by brucemerritt on Aug 29, 2020
We had secured/paid for a reservation to rent a boat for the day as a milestone b-day gift. We arrived to find out our boat (the only rental they have) had been double booked and left the harbor as we were waiting to be helped. We were told there was "nothing they could do" and offered no suggestions about where else to rent spur of the moment. We finally found one on our own which cost $125 more for the day since it was a bigger boat and the only one available. We were refunded our deposit and the staff communicated with the owner who provided no defined compensation for their error. Staff thought a replacement day at no charge would be doable, but we had to leave to get to our replacement boat before it could be resolved so we wouldn't lose anymore time on the water. Called Skip the owner 5 days later who now only offered a "discounted rate" for another rental and refused to either pay the difference for the replacement rental, or a free rental on another day. Said the event was "unfortunate" and only apologized when he was reminded that he never actually apologized. Very poor customer service, very poor attitude from the owner. We were looking forward to a great day and a marina we would use again since we just moved to the area.
This is clearly not the marina.
by tributesails on Aug 05, 2020
Nice clean facilities and friendly locals and staff. We draw 6.5’ so had to wait for the tide to come in a bit to leave. Other than that, easy Uber downtown and the local Legion Square market is a great little place for basic provisions.
by terrybaker57 on Jul 25, 2020
Excellent customer service. Nice restrooms and showers. Laundry available. Walkable to grocery store.
Thanks for staying with us, have a safe journey back home.
by brideauj on Jul 05, 2020
Awesome. Loved the marina. We launched our sailboat here for the weekend. The staff was kind and helpful and the facilities were great. We met some great folks in other slips who were also kind and friendly. The neighborhood is also great with plenty of options for restaurants, a brewery, tacos, and two grocery stores within a short walk.
by ajsm on Dec 05, 2019
South Port Marine is hands-down the best protected marina in the Portland, ME area. We have had the pleasure of renting transient slip space at South Port Marine each summer for the last ten years and every experience has been positive. The service/parts department, dock-hands, and office staff are always friendly, knowledgeable, professional, and accommodating. The seasonal and live-aboard boaters in adjacent slips have always been personable and welcoming to us and our children. The facilities are very clean and easily accessible. There is a great restaurant next door and additional food/beverage options within walking distance. The marina is conveniently located with an easy well-marked approach and a large gas-dock. All of the slips are extremely well protected offering calm waters and most slips offer a nice view of the Portland skyline. It’s a great place to be on a warm summer night in Maine.
Thanks for staying with us.
by marklbanks on Nov 06, 2019
I very much enjoyed my stay at South Port Marine. The staff was very friendly, courteous, and helpful. The marina is ideal for exploring the Portland area with city bus transportation nearby. The bathroom/shower facilities were clean and modern. Overall, I highly recommend South Port Marine for your stay on the water in the Portland area.
by bryantjd on Sep 05, 2019
Very friendly and helpful. Fully stocked chandlery and close to grocery and hardware store.
by mikerd on Aug 28, 2019
This is a very nice marina with good facilities and friendly staff. Brewery is a block away and grocery store 10 minute walk. Fuel dock is easy to access and their is a fairly well stocked marine store on site.
by mk9606 on Oct 08, 2018
Staff took good care of us. There is a nice restaurant just outside of the marina which was convenient. Facilities are acceptable. Quiet spot ... very protected waters. This is generally a 4 star marina but I gave them 5 because the value is outstanding. About half the cost as compared to Dimillos. Would stay here again for sure.
by mvlatitude on Aug 19, 2018
Our fist time at this marina and we will return.
Excellent dock and boatyard staff - we took the opportunity to have the oil and filters changed. Very professional and careful mechanic.
Restaurant on site was better than expected and we enjoyed several dinners.
Also a great location with numerous shops in the neighborhood.
by jazzfish on Aug 16, 2018
This is a really pleasant marina with lots of staff who make everything run smoothly. Our stay was simply wonderful. One note of caution, the water gets pretty thin out of he dredged area at low tide so follow the channel markers carefully.
by bueche on May 29, 2018
Always nice people, and a very good facility, clean showers, nice laundry, good parts and marine store. Close to grocery store.