by gerardw on Oct 16, 2018
Worst marina experience we've had in 18 years of boating. We booked a transient reservation to stop overnight on way to winter storage. I checked the website to verify it was a deep water marina -- we need 5' 3" -- and they list 11 feet. I called ahead to verify the pumpout was working to avoid a $150 fee for pumping it out after hauling.
As we are backing out of the slip the shipyard employee yells at my wife on the helm that she'll run aground if she back to the right (the logical way), and then continues to mansplain to how to manuever the boat (she's been doing this for 18 years). When we get the dock he says "Oh the pumpout is broke." When I asks what he suggests we do, he says "Should've pumped out yesterday," which wouldn't have worked since we stayed on the boat overnight.
Update: Manager of Essex facilities reached out to me following review and has offered a future night stay as compensation and agreed to address the employee behavior (turns out we could have gone to the Dauntless Shipyard facility for the pumpout).
by ehatch on Sep 17, 2018
Got a mooring right where we wanted. Staff was great,nice and quiet on the mooring
We appreciate the review and enjoyed having you at Dauntless Marina. Please come back and see us again soon!
by captainentitled on Sep 04, 2018
Great staff. Very personable. Everything is ship shape and very punctual.
by wardar on Aug 20, 2018
Launch service was great with friendly helpful staff. Mooring was near Essex Connecticut Museum. Showers were clean. Took taxi to Essex Steam train for ride up river and ferry to Gillette Castle. Griswalds Resturant is walking distance with great food.
We appreciate your review and feedback about the team, facilities and local area. It sounds like you had a nice visit, and we hope to see you again soon! Take care.
by eas4 on Jul 22, 2018
We got fuel here and were assigned our mooring ball by the woman who gave us fuel. They were helpful, telling us about local eateries and they had a launch service that only ran until 9:00 p.m., and so we chose to use our dinghy to go to dinner in town. It was a short walk to town from this marina.
Thank you for your review and for staying with us at Dauntless Marina. It's great to hear that you enjoyed dinner by dinghy and got to explore the local area. Please come back and see us again soon!
by lplecity on Jul 07, 2018
Very accommodating. Great launch service
Thanks for your great review! Come back and see us again soon.
by mbrownmsb on Sep 01, 2017
Excellent service. After hailing them on Channel 68 they immediately sent launch to guide us to our mooring which was well maintained amd had a large pennant. The restrooms were lean. The young staff was cheerful and offered to help with everything.
by ibis on Aug 29, 2017
One of our favorite stops. Excellent, clean facilities and a friendly, helpful crew.
by sconcelman on Jul 12, 2017
We had not been to Brewer Dauntless for three years but nothing had changed. Everyone was just as friendly and helpful as they were before, with the same harbormaster and the same great launch service. Hope to don't have to wait another three years before we make it back!
by williamscady on Jul 02, 2017
Brewer Dauntless: Staff are excellent and very friendly. Facility is always spotless. We make a point of staying here at least once or twice each season.
by adamwaller on Jun 06, 2017
Brewers Dauntless in Essex is a beautiful, well maintained marina. Great facilities. We met wonderful neighbors at our slip and enjoyed a night out with them. We are looking forward to returning in July.