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by Edie Joy W. - Verified user on Jul 08, 2025
We came to Thunderbolt because we needed to have help with a loud squeal/clanking noise we heard while underway. The fabulous Nicole helped us dock. (She is hands down the best dockmaster we have encountered!) Luke from the yard came over almost immediately and started getting us sorted. We are currently hauled out but so far everyone at Thunderbolt has been professional and timely (even though they are incredibly busy) The facilities aren’t fancy but they are clean and in good condition. Did I mention how great Nicole is?!?! Seriously I wish dockmasters were that good everywhere!
by Robin T. - Verified user on Jul 03, 2025
Nicole was the best ever helping us get in and tied up in wind and current. What a great attitude! Frank helped us with grill use for my birthday steaks. A great time was had a Tubby’s. It was quiet and 24 hour amenities. Thunderbolt rocks!
by James A. - Verified user on Jun 11, 2025
We loved it at Thunderbolt, and am looking forward to our return trip in the Fall. The staff were all outstanding and very friendly. And the facilities are all top notch. But the one thing that really stood out this time was the mechanics and maintenance staff that were available. I needed to get something done, and they not only took care of it quickly, but it saved me a lot of time and effort by not having to do it myself. I strongly advise anyone who is seeing this, that if you are traveling through Savannah, and you happen to need some mechanical work done, stopping by Thunderbolt is an absolute must. These people are awesome!!!
Marina Response:
Hello James - and thank you for not only the 5 stars, and the compliments regarding our marina and our staff, but also your experience with our service facility. Most of our work is scheduled in advance, but we are happy to know that on this occasion, we were able to accommodate your needs and get you on your way. We love being "awesome" and will do our best to continue to live up to the expectations of our customers whether repeats or new!
by Sean C. - Verified user on Jun 08, 2025
Great Marina, Nicole was awesome!
Marina Response:
Very happy that everything worked out for you and that you enjoyed your stay with us. Spread the word! And we much appreciate such high praise of Nicole!
by Russel L. - Verified user on Jun 07, 2025
The dock master was an outstanding women. She was so nice to work with
Marina Response:
Hello Russel - what a great compliment. I am sure Nicole has seen this post, but I'll nudge her anyway since everyone likes to know that they are of value in their roles within any industry. Thank you.
by Tami W. - Verified user on Jun 02, 2025
Dockmaster Nicole was absolutely outstanding. We were having issues with the boat and trying to find a spot late Friday afternoon before Memorial Day weekend — not an easy time. Nicole went above and beyond to squeeze us in and made the whole process smooth and stress-free. She’s efficient, knowledgeable, and genuinely helpful. Thunderbolt Marine was a lifesaver, and we’re so grateful for their professionalism and hospitality. Highly recommend this marina — especially if you're in a pinch!
Marina Response:
We are very grateful for such high compliments - both about Nicole and TMI itself. We are happy that your experience was such a good one - particularly as you said, it was a holiday weekend and one that everyone owning a boat, is enjoying and on the water! Many thanks for the 5 stars, which really appear to belong to Nicole!
by Richard T. - Verified user on May 26, 2025
Female dock master was incredible. Great marina👍😁
Marina Response:
How lovely! Thank you so much. That is Nicole. Will pass on your kind words of high praise. Glad also that the marina was worthy of a thumbs up and smile!
by Matthew L. - Verified user on May 22, 2025
Great stop. Dock office team is very helpful.
Marina Response:
Matthew L - Thank you for taking the time to provide a review for Thunderbolt Marina! Our team is very customer focused and we are pleased that you have recognized them for their efforts. Let us know if we can be of further assistance in the future. Safe travels!
May 2025. Hello Matthew L. We appreciate you giving us such a glowing review again on this trip. Hopefully it'll help encourage anyone who may be on the fence about coming here, that our standards still remain as high a few years on. Best to you!
by Rick H. - Verified user on May 21, 2025
Good stay at Thunderbolt!! Nicole was above & beyond in every sense. She even had a great recommendation for touring Savannah. We will definitely be back! 😊
Marina Response:
And we look forward to having you back! We are always so grateful when our customers take the time to post a review, and we know Nicole does a good job, but it's rewarding to learn that her local knowledge is a bonus to all our customers. Thank you for pointing out how far she goes to make our customers happy!
by Will S. - Verified user on May 19, 2025
Nicole was great. She’s turned the place around and the price for a night is reasonable unlike so many places these days. We will be back.
Marina Response:
It sounds like you may have been here before Will ! If that's so, welcome back and thank you for letting us know that improvements have obviously occurred since you were last at our dock. We try hard to keep things fresh, clean and efficient ... and we have an excellent dock crew who do us proud.
by Robert H. - Verified user on May 19, 2025
Thunderbolt is like my second home. Great people with a full service boatyard adjacent to the marina. A bit pricy, but you get what you pay for. S/V Lagertha
Marina Response:
We always enjoy having you here Robert H and we are happy that your service experiences in the yard have been successful ones. We do try very hard to keep our pricing as competitive as possible, both for service work and/or marina dockage but thank you for qualifying your statement with "...but you get what you pay for"... as we certainly hope all our customers feel the same way. See you again!
by Alison B. - Verified user on May 18, 2025
We had an amazing stay at Thunderbolt Marina. The staff were incredibly helpful and friendly, especially Nicole. I will stay here again. Highly recommend!
Marina Response:
Alison B. - Thank you for submitting your outstanding review for Thunderbolt Marina. It's good to know our staff are providing excellent customer service. Thank you for visiting and spreading the word. Safe travels!
by Jim H. - Verified user on May 18, 2025
Great marina, floating docks in good shape, power/water good. Courtesy car is a nice amenity. Nicole was stellar, very nice, friendly, and there to catch your lines.
by Dan H. - Verified user on May 15, 2025
Staff at Thunderbolt Marina (Frank and Nicole) were great! Very friendly and helpful with getting tied up and oriented to the marina. Laundry was available 24/7 and inexpensive, restrooms/showers were clean. We enjoyed our visit to Savannah with no marina worries!
by Jamie T. - Verified user on May 13, 2025
Very professional staff. Have good facility and the yard is also great to work with.
Marina Response:
So happy that you enjoyed your stay and that your small project with the yard worked out as well as it did. Hope it brings you great pleasure when you are out on the water. Our thanks to you for the 5 stars!
by Gary M. - Verified user on May 07, 2025
Excellent, new dockmaster Nicole was very helpful tied up Boat in a good condition and took good care of us. Water depth was about 16 feet at the gas stock. Shore power was good with 2 50 amp and ate on board the boat.
Marina Response:
Many thanks Gary for your review. We've had a few deep drafts at that dock over the years, and water depth has never appeared to be an issue, thankfully. Nicole appears to be settling in nicely, and gets good feedback. We are happy to have her, as we are happy to have your star rating! Hope to see you again.
by Thomas S. - Verified user on May 06, 2025
Frank caught our lines and got us all settled. Nice clean facility in a slow wake zone, so not too bouncy! The loaner car was an added bonus to get to Publix. We saw a different dock attendant each day, all were pleasant and helpful. Thank you!
Marina Response:
We should be thanking YOU - for giving us such a glowing star rating, and for commending Frank and the other dock crew so highly. The weather lately has been a bit iffy, which might account for any chop at all on the river there and perhaps some random water warrior speeding, because generally, it's a very comfortable place to sit. We are happy that you were pleased with your stay here. Best to you.
by Elizabeth B. - Verified user on May 01, 2025
Great Marina. Dockmaster very helpful. Other guests very welcoming. Will be back again.
Marina Response:
Elizabeth B. - Thank you for writing to let us know you had an enjoyable stay. We always strive to exceed customer expectations and appreciate you letting our boating community know we are here to serve all mariners. If we can assist in the future, please let us know how we might help you. Safe travels, Captain!.
**** Lovely to hear from you again Elizabeth B. So happy that your subsequent visit was a good one too. We are proud of our dock team members and it's nice to know that you found him/her/them helpful when you were here. We are grateful for your 5 star accolade!
by David S. - Verified user on Apr 30, 2025
Great marina and Nicole was amazing!
Marina Response:
Hello David and thank you for your high rating. Nicole is new to us, though some in the admin offices have known her for a while. We are happy that she has joined our team and happier still, that you offered such an award in writing for her services to you! Best wishes from us all.
by JOAQUIN U. - Verified user on Apr 26, 2025
Great marina. Staff were very helpful and courteous. Definitely will stop again.
Marina Response:
...and we look forward to a return visit Joaquin. It's nice to see that we appear to be consistent with our level of cleanliness and hospitality! Happy that you enjoyed the services of our dock crew members! Of course, we are also very happy for the gift of 5 stars!
by Michelle V. - Verified user on Apr 25, 2025
The guys at Thurnderbolt were awesome. We came in close to quitting time for them, with an engine down fighting wind and current. Carl was super relaxed and patient and the help tiring up was appreciated. They accommodated us with a late departure while we finalized repairs, and the courtesy car for provisioning was a huge bonus! Highly recommend Thunderbolt!
Marina Response:
It's very good to know that our dock crew members are willing to go beyond to ensure a smooth and safe arrival at the dock because even without the wind, that current can be a challenge! We are delighted to know that you didn't feel hurried whilst seeing to your repairs and that Carl was so helpful. We get a lot of credit for having a courtesy car and it goes a long way to making our customer's lives a little easier. Many thanks for your 5 stars and the recommendation!
by Lina S. - Verified user on Apr 22, 2025
Such a great stay! We came in at slack tide after closing so we docked ourselves, parallel to the river, easy peasy. No wake zone, mostly works but some folks still rip through. Decent and cheap laundry facilities, dryers run hot! Decent showers. Staff is super nice and helpful - Nicole was awesome! Ask her for a helpful little guide to self-guided walking tour of Savannah. Her suggestion of ice cream at Leopold’s was perfection - best ice cream we’ve had on the Loop so far! We used the loaner car to make a grocery and pet run, always grateful for that!
Marina Response:
Hello Linda. It's nice to know that you found everything we offer to be a bonus to a transient sailor! Having been at plenty of marinas myself, I love the fact the all our amenities are a bonus to our customers and that Nicole, who is fairly new to us, is doing such a great job. If you visited Leopold's on this side of town, that too is a new addition with a much shorter line than downtown. We're glad you got to try a local favorite! And we are super glad you gave us a 5 star rating. Thank you!
by William H. - Verified user on Apr 21, 2025
Thunderbolt Marina is a great marina. Perfect location, great amenities, floating docks, courtesy car, laundry etc!! Nicole was great. We stayed there three days and would definitely go back. Thanks -Bill
Marina Response:
And we will welcome you back Bill, anytime!! Very kind of you to extol the virtues of our facility and its assets, including of course the lovely Nicole!! We love repeat customers and look forward to your next visit. Thank you!!
by Kevie N. on Apr 20, 2025
We were on the inside face dock. The cops patrol the waterway so there's very little wake.
There are restaurants in walking distance. Tubby's was good. They also have a loner car. There are 4 toilet shower combos but there's no waiting. Also a nice lounge for Docktails.
Marina Response:
Docktails! Never heard that expression before. It's excellent. I'll use it going forward! Very nice of you to give us 5 stars and to know that you were not overly disturbed by high wake riders on the Easter weekend. It's a fast current here, but nearly always a great location for quiet river traffic and people are mostly respectful of the rules - but it was a holiday, hence the presence of extra policing. We hope you'll stop back again...and we truly appreciate the high rating.
by Charles M. - Verified user on Apr 19, 2025
Great stop, dockhands were excellent!
Marina Response:
We're always happy to get 5 stars, but more so, when it is directed at our dock crew. Thank you. And of course, we hope you'll come back and/or tell your friends!!!
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