What a wonderful marina with such hospitable staff and management. Josh went out of his way to try to accommodate us after we needed to change our arrival date several times due to engine work. Steve drove us to the store and picked up a supply at West Marine for us.
Marina condition was very nice and clean. Good amenities. Staff was good and willing to provide assistance. Permanent slip holders were friendly and offered information. Marina rules are a bit stringent. If you exceed the 11AM checkout they will charge $10 hour afterward and a $20 dollar key deposit was high. The key did not open the bathroom as promised.It only opened the gate. There was no discount on fuel. All in all we would go back. It was much better before they got purchased / aquired by safe Harbor. Here's a great suggestion since you can't check in until 1pm you should have to leave before then. Other Marina's don't kick you out early or exorbitantly charge you. We will be back. The Captain.
Marina condition was very nice and clean. Good amenities. Staff was good and willing to provide assistance. Permanent slip holders were friendly and offered information.
Marina rules are a bit stringent. If you exceed the 11AM checkout they will charge $10 hour afterward and a $20 dollar key deposit was high. The key did not open the bathroom as promised.It only opened the gate. There was no discount on fuel. All in all we would go back.
Avoid this Brewer's. I am a repeat Brewer's customer. This year, I stayed in Branford and Stratford. The dock hands at Stratford are great. The Manager HORRIBLE. After arriving at 3pm, I was told they had to "straighten out returning bathroom keys" before I could get one. Two and a half hours later, the staff still could not give us and the other boat we were with a bathroom/pool key because the manager, Rod, had not dealt with them yet. They had tried to raise him on the radio but he had told them specifically not to bother him because he was busy. After 2 and a half hours, Rod released the wrong keys to the bathroom/pool area. They didn't work. My wife became involved and was with the crew when they contacted Rod again to say he'd given us the wrong key. He berated them over the radio, saying things you shouldn't say to any employee, in my wife's presence. She is a manager herself, and went with the dock hand to get the correct key from Rod. His apology was that he had 100's of things to do that day and his apology for showing disrespect to his employees was that he didn't know she was there when he berated his workers. I overheard this encounter. A lousy excuse on so many levels. One, what customer should wait for 2 and a half hours for a bathroom key, cause the manager doesn't know how to delegate. Two, the correct apology for abusing employees is not "I'm sorry you overheard" but "I shouldn't have done it."
We shall avoid Brewer's Stratford and suggest you do too. The others are far better managed.
Excellent facilities & service. Will be back.
The dock staff were excellent but the management made our stay there less than ideal. It took 2 hours to get a key to access the bathrooms, showers , and pool. We had to actively persue the staff for a key only to find out that management was responsible for the delay in obtaining a key. In fact we overheard management on the radio state that servicing us was not a priority. We will not stay here again.
This marina is excellent! They were quick to respond to my reservation request as well as answer any questions before arrival. Dock master Steve couldn't have been more accommodating. He keeps clean, organized docks and communicates well. At the marine store, Josh went out of his way to assist with a problem and relieve my concerns. All the staff were friendly and helpful. We highly recommend this marina!!
Very Nice marina. They had the slip I asked for and the staff was very helpful.
Brewer Stratford Marina is a clean, well run facility. The staff is very helpful, pleasant and professional. We've been guests there for a number of years and always look forward to the visit. We don't know of any other place we'd rather be. Thank you! Fred & Jan
Brewers Marinas are always great and the staff Is helpful. It is very relaxing in their pool after a long hot sail. Had a good time.
OUT STANDING FACILITY, RECIEVED EMAIL THE DAY BEFORE ARRIVING THAT PROVIDED INFORMATION ON THE APPROACH. JOSH ARRANGED TO HAVE A MECHANIC WORK ON MY VESSEL WITH SHORT NOTICE AND AT A VERY RESONABLE PRICE
Brewer Stratford Marina is located where shipyard activity has been the theme since the 1700s. Today it remains an active boat yard and serves as homeport to a variety of recreational yachts. Located a mile and a half up the Housatonic River, Brewer Stratford Marina is completely sheltered from inclement weather. An ample channel winds its way to the marina, through a broad expanse of salt marsh grasses where boaters are treated to frequent wildlife sightings. In addition to the beauty of this port, the convenience of the location has great appeal. Several Western Long Island Sound cruising destinations are within striking distance and there is easy access by land - car, train or plane!
Please Note: We charge $4.00/ft/night for our T-head docks, which will populate upon submitting your request. Should you want our regular slips, we will discount down your reservation to $3.00/ft/night. Please specify in the "special request" field upon submitting your request, or, "Chat" us in Dockwa.