by tzicko on Jan 15, 2022
Great location and helpful accomodating staff. We enjoyed our stay.
by bakert2009 on Jan 02, 2022
It was nice on the T dock. Lots of boats coming and going.
by rmartinl on Jan 01, 2022
You can't beat the friendliness and efficiency of the staff at the City of St Pete Municipal Marina. They always go out of their way to make boaters feel welcome and part of the family. Downtown St Pete offers lots of restaurants and museums and is very pedestrian friendly, no need for a car.
Thank you! We are pleased that you enjoy or Marina and Awesome City. Best Regards, St Petersburg Marina
by kinler333 on Jan 01, 2022
Great staff, safe and convenient. Frank takes great pride in making you comfortable.
Stayed again December 2021 and still great staff! Hopefully they continue the current ownership.
by fevans517 on Dec 30, 2021
Frank the dock master was wonderful. Nice showers and laundry. Shopping, liquor store and grocery all within short walking distant. Plenty of places to eat.
by kinler on Dec 30, 2021
St Petersburg is a great City to visit with lots of things to do and within walking distance of the marina. The new Pier is awesome.
Thank you! We are pleased you enjoyed or City and Marina...
by mgmowry on Dec 27, 2021
Very friendly dock hands and beautiful view. Easy access to town and lots of restaurants. Showers weren't the greatest but the overall experience was great. Wouldn't hesitate for a second to stay here again.
by klemen on Dec 20, 2021
Great stay. My only wish is that ice would be closer than a 40 minute round trip walk from the transient dock to the office on the other side of the basin.
by syearsley on Dec 18, 2021
Staff members Frank and Seth are treasures. The bathrooms and showers are not.
by cindyaltea on Dec 15, 2021
Frank is always so helpful.
by eh on Dec 15, 2021
Fantastic location for all the city has to offer. Huge Sat. Farmers market is a 5 minute walk away , the St.Pete pier is wonderful especially in the early morning or for a sunset drink at Teak. Many, many restaurants to choose from - really enjoyed Ceviche. Laundry and bathroom facilities are good at the Marina and very good security for the docks with a key card entry. Publix is a 10 minute walk away. Hard to leave!!
by soozell on Dec 15, 2021
Dockmaster Frank works very hard to be helpful to incoming cruisers and is fair in how he manages boats. The location of the marina is excellent, but it is a diamond in the rough. Sadly our beloved City of St. Pete must not consider the investment in improving the docks and services a priority. No Wifi. 208 power.
by sonnypdq on Dec 06, 2021
The stay was great.
Frank made the stay exceptional.
by bettygail on Dec 05, 2021
Bath/showers are well kept. Good security. Staff very helpful. Close (walking distance) to downtown St. Pete. The docks are adequate, fixed, with limited cleats. Marginal WiFi but Verizon was strong. A bargain given the great location.
by clarkeg on Dec 01, 2021
The location is one of the best in any large city and St Pete is a great place. Few can compete.
The marina is fine. It’s well protected and the slips are huge. It’s a city marina. It’s fine.
I won’t stay anywhere else.
by genabeckett on Dec 01, 2021
Great location, got lots of help to dock, enjoyed our stay very much...
by tervosmith on Nov 30, 2021
Very nice place. The dock master, Frank, was exceptional. Great communication before and during our stay. Above and beyond in helping us to our slip, get tied-up and settled in. Best service we have had at a marina. Highly recommend.
by dundeewiggin on Nov 29, 2021
Enjoyed. Perfect location
by captjt on Nov 29, 2021
Great stay as always. Frank and the team are very accommodating and we love the location. Can't wait for our next trip back.
Thank you for sharing and we are pleased that you enjoyed your visit. Kind words passed along to both Frank and Seth. Many Thanks, St Petersburg Marina
by ernestmartinez on Nov 27, 2021
Place is a dump, felt like I was inn a floating trailer park. The dock guy Frank was less than useless. He is a crotchety old goat who's never owned a boat in his life, but swears he knows better than you.. Turned a perfectly executed docking into a complete cluster. No garbage cans on the dock, you have to walk literally 2 blocks to throw away trash. Outside marina was no better, food and soiled diapers on sidewalk, homeless people every where.. Like I said, the place is a dump. I will never come back. I can not emphasize how badly run this marina is..
by schumanl on Nov 26, 2021
Great location, excellent staff. Dockmaster Frank provided personal attention to assure we would have a slip after we had to postpone due to a mechanical issue. He even drove me back to a local boatyard with a part I needed. Now that’s customer service! High marks all around!
by irwinhurwitz on Nov 23, 2021
Frank the Dockmaster was very helpful. The marina had a well kept up bathroom and shower. Only thing that was a minor convenience was that there were no trash cans on the docks or in the building.
by caboat on Nov 22, 2021
The location of the marina provides easy access to restaurants, shops, groceries, museums, farmer's market, bike paths, public art, parks, etc. The city has done an amazing job of making people and dog-friendly spaces that offer so much enjoyment. And best of all, is Frank D the marina manager who makes it all possible with his friendly and helpful attitude. He is definitely customer-oriented and always polite.
by tjwo on Nov 21, 2021
Amazing night’s stay. Great, central area. Very nice people at the marina. But the #1 reason we’ll be transient here again, is Frank. Super accommodating. Friendly. Took time to explain and help with just about anything we could have needed to come in and have an enjoyable time. We’ll be back soon!
by wxgmbrtxegzy8zitcddb on Nov 16, 2021
The marina is very convenient to the pier and walkable to downtown activities. Dock master, Frank was informative news very helpful. Tony at the fuel dock was also awesome! Because the marina is so convenient to everything going on, it was loud and full of light well into the night.
by mmonsundays on Nov 09, 2021
Perfect location with easy access to downtown St Pete, St Pete Pier and bike path to St Pete Beach.
by windraider99 on Oct 27, 2021
Inadequate trailer parking and maneuverability caused a fender bender at boat ramp while there. Also, gave up on getting pumped out, no one available. Good location?
by larrytibbe on Oct 20, 2021
Very adequate and convenient to St Pete activities but this great facility is ready for an update especially with the new pier going in next door which is going to make the marina look shabby by comparison. Wi-fi system is essentially useless.
Still love this marina because of it's ideal location and excellent staff but I do wish the wi-fi was adequate.
by ottot2131 on Oct 19, 2021
Perfect location, easy water approach to the docks.
by mainskipper on Oct 18, 2021
Frank was extremely helpful in assisting us tie up to our transit slip when we had lost an engine. He communicated with us frequently during our stay to insure we were okay. We had a fantastic time as there is so much to do, and the marina furnished us with a packet of activities to make our stay complete. We have been here many times, and will continue to do so.
by gmgroa on Oct 18, 2021
Absolutely wonderful location. Very friendly staff.
by parkerkef on Oct 05, 2021
The people at the marina especially Frank are absolutely fantastic and helpful. But we were here probably six or seven years ago and they were going to be revitalizing the marina with floating docks etc. Nothing has been done to this Marina in years. The people are great location is great but the city really needs to put some money into this marina
by johnb on Sep 27, 2021
Excellent location, great staff, Frank was on top of things and wanted to make our stay as easy as possible.
by edboud on Sep 26, 2021
Very friendly and courteous. Great location next to the new city Pier.
by jldfisher on Sep 25, 2021
Frank was extremely helpful and competent both while tying us up at the dock and when we departed. He answered all our questions about the Marina and the city of St. Petersburg. We had a delightful stay at the Municipal Marina.
by ghowman1 on Sep 13, 2021
Great location. Easy access. We'll organized check-in.
by erniev on Sep 07, 2021
Best ever marine trip and stay at city Marina. The bathroom facilities were great and walking distance to downtown St Pete restaurants , bars & Music was outstanding. Marina people like Tony & Scott were terrific helping me in an unfamiliar marina with all of the boats and excitement from visitors throughout USA and other countries was very stimulating conversations. Congratulations to City Mayor to keep City Municipal Marina still managed by city officials .
by amivos on Aug 29, 2021
Love the marina and love the area. Marina is easy to get around in, the fuel dock is in an area with plenty of room to move around. Facilities are well kept and there’s even an Amazon locker available. Groceries are within a half mile with general and marine stores within a 15 minute drive. Restaurants within an easy walk, pick your mood. Decent protection from west and north winds, and the breaker wall helps with eastern and southern winds. A small airfield is on the south but limited to small craft. Do be aware of the surround area’s concerts and attractions, as getting in and out of the area can take a long long time and pedestrians everywhere. They do have marina resident parking lots, too.
by gairforce on Jul 11, 2021
Wooden dock pillars are in serious need of some rubber strips on them to keep the wood from scratching the paint on my boat. But, the staff is very, very nice and accommodating. They all made it very easy to stay here and I look forward to many visits
by mariomgolden on Jul 02, 2021
Great marina and staff. Scott is amazing!
by alanw on Jun 07, 2021
Helpful dock staff
Mediocre Facilities - bathrooms, showers need upgrade
by ecardona10 on Jun 03, 2021
Excellent staff! Perfect slip location next to bathrooms and showers. Will definitely stay again!
by 1worldabroad on Jun 01, 2021
I want to talk about how great this marina is, but the real secret is Frank. He's simply the best dockmaster I've met, and I've been sailing my whole life. Sailing in from Texas, we had an issue with our motor - that means NO admittance in St.Pete marinas. Frank went out of his way to help us: 1 find a place to legally stay overnight, 2 personally helped me find a single bolt causing the issue, 3 kept our reservation active so I could come in once the issue was fixed.
He also - on his own and not related to his job- insisted we take his old 30 amp powercords when he learned we were long distance cruising with just 1 50ft cord and one small 12ft extension.
This is a very good marina made great by its dockmaster. Highly recommend.
by bethorawah on Jun 01, 2021
We had a wonderful stay in St. Petersburg made even better by their kind and super helpful dockmaster, Frank. He helped with our lines, gave us advice on continuing our journey, and was just very supportive. You can tell he cares a lot about the marina and its guests. St. Petersburg's marina is a great place to stay, right by all the excitement, but peaceful and a walk or short Uber to the grocery store and a lot of fun stuff.
by rhamel629 on May 31, 2021
Helpful friendly staff
by pmamidon on May 27, 2021
Marina is in an ideal location for easy access to most of what St Pete has to offer. The city is also very bike friendly with numerous off road bike trails.
by potc1957 on May 19, 2021
Great dock master. Wish they had floating docks
by alcausey on May 17, 2021
great location and super helpful staff.
by scottyg on May 17, 2021
I would like to give Major Cudo's to Frank the Dockmaster, he was Awesome! I received a welcome call earlier in the day welcoming me and my crew to the Marina and what slip number I would be in. I checked in when I was getting close and he met us at the slip. We had a strong cross wind in the marina and he was very helpful getting us tied up and settled in for the evening. The next morning Frank helped us with Ice for our journey home. It was a great experience and Frank was a BIG part of it! Thank you Frank and Dockwa!!!
by chichor1 on May 17, 2021
This is by far the best marina I’ve been period.! This guys definitely raised the bar on costumer service , cleanliness and Edficiency!
Location is prime plenty of restaurant and good places to go to, live music on weekends overall 5 stars.!
by noirhart on May 16, 2021
Downtown St. Pete has so many activities and dinning possibilities just a brief walk from the marina. Dock Master, Frank, was responsive, knowledgeable, and helpful. Price reasonable and facilities good. Will return repeatedly.
by swatkins on May 13, 2021
The marina, staff and location are all first class and special shout out to Frank who met us when we arrived at the dock -- and shepherded us through a lovely experience. As an "older" cruiser I was amazed at the city's quality of life, exuberance and culture now available within a short walk from the marina in St. Pete. Kudo's to staff and the St. Pete Municipal leadership for making an outstanding development effort.
by starship50 on May 05, 2021
Perfect location Professional and friendly people to help with your names
by pilotmom42 on May 05, 2021
Nice clean facility, easy access. Dock master was there to meet us when we pulled in. Great location, walk to restaurants, grocery, drugstore, museums, etc.
by roger727 on May 02, 2021
Great Location and AMAZING Dock master. Frank was ready to help dock the boat and was very helpful.
by tackpc56 on Apr 28, 2021
We moved the boat to the mooring field in the north basin, but the dinghy dock there was out of commission so we had to dinghy out of the break wall under the pier and back into the central basin to the fuel dock/ boat launch docks. This would not be a safe ride in any wind or choppy conditions. There was also a strong ESE wind at night causing a lot of swell on the bay. The north basin is not well protected from these conditions so the boat bounced around all night making for an uncomfortable sleep!
by doctortimd on Apr 27, 2021
Great location and everything worked.
by avangellow on Apr 16, 2021
The staff went out of their way to accommodate us. What a location!
by tburton on Apr 16, 2021
People and location is what it’s all about here. Joan and Frank helped with a booking issue we had and went over board to insure we were taken care of. The marina is middle of downtown and the beautiful pier area they developed.
by pjbattles on Apr 12, 2021
Great marina and a block away from all of the restaurants. Looking forward to our next visit!
by lpritchett on Apr 12, 2021
The facilities were clean and neat. The dockmaster kept me informed of my slip status, and was there to help me tie up as I arrived.
by case on Apr 11, 2021
Frank, our dock assistance professional, was not only welcoming and knowledgeable of the area, was of great assistance in the docking process. Great customer service.
by demetrik on Apr 07, 2021
We were very impressed with the extraordinary service and help we received from Frank, the harbormaster. He went out his way to be there at the dock, helping with the lines and answering our questions in a very pleasant and humorous way. He made our visit fun! Thank you Frank.
by mellotime on Apr 04, 2021
Great location! And wonderful staff!
by dcrane on Mar 30, 2021
Frank is by far the best staff member we have ever encountered. He went out of his way to accommodate us and worked on a complicated reservation until he solved the issue. He is the best. If I was still running my business I would hire him on the spot!!
by srlaman on Mar 29, 2021
We had a great time...Frank and his team were very friendly and helpful during our entire 3 month stay. We'll be back
by jonschmid on Mar 26, 2021
Frank and everyone I had contact with was incrediably helpful. It was a wonderful experience.
by gcrumbaugh on Mar 24, 2021
It was fun and the marina was very professional and personal
by yeddie on Mar 20, 2021
Great spot. Staff not knowledgeable about dockwa app. Very frustrating
by sailrj on Mar 16, 2021
Great staff and well run marina.
by mcmahonm3909 on Mar 15, 2021
Excellent stay overnight. The facilities are awesome, price is great, and it's nearby downtown St Pete with all it has to offer. The only drawback for us was that we were apparently too far from the wifi access point to get access. Recommend either installing a repeater, or at least let guests know of the limitation.
by mychrystal on Mar 14, 2021
Great weekend, with lots of options you can walk to.
by sliderclif on Mar 07, 2021
Wonderful couple nights of “boat camping” in the heart of downtown St Pete. Friendly service and very helpful.
by wwcraven on Mar 06, 2021
Wonderful. We will return for a longer stay.
by zendera on Mar 05, 2021
Dockage was fine, however we were not docked with the rest of our group as requested.
by louis68676 on Feb 22, 2021
This is one of the best run marinas we have stayed.
by barrymilam on Feb 18, 2021
Frank, the dockmaster, was great helping us docking to local info. The dock has great security by only one access to each pier with a key card. Great access to downtown. This was our first time at St. Pete by the water and will be back.
by gcargen on Feb 17, 2021
Nice bathrooms and ez access to down town
by maverickdesigns on Feb 14, 2021
We had a great stay at St. Petersburg Municipal Marina. Our dockmaster was very helpful and everything we needed was easily accessible. We spent 2 wonderful days in beautiful downtown St. Pete and we can't wait to go back.
by sramey on Feb 14, 2021
First time exploring St. Pete by the water. Frank, the dockmaster, was fabulous. So helpful from getting us docked to information we needed for the weekend. Fresco's restaurant is right next to the marina. Great food and service. Will definitely go back and stay at the municipal marina.
by pmnmd62 on Feb 08, 2021
Great spot. Easy access to town. Friendly staff. No wifi tho
by rldunbar on Jan 31, 2021
Loved it! Great location. Marina staff (Frank) was very helpful. So many restaurants, attractions, etc. in walking distance. We look forward to coming back soon!
Thank you for the kind words and we are please that you enjoyed yourself in this wonderful City. Look forward to seeing again. Best Regards, St Petersburg Marina
by czovagxcsswetzshq7yv on Jan 28, 2021
Frank was very communicative, keeping us posted along our stay and helpful in docking.
We hope the new leaseholders will have the same high level of customer service that the city has brought this marina to be a favorite stop in FL.
We are pleased that you have enjoyed our wonderful City. Frank is a great asset to our Marina and we are honored to have him. Best Regards, St Petersburg Marina
by rollindice on Jan 25, 2021
Excellent and friendly. Highly recommend!
We are pleased that you are enjoying our wonderful City. Best Regards and Smooth Sailing. St Petersburg Marina
by bjhammar on Jan 18, 2021
Wonderful. Docks in great shape. Easy docking at transient dock. Frank the dock master was ver helpful and knowledgeable.
We are pleased that you enjoyed your stay in our Great City. Thank you for the kind words. Best Regards, St Petersburg Marina
by 5005star814 on Jan 14, 2021
Easy access , clean facilities will be back gain
Thank you for the kind words. We are please you enjoyed your stay in our Awesome City. Best Regards, St Petersburg Municipal Marina
by daverobbinslaguna on Dec 24, 2020
We were met at the transient dock by a very helpful Dockmaster Frank. He assisted us tying up and connecting to adequate power and water. Easy walk to restaurants and transportation
We had our own e-bike.
Although Visitor wireless was poor we were able to get emails.
Thank you for staying here at the St Petersburg Marina. We appreciate the kind words are are pleased that you enjoyed Downtown. We apologize for the slow Wi-Fi, it does get a bit clogged up during Holidays and Super busy weekends. Best Regards, Joan McGowan Marina Supervisor
by ph0enixrising on Dec 11, 2020
Staff were very helpful and attentive - the facility is excellent!!
Thank you for the kind words and staying with the St Petersburg Marina. We look forward to your next voyage here.
Best Regards, St Petersburg Marina
by rkunkel on Dec 09, 2020
With the 65 foot boat overall they put us at 20 ft. dock, the rest are pylons. Good electric.. We were on the South part of the Marina and wished we on the North Section. Very noisy planes close by. Super close to downtown.
First, thank you for staying with the St Petersburg Marina. Due to the busy winter season and the islands closed to many, we do our best to accomodate as many boaters as possible. We hope that you will come and enjoy our Downtown again and please add "North Dock" to your reservation. We will do our best to dock you in that area. Best Regards, Joan McGowan Marina Supervisor
by jojonesca on Nov 28, 2020
Great location! Great service!
by kennethcpa on Nov 22, 2020
Great Dockmaster and awesome location.
by cruisingguys on Nov 03, 2020
We bought an older boat that needed some work before we left the dock. As expected, it took longer than expected. Joan (dockmaster) was really helpful and flexible. During Covid slips were not transferable and I believe it was also restrictions on new liveaboards. She allowed us to extend 3 times and as of 2 short days ago we finally had our maiden sail. The marina is in a great location and, although we were technically transient, she let us stay in our current slip on the N docks which is feet away from the new beautiful pier and just a few slips away from the boaters lounge and showers. The wind can rip through pretty good on gusty days and a little bit of rocking but not bad even with 20+ knot winds. The tenants and especially liveaboards were all very friendly and welcomed us to our new lifestyle of becoming long distance cruisers and offered us great advice that we will take with us along our trek. With Covid there are ZERO long term slips or even moorings available in St Pete and even finding a week long transient slips was very very difficult. Be warned that the north side of the marina only has metered parking for the new pier from 9am-10pm at $10 per 4 hours and a 4 hour limit so we had to do a dance with moving the car around and it cost us an extra $20 a day to park. The usual transient dock is on the opposite side of the marina and comes with permitted parking for $5 a day but it’s a good 10+ min walk to the pier side and kinda secluded on a small island. So if you like quiet and cheaper parking that side is perfect for you but we did have transients nearby on our side too. Overall a great location in the heart of downtown and the popular new pier and nice marina with basic amenities. Oh, and they have fixed short finger docks with pilings which was not our favorite especially with inexperienced sailors new to docking but we got in and out unscathed, mostly...
Thank you for the kind words. We are please that you enjoyed your stay in our Marina. Unfortunately, parking is limited in the downtown area and sometime far, but the City is working with rental scooter and bike vendors to help with the walks.
by jackdog on Nov 02, 2020
Great location for down town St Pete, very busy and active area.
Thank you for the review and we look forward to your next trip to St Pete.
by asplitz on Oct 12, 2020
Very friendly and helpful. I will definitely go there again.
Thank you for the great review. We look forward to your next stay.
by sanders17 on Sep 27, 2020
Great location and really attentive staff. A little more information on all of the amenities should be provided prior to arrival. Other than that a great stay!
by jlwwbber on Sep 13, 2020
Never could get a hold of anyone to give us a key to get in. All phone numbers provided were of no use. Finally saw security at 11 pm and got a key. Was not impressed.
by beachbound2 on Sep 08, 2020
First time boating to St Pete Marina and staying at the transient dock.
St Pete is a great town to visit
Dock hands very helpful and accommodating
Facilities very nice
The not so good:
The transient dock is fixed (not floating) and one side tie up.
This means you need to leave enough slack for tides.
This means you will be swaying and banging the dock all night.
This means little sleep depending on your ability to sleep through that distraction.
Our boat is 28ft but the neighbors was a new 40ft and had the same issue.
Conditions were fairly calm when we were there.
Will go back but try a different tie up method.
by topcat19 on Sep 08, 2020
Our stay was fine but we were only allowed to stay four (4) hours for the “day trip” fee of $25.32. Dockwa site made not mention of only four hours - site simply said check in after 1:00 pm and check out by 11:00 am. Nowhere in our reservation confirmation from the City of St Petersburg Marina did it indicate a four hour limit.
by deanjeep on Aug 29, 2020
Great location, friendly and helpful staff. 24 hour assistance docking which was great as we came in after hours. Had an issue with one a/c shutting down. I have one newer a/c that will shut down if the voltage is low for 3 minutes. Was able to work around it and everything seemed back to normal the next morning.
by ivorgratitude on Aug 13, 2020
as always the St Pete municipal marina staff were awesome. Could not ask for better
by peg on Aug 04, 2020
Very accommodating! Thankyou and we loved being right in the heart of st. Pete! Fun, fun!
by loralock on Jul 15, 2020
Nice docks, friendly staff! Great location to explore the city & water!
by rgomez18 on Jul 13, 2020
The staff was extremely helpful. The Marina was in a perfect location and well kept. I would definitely use this location for all my excursions to Downtown St. Pete.
by framabriti on Jun 16, 2020
OUR VESSEL WAS PUT IN THE WRONG SPOT THE FIRST NIGHT. WE WERE SUPPOSED TO BE IN A COVERED DECK.
by rmartin on Jun 03, 2020
We stay at the City of St. Petersburg marina frequently. It truly is the best marina on the west coast of Florida, not only because of the location, but because the staff there is efficient and friendly. They all 'go above and beyond' to ensure boaters have a great experience. We highly recommend the marina.
by jmccullen on Jun 01, 2020
Frank was extremely helpful and friendly.
by hakuro on May 29, 2020
Transient dock is easy to find, tie up to and depart from. Facilities were good and the staff is excellent.
by ghersche12 on May 26, 2020
St Pete is a wonderful water town. Always something to do. St Pete Municipal is perfectly located and more importantly protected for a comfortable stay. If you're on a mooring ball make sure any easterly wind will be less than 8knots or you're in for a rolly night.
by triplethreat on May 25, 2020
Very nice marina. Staff are helpful and friendly. Easy in and out. Location can't be better. Attractions, restaurants, "Old" St.Pete and the newer hipsterish St. Pete. The vibe is very youthful now unlike the "Cocoon" reputation. The only complaint I might have is the feeling that you are encroaching on the liveaboards. They have sort of taken over the lounge and common areas. Dogs and kids paraphernalia. But that won't keep me from coming back often.
by leeander50 on May 14, 2020
Very nice marina. Given we are still dealing with virus rules it was very nice. Would recommend to anyone. Would stay there again. Will be back next season.
by tomhedge7 on May 13, 2020
I probably would give the marina 5 stars if we had stayed after the new St. Petersburg pier was open. Frank was very helpful in confirming then changing our reservation at our request; he even gave us his mobile # so we could contact him directly.
The marina location is perfect - just off the main St. Petersburg waterfront. There are many bike paths and walking trails just off the marina.
But the street just off the docks was closed off because of construction on the pier and, as noted, there were no dumpsters on the site because of the construction. Thus, it was a long walk to throw away trash and to get to a space for my dog to relieve himself. In addition, as also noted, the fixed long transient dock coupled with the tide swings can make getting on/off the boat pretty difficult at times.
We would love to come visit again after the pier is open and, hopefully, the walk to discard garbage and take pets to grass will be much shorter.
by dougsabbag on May 04, 2020
My wife and I waited 4 months on the 'waiting list' to be able to rent a slip for our CT-56 ketch rigged sailboat. When one became available last Friday, 5/1/2020, Evelyn and I drove to the marina to accomplish the contractual paperwork for the slip which we were happy to have available to us. Sunday was when we could move our vessel from Seafood Shack Marina in Cortez, to your facility.
The staff was about to process our lease, but we had not known that our documentation was necessary, (our fault - stupid error), so the staff advised us to bring her into the slip and process the paperwork on Sunday.
So, we arrived and docked into slip SA110, Sunday afternoon and after having secured the vessel, went to the Marina Office with all of our documentation, expecting to conclude this process.
We were told that our vessel had to be at the 'fuel dock' to be 'inspected'. Our vessel is a 65 foot ketch rigged, Ta Chiao CT-56, i.e., a heavy displacement, (70,000 pound), sailboat. She is not as easily maneuvered as a runabout / motorboat; so to take her out of the slip we had secured her into, to bring to the fuel dock, to be inspected, only to then return her to her slip, is an inefficient, even dangerous concept. I'm confident anyone with marine experience, would agree that it is in marinas that there is the highest probability of collisions and damages between vessels. I would much rather avoid that, as I am confident everyone would agree.
Therefore, we were very reluctant to comply with this 'new rule'. I say 'new' because we had not been informed of this in our meeting with the staff on Friday. Had we been informed, we would have arrived at the fuel dock on Sunday rather than going straight to the slip, as we HAD been informed to do.
Nevertheless, since Letitia, the manager, was not on the property, my request that the inspection take place at the slip, where the vessel is, could not be decided.
So, we returned to our vessel, waiting for Letitia to arrive on Monday morning, to make the logical, professional decision to inspect her where she is.
I spoke with Letitia Monday morning and she said she would have to speak with her manager about this.
The overarching reality, besides the anxiety and illogical requirement to move the Triumph at this point, is that both my wife and I are providing our computer consulting services to our respective clients, therefore we are working normal business hours and can't spend a morning or afternoon playing this ludicrous: 'move the boat over here, then return her to her slip' game.
So, it is our fervent hope that the marina management can see the logic and safety to have the inspection occur where the boat is, rather than at the fuel dock.
I am posting this so that potential future slip renters might be made aware of this 'rule', since - as we have experienced - this rule is not always shared with this marinas' customers until it is ludicrous to try to apply.
Thank you for your feedback. It is very helpful to us as we are continuously striving to improve our business and how we serve our customers. I, as the Marina Manager, am very sorry for any miscommunication there may have been with you regarding our procedures and will reach out to you directly about this matter.
-David Wirth, Marina Manager
by glindaman on Mar 26, 2020
Great location and view w expansive park. Easy access to transient dock. Short staff not readily available possible due to COVID 19. No trash receptacles on site due to city pier construction so have to walk a block to dumpster. Facility small but downtown location is ideal.
by fullmoonfirstmate on Mar 23, 2020
We'd gone sailing for a few days, our version of "social distancing." We'd planned to stay overnight at Gulfport Marina when we discovered that our reservation had been cancelled. By email. Three hours earlier. It's 5PM on Sunday. I was frantically calling other marinas looking for a slip, mooring ball, or even a spot to drop the hook. I got on dockwa.com and was able to make a reservation at St.Petersburg Marina, but received a message that they would respond in 24 hours. I called the marina, hoping to reach a live person. Tony answered and said he was just closing the marina for the day. I explained our dilemma, and he said he would need to call me back. A few minutes later he returned the call, said he did have open transient space, but there would be no one at the marina to assist us. "No problem!," I said. He explained where to go, and life got better. Then, a few minutes later, he called to give me the number of the security office, in case I needed anything. I was impressed. The transient dock was wide open, so docking was easy. We just made ourselves at home, cooked on board, had a pleasant evening. Downtown St. Petersburg is normally bustling, shops, bars, restaurants, parks, all on the waterfront. But the Governor had ordained that no sit-down dining would be permitted, so things were pretty quiet. Next morning I called the office to check in, and was told the dockmaster was on his way over to check in with us. We received a friendly visit, and a hand delivered receipt. We were very pleased with our experience. The marina has a fuel dock with pumpout services. Highly recommended.
by rccat on Mar 23, 2020
We spent two days at the Marina during the COVID-19 Pandemic, obviously not the best of times. The staff remained very helpful and checked in on us. The facilities were kept clean and functioning despite the construction going on the adjacent pier. We will definitely return to further enjoy the Marina and it's location.
by carnsie1 on Mar 14, 2020
Everything went smooth as silk, staff was right there to assist with tie up and give us keys etc to the marina and info on the city. Have stayed there before and always enjoyed the stay, great location for access to the city.
by nextboatwillbeanrv on Mar 09, 2020
The fixed docks, combined with large tide variance, make it VERY hard to get oneself or items on/off the boat. We rented a car, but parking is a joke. Even with a marina parking permit and a handicap tag, we got 2 tickets and a tow. The construction in the area causes a really long walk to the docks. The Fresco restaurant and the park nearby were the only bright spots in our stay.
Good Morning, We are sorry to hear that you didn't enjoy your stay in St. Petersburg. As for the parking, I would like to see if we can help. Please reach out to me at [email protected]
or 727-893-7816. Sincerely, Joan McGowan Marina Supervisor
by rickknobe on Mar 06, 2020
Frank was courteous, knowledgeable, helpful. Older woman in office didn’t seem to like her job or dealing with customers.
Good Morning Mr. Knobe, We are pleased that Frank was helpful and hope that you enjoyed most of your stay here in your St. Petersburg. Many Thanks, Joan McGowan Marina Supervisor
by kpochardt on Mar 05, 2020
Great Experience. Easy walking distance to restaurants, museums and entertainment venues. Frank was especially helpful providing advice and assistance to smoothly exit our slip on a very windy day!
Good Morning, We are pleased that you enjoyed your stay in St Petersburg and hope to see you again soon. Best Regards, Joan Marina Supervisor
by trine1046 on Feb 21, 2020
Can’t believe you are charging full rate to stay on the Transient Dock during the construction. Had to carry our elderly dog all the way down to Bayshore 4x to relieve herself and park our vehicle a mile away. I think you could have constructed a pet relief area during this lengthy construction. I really think paying $99 for this inconvenience was ridiculous.
by lesbauer on Feb 19, 2020
Everyone was very friendly and downtown St. Petersburg is great.
by davegerman on Feb 19, 2020
Easy access - even after hours. Security guard greeted me with keys and assisted with docking. Location is excellent with access to downtown. Facilities are clean, but showing some signs of age.
by thejourney on Feb 17, 2020
Staff was great grabbing the lines and tying us up, then explaining what’s where. Docks we were on, south basin, concrete fixed in good shape. Did not use restroom or shower. Very convenient to St Pete downtown. Adjacent to municipal airport - fun watching planes in and out. Minimal airport activity after dark. No less that 7’ total water at entrance at low tide, plenty at docks
by ktmissouri on Aug 08, 2019
I guess location is everything. The dock is not in great shape. It was fine, but expensive, for an overnight to check out downtown St. Petersburg.
Good Morning, We are deeply sorry you didn't enjoy your stay with us. We are experiencing some dock renovations and look forward to the completion of this project. Sincerely, Joan McGowan, Marina Supervisor 727-639-5762
by gregwolf on Aug 05, 2019
The staff was extremely helpful and friendly. I'll be back. Thank you.
We appreciate the kind words and happy the "Wolf Den" had a good visit. We look forward to your next stay. Best Regards, Joan Marina Supervisor
by prevailing_currents on Jul 28, 2019
Different dockage for us at WL1 and it was GREAT! Easy and convenient for walking to downtown and as always, nice facilities and people.
Thank you for the kind words. Look forward to your next trip. Best Regards, Joan Marina Supervisor
by davlan88 on Jul 28, 2019
Great experience, it was our third time staying!
:) Thank you and come back soon. Best Regards, Joan Marina Supervisor
by krisself1 on Jul 05, 2019
The staff was so accommodating. Really enjoyed the fireworks.
by nccalypso on May 04, 2019
We had a great stay at the St. Petersburg Municipal Marina. It was easy making reservations, the office staff was very helpful, Robert, the dock hand, was great at helping us in. The location in downtown St. Petersburg was wonderful. Restaurants, museums, grocery stores, everything was in walking distance. They were dog friendly, and although it was a long way to walk from our slip to the outside of the marina to grass, there are many nice small parks to walk in nearby. Great stop!
Thank you for your kind words. We realize that Pier construction presents a challenge and we do our best to work around that. Hope to see you soon! Best Regards, Marina Management
by shaunc on Apr 29, 2019
The marina staff are always friendly and helpful and great great to deal with. Love going to St Pete marina and they always help make ever better
Shaunc, we are pleased that you enjoyed your stay in St. Petersburg. Come back soon! Best Regards, Marina Management
by delirious on Apr 26, 2019
Great downtown location but no parking for North Docks if needed and due to Pier construction, long walk to-from boat. Otherwise, one of the better Marin’s
Thank you! We are excited for the Pier's completion and realize that for now we must work around the challenge. We can arrange some transportation and look forward to your next trip in. Best Regards, Marina Management
by algosdoc on Apr 16, 2019
Stayed as a transient for 3 days waiting for a marine service nearby to open. The rather primitive doc slips with fore and aft pylons as the main way to secure the boat and a low dock that did not reach to midship were nothing special, but the treatment by the staff that came out after hours to help me tie up was superb.
Strong recommend on this basis.
Algosdoc, Thank you for the recommendation and we are pleased to be working on a Marina Master Plan. Best Regards, Marina Management
by mjones823 on Apr 13, 2019
Robert was such a great help to us, everything from booking our slip to docking and everything in between. Marina is clean and very well maintained. Everything downtown is within walking distance. The rates here a very reasonable as well. Would stay again in a heartbeat!!
Thank you for the kind words and we look forward to your next stay.
by michaelbfl on Mar 31, 2019
The dock is well-maintained and the dockmaster, Frank was extremely helpful. Great location for all the downtown St. Petersburg has to offer.
by hectolavoe on Mar 26, 2019
We pulled in, decided to get some fuel before docking. Next thing I know, the store attendant decided to rant his judgmental opinions out the window from the second story of the marina fuel dock down to my boat - berating me because my wife had to go up the flight of stairs to check-in and I didn't, as I have a severe ankle sprain. Upon my wife going back to pay and explaining the situation to him, he proceeded to be sarcastically sympathetic by telling her "aww poor baby." She had to tell him to please stop yelling out the window. After that, Frank was very helpful in helping us to dock. Transient dock was fine. It was rocking all night due to a certain directional wind. No grass for dogs to go unless you walk about a half mile down to the street. I would stay there again, but skip the fuel dock as there is a high-and-mighty jackass tending the store.
We are deeply sorry that you experienced this unpleasant interaction. This action does not represent the City nor the rest of the staff here at the St Petersburg Marina. We would like to speak with you further about this matter. Sincerely, Joan McGowan, Marina Supervisor 727-639-5762
by 606zpx on Mar 18, 2019
Frank was super helpful. Only way could be better is floating docks for smaller boats.
by reigger on Feb 25, 2019
Great neighborhood, clean bathrooms, nice dockside attendant. The construction around the pier is a nightmare, for how long, who knows - but at least the fences indicate which direction to walk to all of St. Pete's action.
by eaarsand on Feb 22, 2019
Great location in beautiful St. Pete. Wonderful staff as well. But due to the construction we had to walk a 1/2 mile to grass for my dog and to the street. No shuttle was provided from the parking which was also far away and we could never find a dock cart without also walking the 1/2 mile to and from the street. Hopefully when all is completed theses issues will be resolved.
by nodak7 on Feb 09, 2019
Not happy with how close they parked the boats on the bow and the stern on the transient dock. We were so close that we ended up almost hitting the boat on our bow. I was impressed by the Security guy arriving at 4:15am to help us get off the dock! Other than that it was a good stay!
by tlrsailing on Feb 04, 2019
Great place to stay. You can’t ask for more. Right downtown with all the restaurants and museums within a short walk. The facilities were clean and safe, with everything we needed.
by quito57 on Jan 28, 2019
Extremely helpful dock staff. helped us tie up and then moved us when they needed some more space.
by jamesbhealey on Jan 27, 2019
Understaffed.Was unable to contact dock hand for assistance on leaving.
by tpeedo on Jan 21, 2019
Very helpful staff. There's construction nearby and is a bit noisier in the mornings. Docks could use some renovations.
by threescore on Jan 01, 2019
This marina was an amazing place to ring in the New Year … dock hands were super helpful and facilities were clean. Loved that we were within walking distance to great restaurants and museums - will definitely be returning to this marina in 2019
Happy New Year! Thank you for sharing and we are pleased that you enjoyed your visit. Kind words passed along to both dockhands. Many Thanks, St Petersburg Marina
by chaptertoo on Dec 28, 2018
Very rolly while on the transient dock, all night long. I assume it was the E SE wind. 2 guests in our part were sea sick, just from overnight. Otherwise, very convenient to St. Pete activities.
Good Afternoon Chaptertoo, Sorry so late in getting back to you, vacationing as well. I returned to hear that weather was not very nice to our boaters and I am deeply sorry for that. We hope that you enjoyed the festivities of the City and that your next visit will be a bit calmer. Many Thanks, St Petersburg Marina
by rusch1ne on Dec 23, 2018
Great location. Love St. Pete's. The internet did not work at our location.
by schicho on Dec 02, 2018
Great place. Excellent docking assist in and out. Location is amazing for visiting St. Petersburg. Safe and friendly boaters. Very dog friendly!
by awesome_cat on Nov 25, 2018
This marina is one of our favorites for access to a lively downtown entertainment area; the marina is calm, clean, and quiet. This trip was almost spoiled by lack of TV cable due to a recent change of providers (and the marina had no loaner "boxes."), and the Pier contruction made pedestrian access difficult. And, the office was never open Wed. through Fri. of T'giving week.
by rtorres2411 on Nov 21, 2018
The facilities are very clean, and the staff is friendly and helpful. The location is great, right on the heart of downtown St. Pete close to amazing museums and restaurants.
by trifonaki on Nov 19, 2018
It was slightly disturbing we had to wait for someone to bring a key to the marina to gain us access to the enatrnace for when we return.
Hello, When boats arrive here. We ask to be contacted so we can help them get in and also take them a welcome package including there access card or key depending on where they are in the marina. As I remember I was never told of your arrival or the office new nothing of your arrival so we could not get you a key. We would have been more than happy to have brought you a key on arrival. I have placed a call to you also on the land line you gave on your reservation.
by totalexp06aolcom on Nov 18, 2018
Everything was great, dock attendants were first class!
by bdenison51 on Nov 16, 2018
Great stay and very convenient to downtown and museums. Don’t miss the Dali museum
by herbwitt on Nov 13, 2018
Visitor dock utilities and service personnel were excellent. Mooring attachments and breasting dolphins were well placed, dolphins were getting old but still very usable. Restrooms/showers were clean, easy to access and well maintained. The ship's store is well stocked but it's location is a long walk from the transient area. The strategy of using the ship's store for the Harbor Masters observation post forces her to multitask which results in some errant traffic to be missed.
The amount of construction on the municipal pier makes vehicle access and parking inconvenient. St. Pete would be well advised to keep the public advised on construction progress if not to completion at least to access to parking in that area.
by rossdc1980 on Nov 12, 2018
Great stop. Friendly, helpful.
by rongiguere on Nov 10, 2018
poor condition. many derelict vessels. Under construction. difficult access.
by 1918 on Sep 24, 2018
A good experience. Like the location and the dock is good. We came in for one day however and promptly without notice at 10:50 Sunday morning the power shut off to the shore power. Was not sure why, Then my wife said they like wanted us out at 11. That is good, but don't shut down my systems without notice. Also, maybe we would want to stay longer and pay to do so. Just sayin. Otherwise a great place and great location.
by thicks39 on Sep 24, 2018
Everyone was so nice and helpful
by rpd111 on Sep 04, 2018
I arrived "late" at 5:30. After tied up and plugged in security ask me to move to the end of the dock. even though there was plenty of space he wanted me to go to the end of the dock furthest from the bathroom. No other boats showed up so not sure why he made us move.
Good Morning, Thank you for staying with the St. Petersburg Marina. There is occasion that boats are asked to moved to the far east or west end of the transient dock and that is for the safety of the boat. We generally do not dock boats less than 28', unless we have an end available. The pilings are closer together, at each end and allow the boat to dock more safely. If you have questions please feel free to call a Supervisor at 727-893-7329. Best Regards
by mvmicasa on Aug 28, 2018
Always a great place to stay. Transient dock in good condition. Good WiFi reception. Good shower/restroom facility with day room. Downtown St. Petersburg provides many choices for entertainment and dining.
by mpancer on Aug 19, 2018
A bit run down and definitely impacted by the construction of the pier if you stay at the north transient dock you have this long walk to get out of the marina down a construction fence line.
by sailingandwriting on Aug 16, 2018
The AC person referred to me by the marina, James “Jamie” Parks with Gumfcoast Marine was paid to install an AC unit. Weeks later the install was not complete and he told me to “Fu*k Off” when asked when he would return to complete the job. James then called my partner in Maine whom I own the boat with and explained that he would never allow his wife to speak to or question a man.
As a woman living on a boat alone, I immediately changed the locks on the boat in fear that he may return and take the unit.
I explained this to Joan Mcgown at the St. Pete Municipal Marina, who promptly called my partner to explain to him that I had complained about the service.
I felt in no way comfortable or protected by the staff after that.
We will not return to St. Petersburg Municipal Marina.
Thank you for your feedback. We are sorry you had a negative experience with a third party vendor and we will make note of your complaint against them. All vendors are separate businesses outside the Marina so we have no control over the interactions they have with their customers. That being said, we do hope you stay with us again and allow us to show you we truly care for all of our customers. Please feel free to reach out to our management team directly if you ever have any questions or comments, or if there is anything we can do to help remedy your experience.
Thank you again,
Dave Wirth, Marina Manager
by doctoriggy on Jul 23, 2018
Excellent, friendly service! Highly recommend!
by jvizzini on Apr 27, 2018
We are transients there and this experience was totally different than our one here only one month ago. We were berthed in a slip so far away from everything, that it made mobility in the local area a challenge. It would seem that the marina would book transients in a more convenient location because they typically do not have a way to get around. The north dock is close to the Downtown Looper trolley, and a bike-rental station.
Hello, The reason you where put in F-19 was that the marina was totally full during the time period you asked. We had No room on the transit dock in that there where reservations for the transit dock filling the transit dock. Please in the future Tell us you only desire the transit dock and if we do not have room we will decline the reservation so there will be no future confusion. I have also sent you a message on the phone you gave on your reservation Request. Robert
by billsnyder47 on Apr 27, 2018
The office people were friendly and helpful. The slip was tight and difficult to tie up in but I waited till the last minute to book so it was all that was available. That's more my fault then their's. I will be booking there again.
Bill thanks for staying with us. Please let us know anytime we can be of service. Have a nice week. Robert
by norusa on Apr 27, 2018
It was good but please advice guest where in the marina you can be expected to dock....we were planning for the main dock to meet friends with another boat and later plans but ended up in the south basin , it was ok but certainly not in our plans
Hello, We have posted on the web Site that you can go on the transit dock or we will be putting you in a slip in the marina. Please in the future tell us when you place your request that you desire to be put in a slip or dock or wherever and we will do our best to put you there unless the area is booked out and then we will give you a option or to decline the reservation. I am unsure of who this is or I would have been more than happy to have given you a phone call. Please if you wish call me at 727-893-7329. Robert
by peterobetz on Apr 19, 2018
brief stay in the mooring field. Dockwa is such a big improvement over the old system. Robert met us happily at the dinghy to get the keys. Seamless.
by justicex12 on Apr 15, 2018
No water the first day. Never mentioned this prior to our arrival..
by alexanderaboard on Apr 14, 2018
Great service and friendly staff. Plus great fuel price for guests. Our favorite stop in Florida!
by tomhahn2 on Apr 10, 2018
As I read on other reviews, the staff were great; welcoming and accomodating. They more than made up for men's facilities that were below my expectations (my wife said the women's were fine). Try to avoid the first slips in the south basin - your cleat will be outside the dock gate and rocks will be next to you. Overall it was fun and the marina is in a great location.
by marta on Apr 08, 2018
The marina people are very friendly and helpful. Free pump out, nice and clean restrooms and showers. Marina is right down town St. Pete - great location.
by lennycovais on Apr 04, 2018
The staff were great. We tied up to the transient dock,Rob brought the keys down made sure we were comfortable
by seatryst on Mar 17, 2018
Dockwa's happy hour made it extra special. Thanks again, Becky. It gave us the opportunity to meet other boaters we would not otherwise have met, and new friends were made as a result. The marina is very accommodating and interested in making our stay wonderful. Love the dinghy dock! The local transportation is great. Thank you everyone.
by gbbmjbmsncom on Feb 22, 2018
I stayed on a mooring ball and I love it there. The main marina staff could use some help but Tony, Doug and Robert are the best.
by carrhome01 on Feb 18, 2018
We enjoyed it immensely. Friendly and helpful staff. We love St. Petersburg and visit downtown often. This is a rare visit by boat and we will do it again soon.
by jlnelson3 on Feb 13, 2018
Enjoyed the privacy and location of the moorings. Not convenient to the bathrooms, showers, and laundry. Staff was excellent.
by eugenepope on Feb 07, 2018
Great staff in a great location.
by selina3 on Feb 05, 2018
Outstanding service fantastic crew
by chriscarina on Jan 27, 2018
Overall, this is a pretty nice marina. The docks are almost all 1/2-finger docks with pylons, and are fixed. Although the marina has a breakwater, enough waves get through it that there is almost always some wave action at the docks, and if the wind is above 20 knots, the wave action is significant. The docks are well maintained, as are the rest of the facilities.
Speaking of facilities, they have a very deep water approach and within the marina, able to easily accommodate a 5-feet keel. There is a fuel dock, and a not-so-easily accessible pump-out station. However, they provide free mobile pump-out service that can be scheduled within a week. There are also 3 separate restroom/shower/laundry facilities around the marina. They are all pretty comparable. The one near the South Basin has 4 separate showers for the men (and presumably the same number for the women) within a heated/cooled restroom, and one restroom/shower room that is separate from the rest. There are 4 washers and 4 dryers, and a community room with vending machines, a microwave, and a widescreen TV. All are quite clean.
There is also a public park within the marina, but the REAL draw is that downtown St. Petersburg is just steps away. St. Pete is a really nice city, with lots or restaurants, bars, and cafes, a multiplex movie theater, a live-theater venue, shopping, etc. Almost anything you could want is within walking distance. They also have an excellent public transit system that is pretty inexpensive if you get a weekly or monthly transit pass. Of course, there are also taxis, Uber, and Lyft.
The University of South Florida campus is about 5 blocks from the marina entrance, and they have excellent free WiFi in the campus library. As usual, the free WiFi in the marina is almost non-existent. Finally, the staff at the marina office are very willing to help, if you ask. Overall, this is a very nice marina.
by dwarn on Dec 17, 2017
The Marina emailed a reservation confirmation as well as an additional welcome with a clear and detailed marina map. Marina assistant Doug called us to confirm our approximate eta and asked that we call him approx. 1/2 hour away which we did. Doug gave us our slip number which we were able to locate on the emailed map. Doug followed up with a call to us as we were approaching the marina and talked us in by landmarks while simultaneously waving to us from the dock. Doug was at our slip to help with lines and hook up of power and water. He gave us a review/tour of amenities as well as secure key card and wifi. After a 25 hour Gulfcrossing, this simply could not have been a better process for someone new to the area.
by sailinggypsies on Nov 25, 2017
Always a great stop. Robert and Doug exceptional!
by ipcaptbill on Nov 20, 2017
Robert met us at dink dock with keys Seamless and easy. Enjoyed dinner downtown
by debbieplotts on Nov 19, 2017
I was frustrated prior to our arrival not knowing if we had an arrival due to the use of Docwa howeve one we arrived I could not have been more pleased. Doug called prior to our approach and made it right to our dock. He helped us tie up and made sure we had our keys and knew exactly where everything was. The facility is within walking distance of everything. We had a great time.
by dianecommens on Nov 19, 2017
It would be nice if shower and bathrooms were cleaned after check out time.
by stevemaher on Nov 12, 2017
We had a fantastic weekend getaway from our typically hectic days. Great location and dock master!
by ftaute on Nov 10, 2017
Spent a night on a mooring buoy. The buoys are all well marked, and in good shape. Marina folks were quick to bring us a key card for the gate. Probably would be bumpy if there is an easterly wind, as there are a lot of reflective waves that bounce off all the seawalls around the mooring basin.
by djones1 on Nov 09, 2017
St. Petersburg municipal Marina is excellent. Dockwa is not.
by bg5w on Nov 06, 2017
Have stayed before. Doug is always most helpful and right on top of things.
by tootssea on Nov 03, 2017
Doug was an amazing dockmaster. He was very friendly, helpful and when we couldn't get us on the face dock he accommodated us by providing a slip that was actually owned by the people in the slip next door. Way to go above and beyond for customer service. Thank you! We all had a great time and the Punta Gorda Sailing Club will be back!!!! Dotti and Mark Vaivoda S/V Toots Sea
by pegasus44pc on Nov 03, 2017
I love this marina and the staff Tony and Robert are the best but I dislike the fact the City has started using Dockwa. This is not an improvement. However Dockwa is not concerned or interested in why I do not like Dockwa. However I will hit on a few points just in case this gets posted in its entirety.
1) I cannot verify my reservation timely.
2) I need to find a WiFi to verify, something that is sometimes difficult aboard
3) I have to phone the marina for particulars and to cancel
4) I am unable to request special services when making reservation
5) All the above creates a lot of uncertainty
6) Phone App does not use TEXT messaging only email see #2 above
7) There is no way to op-out of Dockwa unsolicited advertisement.
8) Additionally, if I wanted to leave a review I would do it in Active Captain.
9) Last Dockwa would not accept my personal email address because it didn't meet its criteria.
This service could be greatly improved by updating the app to use text. Additionally, why cannot Dockwa calculate "face dock" docking correctly? This failure creates lost dockage revenue. Fix this.
by karenpoquette on Oct 30, 2017
It was great, thank you!
by carlg on Oct 13, 2017
Very fine facility. Friendly, helpful staff. No information handout, so I had to call for wi-fi password. Way, way overpriced. Should not charge for bowsprit length. Charging by length is done to approximate usage of facility.
A bowsprit does not add people, interior space, electrical usage, trash, etc.
by kingge on Aug 26, 2017
The staff was great Doug was extremely helpful. Great location. Would definitely use this marina again if in the area.
by bruceetzler on Aug 05, 2017
Very friendly and helpful. Doug was awesome.
by mwkuzel on Jul 12, 2017
It is always good at St Pete Marina. Extra nice and helpful staff and very decent facilities. However the new reservation system Dockwa leaves much to be desired. Having to wait up to 24 hours for a confirmation is wrong. I used to be able to call the marina from the middle of the bay and they could tell right then and there if there was a vacancy. Or not. So I went online and did the reservation request. Now, it was getting real close to 24 hours later when I decided to call the marina directly. I mean if it was full I could stay at Marjorie Park Davis Islands and see fireworks. So a marina person lady was saying welllll,,,, we will have to see if there are any cancellations and such and that the transient dock was for 29 ft and up. (I'm 26') . So I asked at least call and tell me if I cant come so I can make other plans and she did call back within the 24 hour window and say they could put me in a slip instead. Great joy for real. We shared an end dock with another craft about the same size. Kind of tight but ok. But the transient dock had two boats on it and 350 feet of open space. It just made all the drama and waiting seem unnecessary unless a dozen boats had cancelled all of a sudden on a beautiful July 4th. This is the electronic age, the system it should work faster and be more accurate. I mean, I can call a hotel and know immediately if there is a vacancy. Is Dockwa charging the city for this inconvenience? I like talking to a dockmaster, not a website.
Good Morning Mr. Kuzel,
We are disappointed that you did not have a good stay at the St. Petersburg Marina and sorry that Dockwa was not what you expected. Please feel free to call us direct and we can always make a reservation for you. It will go through Dockwa, but the confirmation will be immediate.
For safety reasons we do not put vessels on the transient dock, less than 29' in length. We do our best to find an empty slip or seasonal slip, for smaller vessels, so we may accommodate as many visitors that may want to visit our great city.
Please feel free to call me anytime.
Marina Operations Supervisor
by boozubay on Jun 26, 2017
Doug was amazing!!! Called to see where we were around our arrival since we were a bit late. Met us on the dock. handled all our lines and electric. Tide was really high and he even loaned us a ladder to get on and off the boat. Great experience and great customer service!!! We will be back.
by drvraney on May 30, 2017
Remarkable Municipal facility with outstanding helpful people.
by scolman on May 21, 2017
Everything was great but mooring rope on 25 or 24, the one further west was so covered with growth I couldn't use it . Other than that great stay