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by Michael B. - Verified user on Jan 15, 2025
Was met at the dock for help tying up, and connecting to electrical. Had use of a courtesy car. Advised about local restaurants. Great stay.
by Debra K. - Verified user on Jan 07, 2025
Excellent staff. Great floating docks. Just a nice place to stay.
Marina Response:
Short and sweet AND 5 stars! Many thanks. Delighted that you enjoyed your visit with us. We hope you'll have the opportunity to revisit us again. All the best for 2025!
by Elizabeth B. - Verified user on Dec 12, 2024
Great Marina. Dockmaster very helpful. Other guests very welcoming. Will be back again.
Marina Response:
Elizabeth B. - Thank you for writing to let us know you had an enjoyable stay. We always strive to exceed customer expectations and appreciate you letting our boating community know we are here to serve all mariners. If we can assist in the future, please let us know how we might help you. Safe travels, Captain!.
by William W. - Verified user on Dec 02, 2024
Staff was very pleasant, docks were good, bathrooms could use a little help. Courtesy vehicle is a real plus.
Marina Response:
We always appreciate feedback and are grateful for your comments (and the 4 stars)! Be kind enough to elaborate on how you feel the bathrooms could use a little help. Were they clean? Or serviceable but a bit outdated? We hope you found them to be entirely functional but would certainly value your take on it. You can email us at
[email protected] if you have a moment. Enjoy the holiday festivities and we hope to see you again.
by Cindy C. - Verified user on Nov 30, 2024
Helpful staff. Fantastic working yard!
Marina Response:
Wonderful! Thank you! We hope you'll make Thunderbolt Marine part of your regular routine stopping point if you frequent these waters often. If you are doing the Loop, please tell others you meet along the way! Best wishes for the festive season and thank you for the 5 stars!
by Kirsten K. - Verified user on Nov 21, 2024
Great staff, beautiful, well-kept marina, close to restaurants. Looking forward to coming back! Thanks Frank for all that you do - we enjoyed our time with you!
Marina Response:
Frank will no doubt be delighted with your review, as we all are here at TMI. So nice to know that you had such a great experience and that you intend to stop back by again. Hope we always meet your expectations! Happy holidays!
by Scott S. - Verified user on Nov 13, 2024
First class facility. Can’t speak enough positive words. Love this place. New Dockmaster is great and really cares. Will be back
Marina Response:
Scott S., Thank you for taking the time to write a review on Marinas.com about our facility and staff. We are pleased to learn that you found our facility and staff to be so accommodating during your stay in Thunderbolt. We look forward to seeing you again, if your plans permit. Safe travels! – Thunderbolt Marine, Inc.
December 2024 - thank you again Scott for affording us such high praise. We have a great team running the docks and are delighted that their enthusiasm is felt by our customers. We look forward to your next visit and always appreciate input/feedback. Wishing you the best for the holidays.
by Chuck L. - Verified user on Nov 07, 2024
Nice stop as usual with good staff help and close by amenities.
Marina Response:
Hi Chuck - many thanks for your kind review and high rating. So happy to learn that your experience was a good one and that the crew at the dock were able to assist you with your needs. Best to you!
by Robert W. - Verified user on Oct 31, 2024
Frank, the dockmaster, was extremely helpful. Right there to assist with dock lines and fueling. He runs a tight ship. There is a marine store in walking distance and an excellent low key restaurant, Tortuga's, that has really tasty local seafood dishes.
Marina Response:
Robert W. - We are glad to hear that your stay at our Marina after exiting the shipyard proved to be an enjoyable experience. Honu is a unique vessel, and we certainly enjoyed having her on our docks. We have received many favorable comments on Tortuga's, so it's good to hear they still serve good seafood. Safe travels, and we expect to see you again in 2024!
Oct. 2024 - nice to have you passing back through again Robert. Much appreciate all your kind words and hope that everyone enjoys their experience here as well as you have. Tortuga's has a good reputation and probably needs to expand as it is so popular - particularly at brunch on the weekends, with outdoor seating! We look forward to your next visit. Best from the dock crew and the Project Management team!!!
by James W. - Verified user on Oct 31, 2024
Clean and comfortable with easy access.
Marina Response:
So glad our facility met with your standards once again and that you are re-visiting us so early after your last stay here in June. It is an easy access, which is a massive bonus and one that is worth considering when planning an itinerary. We also hope that other visitors find it to be a clean facility - based on your recommendations! See you again.
by William M. - Verified user on Oct 28, 2024
Nice facilities, good dock hands and the access to a courtesy car was an added bonus
by Scott R. - Verified user on Oct 25, 2024
TJ was very helpful in changing our arrival dates after engine issues held us up. He also was quick to help us tie up and very polite.
by Jason S. - Verified user on Oct 16, 2024
The staff at Thunderbolt makes this marina a 5. They are attentive, helpful, and nice. They offer a 2-hour loaner car which is super helpful for provisioning. Uber/Lyft runs about $13-25+ tax/tip to downtown Savannah each way.
Docks are floating and in good condition. The shower/laundry building could use a facelift. It’s really showing its age. It’s a 3 star portion of the marina.
We enjoyed our stay and visiting the local area.
Marina Response:
How kind! Thank you. Always nice to get a 5 star rating, but a great review for any customers thinking of heading this way. Very informative which is truly appreciated. Upgrades are an ongoing process as you might imagine for a yard as big as this, but we appreciate your input and take note of all constructive criticism...and use it as a tool to reassess the needs and comfort of all our customers as best we can.
by Joel J. - Verified user on Oct 11, 2024
It’s a pleasure to go there. Thank you for your patience and understanding
Marina Response:
Very kind of you Joel to give us 5 stars and for acknowledging the extra steps our marina crew go to, to ensure everyone's comfort and safety. Perhaps we'll see you again? Best to you!
by Robert G. - Verified user on Sep 21, 2024
Always friendly, always clean, and everything works! Love the floating docks, and the large dock cleats.
The courtesy car is a MAJOR PLUS ! !
Marina Response:
Robert - thank you so much for such positive feedback. Happy the loaner worked out for you. It's invaluable, isn't it!?!? We do try to maintain a high standard of comfort for all our guests - in the hope that you'll always stop back on your way past again!
by Don W. - Verified user on Sep 18, 2024
Great stop always, loaner car!
Marina Response:
Aha! A repeat customer! Many thanks Don W. for the 5 stars. It makes us happy to know that you found it to be as good this time as it evidently was on your last visit. We agree that the loaner car is a valuable asset! Have a great Fall/Winter! Best to you.
by Geoff G. - Verified user on Sep 11, 2024
Jeremy, Darrell and Glen were all very helpful and professional and the docks and facility are excellent, it is always a pleasure to stay there.
Marina Response:
So happy to know you enjoyed your experience and clearly, this was not your first time here. We thank you for the high praise and for staying with us again! We have a good team. They do us proud and are clearly really appreciated by our customers. Hats off to the the boys!
by Dawn L. - Verified user on Sep 09, 2024
Good place for my dog to have easy access to grass, we never did get any doughnuts like so many others have said they got in their review though dang it!
Marina Response:
We LOVE dogs - especially well behaved Owners! haha! So many of you travel with pets on board which means it's important to have an area they can enjoy off the boat - to stretch their legs and have a good sniff around. Donuts have not been available to our customers for quite some time, so reviews you may have been reading are definitely old. Much to the dismay of so many, the Krispy Kreme local bakery closed and the service is therefore no longer part of our operation. Our waistlines are better for it, but morale is lower!! It was a beloved treat for many, many years but like so many businesses, it could not stay open on this side of town.
by Patricia M. - Verified user on Aug 23, 2024
Second time staying here. Great marina. Loved the side tie right on the long concrete bulkhead. So easy in/out and it's a very short walk to nice grassy area for pets. Floating docks in great condition with 7' tide. Dockmaster Greg was terrific, helping us get tied up in very windy conditions. Stayed two days. They have loaner car but we didn't need it. We use our onboard baths, so didn't check the bathhouse or laundry. Very clean and well maintained with friendly staff. Large gazebo style deck with comfy seating. At $2.25 it was very reasonable compared to Savannah's usual high rates. They have maintenance facilities on site if needed. 4 block walk to marine store. Highly recommend.
Marina Response:
Kind of you to give us such a high recommendation. We believe it is extremely important to be able to pull into a marina where the amenities on offer meet a certain standard of hygiene, comfort, value and easy access, It's also important to have great dock crew managed by a great Dockmaster. We appreciate your 2nd visit to us and are presuming you have a pup on board, who I hope also enjoyed the opportunity to check out all the "news" at every fence post or tree trunk!!!
by Emory Z. - Verified user on Aug 19, 2024
Great stay, getting hauled out today here at thunderbolt marine!
Marina Response:
Emory Z. - it was great to host you and Someday in 2023 and of course this time around in 2024. We do appreciate your 5 star rating again and hope that our service yard does not disappoint. Very happy to have you back!!
by Janeen A. - Verified user on Aug 13, 2024
Everyone at Thunderbolt was helpful and kind. The dockhands were great! The service department was able to get us in and out of the water to have some prop work done in a timely fashion too. There are a couple of good restaurants within walking distance (less than .5 miles). Between the service work, dodging Tropical Storm Debby, and more service work, we were in and out of Thunderbolt for about three weeks. The only reason for 4 stars is because of the FEES to do ANYTHING! We spent thousands there, yet they insisted on charging us for a pump-out, for example.
Marina Response:
We appreciate your 4 star award and are happy that we were able to fulfill your service needs, despite tasks being sandwiched on either side by T/S Debby which took a toll on all of us - and complicated our schedule for sure! We do of course charge for all our services, as we believe most service industries do. Pump-Out fees are clearly noted on our TMI Welcome sheet in the marina office. We do our best to ensure that all pricing is transparent so that there are no surprises. We do hope that since you have had really only good experiences here, not just with our dock crew, our service departments and the local restaurants, you might give us another chance to win you over for that extra star! Best wishes.
by Fred B. - Verified user on Aug 03, 2024
Nice Marina but the power pedestals did not work so we were forced to run our generator. Apparently the previous yacht also had power problems.
Marina Response:
Hello Fred B. Since I do not know when you were here, I cannot vouch for the reason that the pedestal(s) were down and I wonder if the Dockmaster gave any explanation? With so many afternoon summer storms, it is not unusual for us to lose power now and then, but since we have an inhouse electrical/facilities department, we do all we can to get systems back running as soon as resources/priorities allow. I am sorry that your experience here was not worthy of 5 stars, but please know that it would have been addressed as soon as we were able - and that sometimes the delay may be that it was a weekend for instance, but once we are made aware of a problem, it is always short-lived. Perhaps you'll stop in again and maybe give us another try? Safe travels!
by Bryan K. - Verified user on Jul 23, 2024
Dockmaster Greg is awesome. Proactively helpful!
Marina Response:
Greg's going to be very happy with that compliment! Many thanks. It's well deserved. I'll make sure he sees your 5 star rating!
by Erol A. - Verified user on Jul 18, 2024
Easy access, friendly and very helpful staff. I enjoyed my stay at Thunderbolt. Will be coming again for sure..
Marina Response:
Nice to know that you found the staff to be friendly and helpful. They do a great job and it's reflecting in all the positive feedback we get from people like you Erol. Many thanks. Happy that you'll plan to come back and thanks for letting others know the access is so easy. Makes a big difference at the end of a long day on the water!
by Art J. - Verified user on Jul 11, 2024
DockMaster was super helpful and very friendly. Clean very well organized facility. I’m pretty sure they Dock master’s name was Greg. But he was great and super helpful.
Marina Response:
You are correct Art, our Dockmaster's name is Greg. He'll very pleased to know that you rated him and our facility so highly. Many thanks for that and the 5 stars. See you again, we hope!
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