by Nick I. - Verified user on Sep 26, 2023
We decided to get out of TS Ophelia's path and knowing that Crocker's Boat Yard is extremely well protected we spent 4 nights on their very comfortable and well-protected docks. Crocker's Boat Yard is also located in close proximity to some very nice reprovisioning markets and good restaurants.
by Dr. Brian R. - Verified user on Sep 05, 2023
Interesting boat yard. Not. in a great part of town. More industrial. The fence has barbed wire for protection. It was difficult to get the dockhands on the radio during a holiday weekend. After docking nobody was around. Great lobster shack in walking distance. Canceled my 2nd stay on dockwa at 2:30 the previous day because nobody was in the office. We needed to leave early. I was a bit disappointed that there was no refund. It is privately owned and a little courtesy would of been appreciated. We are not going to return.
by JEROLD M. - Verified user on Aug 29, 2023
Stay was great, they were terrific and very accommodating.
Great mechanics; I had prop damage from debris in LI Sound and they fixed the props and had me on my way in two days including hauling boat twice so we could stay aboard.
Highly recommend them.
by Louis P. - Verified user on Aug 24, 2023
Great people safe harbor
by Ben C. - Verified user on Aug 19, 2023
Great family run business with safe dockage, great amenities and easy access to downtown New London and Long Island Sound
by Philip M. - Verified user on Aug 08, 2023
No one assisted us when we pulled into our slip, and no one when we were leaving. Ben was on the dock when we got fuel, but was also assisting another boat. Pretty sure we won’t be back
by Paul M. - Verified user on Aug 07, 2023
Great location, facilities, and service.
by James A. - Verified user on Jul 23, 2023
Great marina. Nice pool. Great staff, particularly when getting a pump out. In fact their pump out system is one of the best I've seen. Very powerful. Very reasonable fuel prices as well. I love how protected this marina is. No wakes from passing boats. Also, location is perfect. Easy walk to everything in the city. I would definitely return the next time I am in the area.
by joseph k. - Verified user on Jul 17, 2023
Very good baths/showers
And dock staff
And docks and power kiosks. All the night lights worked!!
Pump out was exceptionally well handled- a fresh water back flush and second pump out ?? Never had that anywhere else!
A very pleasant surprise!!
by Jeff L. - Verified user on Jun 04, 2023
Great location nice facilities
by Terri R. - Verified user on Sep 11, 2022
A good marina, protected, good facilities and the staff could not have been more helpful or professional. We would stay there again.
by Stephen O. - Verified user on Sep 09, 2022
I have had my boat at Crockers for servicing and repairs on two different occasions...owners on premise and available...service top notch...excellent marina and location
by Warren D. - Verified user on Aug 04, 2022
Excellent and clean. Swing bridge ch 13 was fun
by arthur b. - Verified user on Jul 15, 2022
Dock hands were great upon arrival, Theresa was very helpful upon check in, the pool was wonderful, the facilities were kept clean and downtown was easy walking distance. The rate was good with a helpful Boat US discount. We'll be back.
by Roy S. - Verified user on Jul 02, 2022
Nice marina. Friendly and helpful crew. Beautiful pool. Restaurants within walking distance. Would definitely return in the future.
by Magalie L. - Verified user on Nov 11, 2021
Very good communication for arrival instructions on a Sunday (when marina is closed), welcoming boat yard, friendly people everywhere. Easy bridge opening (although you better check the operating schedule). Very well protected. Walking distance to downtown and lots of restaurants nearby.
by Joseph H. - Verified user on Sep 17, 2020
Friendly staff, nice marina, and great access to the town. The only negative is the nearby Amtrack trains which start blowing whistles around 0430.
by Andrea R. - Verified user on Jul 07, 2020
Dockhand knowledge of area limited. Docks in poor condition. Didnt feel SAFE to walk alone in town so wont return. On a positive note, they were prepared with paperwork and KEY upon our arrival.
We would like to thank you for your recent stay with us at Crocker's Boatyard. We apologize for the small issues that encountered during your stay. As we are constantly striving for improvement, what could you suggest to bring the condition of the docks to a better condition? Thank you and have a great day!
by Mitchell Q. - Verified user on Jun 26, 2020
Grandkids loved the pool
by Gary J. - Verified user on Dec 04, 2019
Always a great stop! Owners are awesome and facility is very nice! Well protected floating docks and clean facilities.
by James P. - Verified user on Nov 08, 2019
Very convenient, centrally located to downtown New London for clubs and restaurants
by Daniel C. on Nov 07, 2019
Nice/well protected dockage. Easy walk to numerous bars and restaurants. Helpful competent staff. Great place.
by Frederick A. on Nov 07, 2019
Great service from a well knowledgeable staff. Dock hands were careful with our boat, professional, courteous and swift with service. The pool was clean and pleasant. My go-to for future stopovers in New London.
by Ron S. on Nov 07, 2019
Great location, easy access, protected cove and very friendly people. Pool onsite and the city of New London is an easy walk with dining, museums, etc.
by Christopher J. - Verified user on Aug 06, 2019
CBY is a very reasonable marina for cruisers. It’s a large facility, so the dock hands can be overwhelmed and unresponsive on VHF10. They’re very helpful once on scene. The pool is a nice touch and the showers and heads are fine. The facility is weathered but pricing is reasonable. Sailors need to contact the Shaw Cove bridge on VHF13 to request an opening but be prepared to wait since Amtrak rolls over the bridge with surprising regularity!
We thank you for your stay with us at Crocker's Boatyard. We apologize about the delay from the dock hands upon your arrival, but our dock hands monitor VHF Ch. 9. Enjoy the rest of your summer cruise and stop back and see us again!
by Paul O. - Verified user on Jul 27, 2019
Friendly and available staff and gregarious boaters. Clean facilities and floating docks. Convenient walk to great food and bars.
Thank you for bringing this to our attention. Since you booked online, we didn't realize that you wouldn't contact us before coming in. Hence we couldn't give you the slip assignment, instructions on where to get your info packet and card key, plus our hours of operation. We apologize for your discomfort. We are now implementing a routine of contacting the transients that don't contact us to make sure they know all the things that would have made your stay better. I think you have already been contacted by our customer service department as well. Again, Thank you
by Bill K. - Verified user on Aug 27, 2018
Excellent customer service from friendly, professional staff! Well-sheltered location about half-mile walk from downtown waterfront. Floating piers; heads and showers nothing fancy but clean and spacious. Nice pool. Reasonable rate. Positive experience all around.
by Herbert P. - Verified user on Jul 19, 2018
Good location,friendly staff, I would come back again.
by Anonymous on Jan 24, 2018
My husband and I have been here several times, including their fireworks weekends and had a great time. The place is very clean, professional and helpful. Other then the fireworks weekends, the place is quiet and restful. I love going to the casino and eating downtown. My husband likes to bike around the coast and all the historic places. Also a great place to go in bad weather!