by willing on Jan 09, 2021
Excellent! The office staff, dock master, and dock hands are some of the nicest and most helpful people you’ll ever meet. A dock hand ran out to catch our lines when we arrived. We were doing laundry and the dockmaster stayed late to drive us back to our dock. We also enjoyed a delicious dinner at the restaurant. All the servers had masks and the tables were spread out. There is also a great outdoor eating area and a deli. The rest room and laundry room were clean and the new front loading machines worked well. We were at the end of the dock closest to the restaraunt and we loved hearing the live music from our boat. It was not too loud and it ended at a reasonable hour. The docks are sturdy and well maintained. Even with a strong wind this is a very protected marina and we barely moved. If you can possibly stay over a Thursday night there is a great farmers market on Friday mornings. We got delicious shrimp, cheeses, and veggies. What more could a boater want.
by svoras123 on Nov 30, 2020
The Marina is great have spent time there before. However this stay had some issues and could have been better. I reserved Thursday night which was Thanksgiving. I received several confirmation emails of my reservation and my stay, the last one the morning of. It said nothing about the hours of operation being different than normal and said to call CH 16 VHF upon arrival. We got in around 4:45 which was 15 minutes before closing according to the published time. Coming in I called the phone number of the dockmaster several times with no answer and then called CH16 as instructed. I got no reply. I went to the fuel dock and a man came out in a few minutes and asked if I was staying. I told him I was and that I had called channel 16 and got no reply. He barked at me that the marina closed at noon and he was nice enough to wait around for me. I explained to him that if Dockwa is going to take reservations for a Holiday and the Marina is not going by published hours it would be helpful if that was made clear. He did not like that I said that and obviously was annoyed I said it. So the main issue is, I understand if the Marina is going to have different hours for a holiday so their employees can have time off. But if that is the case and they want to use Dockwa for their booking, they need to coordinate so that the customer knows what is going on. In addition, my reservation asked for any other requests and I listed that I wanted a slip that was quiet and low light. They put me right against the dock next to the restaurant that had bright lights all night and employees and patrons making noise and glaring right down into our boat. The transient slips seemed basically empty but after the treatment when we got in I decided just to accept what we were given. Otherwise we love Burnt Store.
by ptb8lxyhfgwafzgb4pcf on Nov 23, 2020
Great music and bar.
by gghayesokc on Nov 16, 2020
Very nice marina with everything you need. Great restaurant with live entertainment, a relaxing pool and very good places nearby to explore. The staff are exceptionally nice and very helpful. We will be coming back.
by bamyers3 on Oct 18, 2020
Great amenities and service
by hendersg on Aug 22, 2020
Very nice marina, extremely well protected. It is very easy to find as the tall buildings are very obvious on the horizon. Very nice staff, with a nice pool. Restaurant has a good variety of well prepared food. The only major drawback is the extremely short length of the finger piers in the slips. The length was so short that it would not reach the gate in my lifelines which climbing over the lifelines to get on and off (34 ft boat). The whole process was made more difficult during high tide where the step down/up was in the neighborhood of three feet.
by ttrimaldi on Jul 13, 2020
The staff was very friendly and put me in a slip right behind the condo we stayed in and helped with storing the trailer for the week.
Fuel dock guys were always helpful and they have 10 lb bagged ice right on the dockside for filling your coolers.
The entrance channel is well marked and even at a very low tide still had plenty of draft for most any boat (4+) based on my depthfinder.
Definitely recommend anyone in the Charlotte Harbor/Boca Grande area use them.
by jennysellsswfl on May 29, 2020
Perfect , everything as described, great location and private gated marina!
by don.w on Mar 24, 2020
We were just there March 20-23 and it was great in spite of restaurant being closed, still had great carry outs, and marvelous views, friendly staff! We will be back!
by kyhwjmc2kj44sspmrxdf on Mar 18, 2020
It was very disappointing to see this marina making no effort to implement CDC guidelines during this COVID-19 pandemic. The bar/restaurant was packed with seniors, and even hosted bingo. Fuel dock attendant should at least have a clipboard to pass the credit card and receipt to clients to maintain some distance.
by garyr on Aug 18, 2019
Very nice marina. Very clean and orderly. Easy in and out. Plenty of room to maneuver. Very helpful and friendly Dockmaster.
by justqnaround on Nov 21, 2018
Met at dock and assisted with lines, power and water. F dock was new and close for all amenities. Glad to see the additional improvements going on.
Store was good but would be nice to have provisions available.
by rpethoud on Feb 11, 2018
I'll be back! And that should say it all.