rather near the historic town.
by Alexander R. - Verified user on Oct 09, 2017
Use to love this marina but lately the service is lacking. They had me and two other boats circling for nearly a hour because nobody could be bothered to answer the radio or phone. Shuttle to town was cronically late by 20-30 minutes to the point we had to use Uber. WIFI very slow. Ok for a dollar a foot but unsat for premium prices.
by Barbara H. - Verified user on Aug 22, 2017
Excellent marina, able and accommodating dockhands. Office called me the day before to confirm and inquire about arrival time. Good wifi and very nice bath facilities. Perfect spot for the total eclipse!
by Pam H. on Sep 09, 2016
2016 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com