by eagles81 on Nov 02, 2019
very friendly dock staff...although when I made my reservation 6 weeks in advance they called me to say that I should arrive after 5 as my 74 footer needed to be on the fuel dock to get 100 amp power....when I arrived they switched me to another T head...tried to use 2 50's with my smart splitter...voltage so low at dock the boat kept faulting...had to run the generator all night after they refused to move me to the fuel dock...they said there was no room...I had no standing despite my 6 week in advance reservation....not a great experience
I would just like to respond to eagles81's review because I do not feel that it is fair. When the customer called to make a reservation he inquired about the type of shore power available at our marina. I informed him that we only have 208 three-phase power on our docks. His vessel needs 220 single-phase and he replied that it should work.
We will "always" do whatever we can to provide the best customer service to any and all of our customers whether annual, monthly or just passing through. If there was anything we could have done for this customer to make his experience better we would have.
We feel terrible that eagles81 did not have a good experience and if they ever would like to give us a second chance, we would offer them a free night's dockage.
by pemisu12 on Oct 23, 2019
Great crew and helpful dock staff
Thank you for the review. We were very happy to host you.
by ron3 on Oct 23, 2019
Always a great place to stop! Jeff was really helpful and attentive to us.
Thank you Ron, it is a pleasure meeting boaters and we appreciate your review.
by myalzero on Jun 30, 2019
Wonderful marina, well run, friendly and great service. We will be back
by mjones823 on May 30, 2019
Great Marina! Clean, well maintained, dock hands were very helpful! We saw a manatee and her calf in the marina basin to boot! Definitely would stay again, we only were passing thru and spent the night
by bdenison51 on Feb 18, 2019
Fairly nice facility with friendly staff.
Docks are fixed but not much tide.
Short walk into town. Sunday most shops are closed however the brewery is open and quite nice.
by richfef on Feb 08, 2019
Good marina with nice bathrooms, laundry, boater lounge, etc. Good access walk to town and park nearby.
by rwallace on Jan 21, 2019
A really great experience with excellent staff at all levels. This is a good stop whether for short or long term. Groceries, CVS, fast food, restaurants, coffee shops - all within walking distance. Good bike and walking paths nearby. Right next door is a boat yard with extensive maintenance services. Will visit again!
Thank you for the kind words about our staff. We loved having you here.
by jhpd01 on Jan 03, 2019
Great place to stay!!! Safe, secure, protected from weather... Highly recommend!!
Thank you for taking the time to submit a review.
by sailingonsirena on Dec 17, 2018
Good marina, assistance with docking a big plus. Didnt really stay long enough to use the facilities
Thank you. Maybe next time you can stay longer.....
by annison on Jul 26, 2018
The on duty Dockmaster was very responsive and helpful when we came in that evening. Nice clean facility
Thank you for the review.
by manfredrichter on Jun 27, 2018
Not a top notch Marina, but friendly service with a reasonable rate.
Thank you for posting a review.
by jpplonski on Jun 20, 2018
First Class facility with great folks running it.
Thank you for the great review.
by ddiehltx on Apr 27, 2018
This is a well run marina. Facilities are good. Dock hands are well trained. Price is reasonable. At the ends of the piers there is a major pidgeon problem. We left our boat there for a month and when we got back it took two hours of scrubbing to get all the poop off. Pidgeons are easy to trap and this issue should be addressed.
Thank you for taking the time to post a review. This is an issue that we wrestle with constantly.
by kispear on May 04, 2017
Thank you for the review.