by andytdeen on Jan 04, 2021
Some of the older reviews looked questionable, but our experience was top-tier. Marina and resort staff were quick to respond to questions through email and dockwa app. We were concerned about depth leaving the ICW, but they provided with a screenshot showing the suggested path. We saw 7' leaving the ICW, but then the back quickly opened up to 8-10'. About 9' at our slip. We had to dock in a difficult crosswind, but dockmaster Edwin was an invaluable help and encouragement. He helped us tie up and plug in and then guided us through the check-in process. We wish other resorts/marinas had staff as attentive and passionate as Edwin! He provided many great recommendations to local eating and drinking establishments. We loved the hot tub and pool facilities. The rooftop restaurant was closed during our stay, but we would like to come back and try it when it's open on a weekend. The only reason that we gave four stars instead of five is that we would like to see dedicated shower/washroom facilities for transient slip users.
Thank you very much for your feedback. We're very happy to hear you enjoyed your time with us. Edwin will always go above and beyond to assist our boaters and guests. We hope you'll come back to visit us again soon.
by niteflite10 on Jan 03, 2021
Nice new little marina.
Thank you very much for your review. We're very happy to hear you enjoyed our marina and look forward to your next visit!
by max844 on Jan 03, 2021
Ed the Dock Master is on point!!!!
We can not say enough about him and the entire staff in general!!!
We will definitely be back for another stay and can’t wait to share our experiences with our friends!!!
Thanks for taking the time to provide us with your review. We're very grateful for it. Edwin always goes above and beyond to help our boaters and guests alike. We appreciate you staying with us and look forward to your next visit!
by edboud on Jan 01, 2021
Great stop. Brand new docks and great access to many restaurants and stores. Staff very helpful. Hug the North end of the bay and turn south at 90 degrees from Marina. 5’ draft and saw 10’ of water most way. Some of the charted shoals do not exist. Ok
Thank you so much for your review. It was great having you with us. Hope to see you again soon!
by gk5040 on Dec 06, 2020
Beautiful resort. Friendly staff. Excellent dock accommodations. Reasonably priced food. Only wish it was pet friendly for boaters who travel with their furry friends.
Thank you very much for review. We're so happy to hear that you enjoyed your time with us. Hope you'll come back and visit us again soon!
by gkat1071 on Oct 23, 2020
My family loved the resort and the staff. The reason I gave it a 4 star rating is because of the cost for the overnight docking price which was $53 a day. My problem with that was if you are person that is not staying at the resort car parking is $25 but you do not have to pay that if you make a purchase at the bar or restaurant. If you want to visit the resort by boat it cost nothing to dock there (not overnight just for the day it cost nothing) Needless to say our family paid for our room plus over $50 a night for the dock and we spent plenty of money at the restaurant and bar.
We're very grateful for your review and are happy to hear that you enjoyed our resort and staff. If you're coming in by boat for the day to enjoy our restaurant and bar, there is no charge for the slip. We only charge for overnight slips ($2.50 per ft. per night) should you choose to keep your boat with us. Unlike day boater slips, overnight slips are reserved for paying customers. We do appreciate your feedback and look forward to your next visit.
by current on Oct 19, 2020
Nice weekend stay. New docks and 1 year old hotel with nice pool, live music, and free loaner bikes. Walking distance to beach and restaurants, plus they'll give you a one mile circle golf cart ride. The dockmaster, Edwin, was very helpful. Watch the depths in the bay leading to the docks. I suggest approach from the north side.
Thank you very much for your review. We're very grateful and are so happy to hear that you enjoyed our resort and marina. We look forward to having you with us again soon!
by floridaboatguy on Sep 09, 2020
The hotel is advertising the pool, bar and restaurant to be used by patrons that are not staying at the hotel or paying for a slip. I returned before a storm to find my reserved slip occupied, using my ropes I left tied across the slip. All the other slips were taken leaving no where to park and no Dockmaster to resolve the issues. I paid for slip and had nothing. I found out later someone from the bar used my slip and my ropes. No water to wash down the boat or flush engines.
Thank you very much for your feedback. As noted in the previous review, we've addressed and corrected the issues that you've brought to our attention. We recently hired a new Dock Master who will be overseeing the dock and assisting all of our boaters with their needs. We are also implementing "Reserved" signs that will help our boaters identify which slips are open and which slips are booked. In addition , all of our slips now have running water.
I do need to clarify one of your points. We do not advertise our pool to the public. Our pool is for overnight guests only. Our restaurant and bar are open to the public though.
We sincerely apologize for the inconvenience. Would you be able to email me the reservation number for your recent stay ([email protected]
)? We’d like to reach out to you directly and have you experience our improvements firsthand.
by flgatorray on Sep 07, 2020
No dock master on site to help. No running water to flush engines and clean boat upon return. Had to stop other boats from parking in the slip that I paid for.
Thank you very much for your feedback. Since your recent stay with us, we've addressed and corrected the issues that you've brought to our attention. Our new Dock Master, Edwin, started with us yesterday. He will be overseeing the dock and assisting all of our boaters with their needs. We are also implementing "Reserved" signs that will help our boaters identify which slips are open and which slips are booked. In addition, all of our slips now have running water.
We sincerely apologize for the inconvenience. As a new marina, we want to make sure every issue is addressed in order to prevent any recurrence and ensure every guest enjoys their stay with us. I hope you’ll give us another opportunity so you can experience our improvements firsthand. We will be reaching out to you directly.