by travelgal2 on Jul 07, 2020
Dockhand knowledge of area limited. Docks in poor condition. Didnt feel SAFE to walk alone in town so wont return. On a positive note, they were prepared with paperwork and KEY upon our arrival.
We would like to thank you for your recent stay with us at Crocker's Boatyard. We apologize for the small issues that encountered during your stay. As we are constantly striving for improvement, what could you suggest to bring the condition of the docks to a better condition? Thank you and have a great day!
by ameloblast on Jun 26, 2020
Grandkids loved the pool
by captgary175 on Dec 04, 2019
Always a great stop! Owners are awesome and facility is very nice! Well protected floating docks and clean facilities.
by jpaganetti on Nov 08, 2019
Very convenient, centrally located to downtown New London for clubs and restaurants
by kws292 on Nov 07, 2019
Nice/well protected dockage. Easy walk to numerous bars and restaurants. Helpful competent staff. Great place.
by kallardt on Nov 07, 2019
Great service from a well knowledgeable staff. Dock hands were careful with our boat, professional, courteous and swift with service. The pool was clean and pleasant. My go-to for future stopovers in New London.
by ron_s on Nov 07, 2019
Great location, easy access, protected cove and very friendly people. Pool onsite and the city of New London is an easy walk with dining, museums, etc.
by cjap60 on Aug 06, 2019
CBY is a very reasonable marina for cruisers. It’s a large facility, so the dock hands can be overwhelmed and unresponsive on VHF10. They’re very helpful once on scene. The pool is a nice touch and the showers and heads are fine. The facility is weathered but pricing is reasonable. Sailors need to contact the Shaw Cove bridge on VHF13 to request an opening but be prepared to wait since Amtrak rolls over the bridge with surprising regularity!
We thank you for your stay with us at Crocker's Boatyard. We apologize about the delay from the dock hands upon your arrival, but our dock hands monitor VHF Ch. 9. Enjoy the rest of your summer cruise and stop back and see us again!
by poppen on Jul 27, 2019
Friendly and available staff and gregarious boaters. Clean facilities and floating docks. Convenient walk to great food and bars.
Thank you for bringing this to our attention. Since you booked online, we didn't realize that you wouldn't contact us before coming in. Hence we couldn't give you the slip assignment, instructions on where to get your info packet and card key, plus our hours of operation. We apologize for your discomfort. We are now implementing a routine of contacting the transients that don't contact us to make sure they know all the things that would have made your stay better. I think you have already been contacted by our customer service department as well. Again, Thank you
by steadfast1997 on Aug 27, 2018
Excellent customer service from friendly, professional staff! Well-sheltered location about half-mile walk from downtown waterfront. Floating piers; heads and showers nothing fancy but clean and spacious. Nice pool. Reasonable rate. Positive experience all around.
by oldsalt03 on Jul 19, 2018
Good location,friendly staff, I would come back again.
by mothert on Jan 24, 2018
My husband and I have been here several times, including their fireworks weekends and had a great time. The place is very clean, professional and helpful. Other then the fireworks weekends, the place is quiet and restful. I love going to the casino and eating downtown. My husband likes to bike around the coast and all the historic places. Also a great place to go in bad weather!