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by Lynn C. - Verified user on Oct 01, 2024
Good docking assistance, convenient town with excellent restaurants, Would be a 5 if had floating docks.
by Tom H. - Verified user on Sep 26, 2024
This was our third visit to St Michael's Marina. Booking, Docking, check-in, seemless as always. But they only get 3 stars this time. Went to take a hot shower and the water took 5 minutes to go from cold to luke warm. Then another 5 to get to 'warm enough'. More frustrating than that was I told the dock master about it and he barely even looked up and said, "ok, thanks", and went back to doing what ever it was that was more important. We expected more, like maybe “oh, sorry about that. I'll get right on it so no one else is inconvenienced like you were, sir." Guess not.
by Kirk D. - Verified user on Sep 24, 2024
Tranquil and handsome setting. Lots to see ashore. Good restaurants. The staff is outstanding! Very welcoming, pleasant and helpful. Looking forward to visiting again in the future.
by Glenn G. - Verified user on Sep 19, 2024
The Team at SMM are absolutely outstanding.
The friendliness and professionalism right from the first phone call until we departed the dock after our stay was great.
One of the best on the East Coast.
by Patrick C. - Verified user on Sep 12, 2024
Chris was very helpful on our recent visit to St Michael’s Marina!
Marina Response:
Thank you Patrick! Chris is the best! We look forward to your next visit!
by John L. - Verified user on Sep 08, 2024
Entire crew and Joe were absolutely excellent. Lots of friendly people and a great place to visit.
Marina Response:
John! Thank you for the review, we’d love to see you again soon!
by John S. - Verified user on Sep 08, 2024
Great dockhands upon arrival and at the fuel dock
Marina Response:
Thank you John, we are delighted you enjoyed the marina
by Halwyn L. - Verified user on Sep 07, 2024
Always a great experience staying at the town dock. Mike and the rest of crew go out of their way to make your stay a pleasurable one.
Marina Response:
We are delighted you enjoyed your stay Halwyn, see you next time!
by Harold S. - Verified user on Sep 05, 2024
Convenient location, great staff, laundry was down due to flooding so used loaner to go to laundromat.
Marina Response:
Much apologies for the inconvenience Harold, but we are glad we were able to make something work! Thank you for the review! We look forward to your next visit
by David P. - Verified user on Sep 04, 2024
Great dock crew at the marina. Everything was nice
Marina Response:
Thank you David!!
by Gary Z. - Verified user on Sep 02, 2024
Dock hands were attentive, professional and friendly. Marina was in great shape. Staff was always available to help in any way necessary.
Marina Response:
Thank you Gary. We are committed to yours and everyone’s safety and also to ensuring your stay here is premium. We will see you next time!!
by Ronald B. - Verified user on Aug 31, 2024
Everything was great with the exception of the non floating docks. Finger Piers are narrow and for someone older a bit dangerous.
Marina Response:
Thank you Ronald!
by Robert P. - Verified user on Aug 28, 2024
St Michaels and the Marina is a great and iconic place to stay! Beautiful scenery in a scenic atmosphere and great staff that is always available to help! One of my favorite places to go!
Marina Response:
Robert thank you so much for the kind words! We here at the marina are delighted you enjoyed your stay.
by Glenn J. - Verified user on Aug 26, 2024
Great staff and a very clean marina
Marina Response:
Thank you Glenn!!
by Bob F. - Verified user on Aug 25, 2024
Very professional dockhands - difficult and narrow docking processes throughout marina - but remain calm and slow and the dockhands will get you in safely. Tremendous place for foodies and chillaxing - met some new great friends.
Marina Response:
Thank you Bob! Our dockhands are devoted to the safety of you and your vessel. We are super happy you enjoyed the marina and the town itself! See you next time!
by Mitchell G. - Verified user on Aug 19, 2024
Great time, Great service. Our neighbors said there were no laundry facilities. That would be nice, but that's the only issue and it's a minor one. Loved the ability to fuel up on diesel in the slip!!! Thats a luxury. Love the access to the restaurant and bars on site and walking distance to town! It's the only marina option for me in St Michaels!
Marina Response:
Mitchell, thank you!! We look forward to your next visit!
by Lynn C. - Verified user on Aug 19, 2024
We have a 58’ Krogen and it was very easy coming into and docking in this marina. The marina is very accessible to restaurants and to the very nice town of St Michaels. The marina staff is extremely helpful and nice! We had plans to stay about a week but we loved this marina and town so luckily they were able to work it out where we were able to stay for 12 days. They have a pool on-site and 2 restaurants. I highly recommend stopping here!!
Marina Response:
Thank you, Lynn. We enjoyed having you stay with us!
by Vernon H. - Verified user on Aug 18, 2024
Not a bad marina. A little cramped, having to fit us into a berth, that required us to wait for others to leave. Dock staff are a little aggressive and rushed, almost as thorough they are doing you the favor. No information was given about amenities, like where the bathrooms were…. Etc. when asking where the restrooms were, we were asked “weren’t you told when you arrived”. ….. YOU were the one who should ha e told us, as YOU were the one that “checked us in”
Marina Response:
I reached out to you with a private message. My apologies. We inform every DOCKWA customer to check in with us at the dock house. Sorry If this wasn’t done as this is extremely rare for us.
by Simon B. - Verified user on Aug 16, 2024
Staff is awesome!!! Can't beat the service.. daily pictures of your boat.. ice delivered to the boat... great people
by Peter S. - Verified user on Aug 16, 2024
It was perfect. Marina has a well protected location, it was easy to dock, and it is run by a friendly staff
Marina Response:
Thank you, Peter!
by Raymond C. - Verified user on Aug 15, 2024
We had not stayed in a St. Michaels Marina in 22 years -- We always choose to anchor out in the Miles River or San Domingo Creek. Since We are Retired, and have the opportunity to enjoy St. Michaels during the weekdays, this time, We agreed to get a slip.
We were pleasantly surprise with the email communication before We arrived; the Dockhand and Check-In Welcome; when We arrived; the Drone Picture Momento is something We have mounted in Our Cruise Log [truly, an AWESOME Surprise]; and, the on-site facilities and restaurants were EXCELLENT!
This week's weather is impeccable to have chosen St. Michaels. We are so glad that St. Michaels Marina was available for Us. We will be back. Thanks for having Us.
Marina Response:
Thank you for coming, Raymond! You picked the right spot! So glad you enjoyed your time here, until next time !
by JAMES M. - Verified user on Aug 14, 2024
Love St Michaels Marina, prettiest place on the Chesapeake
Marina Response:
Thanks James ! We agree ! Mike
by Pamela H. - Verified user on Aug 13, 2024
Very helpful staff with docking, pump out and departure. Lots of amenities just a few steps from our slip.
by Michael W. - Verified user on Aug 12, 2024
The absolute best customer service anywhere! The drone photo of our boat was a classy touch. Look forward to coming back!
by Keith O. - Verified user on Aug 05, 2024
Been there many times. Never disappoints.
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