by rosemary e. - Verified user on Sep 07, 2023
we've been going here for years and absolutely love this marina! it is beautiful and the location is the best! the people there are awesome! the marina is super clean, the bar and restaurant are great! We love going there every year
by Kristina T. - Verified user on Sep 06, 2023
Beautiful Marina that is well cared for, could use lighting on walkways at night.
by Bryan D. - Verified user on Sep 05, 2023
Beautiful grounds, friendly staff.scenery is fantastic
by Melanie B. - Verified user on Sep 05, 2023
East to find, helpful and attentive dock hands, live music, good food!
by Joseph S. - Verified user on Aug 27, 2023
Loved our stay. Thank you Megan for extending our stay when the weather conditions turned !
by Tom H. - Verified user on Aug 26, 2023
Pool, restaurant there with beaches nearby!
by Paul S. - Verified user on Aug 23, 2023
Long review but worth the read…
My wife and I have visited many marinas this year throughout eastern Long Island and this one was our favorite.
A bit tight for slipping, but nothing crazy at all. Dock hands were great and helpful. The atmosphere was fantastic, both lively and fun. Great restaurant, food trucks, outdoor bar and a great pool.
Everything was super clean and organized. Bathrooms and showers were perfect and more than one location for easy use. The grounds were very relaxing, having Adirondack under shaded trees, the docks all lead to each other so you could walk the entire marina and fantastic spaces to hang out and relax. The approach was super easy and water was deep throughout.
I did have one huge complaint that was squashed immediately. On the day of arrival it was really hot and all we wanted to do was hop in the pool, but it was closed because the life guard called in sick. I went to the office and before I could even complain, Megan the office manager said the life guard was out for the day and she would be up to the pool in a minute and open it up for us while she stood in as a lifeguard. I didn’t even ask, request or negotiate, it was the first thing she said after she said hello to me. I couldn’t believe it and totally appreciated it. She was an awesome person and went totally out of her way to make sure we were happy with our stay. She is a true asset to her employer!
To wrap it up… go and you won’t be disappointed!!!!
by Steve B. - Verified user on Aug 17, 2023
ELECTRIC SUPPLY SYSTEM DAMAGED OUR EQUIPMENT
The staff members were excellent! your “dockboys”(and girls) polite, friendly and were top notch. Everything was perfect until it was time to plug in.
EVERY ELECTRICAL DEVICE WAS DAMAGED/BURNED.
HALF OF THE OUTLETS: DEAD!
I plugged into two separate 30a burn damaged outlets. one for air conditioners the other for the rest of the boat. running 1 a/c only at 12 amps ruined my $130 30amp cord set. THE 30 amp SUPPLY COULD NOT HANDLE a 12 amp DRAW.
THE POWER INFRASTRUCTURE AT THIS MARINA IS GARBAGE AND DAMAGING TO YOUR VESSELS EQUIPMENT.
Reports to the Manager, James regarding substandard infrastructure were shrugged off. Advising him of their need for the services of an electrician, he replied that they have an electrician.
ISLAND BOATYARD NEEDS TO SECURE THE SERVICES OF A QUALIFIED ELECTRICIAN.
A shuttle is offered. Told by 2 staff members that if no one was available to drive our fellow cruisers to church on sunday, taxi fare would be reimbursed.
THIS POLICY WAS REFUSED with a denial that the reimbursement policy existed.
BAD CUSTOMER POLICY
ATTENTIVE MARINA STAFF
ELECTRIC SUPPLY SYSTEM DAMAGED OUR EQUIPMENT
by cameron d. - Verified user on Aug 17, 2023
We love it here. Veterans attentive staff if needed. Great view
by Robert C. - Verified user on Aug 15, 2023
The dock hands were great. The facility was clean and beautiful. The electric needs attention. They have a complementary shuttle, I was told if it was not available, take a taxi and they would reimburse me. This did not happen.
by Gregory F. - Verified user on Jul 27, 2023
This is one of our favorite places to visit. Megan is extremely helpful and responsive, the staff is terrific, dock hands are great. SALT restaurant is delicious and a great atmosphere, as is the Shipwreck. Terrific views from there also. We will make this a “must visit” at least once per season if not more.
by Kevin G. - Verified user on Jul 26, 2023
Great spot with friendly staff and the pool and restaurant top it all off!
by Mark A. - Verified user on Jul 21, 2023
The grounds were beautiful. Lacking were knowledgeable dock staff (if they were 14 years old I’d be surprised): didn’t know how to tie up a line on dock, didn’t know tidal range. But they tried…. I’ll give them credit for that. The worst problem was the electrical hookups!!!!! Took seven electric stations to find one that worked all the time. Nice pool, good restaurant, good dog walking areas.
by Robert C. - Verified user on Jul 21, 2023
I was going back-and-forth on whether to leave three stars four stars or five stars. Let me tell you why I chose four stars. This marina has always been great to me and I’ve always enjoyed my stay there. The restaurant and food is fantastic. The whole feeling at this Marina is a positive one. The reason why I was going back-and-forth on whether to leave four stars or five stars. This marina has always been great to me and I’ve always enjoyed my stay there. The restaurant and food is fantastic. The whole feeling at this marina is a positive one.
They need to figure out their Internet, because the last several years I’ve gone there the Internet connection is so horrible. I couldn’t even watch a movie on TV when we were in bed at night, and the only other thing that I would suggest for them to do very nicely is put garbage cans near the marina. Yes, I know you have to have staff empty them, but we have to haul all garbage pretty far away to get to the dumpster. Besides that we love this place and we will be back.
by Shawn S. - Verified user on Jul 10, 2023
Island Boatyard is always one of our favorite destinations.
by Jefffrey H. - Verified user on Jul 02, 2023
Our family has enjoyed the island boatyard marina for years. Beautiful and relaxing. Great dock hands.
by Gino D. - Verified user on Sep 26, 2022
Have been coming here for 6 seasons now and it gets better every time. The staff is top notch, facilities are way above average and the restaurant Salt is great. They were very courteous and gave us shuttle rides whenever needed. Although there was a wedding reception going on in the boathouse until 11pm which seemed a little excessive cause it was loud, it was a very peaceful and pleasant experience.
by Leanne f. - Verified user on Sep 15, 2022
It’s a beautiful site- we enjoyed biking around the area. It was not easy for us to dock our sailboat being relatively new to that type of docking and have to pay close attention to tide and shallow areas. Not ideal for all sailboats but great for motorboats.
by Dr. G. on Sep 14, 2022
I have been cruising to The Island Boatyard for 40 years. The location, facility, and team are second to none. I highly recommend this marina.
by Robert C. - Verified user on Sep 12, 2022
Great place and wonderful people.
by Steven D. - Verified user on Aug 28, 2022
Beautiful place. Extremely nice and helpful staff. From owner down to dock and pool people.
by Judith G. - Verified user on Jul 09, 2022
Pool not working
Restaurant closed. I should have checked
by Brian M. - Verified user on Sep 06, 2021
Great family owned and operated marina. Bathrooms at marina were very nice and clean if you need to use them. SALT, the restaurant at the marina, was very good. There is also a bar over near the pool which opens around 4 with live music. We made this our home base for the weekend heading over to Greenport and Sag Harbor
by Frank M. - Verified user on Aug 21, 2021
Nice staff and well maintained marina. A bit disappointed with restaurant Salt. My wife had lump crab and it came out of can and was quite disgusting. Fries were soggy as well. We still enjoyed our stay as we love the Island
by Kevin W. - Verified user on Aug 19, 2021
Easy in and out
by Al P. - Verified user on Aug 02, 2021
This was a very spontaneous stop for us. I picked The Island Boatyard out of the MapTech book because our usual marina had no transient slips.
Everyone was great. After booking 2 nights, due to weather we stayed 4 nights and they could not have been nicer. Megan, the manager, was awesome! We had a few really nice talks with her and you could tell her main obnjective was that we were well taken care of. Also Toby, who had just started, was very helpful. He shuttled us to and from the ferry so we could spend the afternoon in Greenport. 2 miles from Mashomack Reserve, which is beautiful for a nice hike. Plus, literally 200 feet from SALT, one of the best restaurants on SI. Highly recommended for location, services and staff. Thanks!
by Peter W. - Verified user on Jun 27, 2021
The dockhand, Liam was so polite and helpful…we really appreciated it! Very clean marina!
by henry k. - Verified user on Jun 26, 2021
We like the family atmosphere they even will take you to town. Clean and friendly. Been coming here for years.
by Charles M. - Verified user on Oct 04, 2020
Was the most enjoyable experience we had this summer. Big and crew are some of the most helpful people we have met. This is a great time to visit Shelter Island.
We will be back next year.
by John A. - Verified user on Aug 24, 2020
Very good dock hands and crew and facilities well equipped. The marina shows a lot of changes over the years with much of the dockage areas replaced and supported by a very good restaurant (Salt)
by Rob A. - Verified user on Aug 24, 2020
Great place, wonderful helpers on docks. Great food. So accommodating. Hope the pool is open on our next visit. We will return again soon.
by Maria R. - Verified user on Aug 23, 2020
Loved every minute and best spot we thought at the Marina . Very helpful crew with everything that we needed ...
by Marc D. - Verified user on Aug 23, 2020
Great food at Salt and Very friendly Dock staff
by Toni-Ann D. on Aug 23, 2020
We enjoyed our recent stay at Island Boatyard. With all that is going on in the world today, I was happy to see that everyone was being cautious. The bathrooms were clean and I felt perfectly safe using them. The only suggestion that my husband has is that it would be nice to have hooks and a shelf to use to hang your clothes towels and belongings on while using the bathroom.
by Joseph A. - Verified user on Aug 22, 2020
Island Boatyard is simply the best. Family operated with the most accommodating staff one could ask for. Love it.
by Lisa P. - Verified user on Aug 22, 2020
Absolutely love this marina. Awesome set up, great restaurant/bar (spread out around the premises and able to order online/get delivery to your boat) and very quiet night and mornings. Everyone was so nice. Highly recommend!
by Jack g. - Verified user on Aug 21, 2020
Great location. Clean - restaurant had fabulous food
by Peter c. - Verified user on Aug 17, 2020
Great marina, clean facility, nice updated bathrooms. Great staff, very friendly and Helpful. Recommend.
by Anonymous - Verified user on Aug 13, 2020
The dock staff could not have been better. Anything you needed just ask. Ice , info, rides around the Island. Thanks for a great stay .
by Christian A. - Verified user on Aug 10, 2020
It was wonderful. Facilities are well- maintained and the staff were super friendly.
by Craig E. on Aug 10, 2020
Great place to stay. James and the staff are always friendly and accommodating. Excellent food is available on premises with Salt Restaurant and the Ship Wreck Bar.
by Jessica C. - Verified user on Aug 07, 2020
Fantastic! I had a great stay.
by Theresa B. on Aug 05, 2020
Want to say "Thank You" for all that James and Megan did for our Treasure Cove A Dock Rendezvous.
Even though your pool was not open, the beach was great. We all had a wonderful time and Our BBQ was a success.
Thank you again and cannot wait to come back.
I would recommend Island Boatyard to everyone!!
Be safe and enjoy your summer.
by Anonymous on Jul 31, 2020
The Marina and the restaurant Salt is doing a fantastic job even though Covid has not made things easy what so ever. Nothing is not that same during this time but both the marina and restaurant are doing what they can to make things easier for everyone. The dockhands are professional and informative, especially Juliet she drove us around town and showed us all the beaches we can go to. Wades beach is so relaxing. Looking froward to coming back next year!!!! :)
by Richard G. - Verified user on Jul 26, 2020
Great restaurant that now delivers right to your boat and deckhands even offer to come onboard to help you tie up. Fantastic service
by Jim L. - Verified user on Jul 26, 2020
When we book the marina they did not tell us the pool was closed. It also did not indicate on their website that the pool was closed. Since it was one of the hottest weekends of the year we consider that extremely important.
I Can only assume they wanted us to arrive and find out when it was to late.
Other marinas did not use Covid as an excuse.
For that reason I would probably never go back.
by Karen H. - Verified user on Jul 26, 2020
So much was excellent here, but we had to remove stars because we were not informed that the pool was closed this season before they took our reservation. It was a very big disappointment since no other marinas we have visited had closed their pools. We should have been informed before they took our money. Just be honest. Otherwise it was a nice stay - and the restaurant delivered right to the slip!
by Peggy D. - Verified user on Jul 12, 2020
Great marina for dog owners very close to shore from slip. Complimentary shuttle is great for shopping or going to restaurants. On site restaurant and fun bar. Fuel and pump out right on dock. We really enjoyed the small beach next to dock. Also took our dingy to shell beach and down some of the canals.
by Fred M. - Verified user on Jul 10, 2020
Staff extremely .... Suggest the marina add hooks in the bathrooms for clothing when taking a shower.
by Warren B. - Verified user on Jul 01, 2020
This is definitely a hidden gem. The restaurant and people were very polite & accommodating. The booking staff were very easy to deal with. I have been to this marina several times while fishing out in the area.
by Philip G. - Verified user on Jun 28, 2020
Excellent marina. The staff is great, fantastic location. The restaurant at the marina is excellent!
by Randy G. - Verified user on Sep 24, 2019
Charming location - quiet and scenic with a great restaurant on site. One of the staff connected us with a local resident for hire who drove us to various destinations for the day. What an unexpected bonus for our trip!!
by Richard R. - Verified user on Sep 03, 2019
Was pretty good overall . WiFi password was not given and no one seemed to know it .
Did not answer VHF station when we were pulling in . Had to call on my cell phone .
Those are minor . Over all very good. We will return .
by Christopher B. - Verified user on Aug 25, 2019
Great place great people
by Anonymous - Verified user on Aug 23, 2019
Love this place!
by James L. - Verified user on Aug 19, 2019
Probably the best marina between the forks. The best dock hands for sure.
by Mikel P. - Verified user on Aug 14, 2019
Great docks, clean well run facility.Staff extremely attentive . Beautiful location extremely relaxing. A hidden gem of a marina!
by Donald Z. - Verified user on Aug 11, 2019
The Marina and staff were excellent. Salt was a great
Place to eat.
by Wayne D. - Verified user on Aug 08, 2019
Staff attentive and frendly. Will return next season for longer stay. Plenty to do inside marina. Clean and well groomed grounds. Docks are concrete floating for easy docking on and off boat.
by Tony L. - Verified user on Aug 04, 2019
Outstanding as always.
by Mark L. - Verified user on Jul 30, 2019
One of my favorite marinas. Great staff.😊
by Catherine L. - Verified user on Jul 29, 2019
Great place to stay at
by Sal V. - Verified user on Jul 29, 2019
The grounds are always very clean and the dock staff is the best
by Andrea C. - Verified user on Jul 28, 2019
Excellent marina! Friendly staff, very accommodating to our boat club. Dock staff are all top notch! Some of the best dock hands we’ve ever had. We absolutely love this marina & will be back for sure.
by James B. - Verified user on Jul 22, 2019
Marina was great. Very clean and has everything you need for a family stay. Restaurant, pool, bar and games. Even though we were there as transients The staff treated us like we were multi-million dollar boat owners. Highly recommend to everyone.
by Robert J. - Verified user on Jul 21, 2019
Hands down our favorite spot between the forks. Best dock master (Bix) and crew we have ever come across. See you guys in 11 months and 3 weeks. ;)
by Michelle A. - Verified user on Jul 21, 2019
Always a great experience at Island Boat Yard. Marina is clean and well-equipped, food is consistently good and the views are gorgeous.
by George M. - Verified user on Jul 15, 2019
Always a favorite stay, marina hosts a great restaurant, salt...the shipwreck bar is always great fun. The staff is absolutely the friendliest and enjoyable at any marina.......love sitting by the pool. Bicks the dockmaster will personally see that your stay is magnificent. With our busy schedule we WILL make time to return.
by Kathy G. - Verified user on Jul 08, 2019
Love Love Love The Island Boat Yard! Great atmosphere and entertainment was superb! The Staff is very very helpful & professional!
by John H. - Verified user on Jul 07, 2019
Always have a good time here. The staff are courteous and helpful. The facility is clean and the restaurant has a good menu.
by Denise D. - Verified user on Aug 28, 2018
What a great marina!! Great location, easy in, easy out, with such nice and helpful dock staff. Great restaurant (SALT) and a fun boat shaped bar with live music!! Will definitely be back!! ⚓️
by Leigh K. - Verified user on Aug 23, 2018
Island Boatyard never fails. Great Marina, Well run. Dockmaster (Bix) helpful and accomodative. Third year visiting. We will be back for a 4th.
by Art M. - Verified user on Aug 19, 2018
The best staff we have ever seen, Quin JT And Mike couldn’t have been more helpful, they just jumped on the boat, tied every line , handled our dingy coming and going. Great pool entertainment, and Salt has the best calamari on the planet. Probably our favorite boating location
by anthony f. - Verified user on Aug 13, 2018
Dock guys great..Dockmaster incredibile..Bix is his name..Great guy..*complaint..no wifi have to upgrade so it reaches the wholedock**N0 wifi is a prob
by Edward K. - Verified user on Aug 05, 2018
Love the peaceful, get away from it all beautiful setting. Channel well marked. Staff was very helpful. Transient docks near gas dock are rough when windy out of south / west. $15 wine in small plastic cups at dockside bar was pricey.
by David M. - Verified user on Jul 21, 2018
This was our first boat trip to shelter island. The staff at island boatyard was kind and curtius. The marina and restaurant are very nice with clean facilities.
by Adam K. - Verified user on Jul 14, 2018
Well kept marina. Staff is great. Nice pool. Good amenities. Wish they had a place to get a coffee. As nice as it is, it is still a little pricey.
by James P. - Verified user on Jul 08, 2018
Great spot as a base to explore Sag and Greenport. Docks are fine. Bathrooms good. Pool above average. Make reservations at Salt restaurant beforehand. Would definitely go back.
by Hugh H. - Verified user on Jul 07, 2018
So friendly; great restaurant. Pool small but nice. Shuttle service available limited hours, but island taxi is also available. Relaxed atmosphere.
by Robert L. - Verified user on Jun 17, 2018
Excellent marina with friendly staff.
by Kenneth C. - Verified user on Sep 04, 2017
I can't say enough about the IBY. By far our favorite marina on Long Island. Salt is awesome. The dock hands are friendly and super helpful. The shuttle was great and we even took a detour to show us some places we hadn't seen before. We will be back again for sure.
by kevin H. - Verified user on Aug 26, 2017
Great place to relax for a few days. Been here several times now. Floating docks, great views. The free shuttle to town is a great as are restaurant and shipwreck bar.
by Ivan S. - Verified user on Aug 24, 2017
we have stayed here before, and have always been happy, however this time we took a day trip and upon returning as we were approaching our slip we were informed someone took our slip and the dockmasters allowed the person to stay so we were moved. (the boat was smaller than mine so it was not a slip size problem) not the end of the world however it would have been nice to keep our slip or be notified before i was committed to that alleyway. (we were next to our friends that we traveled there with) Garbage cans are no where to be found at the marina only a dumpster across the lot. The marina is protected and clean, shuttle service is nice feature.
by Charles W. - Verified user on Aug 22, 2017
Easy location to find, nice pool, good restaurant.
Have been there before and will go again.
by Celia M. - Verified user on Aug 01, 2017
The marina was beautiful and accommodating Provided shuttle service anytime into town and pick up. Salt restaurant was great The staff was amazing especially Scarlett, she was so helpful and knowledgeable. We'll. E back again
by Brian (. - Verified user on Jul 24, 2017
Fun stuff for the kids. Bar and resturaunt were very good and accommodating. Bar games (corn hole, ringo, ladder toss) made the adults happy. The dock attendants were amazing. Super friendly and outgoing as well as very knowledgeable with docking, local venues and all things shelter island. The dock attendants made our stay a solid 5 star experience. Thanks JT and Bix. Reel Busy had a great time. Thanks for the tender tow on the whaler.
by William Y. - Verified user on Jul 10, 2017
The staff was very friendly and helpful. The dockhands were very attentive to arriving boats to help them dock. Many times they were getting on the boats that were already in slips to fend off when boats attempting to dock were having trouble.
The stay was very peaceful and relaxing.
There were a few maintenance issues, the bathroom/shower facility for the marina had no towel or clothing hooks so when you took a shower there was no place to hang your clothes and towel except to put them in the sink. It looked like there had been one there in the past as there were holes in the wall outside the shower stall. In the bathroom/ pool-house the urinal was broken for days. It was covered with a large black plastic bag. There was a fundraiser party on Friday for the Shelter Island Fireworks, so you had two to three hundred people using that bathroom and it had one working toilet in the men's room.
Towel hooks and broken urinals shouldn't go unaddressed for four days.
The restroom/ shower facility for the marina should be expanded, to have one toilet and one shower as a single use facility meant if one person was taking a shower there was no access to the toilet. A few minor issues but when you are paying top dollar for a transient slip you should expect the facilities to be top notch as well.