by destinymarco on Nov 11, 2019
Excellent service. Chris Ruhling was extremely helpful and very knowledgeable. And the entire staff deserves to be complimented on their excellent customer service. So glad we stopped here on our way down the ICW from Connecticut to the Bahamas.
by msnelgrove on Nov 10, 2019
Very friendly staff as always. Lovely place to stay.
by tburton on Nov 08, 2019
Always good. Great facilities and and great city
by rc2463 on Nov 06, 2019
Great place, very nice people. We’ll be back.
by steadfast1997 on Nov 06, 2019
An excellent location, good facilities and a courteous and helpful staff make for a pleasant stay. Staff was great getting us into a tight slip inside on day-1, then most accommodating to help us move to the Mega Dock on day-2 for an easier departure the following morning. Shuttle rides to downtown, Harris Teeter and other stops are available most days and evenings.
by trafalgar1 on Nov 02, 2019
Very friendly staff. Facilities are impressive!
by therad23 on Nov 01, 2019
Always a pleasure staying here
by 9412689917 on Oct 28, 2019
The marina was accommodating and worked with us to get our trawler into a very tight spot. I recommend the marina, however the outside face dock can be bouncy due to wind and wakes.
by brendanktx on Aug 03, 2019
Really attentive people-clean, well organized and well located. Kudos to Adam who saved us when a dockline came loose at night during an intense high tide when tied up to the fuel docks. Highly recommend!
by djkoucky on Jul 29, 2019
A dock hand helped us the first day when we pulled up only. They acted like they didn't know what to do and never saw them after the first day. When buying ice we were handed the key to the ice chest and was told were it was by the lady behind the counter. There was no other assistance offered. Not even to help unlock it knowing we were buying multiple bags. Kinda made us feel like if we wasn't on a yacht we really didn't matter. On a plus note, the restrooms and bath house was very nice and kept well cleaned.
by bobbushappc on Jul 14, 2019
One of my favorite Marinas because of location, security. And service
by jamoisson61 on Jun 29, 2019
Great facility and helpful staff, on site maintenance group that was helpful and works Saturdays.
by williamnoyes on Jun 14, 2019
Great facility & top notch operation !!
by dg on Jun 08, 2019
This is our fifth visit to Charleston City Marina, and first since it was bought by Safe Harbor. We absolutely love this place and the location cannot be better. But the service has declined. When we arrived, the dockhand didn't know how to tie a cleat hitch. Then when we moved to another slip, docking assistance was not available when we wanted it. A few times there was no TP in the loos. The docks are getting quite tired and need attention. The wifi is hit and miss. It worked fine on H dock after two calls to Beacon, then on Y dock it was intermittent. First world problems, but when you are paying first world prices, one should get first world service.
by dixseadawg on Jun 02, 2019
Other than the fact that they are not a full service marina (no gasoline, etc), the Charleston City Marina provides excellent other amenities. For me, the great van service is really important since I come to Chucktown to eat and drink.
by lucasva on May 19, 2019
Nice, modern marina. Friendly, accomodating staff. Full service. Fuel at slip on mega dock. Shuttle service. However, long, long walk to office or restaurant. TERRIBLE WiFi...download 0.1 mbps. After hour on phone with service provider..gave up. They shoehorn boats VERY close together...bring your best docking skills, especially if between 2 boats already there. Been there twice...probably not again. Prefer Patriot’s Point.
by neptune79 on May 17, 2019
Using Dockwa was simple, efficient and had a very good response time from request to confirmation....however....our dock assignment upon notification from us on arrival time was for a monohull - not the first time using Dockwa where the information that we are requested to fill out (LOA, Beam, Power, etc. was not conveyed to the marina). The staff worked quickly to rectify that, but upon arrival and approach to the proper berth, we were told it wasn't available and to stand-by. We ended up with the very last outside spot on the Mega-Dock (SE corner)....which seemed to be fine at first. Although boaters passing by did respect (somewhat) a courtesy "no-wake" zone near the docks, the large sport fishers came up to the edge of the mega-dock at full wake speed and only then dropped to fast idle - no consideration for their built up wake and its effect on the boats at our end of the floating dock. Thought a couple of those were going to rip out our cleats out as we heaved out of synch with the dock....no fault of the marina, again, good staff and they did offer to move us if we wanted....just a warning to any other transients that might get assigned to that end of the dock. Facilities were nice, although they hadn't started up their periodic "Happy Hour" nights yet "this season"- one of the reasons we liked coming to this marina. We will certainly return here, but be more selective (if allowed) on our berth location next time.
by tolero on May 14, 2019
Mega competent and responsive staff. Compliments all around. Special kudos to Chris for arranging and consistently following up on a couple of service needs. For those side tied on the outside, wakes are a problem when the police are not present - hard to blame the marina for inconsiderate boaters, though - so a five star experience for us in spite of that annoyance.
by t.lyons68 on May 11, 2019
Great Marina for a weekend stop. Lots of restaurant choices and sports bar with gigantic big screen. Live entertainment was also very cool. Only thing that could be an improvement is a laundry facility or option for boaters... Had a great time. Capt. T. Lyons
by johnjohn on Apr 27, 2019
Dock staff was very attentive to my needs. They got me into the dock early so we could begin enjoying the city. Naomi connected me with a great crew to go to North Carolina.
I got help onto and off of the dock in a very timely manor.
The showers and heads are well maintained and clean.
The shuttle service to town and over to West Marine was great.
One of the best marina experiences I can think of...
by clinemcc on Apr 23, 2019
Great facility, helpful and friendly staff. One suggestion - post a slip map on your website, it will make it much easier to those coming in for the first time.
by bdenison51 on Mar 17, 2019
Always have a fun time in Charleston and the Mega Dock is a great stop. Friendly staff and great service.
by hmfetsch on Nov 28, 2018
everyone was very helpful and service was prompt
by briant on May 28, 2018
Great as always. Ben was great
by szpirglas on Apr 01, 2018
Employees very helpfull and kind. And we are rather near the historic town.
by romeroag001 on Oct 09, 2017
Use to love this marina but lately the service is lacking. They had me and two other boats circling for nearly a hour because nobody could be bothered to answer the radio or phone. Shuttle to town was cronically late by 20-30 minutes to the point we had to use Uber. WIFI very slow. Ok for a dollar a foot but unsat for premium prices.
by bhallisey on Aug 22, 2017
Excellent marina, able and accommodating dockhands. Office called me the day before to confirm and inquire about arrival time. Good wifi and very nice bath facilities. Perfect spot for the total eclipse!
by marinabuzz on Sep 09, 2016
2016 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com
by marinabuzz on Sep 15, 2015
2015 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com