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by David M. - Verified user on Oct 07, 2024
Great customer service
by Scott S. on Aug 29, 2024
The Dockmaster was very friendly and helpful. The docks weren’t the greatest but the staff made up for it! Great pizza at the restaurant. I would definitely recommend this marina!
by Gary R. - Verified user on Aug 26, 2024
well run, lots of amenities, great pool, great views of the Hudson
by Donald F. on Aug 26, 2024
When I arrived no one answered on ch 9. So I called the dock office on my phone and got no answer. It was 2:30 in the afternoon! I idled in the marina for 10 minutes before I finally flagged down a work boat to get assistance. The docks are old and need to be replaced. The dock hands were indifferent and made it clear they could care less. When I took a 10 out for a tip he actually reached over and took it out of my hand before I could give it to him. This marina is Safe Harbor in name only and nothing like the high end Safe Harbor marinas I’ve encountered elsewhere.
by Adam O. - Verified user on Aug 23, 2024
As noted in other reviews, the dockhands know their stuff! We were received a warm welcome from each and every member of the marina staff. They were helpful and kind and were willing to go out of their way to make our stay a great one!
We would highly recommend this marina again and again!
by Salvatore G. - Verified user on Aug 22, 2024
Great place we loved it and will be back soon
by Robert C. on Aug 18, 2024
The ride of the Hudson river is my favorite ride. The views are spectacular.
The marina itself needs a little work, but don’t they all? The Docks could definitely use some paint. like all places, good staff is hard to find. but I found the young 16-year-old staff at Haverstraw or pleasantly nice. I hope they find a good pool service soon because I know they were struggling with their pool service to get the pool cleaned but we still enjoyed it. The restaurant was great and the tiki bar was one of our highlights there. Meghan Was definitely their best employee. She was kind, she was professional, and most of all she made fantastic drinks. I’m sorry I don’t remember the managers name, but he was also very attentive to us. Yes we will be back.
by DyAnn D. - Verified user on Aug 13, 2024
Very helpful staff! They gave us a ride to Stony Point Diner for breakfast and were more than accommodating for all our needs. Restrooms and showers were top notch. What makes this Marina extra special in my opinion are the beautiful pool area- HUGE pool and magnificent views and the restaurant. We sat outside and enjoyed the music. The food was amazing- compliments to the chef.
by Scott P. - Verified user on Aug 10, 2024
Fuel attendant was very courteous and attentive.
We appreciated being contacted before we arrived with slip assignment and map of docks.
by Stephan D. - Verified user on Aug 04, 2024
fuel and pumpout service could be quicker
by Jacque K. - Verified user on Aug 02, 2024
Great staff, beautiful facility!
by Peter G. - Verified user on Aug 01, 2024
We returned here because we were there 2 years ago. This time was a big disappointment. It is 5 star pricing for a 2 (or one) star experience. Among other things, half the dock lights are out, the fire extinguisher cases on the docks are all broken, there is flashing missing from the dock house, the paint is chipping everywhere, and the pool looked like it had not been cleaned in 2 weeks. We were told after we left that the town owns the land and has already stated that they were not going to renew the lease so Safe Harbor has made the decision to not invest further. I'm not sure if it is true but the lack of maintenance is VERY evident. We will not return.
by Jody V. - Verified user on Jul 29, 2024
Marina was very accommodating. We had a very nice visit.
by Serge A. - Verified user on Jul 25, 2024
Very quiet and clean. Great restaurant with a beautiful view. Will be back for sure.
by Edward O. - Verified user on Jul 24, 2024
They tell me that 2 docks are open and I set up my boat for port and there is a boat in that slip. Then I go and turn on the power and the power is shut off. Next is that the key fob does not let me in at the pool. So I have to wait for someone to enter or leave. I got there on Monday night at 5:30 and the office is already closed. They really need to have someone on board late if they want to run a business like this to take care of problems like this. They seem to be very unorganized but they want a lot of money for there services. I fell that the right thing to do is to get a refund.
by Robert I. - Verified user on Jul 23, 2024
We were impressed with the staff friendliness and assistance. Bathrooms were clean. Slips had plenty of room. The pool needs some painting. The docks could use some illumination to see the edges better at night. The welcome bag and contents were much appreciated. Overall a very nice stay.
by Thomas S. - Verified user on Jul 22, 2024
Friendly staff, clean facilities, nice pool!
by John C. - Verified user on Jul 22, 2024
Excellent Customer Service. Upon arrival we were greeted by the dock master and deck hand. Zach was extremely helpful and knowledgeable. The marina is well maintained and very clean. The pool was perfect and refreshing. The restaurant staff was very friendly and accommodating. Definitely will be coming back.
by marc s. - Verified user on Jul 19, 2024
Nice marina. Nice accommodations
by Greg p. - Verified user on Jul 19, 2024
Nice facility, easy approach, well protected.
by Bob R. - Verified user on Jul 17, 2024
Very nice spot, dockhand was very helpful. Restaurant on site was very good. Overall facilities were good, a little on the older side but suitable.
by steve G. - Verified user on Jul 16, 2024
Very good restaurant with a beautiful view.
Large swimming pool.
The staff is very kind
by John k. - Verified user on Jul 10, 2024
Amazing stay. Hope to be back soon.
by Daniel S. - Verified user on Jul 06, 2024
Great location, great services, loved the pool, the tiki bar and restaurant but the metal docks are annoying and lots of fuel spillage :(
Will certainly go back !
by John & Nina W. - Verified user on Jul 05, 2024
I love Save Harbor Haverstraw. We have been members of the Marina for 29 years. Since Safe Harbor has taken ownership, there have been many improvements to the Marina and property. You can see tremendous changes and a sense of pride by these positive changes. We love visiting all the Safe Harbors on The Sound as well.
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