The marina was very clean and nice. The entrance is narrow so use caution. Ate in the restaurant and the staff is very friendly and great service. I did not appreciate the service fee that was tacked onto my credit card. Also took advantage of their "fuel deal" by purchasing a 100 gallons of diesel and getting .40 off per gallon. However, not much of a deal when they added back a $20.10 credit card service charge. Not much of a deal then. I really do not like places that add additional service fees to purchases.
Everything was great...We had a wonderful time...the members where friendly and the food was vary good...We are looking forward to our next visit .Hope to come back soon...
Staff very attentive, good was great! Grounds and docks maintained.
Upon arrival we were greeted with welcome bags which was super nice! Our docks were a little farther out than the last time we stayed at your club, but the grounds were well kept. Your restrooms & showers were clean and worked very well! But we were a little disappointed with the pool and the service at the restaurant. The pool was dirty... lots of debris at the bottom. As far as restaurant, I made reservations for 7pm for 9 people. It took over 30 minutes just to get greeted by our waitress, an additional 40 minutes to get our cocktails and appetizers. Then when our food came out, I ordered the steak sandwich, what came out was a gristly piece of meat on top of a 2 slices of tomatoes with slice of soggy slice of bread. Needless to say, I was expecting something totally different. My husband got the perch, said it was tasty but did not look appealing at all. He raved about the cole slaw. Lastly, your members were more than a little bit on the snooty side. We sat at the bar by the pool and tried to have a conversation with some of the members but wow not very friendly at all. I do not remember having this experience the last time we visited your club. MHYC is a short, easy trip for us and would like to keep our visits somewhat close to home but this experience was not anything like our last visit. I raved to my friends what a great time we had on our last visit ... but this was definitely different. Not sure what changed but I would recommend hiring a few more servers/waiters and cleaning your pool more frequent.
The harbormaster (Dan) was awesome. He was prepared for our arrival. He was able to get our group of 6 boats all on one dock with convenient access to the club. There was aslo assitance from a staff mrmber who helped members get situated in their docks. He also provided a splitter for one boat who needed it. The pool and clubhouse are great. The service in both was first rate. We will return next year.
Great dock and fireworks were the best!!
everything was great!
After entering through the channel the Gas Dock is immediately off your starboard bow. Please stop there and check-in, fuel up, pump out, or make any preparations that may be necessary unless you have made prior arrangements. Thank you and enjoy your stay at Mentor Harbor Yachting Club.