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by Raymond H. - Verified user on Nov 07, 2023
Great dock staff and communication!
by Jason S. - Verified user on Oct 30, 2023
Unfortunately for me, all the marina staff left early that day without notice. They were supposed to remain open until 5 o’clock and they left before then. Unable to get access to the bathrooms or showers since there was no one to get the code from. There was also no one on the dock to help with docking. They provided minimal services yet still charged the full rate? Overall, disappointed with the lack of services and inconsideration for its boaters.
Marina Response:
Jason, Thank you for your review. We informed all our boaters that no dockhand assistance was available for assistance prior to confirming everyone's reservation for this weekend. The office staff took the liberty of giving all our boaters the bathroom codes and wifi codes via our dockwa chats prior to the vessels arriving. Please understand that when you generate your reservation request via Dockwa, ALL information is communicated via this platform. We pride ourselves in our customer service and it is also represented in all our 400 reviews, We look forward to having you visit in season so you may experience a more positive experience. Thank you again
by Jonathan L. - Verified user on Oct 29, 2023
The staff that manage the Mitchell Park are very accommodating and helpful. The problem with the marina is it is right downtown making it a very noisy place. Specifically from the waterfront bars which which had very loud live music which lasted until 2:00 AM. If you're looking for a good night sleep don't come here.
Marina Response:
Thank you Jonathon for your review. We will pass along this information to our local village enforcement agency. We consider our boater's experience our highest priority, and as a staff we hope we can be as polite and accommodating as possible.
by Edward W. - Verified user on Oct 29, 2023
Great staff and facikities
Marina Response:
Thank you Edward, We appreciate you staying with us for our closing weekend. See you next year.
by Gary G. - Verified user on Oct 13, 2023
Awesome location, front desk very friendly and helpful. Can’t wait to come back.
by Angela R. - Verified user on Oct 10, 2023
Nice facility in town for a short stay.
by Anthony Y. - Verified user on Oct 09, 2023
No one on the docks to assist and dock were disgusting. And covered in bird poop…..clearly hadn’t been washed or even hosed off in some time. I understand that it’s the end of the season but if you’re going to diminish your quality, diminish
Marina Response:
Anthony, You are correct, The seagulls move into marina when we are almost completely empty. Unfortunately at the very end of the season we clean the docks when we have sufficient staff which is only on the weekends when boater activity increases.
by David H. - Verified user on Oct 06, 2023
In a word, "Quiet". There were maybe 4 other boats in, as we are in the shoulder season. It is a bit roomier marina than most, so easy in and out. Restaurants in town were still open on Wednesdays which was nice. In the off season they tend to be closed Monday - Wednesday for most of them.
by Dirk L. - Verified user on Oct 06, 2023
Great like it always is.
by Geraldine D. - Verified user on Oct 04, 2023
Great location! Easy access to Greenport which is a beautiful village with many restaurants and shops. Tons of help with lines. Overall great experience!
by Greg A. - Verified user on Oct 03, 2023
The staff is the best!
by Lana L. - Verified user on Sep 29, 2023
Dock hands were helpful and curious, marina was flexible with changes due to weather and free internet was nice..
by Kenneth S. - Verified user on Sep 23, 2023
Professional operation with enthusiastic dock staff and easy access to Greenport and Shelter Island!
by Donald F. - Verified user on Sep 21, 2023
They were Helpful great place to stay
by douglas s. - Verified user on Sep 17, 2023
This place is well run and high quality . Nice little town with great dining options.
Great place!
Accommodating staff that wants you to be happy and excellent value as well
by Warner H. - Verified user on Sep 12, 2023
Our sixth visit to Mitchell Park Marina. Great location near nice restaurants. Dock hand was helpful.
by Harry O. - Verified user on Sep 11, 2023
This is our favorite place to dock on Long Island.
by Marianne U. - Verified user on Sep 08, 2023
The dockhands were great and we enjoyed watching the ferrys come and go!!
by Michael M. - Verified user on Sep 06, 2023
Great location, friendly staff, helpful dockhands.
by Elizabeth F. - Verified user on Sep 05, 2023
The staff at Mitchell Park was so helpful and welcoming, and the marina is beautiful! This was out second time staying there, and I'm sure we'll be back again! All of the other boaters there also seem very friendly and helpful as well. It was a wonderful trip.
by Peggy D. - Verified user on Sep 04, 2023
The dock hands are great. Perfect spot to walk to town. Wish they had better wifi.
by Nicholas C. - Verified user on Sep 04, 2023
Location cannot be better for greenport.
by bonnie z. - Verified user on Sep 04, 2023
The dock hands were friendly and professional. Our water access needed repair.
by diane h. - Verified user on Sep 04, 2023
Every one of staff were professional and pleasant! Had a wonderful time, but then again we do every year! Fantastic!
Marina Response:
We are glad you enjoy our staff and facility.
by John T. - Verified user on Sep 04, 2023
Ferry wake at slip is very disruptive. Dock master threw three garbage bags on our boat from another boat. Didn’t even ask.
Marina Response:
John.......... Thank you for your review.
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