The Harbor Master is absolutely a game changer at Burnham Harbor. She is always available to address any issue or resolve any issue. Her staff is well trained always attentive and provide the best customer service possible. The Burnham Harbor Harbor Master always exceeds our expectations.
Thanks for the quick refund. Had to leave a day early unexpectedly. Burnham is a great location especially if you are attending a concert at Northerly Island. The view is unbeatable. My only complaint is we often have trouble with the electricity either not working or switching off. The bathroom facilities are less than desirable for such a nice marina. It would also be nice to have assistance docking when requested. That being said, we will be back because we love the location!!
Convenient location, clean bath house, friendly staff.
Did not like this Marina at all. Had no marina. bathrooms were locked at night. no beach. staff did not know questions asked. nothing fun around walking distance. restuarant was a joke high price for tiny hamburger. no hose on doc for water. electric box barely reachable. Noisy. commercial boats blowing horns all day. Never again...oh and at $90 A NIGHT CRAZY HIGH
Marina itself is nice. Floating bath houses near us were out of order which was a pain. No close by supply store
Nice harbor at a nice location! It's very obvious its run by the government/park district. There is zero customer service and the I dont care attitude. Didn't answer the radio, security gate did not close and lock and several water leaks on the dock. I politely brought all of these to their attention and got a shrug of the shoulders. This is our second Chicago Harbor this week and it also surprises me that no one checks you in or makes sure you are in the correct slip. You could very easily pull into any empty slip and they would never know you were here. Zero security!
Excellent marina, my favorite of all great location and very friendly crew.
The online system worked flawlessly. The Harbormaster was very accommodating at our request and where we would like to dock. The dock is beautiful and access to Northerly Island and other amenities is awesome.
Thanks for s great stay.
Very good facilities and accommodating.
The app made it very convenient. We knew the gate codes, slip assignment and could easily navigate the harbor.
Great and I plan to use Burnham in the future and really hope I get Dock H again!
Amazing view of the city!!! Excellent Wi-Fi connection. Food delivered right to your slip. Very friendly resident dock- mates. Ride share & cab drop off & pick up at Harbor House. Great walking paths for dogs. Overall could not recommend more!!!
In town for the U2 concert at Soldier Field and best spot to slip. We always come the Burnham when we visit Chicago and everyone is very nice. We visit the Burnham Harbor Yacht Club each trip as well and they always make you feel like you are a member there. Great time!
Doesn't have all the amenities that we would like but very good overall.
After shoveling off all the goose poop off the dock, the stay was fabulous! We'll pay extra for a clean dock nextime. :)
I reserved a slip on May 1st as a transient boater for 4 nights. We brought the boat from Grand Haven Michigan for a long weekend in Chicago. I purchased gas and reserved a slip expending over $1,000.00 in your marina. I expressly requested a stern starboard side dock. I received an email with the dock reservation and slip assignment. Upon our arrival the slip, G-41, was in fact a stern port side dock, the exact opposite of what I needed and requested.
Not only was the slip the wrong type but on Friday pm, after a day of boating, I came back to the slip only to find another boat in my assigned slip. All of my lines, shore power cords and water hose were unceremoniously dumped in my dinghy. My dinghy was secured to the dock by wrapping one of my lines around the outboard tiller arm!!! Fortunately the marina staff were still working and informed me that the slip your staff had assigned me in May was now sold to a seasonal boater. I received no notification of this prior to returning to the marina on Friday. If we had returned after hours what would we have had to do? No slip and no recourse even though the slip was paid for!! The office staff finally after 2 hours, provided another slip which was once again a stern port side slip exactly opposite of my request again. All in all this was the most egregious customer service I have ever experienced in 30 years of boating.
I have been a transient guest at your marina several times in the past due to the location and facilities. This trip was horrendous. You should investigate and counsel the Harbor Master that is supposed to be overseeing the marina and insuring a safe and enjoyable experience. I experienced quite the opposite.
Raymond Purdy [email protected]
Please Note: 2-3 night minimum may be charged for special events of holidays. Burnham Harbor has a 30' minimum.
Burnham Harbor is located within walking distance of the Chicago downtown and is situated on the Museum Campus. It is the largest harbor in the Chicago Harbors system. Surrounded by a stunning skyline view, the Adler Planetarium, Shedd Aquarium, Field Museum, Soldier Field, and McCormick Place the harbor is a focal point of the City of Chicago. Burnham Harbor is also home to the Burnham Park Yacht Club. The harbor has 1126 slips, mooring cans, and star docks and can accommodate boats from 28’-100’+ in length.
Transient docking is available; please call the harbor directly for reservations any time after May 15. Burnham Harbor has a fuel dock facility with gas and diesel fuels. There is a laundry facility in the Ship’s Store. Waste pump-out equipment is available on a no-charge basis. There is a 3-lane launch ramp at the harbor with parking for approximately 43 vehicles with trailers. There is a mast stepping/unstopping capability at the Burnham Park Yacht Club, located on the east side of Burnham Harbor. The harbor monitors channels 9 and 16 and the switch to/working channel is 71.
Boaters, please note: No Overnight Trailer Parking is permitted.