by dspatio on Dec 09, 2020
Wow was pleasantly surprised great docks and dock master. Restrooms were very clean
Dear dspatio –
Your comment both intrigues and flatters us! I am hoping that you were pleasantly surprised by the tranquility of the marina despite being annexed to a major shipyard. We have made every effort to ensure the comfort and safety of all our visitors regardless of their dock assignment and/or their reason for being here. Sitting on the ICW with panoramic views over verdant marshlands, enjoying both sunsets and sunrises, is a luxury not afforded to many. We do hope you come back again – and find us to be as good or better next time, than this time! We very much appreciate your comments about the facility, and our wonderful Dockmaster.
With all good wishes. - Thunderbolt Marine, Inc.
by johnsons3 on Dec 08, 2020
Dec 2020: No change at the marina. Except the dock person was incredibly rude and obnoxious. Did not answer the radio when we called several times. Had to call by phone. Appeared ‘put out’ on helping us dock. Will consider a different marina next time.
Jan 2019: same holds true on marina and staff. But, amenities need work. WiFi was awful. One dryer malfunctioning and no sign indicating. The marina office was 95% empty of drink/food items/supplies. If this is to be a full service marina, need to step up your game.
We stayed at Thunderbolt for couple of days. The Marina was clean, bathrooms were clean, laundry room was clean but only one washing machine was available (other 2 were out of service). Staff very helpful. We also needed parts and service from Thunderbolt - all the personnel were wonderful. Had our parts within two days.
We are delighted to read your very favorable comment of our marina on this website, for which we are grateful particularly as we do our best to ensure that the overall appearance of TMI reflects the care we take with our entire facility. We are equally happy to learn that you found our staff to be helpful, since they take pride in their work and are as a result, an asset to us! We regret that only one machine was working in the laundry. This is not usually the case but highlights the necessity to check that all of our amenities are available to our customers at all times. Had we known, we might have been able to offer you an alternative but nevertheless, we hope it did not compromise your stay - nor we hope, will it prohibit you from stopping by again. We appreciate you taking the time to comment.
With all good wishes.
Thunderbolt Marine, Inc.
by rockhopper on Dec 08, 2020
Over all our stay way great. The staff was very supportive and easy to work with, bathhouse and laundry was spotless but my only serious complaint was the internet was spotty at best. It kept going in and out so if your work was not saved, it was lost. Watching movies or videos was painful as they stopped continuously to buffer and catch up. It is rough when you rely on quality internet and it is not there.
by tomd on Dec 03, 2020
Rob, the dockmaster helped me tie up, get my electricity hooked up, pointed out a couple local restaurants within walking distance and pointed out the laundry and showers/restrooms. I have never in my life seen a shower stall that was so big. So big, you could throw a party in it. Plenty of piping hot water and clean. Half a dozen glazed Krispy Kreme donuts were waiting on the deck of my boat for me in the morning. I don't normally eat donuts, but they were delicious and a nice change from my usual breakfast. I would definitely stay here again.
Dear tomd –
Thank you for taking the time to give us and Rob of course, such a glowing review on marinas.com
We always appreciate feedback and find even constructive criticism to be a useful tool when trying to improve upon our services.
We’re very happy that you will stop by again should your travels find you in our area so you can enjoy the same hospitality next time around.
With all good wishes for the holiday season and safe travels! - Thunderbolt Marine, Inc.
by lindaketner on Nov 26, 2020
Very helpful folks… Very comfortable facilities!
by dwarren on Nov 09, 2020
Excellent marina and very friendly staff
Love the doughnuts! A special treat from this marina❤️
dwarren, Thank you so much for taking the time to write a review on Marinas.com about our facility. We are pleased to learn that you had an enjoyable stay with us. Please stop back in again if your plans permit. We promise to have doughnuts waiting for you! Save travels! – Thunderbolt Marine, Inc.
by myalzero on Oct 29, 2020
Great staff!! Good docks, easy to dock in current with dock master assist and easy to depart without assistance. OMG Krispy Kreme donuts at your door when you wake up!
Myalzero, Thank you for taking the time to rate us so highly on Marinas.com! We are delighted to learn that you had an enjoyable stay at our facility. We are also pleased to hear that you enjoyed the Krispy Kreme donuts. Please stop back in again if your plans permit. Safe travels! - Thunderbolt Marine, Inc.
by chriskraska on Jun 03, 2020
Even though I didn't actually use Thunderbolt's services I felt like I had to leave a positive review for all of the help I did receive. I spoke to Karen a couple of times and she was very nice and helpful. Unfortunately, due to the current situation they are obviously running on limited staff and have an awful lot of work to get to. She was able to offer me good suggestions and was very responsive in her communications. A great experience and I'm sure you'd be equally well served.
Dear chriskraska, We’re very happy to learn that Karen was able to help you make an informed decision given your itinerary and timeline and our own schedule. Like so many other businesses, we have faced difficulties during the pandemic restrictions but are working towards a return to normal – and we continue to make every effort to assist our customers as best we can under any circumstances. It is a pity you were not able to stop here with us, but perhaps you will consider us again if your travels bring you this way – whether for pleasure or for service work! Thank you for taking the time to comment! Best wishes. - Thunderbolt Marine, Inc.
by krichards2017 on May 19, 2020
Good stopping point heading north - clean restrooms and showers!
krichards2017, Thank you so much for taking the time to write a review on Marinas.com about our facility. We are pleased to learn that you had an enjoyable stay with us. Please stop back in again if your plans permit. Save travels! – Thunderbolt Marine, Inc.
by knotready on Nov 30, 2019
Great Dockmaster, clean bathrooms, very quiet last night, yes-we got Krispy Kreme donuts No Charge to our boat in the morning 👫🛥
Dear knotready –
It seems the donuts are a big selling point! (Actually, we’ve known that for years!) We are glad you enjoyed the sugary treats but more importantly, that you found our marina clean and quiet. We are also pleased to hear that you think so favorably of our Dockmaster - as we do too!
All the best for the festive season. See you again? - Thunderbolt Marine, Inc.
by kfish on Nov 27, 2019
Nice people. Beautiful sunrise with Kristy Irene doughnuts delivered to your boat. Short walk to Tubbys Tankhouse for a nice dinner. Definitely would stay again. Clean, small, a little more in the store would be my only suggestion. We walked a mile to a convenience store for eggs and milk.
Dear kfsih, Thank you so very much! We are thrilled that you enjoyed your stay in our Marina, where customers can enjoy not only the wonderful Krispy Kreme donuts but the wonderful vista our location affords our visitors here on the ICW. We are surrounded by verdant marshland, natural beauty and with relatively quiet river traffic. In fact, it’s so quiet, that it’s hard to believe you are sitting within a stone’s throw of our megayacht refit facility! We admit to having very limited supplies in our marina store, but we do offer a courtesy vehicle during business hours for all our customers to run quick errands – like grocery shopping, if needed. Please do visit us again! - Thunderbolt Marine, Inc.
by asante on Nov 25, 2019
Nice Marina. Rob is helpful and informative.
asante, Thank you for taking the time to write a review on Marinas.com about our facility. We are delighted to learn that you had an enjoyable stay and that you found our employees to be so accommodating. Please stop back in again if your plans permit. Save travels! – Thunderbolt Marine, Inc.
by dudkas on Nov 11, 2019
Great spot. You would need a ride to downtown but it's worth it. No ships store but there is one 1/2 mile down the road that has everything. That was amazing.
Dear Dudkas, We are so glad you enjoyed our location. It’s true, we are not in walking distance to downtown Historic Savannah, but we are comfortably removed from the heavy river traffic, the noise, the crowds and the rushing current! We are very conveniently located close to two restaurant/bars, and a fully stocked marine store that serves not only locals and transients, but the superyacht industry too – so their inventory far outweighs anything we can offer. Thank you for taking the time to write in about us. Come back again! - Thunderbolt Marine, Inc.
by 9412689917 on Oct 31, 2019
Great stop, very friendly staff eager tohelp in any way. Clean marina, excellent floating docks, higher up than most made it easy to get on and off the boat. The courtesy car was clean and available.
9412689917, Thank you for taking the time to write a review on Marinas.com about our facility. We are delighted to learn that you had an enjoyable stay and that you found our employees and amenities to be so accommodating. Please stop back in again if your plans permit. Save travels! – Thunderbolt Marine, Inc.
by square4lime on Oct 23, 2019
Excellent service. Very nice docking facility
Square4lime, Thank you for taking the time to post on Marinas.com and for giving us such a positive review. Please stop back in again if your plans permit. Safe travels! - Thunderbolt Marine, Inc.
by asline54 on Jul 30, 2019
Friendly, full service marine. Beautiful views and unexpectedly quiet despite its location on the ICW. Definitely make the 1/4 mile walk to Tubby’s Tankhouse for local seafood fare.
We truly appreciate you taking the time to send a recommendation to Marinas.com about our facility. Our customer reviews on this site, are so often our best advert and can persuade a fellow sailor to stop in or to pass us by. We boast the beauty and serenity of our surroundings which is always a surprise to anyone who has not been here before. We are surrounded by verdant marshlands filled with wildlife like dolphins, manatees, otters and birds. Though situated on the ICW., it is surprisingly quiet and we are not affected by much boat traffic. Tubby’s Tankhouse is everyone’s go-to, and for good reason. It’s open daily for lunch and supper with brunch on the weekends and it often has live music. Please come back and see us again!
Thunderbolt Marine, Inc.
by mjones823 on Jun 24, 2019
Quiet, clean, really wonderful staff! Can't wait to come back through in the fall to enjoy Savannah a little more, and also to have those wonderful Krispy Kreme's each morning!
mjones823, Thank you for choosing Thunderbolt Marine, Inc. We look forward to seeing you again in the fall. Safe travels! - Thunderbolt Marine, Inc.
by mallard on Jan 17, 2019
Very attentive staff and great facilities. Hot Krispy Kreme donuts arrived at the boat at 0700. Wonderful!
Dear Mallard, Thank you for taking the time to post on Marinas.com and for giving us such a positive review. We are always appreciative of ANY feedback, but particularly enjoy comments of course from happy boaters!
Stop back in again if your plans permit. With all good wishes.
Thunderbolt Marine, Inc.
by ctaylormade on Nov 21, 2018
Spent a wonderful weekend there, quiet time of the year. The staff could not be more helpful, bent over backwards to be of assistance ! Knowledgeable about the area and although the giant red fish eluded me I will be back to try again..
Thank you for taking the time to rate us so highly on Marinas.com! We are delighted to learn that you had such an enjoyable weekend here and that you found our employees to be so accommodating. We try hard to anticipate the needs of our customers, but ensuring that the Red Fish are in abundance and easily enticed by a lure, is unfortunately beyond our capabilities. Better luck next time! See you again…
Thunderbolt Marine, Inc.
by hmscarth on Oct 22, 2018
Nice docks on Wilmington river. There is a fair bit of current but the docks are all parallel to it. The showers and laundry are both quite good. The WiFi on the docks was not working for the first few days and was slow even close to the dollhouse. The signal strength was good but both Android and Mac devices wouldn't connect. The courtesy car was available both times we wanted to use it and it was great to have.
Thank you for your positive comments. We always welcome feedback from our customers as we believe that your own experiences are the most valuable tool we have for assessing our shortcomings. We very much appreciate your input. It’s disappointing to learn that you were challenged by the WiFi. We shall investigate further to see if it is a problem for all users or solely those on Mac or Androids. Wishing you happy travels and the opportunity to serve you again if your compass is set on a course for Thunderbolt!
With all good wishes,
Thunderbolt Marine, Inc.
by tiffanylaing on Jul 26, 2018
Excellent stay at Thunderbolt Marine. Great amenities to serve the transient liveaboard boater. Would highly recommend this marina. The newly remodeled clubhouse was very nice and the loaner car was a big perk. Southern Hospitality at it's best.
Dear tiffanylaing, Thank you for such kind compliments! We are delighted you enjoyed your stay here and were happy that you could benefit from some of our guest amenities. Please do stop by again if your travels bring you into our area. We’d love to have you back!
Wishing you the best on the water. - Thunderbolt Marine, Inc.
by een65 on Mar 29, 2017
Very nice marina and very helpful. I needed fiberglass work done and they worked though the weekend to get it finished. I also ordered some chain and line to be delivered to another marina. Couldn't have asked for more help.
by tarac on Apr 27, 2014
Good marina, easy access right on the ICW, can walk to a restaurant but quite a distance from Savannah (we had a friend with a car, but you could also get a rental car here if necessary). Laundry and showers were well kept. Free wifi available near the office. Nice bonus:Krispy Creme doughnuts delivered to your boat each AM (unless you decline them!).