by wmimikos on Oct 29, 2021
I could not possibly do justice to the level of service we received here. We were staying as transients near the end of the season when word came that a big storm was incoming. Peter reached out to us to warn me about it and helped me get the boat to safety. He even went so far as to send Josh, one of his employees, with me over to Portland Yacht Services to make the transfer easier. I don't think I've ever seen someone go so far above and beyond to help.
Hello! In a similar way to you I cannot give your review the correct response ever besides thank you! We have been there and when a known issue is in sight we want to communicate that as quickly as possible for the comfort and safety of all of our guests. Though are facility is protected from the open ocean, especially with our newest dock system sitting in front of the marina, those darn nor’easters can sometimes make us spin on our heads! Again we appreciate the kind words and hope you have a wonderful winter!
by tomjoyce1964 on Sep 12, 2021
This was easy to get in and out of, and the dock staff is terrific. Pete and the team are very nice and everybody is on a first name basis here. Let me borrow a car to go to town and get things I needed. I will definitely come back, terrific place nice people
Hello and thanks for the amazing review! We are trying to channel "Cheers"! Hope to host you again and have a great winter if we don't see you before that!
by triona362 on Sep 05, 2021
Great Marina and location.
Thank you very much for your stay and review! We know the health and safety of our customers and employees is of the highest priority and are pleased that this is reflected in the way we are managing the situation. Have a great trip and hope to see you again soon!
by jwccap260 on Aug 28, 2021
Dockmaster is extremely helpful. Would have been 5 stars if not for the rolling. Marina is subject to a lot of wakes.
Thank you very much for the review! We do get wakes into the marina from the traffic in the main channel... its unfortunate but all slips are bow or stern to the boat traffic unless you are on our face dock. We only put larger vessels or catamarans on that dock if we are full in other places and I try to discuss the wake with all vessels that will be staying there! In other news we have just received our shipment of new docks which will extend the marina by another run and no boats will need to be on the face dock once this major expansion is complete! Sorry for the long response but we are excited for this new phase of the marina and we look forward to providing a better ride for everyone! Again thank you very much for the review and we hope to host you again!!!
by tlcarey on Aug 19, 2021
Knowledgeable and friendly staff. Great courtesy car, laundry and showers.
Thank you very much for the review! When it comes to customer questions if we don't have the answer for you right away we are more than happy to find out! Glad you enjoyed your stay and we hope to see you again!
by gam50265 on Aug 15, 2021
Pete and his crew are great people. They are helpful and accommodating. The marina has excellent docks and facilities and is well located near highways, train and airport. I can’t recommend Spring Point Marina highly enough. Glenn Morrison
Hi Glenn, thank you for the nice review! It was a real pleasure having you stay with us and I think you are spot on with the relation to transit. We are more that happy to coordinate rides to any of the transit hubs for crew exchanges or to loan out one of our vehicles to help with any of those provisioning needs! We truly appreciate the time spent to leave a review!
by virtualkeys on Aug 15, 2021
Great stay….fantastic staff!
Thank you very much for the great review! I am usually telling the staff to smile harder and work more but I guess I will relay this awesome review to them!
by steelhorse on Aug 14, 2021
Outstanding Marina....my hat is off to the staff and especially Harbor Master Pete for all his help. Looking forward to visiting again!
We appreciate the review! We are lucky to have such a caring crew on the docks year after year! Enjoy your cruise and we look forward to hosting you again!
by gstevens on Aug 14, 2021
We love Spring Harbor Marina!
Thank you and we love our customers as well! Just one large family around here!
by ahelfand534 on Aug 01, 2021
We had a great 3 day stay at Spring Point Marina. Dock Master Pete and his staff are very helpful. We were able to borrow a courtesy vehicle to go shopping and get to other parts of Portland. The facilities are first rate and we will return. On our next trip to Maine.
Alex H. SV Compass Rose
Awesome news! We are happy to hear that you were able to get around when needed, though we are not the closest spot to all of the shopping we try to make that as accessible as possible! We look forward to having you again!
by scalawag on Jul 30, 2021
Heads/Showers - 5 stars
Location - 5 stars
Staff- 5 stars
Docks and facility - 5 stars
Thanks a bunch for the nice review! Around here we enjoy being on the water as much as our customers!
by raleigh on Jul 29, 2021
If you stay out on the main dock (T Head) have plenty of bumpers out. It rocks and rolls from the wake off the main channel.
Other than that. Great staff and facilities
Hi and thanks for the honest review! There is some wave action from passing boats out on that t head though I wish that were not the case..... I try to inform all people staying on the t head of this! We try to make it up to you with extra big smiles and the warmest of welcomes!
by xyz1 on Jul 29, 2021
the dock staff was great. i wish that i was informed of codes, use of hoses ect when or before i rented.
Hello and thanks for the review! I apologize that the codes were not made more evident or clear to you. We have an information booklet that should be given to every transient upon their arrival and our process is to go through that booklet to give the customer all of the information. If that did not occur that is on me and my sincere apologies for the inconvenience! If we get the opportunity to host you again please request Pete the dockmaster and I will be more than happy to assist you!
by yachtxpress on Jul 20, 2021
Great stay and friendly dock hands
Thank you very much for the review! We always appreciate having you at the marina and your kind calm nature goes a long way around here!
by jabbo on Jul 17, 2021
Marina and staff were awesome. Nicest boaters we have met for awhile. Stayed there 3 weeks as we had a land trip planned. Dockmaster gave us a very good deal and we felt like they would keep an eye on our boat. Wonderful big park right next to marina for dog walking.Recommend.
Thank you for such a good review! Though we don't have an overwhelming amount of dogs on the dock we pride ourselves with being a dog friendly environment especially with Bug Light State Park right next door. A new pup around the docks brings a lot of joy to the staff and marina customers alike! We are pleased that you felt comfortable leaving your wonderful boat with us while you were away! Enjoy your cruise!
by elizabethgamble on Jul 16, 2021
We loved our stay at Spring Point Marina! They bent over backwards to help us. When we needed help with our batteries, they sent Bob from the marine service Dept. Loved the loaner car, the fabulous bathrooms/showers/ laundry, and the can do attitude! Thank you!
Thank you very much for the great review! We know that things can happen but we try to make lemonade out of lemons. Your gift of treats from Scratch Bakery was much appreciated and did wonders for the staff morale!
by craiger on Jun 26, 2021
Fabulous. Spring point is great and accommodating.
Thank you very much for the kind review!
by berlingame on Jun 17, 2021
Beautiful location, fantastic dock master and dock hands. So helpful and friendly. A great community vibe. Close enough to Portland, but remains private and away from the fray. The transient slip we were in did get some motion at times, but we felt secure at the well maintained floating docks. A great entry point into Maine. We plan to make Spring Point our exit stop as well.
Thank you very much for the awesome informational review! We look forward to hosting you again if your plans bring you back this way! Enjoy your summer!
by jpowell on Oct 13, 2020
Friendly efficient dock staff. Excellent shore facilities. Available loaner vehicle for trips to grocery if needed. Excellent Wifi.
Hi and thanks for the review! We are happy to hear that you had good contact upon your arrival and that the staff met your expectations! Have a great rest of the season!
by vlmwdjlx2cuglxeaaazy on Sep 16, 2020
Super professional, customer service, great courtesy car, friendly generous management.
Hi and thank you for the awesome review! We hope you are having a great fall!
by nicksea on Aug 24, 2020
The staff is always ready and willing to assist with whatever you need. it's a bit of a walk to the restrooms/showers, but they are clean and modern. Fuel is very competitively priced for the area. They also make a courtesy car available that is a nearly new GMC Arcadia and they do not put a time restriction on it's use.
Thank you very much for the review! We try to accommodate when we can and are happy that you enjoyed your stay with us. Have a great rest of the season and we hope to see you again!
by sailbrandison on Aug 08, 2020
Of the many marinas I've visited this was by far the most polite, professional and accommodating I've experienced. If you want a pleasant stay, with wonderful people around and a great setting, this is the place to go. I wish more businesses in our country treated people the way this one does.
Thank you very much for the amazingly kind review! Boating is a wonderful lifestyle and though our staff has a lot of responsibilities we work hard to make sure the fun and friendly atmosphere shines through! Enjoy the rest of your travels and we look forward to hosting you again!
by petersonsusan02 on Aug 14, 2019
The staff was very accommodating and welcoming! We were given a very nice dry bad. They have a courtesy car you can use to go into town about 2 miles away. Great place to walk with your pet . The restaurant 48 degrees was excellent. We will return next year!!!
Thanks for the great review! We look forward to having you again and have a great rest of your season!
by brokesailor on Jul 31, 2019
I could not fill my water tanks from the water connection at the slip. Too far away. Upon arrival the kid army the fuel dock was super helpful until I was secured in my slip.
Hi and thanks for the review! We take immense pride in the service we provide here and I apologize that we didn't accommodate for your water filling needs. Dock staff wear red shirts with staff written on the back so if we ever have the opportunity to host you again and there is something that you need please feel free to snag one of us and we will help as best as we can! Thanks again for your stay and fair winds!
by tburton on Jul 29, 2019
Awesome facilities and awesome people. New showers and laundry one of nicest I’ve been in. Numerous courtesy cars, service facilities and great marine store. This is the place to stay in Portland
Thank you for your stay and kind words! Safe travels and we hope to see soon!
by lasflyer on Aug 23, 2018
Friendly and helpful staff. Facilities were excellent and the Loaner car made life easy.
Thank you for the nice review! Realizing we aren’t downtown we like to provide as much logistical help as possible and are glad that the the vehicle assisted with the ease of your stay! Hope to see you again. Regards, Peter
by toomja on Aug 21, 2018
An excellent facility. As you arrive it is clear that your business is appreciated. Staff is very responsive and helpful. There are good restaurants and a bar within walking distance and anything you need can be had via their courtesy car. Easy gas docks and pump out. Definitely a good stop.
Thank you very much for the kind words! We hope you enjoy the rest of your cruise and come to see us again in the future! Regards, Peter
by janiebud on Aug 05, 2017
Service was fabulous. Very nice dock. The amenities, including the availability of the use of a vehicle was fantastic. Nice, new, and very clean facilities. Would highly recommend!