We enjoyed staying at Paynes Dock ! We had lots of help waiting when we came in. We had our grandchild and they put us in a perfect spot so we could step right off onto the main dock. The bathrooms and shower where always clean . We enjoyed the entertainment and the food. There seemed to be something for everyone of all ages . We will be back soon and look forward to making Paynes our family vacation place.
We made a reservation on Dockwa (great service) and were expecting a nice visit. About 2 hours out started to try and call them to confirm and find out where to go. No one answered the phone. Made sure that I had the right number from their website and I did. Tried to call on VHF 9 and was told by another yard that they do not monitor any channels. Went to the dock and finally found someone to tell us where to dock. Docking was hard. We are a 34' sailboat that does not back up easily. After many attempts we finally made into a terrible slip. Going out was worse as there was no way to get out without hitting other boats. The people were ok when you could find them. The showers looked good, but require quarters to run. The food from the dockside cafe was good. We will never go back.
Enjoyed our stay. Dock help was great getting us tied up. Easy walk to town. Great weekend.
We have a new 72' Viking and, on arrival, were greeted by the the most arrogant dock staff we have ever encountered. Cussing with 4 letter words about our boating / docking protocols (wanted a dock line to bow pulpit and he did not think it necessary or a good protocol?). Moreover, he did not even bother to assist with lines, power, etc., which, in retrospect, was a good thing. And, as it turns out, the power is suspect as we could not get a reliable 2 x 50amp connection. It looks like they did not do the electric to code as there are no covers and extension cables are hanging under the docks. On top of that there was no wifi. So be very circumspect when deciding to use these people!!
The reservation through Dockwa led to a wonderful weekend at Payne's Dock. The staff were very very helpful with gas, docking and leaving. The bar was the only place on the island to have the big boxing match.
This is a great place as long as you don't mind rafting. The staff is very experienced and respectful of the needs of the boaters at their facility. We had a race from Newport to Block Island - we had about 7 boats arrive mid-afternoon on Saturday and Paines had us tied up within an hour.
Don't patronize this marina. They seem to cater to only mega-yachts. We made a reservation for two nights on Dockwa, they confirmed, and when we arrived, they said they had no room, and hung up the phone. When confronting the owner/manager in person (after taking a mooring), he denied not having room, and offered no apology. He couldn't have cared less. They don't use VHF, and when you call their phone, no one is in the office to answer it.
Excellent as always. The showers have been upgraded. Very nice
This is the closest marina to town so the location is good. A pool would be nice on a hot summer day.
A phenomenal family run marina on the island. Both their customers and their employee's have been at Payne's for generations. Both the owners and dockstaff are welcoming and available to help boaters as they arrive. This is the only marina on the island we ever go to.
Payne's Dock is a family friendly, casual Marina. The staff is very friendly and always ready to assist if needed. We can't to go back!
Friendly staff, good docks.
Dock space is a premium. The dockmaster did a fine job of getting our stern quarter on the dock while the bow was into the fairway. Perfect location to get a rental car and explore the island!
Having a reservation made no difference. Waited an hour in the harbor to get tied up but not to a slip was a raft it out six boats. They gave with reservations no advantage over people just pulling in they don't consider a reservation any asset to them I will never be making another reservation. And if I were you off my list of taking reservations for them or you'll have a lot of unhappy customer because I wasn't the only one that had reserved through you and what disappointed
We arrived in the pond, called to let them know we had arrived, they told us to stand by. So, we stood by floating for 3 hours while they took everyone that came after us! We feel that they kept us waiting because we called the dock master to inquire why boats that were arriving after us were taken before us. The other negative is that they do not monitor a radio channel. After awhile, they stopped answering our phone calls. We were finally rafted 6 boats out, so of coarse we had no access to electricity or water. We were facing another rafted six boats stern to, with generators a blazing (constant diesel exhaust). One of the stern to rafted boats near us, had constant blasting music, so loud as to upset many of the boaters surrounding them. This was our first, and last time here. The only upside to this place, was that it was a shorter walk to town. We advise others to try the other marinas first.
Would be helpful if the dock staff had some way of identifying themselves (e.g. shirt, hat, etc.). Then you would know who was dock staff vs just some guy hanging around which is what they look like. Facilities are ok. Showers excellent. Service mediocre (at best) - kind of feel like you are bothering them just to pay for a bag of ice. Mahagony shoals bar is fun.
Clean baths and showers with warm water. Good food. No private slips...they raft boats up as they come in. Be ready to walk over other boats to get to dock. Service is OK. Gasoline quality is no good, so have some stabilizer at hand. Great ambiance and location.
Juses H Christ!! IT'S "THERE" not "THEIR"!!
Welcome to Payne's Dock in New Harbor. It is a friendly place with lots of families. Friends are easily made and goods times are the rule. We are famous for our snack bar and the Mahogany Shoals bar. Old Harbor restaurants, shops and services are just a short walk away.
PLEASE NOTE: We do not have finger piers, and most all boats will be tied up stern-to and may be rafted if needed.