by Joanna Z. on Aug 03, 2023
We have been very happy with AYB in the past. The location is amazing. James Taylor is a top professional who did his best for us with winter storage and a punch list We were, however, very disappointed with incomplete work items and a consequent two week delay in starting our cruise. When we finally were able to leave, we were treated in an extremely unfriendly and unprofessional manner by one of the senior executives.
by Daniel A. - Verified user on May 05, 2023
the staff were all very friendly but bathrooms and the showers are so dirty. it is not a marina, it is a yard for boat maintenance.
by Michael D. on Mar 22, 2023
Highly recommend. Super helpful dockmaster. Easy walk to town with great food and grocery options. Nice quiet and calm night at the dock. We will be back.
by Sam S. - Verified user on Feb 19, 2023
Nice easy stop for the night great fuel price restaurants within walking distance. Staff very friendly and helpful
by Gary S. - Verified user on Jan 20, 2023
Had a great stay for a few days. Assistance at the fuel dock and a pump out was great. Moved to a transient berth and again they couldn't have been any better. Bathroom was clean but busy. Plenty of shopping within walking distance. Great stop!
by Alex B. - Verified user on Jul 29, 2022
Great location if traveling north or south, competitive fuel prices. But bath houses are in desperate need of improvement
by Millard S. - Verified user on May 23, 2022
Always friendly. We've stayed many time in the past and look forward to stoping here going north and south on the ICW
by Frank M. - Verified user on May 15, 2022
Easy access to fuel dock, transient slips and great for an early passage through Great Bridge, and then the Great Bridge Lock. Friendly help on the docks.
by blane s. - Verified user on Jun 13, 2021
Stopped for fuel and two nights but had to leave due to power issue. Shore power would not deliver above 106v with booster. Edd was extremely helpful and accomodating but it just didnt work for us.
by Andrew V. - Verified user on May 27, 2021
Facilities are in need of a refresh but you cannot beat the location. Staff are very nice as well.
by Mitchell H. - Verified user on May 26, 2021
Great people great service! Got our auto pilot problem repaired in less than twenty four hours.
by Barry H. - Verified user on May 20, 2021
Great place. Wonderful staff.
by Ken S. - Verified user on May 16, 2021
We arrived at the marina at noon and spent an hour circling outside the marina trying to contact the Dockmaster. It was a Saturday, so no one was in the office but the recording said a Dockmaster was on duty 24x7. We tried 3 different radios using both Channel 16 and their channel 68. Also tried calling and left a message on voicemail. Finally after 1:00 PM the Dockmaster answered the phone and said his phone had fallen in the water and he just got the replacement. He acted surprised when I said I had tried for an hour to contact him by radio, but offered no explanation.
We apologize for the inconvenience. The dockmaster was correct to tell you the cell phone was deep six, dropped in the water. I spent three hours on Saturday at Verizon and Best Buy trying to find a replacement. The dockmaster was embarrassed that he did not respond to you timely and he had no explanation with the no radio response because he did not hear you hailing him on the various channels. Again, we apologize, and will be looking into our radio equipment. A big THANK YOU for staying the night with us. We truly appreciate your giving us the opportunity to be of service. Happy safe cruising to you and your crew!
by Joe A. - Verified user on Jan 10, 2021
Great staff. Super knowledgeable and friendly. Huge boatyard with all the services you might need. Bath/shower might benefit from an upgrade but not bad. Very close to restaurants, grocery, museum, etc.
by Doris W. - Verified user on Sep 16, 2020
Always a great stop. Very friendly people and clean facilities. We will stay again when we are in the area.
by Don P. - Verified user on Sep 03, 2020
Helpful dockhand got us tied up and later helped pull the boat ahead for fuel up. Fuel price was great at $1.75 with discount so we took on 700 gallons to top up the tanks. Also got a good recommendation from the dockhand for a nice restaurant within walking distance. Perfect one night stop for us.
by Brad O. - Verified user on Jul 30, 2020
Marina is popular because of convenient location next to Great Bridge but really could use some refreshing. Pier light next to us appeared to be held up by a shoestring. In 20 day trip from Annapolis to Beaufort, NC and back, AYB dockhand was only one we encountered who offered no help except to catch the lines. He seemed poorly trained. Just this captain’s perspective...maybe just a little off that day.
by Suzanne M. - Verified user on Mar 30, 2020
The positive aspects are easy on and off, good fuel prices, strong wifi, on site service dept and ship store, and well priced dockage and laundry. The negative aspects, the laundry room was filthy, water smells foul coming from shower, and during this time of social distancing due to the Covid 19 virus, the bathrooms look like long term customers have moved in with shampoo, used bars of soap, q-tips etc laying on most available shower space requiring others to touch/move items just to take one's own shower.
by Tina P. - Verified user on Nov 04, 2019
The staff at this marina are outstanding- efficient with docking help, fueling, pump out, etc. We had a minor mechanical problem and it was resolved in a couple hours because they have a talented subcontractor base that works to service AYB and their customers.
by Ronald C. - Verified user on Sep 08, 2019
We ducked in here to avoid Hurricane Dorian and ended up contracting to leave the boat for an additional month. This working boat yard is terrific, professional, helpful, friendly and provides quality work.
by Sue J. on Dec 13, 2018
Came to Atlantic Yacht Basin thinking we had a hull leak. Upon arrival, received great help with pump out and docking. Within the first hour, one of the main boat engineers came over and spent time on the boat in the engine room where we noticed water coming in. With additional checking, stated we did not have a hull leak and other things we needed to check. Very happy with the service and honesty.
by Ted D. - Verified user on Jul 13, 2018
Good stop while on ICW. Close to Bridge and Lock. Basic accommodation.
by Thomas C. - Verified user on Nov 06, 2017
Awesome Place ! Doug (Dockmaster) is on point helps out non stop !
We will return , Highly Recommend
And a great town in walking distance ta boot
by Jim G. - Verified user on Nov 05, 2017
Great service, easy in, easy out.
by John D. - Verified user on Oct 29, 2017
As advertised. Very helpful staff!