by zendera on Sep 25, 2022
The dock hands were very efficient and helpful. The whole facility was top notch. Had a great time.
by jggenius on Sep 05, 2022
Loved the marina. Beautiful setting, nice restaurant/bar. Good showers. Enjoyed the Labor Day weekend here. We will definitely stop back again.
Thank you jggenius! We look forward to hosting you again soon!
by a44 on Aug 18, 2022
We arrived right after 5 so the office was closed, called ahead to get our slip assignment. Upon arrival we discovered the slip was not wide enough for our beam, called the emergency number and got the slip next to it. We were put on the "A" dock, no security, no pump out, homeless sleeping in the park right behind us and a 8-10 minute walk to the dock office. The "A" dock is all boat club boats. After hearing all good things about Marina Jacks, will not go back if put on the same dock.
Hi a44 - We're sorry to hear your experience was not up to par with what you've heard about us. We are extremely constrained on slips wider than 21' throughout the entire marina. We are fortunate to have various wider slips on A Dock, which is along Bayfront Park. While this area does not feature some of the slip features available on the floating docks, it provides enough beam and depth to accommodate broader vessels, especially if all of our T-heads are occupied. I realize you may not be inclined to visit us again, however, please keep in mind available slips may be restricted for wider vessels.
by lbkrra on Aug 10, 2022
Love this marina, the restaurant, the service and the Park next door. Great getaway!
Thank you lbkrra! We can't wait to accommodate you and your vessel with us again!
by rapnjar on Aug 04, 2022
Terrific visit…last minute reservation…all services were terrific.
Thank you for the great feedback rapnjar! We look forward to seeing you again.
by perfectmatch on Jul 25, 2022
Nice marina and surroundings. Not impressed with the dock hand. Hit the dock when we were all the way in the slip. While I of course am responsible as the driver the dock hand was standinging right next to the spot I hit --he did not say a word that I was getting close and certainly made no attempt to push off..he just stood there and watched. $350 for repairs
Hey perfectmatch – While we sincerely regret the $350 you incurred in repairs, we do not risk putting any marina staff in any situation between a dock and an inbound vessel where it could potentially cause bodily harm. Our dockhands are available via VHF to provide customers with instructions to help ease their vessel into the slip, however as you mentioned, the captain is ultimately responsible for proper docking procedures. We are always working to ensure our team delivers on our brand standards and every customer has a positive experience. We will take your feedback into account. Please allow us an opportunity to make amends and receive our most sincere apologies.
by def1202 on Jul 17, 2022
Excellent staff. Very helpful
Thank you def1202 - we are grateful for your review!
by bonick on Jul 10, 2022
I called marina as I was pulling in with no response. Docked boat at gas pump and searched for attendants and found one who said he needed to take care of boat coming in and would meet me at our slip which he did not do. Poor service but slip was good.
Hi bonick - Communication is critical to a positive experience, and we somehow failed you in this area. While we're not sure if you contacted the landline, we always recommend hailing us on VHF 16/71 upon approach because we may be out of the office or on the docks aiding other customers. Direct connection via VHF allows us to simultaneously direct inbound traffic and dockhands to assist at the slip. Everyone here on the docks is working hard to deliver seamless interactions, please accept our sincere apologies for the missed communication.
by jackdog on Jul 07, 2022
Great location, friendly and helpful staff, easy for fuel and pump out if required, nice floating docks. Personal preference would be cooler months as there is no pool but other than that excellent and we'll be back.
Thank you jackdog! Trust us - we wish we had a pool, too! We look forward to seeing you again at the marina.
by dgm3339 on Jun 17, 2022
Great marina. Fantastic staff. Very accommodating and friendly.
Thank you for your kind words and for giving us a "high five" for all that we do. It is truly nice to know that our efforts are paying off. We look forward to hosting you again at the marina.
by texastea on Jun 13, 2022
The dock hands met us and did an excellent job.
Thank you texastea!
by jplummer on Jun 05, 2022
Fantastic marina... floating docks, ideal location, excellent restaurant and bar, great dockmaster and staff... almost perfect!
We did wonder why the gate to the dock we were on (D) was left open almost all of the time. We had many folks just walking down the dock at all hours... most were clearly just taking a walk but there were a few younger folks with full face and neck tattoos, etc. that looked a little sketchy. Everyone who should be on the dock has a key fob... please close the gate as usual and intended. Otherwise, everything was outstanding!
by tsilver on Jun 05, 2022
We came from St. Pete for our first overnight on our new boat. Everything was great!
by gwbernier on Jun 01, 2022
My business partner and I crewed the Reel Lady, a 43' Egg Harbor for the owner and a group of his friends. We pulled into Marina Jack on April 30th for an overnight stay. This is the third time we've taken a slip at Marina Jack in Sarasota. As always the Marina Jack crew was professional and extremely helpful. Making reservations, assistance with docking, dinner and check out were all top of the line. I always recommend this marina to friends.
by carileeclark on May 31, 2022
Dock staff was super helpful, and went above and beyond to assist.
by krisganase on May 30, 2022
Nice stay. Did not respond to call on Ch 16 when we approached marina. Guess we need to call directly on Ch 71.
by danac on May 30, 2022
We love Marina Jacks
Great transient slips
Great Indoor & outdoor restaurant
Shower amenities are good
Thank you danac!
by lastcallpa on May 23, 2022
Marina Jack's is in the perfect location for visiting Sarasota. We had a wonderful time. The facilities were great & the staff was very helpful.
Thank you lastcallpa! We are thankful for your time and your willingness to write a review. We look forward to hosting you and your vessel again soon.
by scubabob on Apr 11, 2022
Nice place. Wish they di a better job monitoring channel 16
Hi scubabob. We apologize if you encountered VHF issues with us. Our staff constantly monitors VHF 16 as well as our working channel, 71. We hope you give us a second chance, rest assured we won't disappoint!
by clarkem on Apr 07, 2022
Have stayed there many times the years and it is a great downtown location. My conern is that the wifi is very limited. basically non existant on our boat on D dock. It has worked in the past but not this time on the smart tv or even my computer. Clarke
by cdvksremvbkortembhgkolrtm on Mar 29, 2022
Great Marina with good downtown location and vibe. The Restaurant is excellent.
Thank you for the nice review!
by ltrich on Mar 18, 2022
awsome place and great staff
Thanks for the great review! We hope to see you again.
by specialkiioutlook on Mar 18, 2022
Stayed in mooring field, but had FULL access to marina amenities. VERY NICE well kept, CLEAN marina for their boaters. My only wish, is that the city of marina could make the entrance was into their marina s"No Wake" zone. The whole mooring field is subjected to boat wake ALL DAY LONG. But other that, staff was nice, knowledgeable, and helpful even when they were busy.
Thank you for the great review specialkiioutlook! We look forward to hosting you and your vessel again soon.
by ldecker on Mar 08, 2022
Great location to downtown where you will find many fabulous restaurants, as well as Whole Foods grocery.
There is a free trolley that runs from downtown to Lido Beach, very easy to get on and off and about a two block walk to the marina.
Staff is friendly, bathrooms are currently under construction, docks are never cleaned making the docks an obstacle course to avoid bird droppings. No live aboards are permitted, making it interesting to see many of the magnificent yachts coming in and out. No currents, floating docks, and easy dockage.
Thank you for taking the time to leave us a review, ldecker! It sounds like you had a pleasant experience with us, but we're regretful it was only worth 3 stars. We want your business and would appreciate a second chance to earn a full five-star review from you!
by katercemily on Jan 07, 2022
Great spot to explore Sarasota. Centrally located to shops, restaurants, and the botanical gardens. We grabbed a mooring ball, which felt very secure and generally protected. Got a few wakes from boats coming in and out and some chop from wind from the bay, but otherwise good spot. Quick dinghy ride and easy tie up to the docks and easy access to showers, laundry, bathrooms. Friendly staff, but wish we could have booked online and had access to a mooring map ahead of time as just hard sometimes to communicate via phone when out on the water.
Thank you katercemily! We are working to improve our reservation system so we can provide you with better information while underway. We hope to accommodate you and your vessel again soon!
by captff on Feb 13, 2020
Really nice floating docks. Staff is helpful. Restrooms and showers are clean and plenty. Walking distance to town and 2 resturants on the property. The shuttle service is great
Thanks captff! We look forward to your next visit, it was truly a pleasure to serve you and your vessel.
by captainvillar on Aug 04, 2014
Great Service, Restaurant, and Entertainment. All you could ask for.