by tecked on Jul 20, 2021
They tell me that 2 docks are open and I set up my boat for port and there is a boat in that slip. Then I go and turn on the power and the power is shut off. Next is that the key fob does not let me in at the pool. So I have to wait for someone to enter or leave. I got there on Monday night at 5:30 and the office is already closed. They really need to have someone on board late if they want to run a business like this to take care of problems like this. They seem to be very unorganized but they want a lot of money for there services. I fell that the right thing to do is to get a refund.
by zslavin on Jun 30, 2021
Would not stay here again. The dock master was no where to be found on the cell or radio. We eventually got poor directions to our slip but after going up & down the docks channels we finally figured out where our unmarked slip was. Seasonal boaters hate transients & made that clear. There are no services or facilities to speak of & no where to go in town because I'm told it's dangerous. Not going here again.
2008 40DA from Freeport NY
by jeffstokes on Jun 16, 2021
Not cared for, warped docks. One VERY OVERPRICED restaurant. No WiFi. Filthy restrooms. Industrial amd loud setting. Very long walk to the restrooms or parking lot. Nothing to do, no barbecues, and no walkable town. Town is in no way suitable to walk through. The surrounding area of Haverstraw by the marina is an extremely depressed, urban almost ghetto like area. Transients are looked down upon by seasonal members. Sandbar coming into entrance no one warmed us about.
by ghopk75169 on Jun 14, 2021
Nice clean place with a great restaurant
Food was excellent
by dudkas on Jun 11, 2021
My comments are towards Safe Harbor not the staff at this marina. They avertise they monitor channel 9 and 16 and do not. The VHF at the fuel dock does not work and although there were staff in the office, no response on the VHF or on the phone when we arrived. Please supply this location with proper equipment. There may also be a training issue at the fuel dock. The attendant set us up to put gas in our diesel boat, the issue is the fuel supply lines are both GREEN! Once I told him I needed diesel he responded that it was a good thing I mentioned it. Is this Safe...harbor?
by johnmorgan on Jun 10, 2021
While I don't have a boat docked at Safe Harbor, I have been utilizing their facilities since it was known as the Haverstraw Marina. I must say that the change in management has been a great improvement. The grounds are more organized and cleaner. I live in the area and launch my Wave Runners from the public park in town, but use the fuel docks every weekend. The staff is always attentive and makes docking easy, especially for my friends who are not as familiar with the procedures. I may try to get a slip next season for both of my Wave Runners. I look forward to summer nights at the restaurant and bar after the long pandemic made it a "Lost Year" in the 2020 Season. Congratulations to the management for building a successful team. "Happy Boating"
by greg09 on Oct 29, 2020
Stayed at Safe Harbor Haverstraw in August and was disappointed in the poor level of maintenance. Apparently the new owners of the marina have chosen to neglect any much needed repairs. Walking on our finger pier was exceptionally challenging, not to mention the scary, very dark and VERY long walk at night to their restrooms. Don't know why they stick transients over a 1/4 walk away from anything, but the restaurant was too expensive for the level of food, so if you stay here, best to cook aboard. Wouldn't repeat and I'm sorry to say this as I am not one to write poor reviews, but to leave it mildly, we weren't treated well.
by tack01 on Oct 25, 2020
Never again - Still waiting for the refund of my overfilled stay. Safe Harbor is the wrong name. Should be not so safe harbor. The worn out aluminum docks put major gouges in my hull, despite me putting out every fender we had. The hot metal dock was well over 130 degrees in the sun and my service dog couldn't stand walking anywhere on the docks. The docks are barely lit, and the walk to the run down restrooms was atrocious. Over half a mile. The town of Haverstraw is a ghetto. We went here since the marina we were trying to get into was overbooked for the night. There is nothing to do at this marina. Wifi not offered either. Would never return here.
by kulana on Oct 21, 2020
What a pleasant surprise to stumble across Safe Harbor Haverstraw on our way down the Hudson. The restaurant was great. Too late in the season for the pool, but it looks new and beautiful. Matt, Sherry, George, Tim, and the entire staff were all super nice and helpful. We were here during COVID-19, and everybody adhered to the rules properly. We bought fuel, and it’s the only place I’ve seen with low speed or high speed fueling pumps. Pump out worked perfectly, and was free. The docks are aluminum, and have room for improvement, but are safe and accessible. Bathrooms looked new. Washers/dryers worked well, and were cheap. We had some minor maintenance done, and we were given courtesy dockage during those repairs. Parts were ordered one afternoon, and here by 7A the next morning. The ships store is undergoing some changes, and it will be a whole new store next time we come through. The town of Haverstraw is not walking distance (nothing is). We took a cab into town for provisions and found everything we needed.
by jjthomas on Oct 15, 2020
Unorganized office and worn out docks with broken cleats and no workable Wifi. Restaurant was tremendously overpriced, especially for the quality of food. Thought of taking a $23. dollar taxi to town but was warned by others that the village of Haverstraw is dangerous at night.
by gabwhite on Oct 12, 2020
First time there beautiful place would absolutely come back again!
by swandiver on Oct 12, 2020
by phillipd on Oct 12, 2020
Marina is looking like it has seen better days in the past. The docks are old and twisted. The electric on our slip had two bad 30 amp plug. There was no help to tie up during the weekend, and we arrived during a 15 to 20 knot day and had to deal with it alone. I will not be back. The staff couldn't have cared less. I got docking instructions over the radio and could not tell what slip I should be in because the numbers are on the DOCK side and can not bee seen from a boat. There is an overpriced restaurant located outside the gate and another down side of that is that it is a WALK, aside from being overly pricey. The general feel is that the whole place is tired and no safe town to walk into.
Thank you for your review and feedback! We are sorry to hear that you did not have a pleasant stay with us. We welcome the opportunity to speak with you directly so we may learn more about your experiences as we always appreciate hearing from our guests. Please call our general manager, Matt, at the marina office 845.429.2001 or email him directly at [email protected]
There are many exciting upgrades planned for the marina, and we would be happy to have you come back and stay with us in the future. Thanks again for reaching out. We look forward to hearing from you.
by jrafaello on Oct 12, 2020
Our boat broke down and we weren’t able to make it before they closed but Sherrie was super-helpful and emailed us a map of the marina. The slip numbers are very small so it was difficult to find the slip but truly the only issue. The whole office staff was friendly and courteous. The service dept was prompt and knowledgeable. Overall a nice place to spend the weekend! Thanks everybody!!
by ballyhoo1 on Oct 11, 2020
Very friendly staff.
by domz47 on Sep 24, 2020
Wave action from the main boat traffic channel on Hudson rocks this place too hard. Our boat sustained major chips and stress cracks in the fiberglass. Should have done research before coming here. Very unwelcoming seasonal boaters who are reluctant to help with lines or advice on what to do. Nothing in the the Town of Haverstraw to do. Haverstraw is a depressed town and not safe to walk into. Run down hot and warped aluminum docks. Skipping this on return trip
by larryk on Sep 10, 2020
Great place to stay
Nice restaurant adjacent to Marina
by colvinjrd on Sep 06, 2020
Our stay was truly superb! Excellent accommodations and service. All staff were incredibly hospitable. We will be back again! Thank you!
by tommy56 on Aug 27, 2020
Very wavy and unprotected. Walk to the restrooms was ridiculously far. Took an expensive taxi ride through a very run down town to Shop Rite miles away. Won't repeat
by tywanon on Aug 26, 2020
Excellent accommodations and amenities. Some things need some updated, but overall it was a good experience. the staff was friendly and helpful. I have stayed overnight twice this season and have found it to be reasonable for the price.
by unitedwholesalers on Aug 26, 2020
Everything fine including management and personnel pleasant stay.
by david. on Aug 11, 2020
Arrived at Haverstraw marina a few days prior to the Hurricane's arrival, thinking it might be a good spot to wait out an impending storm, but we got wedged into a dilapidated, very warped, and rusty old metal dock that was too tight. Our dog burned her feet on the super hot aluminum docks. No wooden docks anywhere and no where to walk our dog!
If that weren't enough, there were only 3 extremely small cleats to use to tie up our 50 foot boat, and our stern cleat came loose from the dock after only a few hours.
The haverstraw marina in inside an industrial park and is surrounded by a huge industrial parks with NOTHING around whatsoever unless you take a VERY expensive cab to a run down Shop Rite that isn't all that big. Not even anything to do in the town, and we spoke with several regulars there. Regulars aren't all that fond of transient boaters. Docks are too noisy, and place needs a makeover.
Safe Harbor wasn't any protection from the storm and our neighbor's boat sustained thousands of dollars worth of damage. This marina isn't worth going to even when there is no storm. It is too exposed to every (passing by) commercial boat and barge traffic on the river. Won't stop here on way back south.
by mikepowers on Aug 07, 2020
Was disappointed in the conditions of the docks as well as the lack of protection from the boats passing by in the main channel. Our Tiara got major chips in the fiberglass from the constant rocking and rolling in there. Tried to take a taxi into town, and we cannot strongly suggest to anyone to NOT go into any sections of town surrounding the marina. Very run down and dangerous village. Wifi was non existent and cleats were loose. Our golden retriever had a very hard time walking on the hot and very warped aluminum docks. Was treated very rudely by the "members" there with their seasonal slips.
by meehan on Aug 07, 2020
Success in weathering the storm. Thanks
by kkaz65 on Jul 30, 2020
Had a nice stay at the marina. The men’s shower area could use some updating due to loose baseboards, and a small hole in the wall, but it served it’s purpose. The aluminum panels that are covering the raceways on the aluminum docks, tend to make quite a racket while walking on them, and you feel like you are disturbing the other guests. We ate dinner at the Hudson Water Club...a bit pricey, but the burgers were 10 ozs, flavorful, and came with a generous portion of french fries. Having said that the overall experience was a positive one, and I would recommend Safe Harbor Haverstraw.
by csname on Jul 28, 2020
Nice place for a quick stay over. Restaurant not as great as they claim it to be.
Pool area is nice but the "residents" are not so kind to transient boaters.
by davidrodin on Jul 27, 2020
This is a very nice marina. The staff were very welcoming. We enjoyed dinner at their water-front patio restaurant. The other boaters we friendly and helpful.
by lblatella on Jul 27, 2020
Plenty of slips available, beautiful pool and restaurant! Helpful staff and very clean bathrooms
by tranquila on Jul 20, 2020
Great service. Great restaurant. All facilities clean and ready.
by slimkid00 on Jul 06, 2020
Area was terrific !
Management terrible. No Welcome!
Bathrooms undersized for 850 slips
Slip was to small for my boat
Pool was not open to transients
what a terrible name for a visiting Commodore from a very respected
Yacht Club . Marina ran out of Ice
Bar and Restaurant was very
I mentioned during my booking
I was a Commodore from a visiting Yacht Club this meant absolutely
Ps. Unfortunately I would not recommend the
175 members from my
club to stay at this
Marina until something changes !
PC . D.Gordon
Great Kills Yacht Club
by sniffnynj on Jul 04, 2020
Needed a getaway during Pandemic and a trip to Haverstraw was perfect. Marina is easy to navigate, solid docks, well maintained slips with good electrical and cable boxes. They followed good safety precautions with signage limiting number of people in the office, safety plexiglass, reminders to wear masks and all staff wearing masks. The pool area was great and set up for social distancing. The bathrooms were freshly renovated, air conditioned and sparkling clean. None of the safety precautions felt intrusive.
The staff was professional yet flexible--felt like concierge service. One of the dock staff (they seemed to be everywhere dressed in their uniform red shirts) informed us of the activities which that weekend featured fireworks in the next cove. I saw them assisting boaters with provisions and toting ice bags to boats.
We did not make it to the restaurant (I should have made reservations). Followed another reviewer's recommendation and went to Union restaurant in town. All in all felt like a resort.
by jimbuscemi on Jun 23, 2020
We had a great stay at Haverstraw Safe Harbor Marina these past 4 days! Safe Harbor has already made many improvements and the new Marina Mgr. Matt and his staff are right on top of things. And if you need boating supplies or parts, Samalot Marine is well stocked and very knowledgeable. The owners, George and Barbara are the best! All in all a great Marina for either seasonal or transient boaters!
by eugeg on Oct 06, 2019
Not returning here again. Only two very loose cleats on a noisy and warped finger dock. There is no town whatsoever to walk to and this marina is in a very run down poor town. Not welcomed at all by regular seasonal tenants and food at the restaurant was way overpriced. Very rocky from constant wake of barges and shipping lane which goes right past this very industrial boatyard.
by djsshields on Oct 06, 2019
Great stay. Calm marina, slept well. Found an amazing restaurant in town, Union. We highly recommend it!
by lwojtaszek on Sep 30, 2019
Loved it. Easy to get to and easy to dock. Slip was ready and electric 30A was ready. Marina staff was friendly and helpful. Thank you and see you again soon!
by marks737 on Sep 22, 2019
Overall, we enjoyed our stay. The marina grounds are nice and the restaurant is great with an unbeatable view of the Hudson River.
On the downside, the docks, which are very dark at night and not in the best of condition, are very long, and the transient slips are quite a distance from the restaurant and the marina office, whose staff, by the way, was not at all friendly.
by blendmasters on Sep 11, 2019
Very dilapidated docks. Our boat got several good sized scratches and fiberglass chunks taken out of it from the bouncing in the marina. No dockhands, and no wifi. Restaurant ok but PRICEY. No town to go to whatsoever. Very industrial setting and noisey.
by oceana50 on Sep 01, 2019
Actually I have no experience with Haverstraw Marina since they did not respond to my reservation request for a slip for my October cruise with the New York Yacht Club.
by art20c on Aug 26, 2019
Very pleasant stay. At our arrival dockhands were sent to our slip to provide help with docking. Dock is well maintained and equipped with protection bumpers and corner wheels. Restaurant service and food was great and and cost was very reasonable.
by ralph. on Aug 21, 2019
Our 47' Viking got some heavy gauges and many scratches from the jagged metal docks. Not protected from the boats constantly zooming right outside the low seawall. No Wifi and disorganized office staff. Restaurant was so so , but extremely expensive prices for everything. Very loud tiki bar till all hours of the night. Seasonal boaters there not enthused to have transient boaters at all.
by tunaseeker on Aug 20, 2019
Very good facility ,had alot of fun. Restaurant was great.
by sylvie2015 on Aug 19, 2019
Good services, we were well received, enjoyed a quiet stay even on the weekend. Restaurant near by. Greatly recommended.
by evben2 on Jul 20, 2019
Poor WiFi dock fingers very unstable. First slip too small second slip ok but short.
Fuel service and price excellent.
by captpaulie on Jun 25, 2019
Run down and Very poor customer service. NO WIFI ! Office staff was semi rude and of no help. Very rocky with any sort of winds not to mention the main shipping channel is right there outside the marinas sea wall. Very loud Tiki bar . Service from Samalot marine was way overpriced and not at all what we asked for to begin with. Much better choices in marinas out there. Docks were dilapidated and hot twisted metal with only 2 cleats. Both super loose. Our boat got all scuffed up on our one night stay .
by suffern on Jun 23, 2019
Wi-Fi NOT available, despite being listed under amenities in the Haverstraw Marina Website. The office informed us it was not available and they did not know when or if it would become available.
by barry.sail on Oct 03, 2018
Haverstraw marina is run down, and rather uncared for at this point. We were guests on a 35 foot vessel in July. Forget bringing a dog here. The docks are super hot, jagged metal, worn out with giant holes, noisy, and every dock we saw, had loose cleats everywhere, if you can find a cleat that is. Took an hour to find a staff member to find our assigned slip, and then found out the next morning that we were placed in a seasonal boater's slip. Too organized and very rocky with all the boats from the passing channel zooming by, not to mention all the giant work barges. Not returning in the spring.
by alwsysforever on Aug 25, 2018
Beautiful marina < clean ~ friendly ~ views of the mountains ⚓️
by gbashkoff on Aug 24, 2018
Nice marina but no WiFi or cable as listed in dockwa. They charge $10 for every two people to use the pool. This is annoying!
by aletea on Jul 31, 2018
Poor service. We stopped at 6:00pm to stay the night and not a soul in site. We managed docking our boat by ourselves.
The next morning we went to pay the bill and gates were locked. Not even a garbage can was accessible. We did reach someone on the phone to pay the bill after we tried yet again to get around locks to get to an office.
Of the few people we spoke to on the phone, no one seem to know what was going on. We would never come back here. Despite the poor service, they charged us for a full ride.
by waterwood on Jul 25, 2018
Nice marina, but the office is a little unorganized
by mitch7792 on Apr 29, 2018
Very nice marina. Bathrooms could use some renovations but other then that it was very good experience.
by tom62 on Feb 28, 2018
I had been a customer of this marina for twenty years, and I have watched the yearly decline of a poorly run establishment. The absentee owner runs this marina for a single reason, which is to make as much money as possible, while providing sub par services.
Most marinas are run by owner operators, and in those cases, there exists a level of pride and concern. Sadly, this is not the case with Haverstraw marina. It once had great attributes, and could be so much better, if only the owner cared. I would like to see this marina get bought out and then maybe it could become a full service marina.
- My heartfelt advice is to find another place to visit and or seasonally stay at, unless you don't care about customer service.
by billevans777 on Nov 04, 2017
The staff is always so kind, courteous, and ameniable. Love the location. We staff here almost every fall.
by eric.p on Aug 29, 2017
Old, completely worn-out rickety, hot metal docks that our golden retriever could not tolerate walking on. Was quite an extremely long walk to land. Only thing there, is a super far walk to an overpriced restaurant that has anot endless variety of smokers.
NO docklands were available to us , and we called on the phone as well as VHF in advance. Only 2 , VERY loose and severly undersized cleats in our 40 foot slip. Adjacent boat to our left, was only one foot away and hardly enough room for bumpers!
Frustrating as all get out!
We originally decided that this would be an ideal location based on the glowing description that was written on this site by Haverstraw marina itself. To sum up, It did NOT live up to much if anything at all that was written.
by jtreinhar71 on Aug 21, 2017
Great facility, good restaurant
by tapestry on Aug 06, 2017
Very nice marina on the Hudson river. It's a huge marina so it's a bit of a walk from your boat to land. The grounds are pretty and the facilities are clean.
by erinelizabeth on Jul 27, 2010
We stayed here for a big weekend and it was great, staff very helpful. We loved the view from the pool along the Hudson. The bar next to the pool was great, awesome bands (dj's well they are dj's) the bartenders were always trying to get you something. We never at at the Hudson Water Club (the restaurant at the marina) prices were as high as NYC, but the bar menu was great. Sorry to say I can not comment on anything outside of the marina except if you went by boat, great bay and beach directly across the river to swim in, ran up to West Point which was great also. Just the run up the Palasades was awesome, this is not a big boat marina we met a lot of people from S.I. N.Y. with 25 footers