4800 Basin Harbor Rd
Vergennes, VT 05491
Dock
Offered
Mooring
Not Offered
Day Trip
Not Offered
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39 Reviews
by Ted L. - Verified user on Sep 23, 2024
Very nice facility, friendly staff
by Jonathan W. - Verified user on Sep 22, 2024
Great place, nice knowledgeable staff, very accommodating. Very special to see a historic place so lovingly cared for and still available, Thank you.
by Eric D. - Verified user on Sep 15, 2024
Incredible place with a lot of activities
Marina Response:
Thank you, Eric!by Nathan - Verified user on Aug 18, 2024
Another wonderful stay at Basin Harbor. The hospitality at BH always goes above and beyond for the boaters. There's nothing like Basin Harbor on Lake Champlain. Thank you to Dan and his team.
Nate W.
by Bruce O. - Verified user on Aug 15, 2024
Very nice facility but it is expensive! In addition to the slip fee, there is a resort fee of $20/person.
by Bradley H. - Verified user on Aug 09, 2024
Always enjoy this historic family resort.
by Michael C. - Verified user on Aug 06, 2024
Staff were great. Excellent facilities. Stay a few days to enjoy the resort
by Daniele G. - Verified user on Jul 25, 2024
So awsome that we extend our stay one more day!
by Sue and Mike P. - Verified user on Jul 22, 2024
Great resort experience. Friendly and well trained staff
by Joshua B. - Verified user on Jul 08, 2024
Friendly staff, great food, fun fireworks.
by Cody P. - Verified user on Jul 08, 2024
Basin Harbor facilities and amenities are always top notch but what really makes it incredible is the staff. Dan and his team are the absolute best. Thank you for another amazing stay!
by christopher c. - Verified user on Jul 04, 2024
Fantastic location and amenities. We loved it.
Marina Response:
Thank you, Christopher!by George B. - Verified user on Sep 18, 2023
The marina was clean and easily accessible, however the service was nonexistent. With a reservation at the marina, the resort and one of their restaurants, I asked repeatedly about arrival and was told the marina staff would help us. When approaching at 4:45pm, I hailed on Ch 16 (please use a different channel) multiple times and on the phone, with no answer. Upon arrival at 6pm on a Saturday, there were no dockhands and nobody at the marina office. Singlehanding into a slip under high winds was not enjoyable, even with an audience of other tenants who stood by idly watching. The following morning I was informed that the staff were all at a wedding. There was no apology, no offer to assist with my launch, and a sour taste in the mouth for what was a good reputation for Basin Harbor. Please inform visitors beforehand via email or text if there are no services available, and think about carrying a mobile VHF when prioritizing other guests over the marine business.
Marina Response:
Unfortunately this guest arrived after our normal business hours. At this time of the year, mid to late September, staffing and hours are reduced due to much lower traffic and business volume. Had we understood that the guest would be arriving late we could have made arrangements to meet them and assist with docking. There were no marina staff involved with the wedding that was taking place at the resort and that played no role in this situation. This guest never "checked out" of his slip and never let us know that he was departing so we were not aware that he was departing. Help is always available by contacting the front desk or switchboard at the resort. The phone number is clearly listed on all of our advertising and internet sites. We are sorry that this guest was not happy with their experience at our facility and hope that they will give us another chance to show that we can provide an outstanding experience.by Matt K. - Verified user on Sep 11, 2023
Easy- relaxed friendly
Marina Response:
Thank you for coming!by John P. - Verified user on Sep 09, 2023
We lost power 20 minutes into our stay, We contacted the marina and had the problem resolved the next morning after numerous unanswered phone calls. We were told they fixed the problems the prevous night but we certainly did not get power.
Marina Response:
Upon review of the circumstances involving the power outage, we determined that the outage was caused by severe storms knocking out power in the area. Power was restored by the electric utility company and we checked the power supply to the docks. We verified that power had, in fact, been restored to the dock system and that the power pedestal that this boat was plugged into had power. At this point, we can only assume that there was a problem with that particular boat that may have been caused by the storms. We adjusted the guests charges to eliminate the charge for power.by Maggie M. - Verified user on Sep 04, 2023
It was a pleasure staying at Basin Harbor. The staff was pleasant and helpful. They were prepared to tell us which slip and gave us good directions. Great sushi and food truck!
Marina Response:
Thanks so much!by Benoit T. - Verified user on Aug 24, 2023
Best marina in the Champlain Lake. Good service, good activities, foods, the view is just amazing. I will go back for sure but not for a day but a week!
Marina Response:
Thank you, we look forward to having you back!by Alain L. - Verified user on Aug 14, 2023
Best place to visit. Had a great time. Staff very friendly
Marina Response:
We appreciate your patronage.by Carl j. - Verified user on Aug 02, 2023
Super Nice marina and resort
Marina Response:
Thanks, Carl.by Leon M. - Verified user on Jul 28, 2023
Great place, great food, great environment, great service
Marina Response:
Thanks, Leon!by Raymond B. - Verified user on Jul 21, 2023
Spectacular ! Dockmaster and staff; excellent. Red Mill and stores excellent !
Best creemees in Vermont
Marina Response:
Glad you had a great (and delicious) time!by Brian B. - Verified user on Jun 25, 2023
Very nice setting. But they only have one shower in each of the men’s & women’s room, one toilet in men’s room. Worst is you are sharing it with all who use their beach facilities. They also allow fishing on the yacht dock, so you have kids & families on the finger docks off & on all day long. All beach facilities/toys close at 5pm!?! For what they charge it’s NOT worth it by boat!
Marina Response:
As a resort hotel we have many restroom facilities. We would have gladly directed the guest to another facility that may have been less crowded. We do allow fishing from our docks as our younger guests absolutely love it and catch some large fish! We would have gladly asked fishermen to stay away from this guests boat had we been made aware that he found it intrusive. In the early part of the season, we do close some of our facilities early as there is generally not a demand for these items. We do our best to accommodate our guests requests for the beach items. Hopefully, this guest will return during our busier season when all of our facilities will be open much later. We appreciate this guest coming to stay with us and value the feedback.by Stephen S. - Verified user on Jul 11, 2022
Great place.
Love it.
Noticed that there are many kids working at the marina and that a few unmotivated ones seem to do a lot of sitting around. There didn't seem to be an overall manager to direct them to stay busy, such as putting them to work cleaning off spiders or raking seaweed from water in the slips, which has fouled our prop at times at, of course, those key maneuvering times.
Most of the kids however certainly are helpful and courteous.
by LORI M. - Verified user on Jul 11, 2022
Marina staff was incredible along with all the amenities. Can't wait to go back
by Donald B. - Verified user on Jun 26, 2022
Superb weather and lake conditions contributed greatly to the overall experience. The overall facility was excellent.
A pump-out capability is essential and needs to be added- if only a pump out boat that would need to be scheduled is made available. Also, a larger trash bin should be added, transients generate trash too! All typical sized bins were overflowing.
All in all we love the Basin and will continue to return time and time again - we will just have to arrive with an empty waste tank and extra strong trash bags. Don and Carol.
About The Boat Club at Basin Harbor
Bring your own Boat, We've got Everything Else.
Whether you stop for a bite or stay the night, The Boat Club at Basin Harbor is unlike any resort on the shores of Lake Champlain. Basin Harbor has all of the amenities, activities, and features you’d ever want to enhance your boating experience and keep you entertained when you are not on the water.
The private harbor hosts 66 slips with power and water for boats up to 70 feet. Overnight docking includes access to all resort facilities & amenities. As of 7/10/2020, please remember that if you make your reservation for The Boat Club at Basin Harbor through Dockwa, you are charged by Dockwa only for dockage. Resort fees ($20 per person, per night, MAX $100), restaurant charges, incidentals, and any addition nights of dockage should you elect to extend your stay while here will be charged by Basin Harbor at check out.
Resort Amenities Include: Casual Pub & Restaurant, Gym & Fitness Classes, Lakeside Bar, Tennis Courts, Golf, Al Fresco Dining, Heated Outdoor Pool, Retail Shop, Ice Cream, Candy & Sundry Items, Recently Renovated Shower Facilities & Lounge, Breakfast Buffet, Dog Beach, Kayaks, Canoes, Paddleboards, Hiking Trails, Water Skiing & Tubing, Campfire & S'mores, Complimentary Wi-Fi, Lawn Games, Laundry Facilities, Motorboats, Art Studio & Classes, Water Trampolines, Bikes, Designated Beach & Swimming Area with Lounge Chairs, Daily Activities & Recreation.
Additional fees may apply for equipment rentals, activities, meals, etc.
Services
Amenities
Info
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