by Lee S. - Verified user on Oct 01, 2022
The docks are narrow and poorly lit. The bathrooms are beautiful but no hot water. Had trouble getting them to answer the phones or radio. We’re supposed to be open till 4:30 but no response when I called at 3:45. Not at all pet friendly. No real protection from the river, boat rocked all night. Solid power and great internet.
by JOHN M. - Verified user on Aug 15, 2022
Our boat club Shores Harbor Club had an amazing weekend with you guys. Especially Ryan the GM/Harbor Master. He was knowledgeable, accomodating and went over and beyond to make us feel welcome. We will be back!! Also a shout out to Carrie and Nicole at the security gate for making everying smooth and easy for our guest/event. Thanks again and enjoy the rest of your summer.
Patti Mitchell, Fleet Captain Shores Harbor Club
by Dwayne - Verified user on Jun 13, 2022
We went to the marina as it was close to downtown as we were going to a baseball game. The docks are nothing fancy but everything worked. They had no bathrooms or showers pool and hot tub weee closed. Would have been nice to know beforehand and maybe a cheaper price. Not a big fan of the hot smelly porta johns.
by LaJuana B. on Jul 29, 2021
People do not obey the rules! Clearly there is a sign posted by the jacuzzi no one under 14 is allowed in. For the last few times I’ve attempted to get in it’s been “Romper Room” with multiple young children inside after 8p. Subject to adult language, drinking and partial nudity. Hourly rounds need to be conducted to enforce the rules. Summer is short and with all the rain it’s even shorter.
by Scott N. on Jun 12, 2020
We love Kean's. Staff are fantastic and accommodating. We make a trip down every year and stay in a transient well for a week. Unfortunately due to high water we were unable to make the trip last year. Pool, bar, and staff are great. Can't wait to make the trip this year
by Steven P. - Verified user on Aug 02, 2019
Very friendly staff. Some docks are under water but they have taken steps to make them safer. Only issue was trying to find my slip after the office had closed. I knew the slip number but the numbers were underwater. If you plan to arrive after the office closes I suggest you ask them to mark the piling at the end of your slip ( perhaps put a red bucket on it) so you can easily find it. From a safety standpoint I hate seeing power cords ( and a few extension cords) submerged in the water.
by Kristy B. - Verified user on Jun 24, 2019
This was our first time here, probably won’t come back. The marina needs some updates/ maintained. We are not very picky we are very easy going. It seems that the seasonal members don’t care to clean up after themselves or take pride. In the restrooms toilets were not being flushed, doors were barely on. Garage all over the docks. The pool area was nice but the hot tub timer was broken. One the 2 barmaids were nice. Really
by John L. - Verified user on Jun 22, 2019
Considering that there is significant flooding in this area,
Kean’s stepped up and provided great service.
by Brenda L. - Verified user on Sep 17, 2018
Overall we were pleased with our stay. Bathrooms and showers were very clean. Communication from the office was lacking. I was told early in the week that I would be receiving an email with our well # and marina information. I had to call the office Friday afternoon and also sent a message via the Dockwa app. While the office was responsive with an answer, I shouldn’t have had to follow up.
by Wyatt N. - Verified user on Aug 20, 2018
Very friendly atmosphere! Nice Tiki bar and pool, within easy ten-minute Uber distance of downtown Detroit attractions. Staff are very accommodating. Excellent security. We used a play as an excuse for a boat ride (or vice-versa, depending on whom you asked), and stayed a couple of days, with three boats. Not a lot of guest wells, I don't believe, so reserve early if you have a hard date you need to get in for, as we did, especially if coming in with more than one boat.