by 300searay on Jul 22, 2019
If there was an open restaurant on the premises would have rated it five stars. Dock hands were great, everybody very helpful.
by bktwitchell on Jul 22, 2019
Beautiful Marina and very courteous and professional staff!! We loved our first stay here and we will definitely be back soon!!! Had a quick one night stay and enjoyed use of the courtesy van for a ride to dinner at Bill’s Seafood then had a leisurely walk home which gave us a chance to admire all of the beauty of this marina!! Can’t wait to return!!
by arm420 on Jul 22, 2019
Best most helpful friendly staff best run Marina been coming here for years current staff is top notch!!
by mgchalos on Jul 21, 2019
Very helpful personnel. Great facilities
by mark42060 on Jul 20, 2019
Excellent, as always.
Great dock staff
by storkdoc47 on Jul 15, 2019
Wonderful staff! Great facilities!
by rhk1231 on Jul 14, 2019
From Maryland to Maine this is the best Safe Harbor Marina. The staff could not be more helpful and the grounds are beautiful. The only concern was that the on-site restaurant was closed for renovations, in the middle of the season?
by starg on Jul 10, 2019
A great marina with many amenities and a friendly and knowledgeable staff. On our arrival, the crew was there to assist us with docking. The grounds are spotless and restroom facilities are super clean. There are gas grills placed throughout the marina and a short walk will take you to the town beach. We have been here several times and always have had an enjoyable stay.
Thanks for the wonderful review. It is always a pleasure having you here at Pilots Point, and we are always happy to assist our guests. Looking forward to seeing you again on your next visit. Happy boating!
by ajbenet on Jul 09, 2019
Excellent Good location and service
by pdinnan on Jul 08, 2019
Beautiful marina. The entire staff was very helpful and courteous! We will definitely visit again!
by jfh on Jul 08, 2019
Great Marina with excellent staff and facilities. We will be back!!
by donaldtremblay on Jul 07, 2019
Great service! great location!
by cindyandtim on Jul 07, 2019
Great! Loved our slip and you accommodated all our boats. Your pool was great. Restrooms clean, friendly staff..great fireworks..had a wonderful time!! Thank you!!
by smanion on Jul 05, 2019
Always have excellent service and great stay at Pilots Point. So happy that we can use our free nights there!
by paeliea on Jul 05, 2019
Our stay here has been very enjoyable. The only issue we had was that my hot dogs and hamburgers were stolen from the community room on July 4th. I took my children and grand children to a restaurant instead so we didn't have our planned BBQ. Now I don't put anything the community room and lock my boat every time I step away.
by jmz on Jun 18, 2019
Regularly stop at Pilots Points. Clean facilities and great staff. Josh always takes good care of us.
by rwtomey on Jun 11, 2019
Fantastic weekend at Pilots Point. As usual, Josh, the Marina Manager, made sure everyone in our party of ten boats had a wonderful time. Josh is extremely friendly, professional and attentive and we all had a terrific weekend.
by tmcg on Jun 11, 2019
Always a great stay at Westbrook, Josh & his team are just top notch.
by kost-ly on Jun 10, 2019
Very nice marina, clean facilities and Josh was so accomidating !
Thank you for the review. We are happy that you found us accommodating. Bugs can be pests in the summertime, but we hope they don't stop you from coming to visit us again soon!
by willblake on Oct 28, 2018
We had to arrive after everyone had gone home at the dock, so the Dockmaster let us know where we could tie up for the night and have power. A very nice person going home late from the accounting office gave us a ride to a nearby restaurant. A treat after a rough cold day. Thanks everyone.
You are most welcome! Thank you for staying with us at Pilots Point. It was a pleasure having you here, and we hope that you will come back and see us again soon.
by bmastror on Oct 09, 2018
Wonderful location and very friendly staff.
by johnsongp on Sep 25, 2018
The staff was excellent, the facilities are great and the communication through Dockwa was outstanding. They met all of our requests during the reservation process.
by tdenunzio on Sep 18, 2018
Excellent facilities, friendly and helpful staff.
by rmuhlbauer on Sep 06, 2018
Pilots Point is always a favorite spot. The docks are excellent, the staff is attentive, the bathrooms are spotless, and there are amenities such as a pool, grills, and an on-site restaurant. It's also as good a marina as you'll find anywhere for all types of service for your boat.
Wow! Thank you very much for this excellent review. You made our day! It is always great to have you here at Pilots Point. Hope to see you again soon!
by rkg123456 on Sep 03, 2018
great slip nice docks great pool showers and bathrooms were great giant facility couldn't ask for better ... great docks too
by kcarharris on Aug 20, 2018
Excellent - great accommodations, friendly staff, all good. Will be back!
by gstonecliffe on Aug 11, 2018
Great shuttle service, RR/Showers, Restaurant, fuel/pumpout, WiFi
Not great: shallow at dock at low tide; swimming pool not clean
Thank you for choosing Pilots Point. We appreciate your review and feedback and are happy that you brought these issues to our attention. Please come visit us again soon so we can provide you with an even better experience.
by wyoung on Aug 09, 2018
Arrived at Pilot's Point for an overnight stay after which we found oil coming out the port side exhaust. We contacted Josh the Dock Master and he contacted Chic the Service Manager. Chic got Dave, one of the mechanics to address the problem straight away. The parts were ordered and installed and the boat was up and running by the end of the day that day. Incredible!
My thanks to a great team at Pilot's Point marina that works like a well oiled machine.
Thank you very much for your great review! It was our pleasure to help you, and we are glad we could get you up and running the same day. Hope to see you back at Pilots Point soon!
by obmd1 on Aug 07, 2018
This is the jewel of the Sound. It’s impeccably kept, expertly staffed with friendly helpful people. A walk to great food. Quiet and composed at night, secure behind gates and guardhouses. The rest of Safe Harbors should come by and take notes. I’d move there in a heartbeat if it didn’t add an hour to my drive. Well done all.
Thank you so much for this great review. We would love to have you here more often, and you're welcome back anytime!
by cuecker on Aug 06, 2018
Very clean, friendly staff. All around impressive marina.
by spice on Aug 06, 2018
I had a totally fine refueling, ice, and holding tank pump out. When I threw off the dock lines, I found I had no power. The dock crew jumped and towed me back in faster than I could imagine. I have repairs underway and have been treated very very well.
It has been our pleasure helping you! Thank you for the kind review.
by lawrence2 on Jul 30, 2018
Very nice marina. The only issue I have was the vast size of the marina. You can get lost in minutes.
BUT, the staff and seasonal people were great.
Thank you for taking the time to leave us this review and for visiting Pilots Point. Hopefully you didn't get too lost :) We look forward to your next visit and will make sure to do an even better job at helping you navigate our marina. Thanks again!
by thezacs on Jul 29, 2018
Very clean. Extremely well maintained with knowledgeable dock hands.
Thanks for the excellent review! So happy to hear that you had a great experience at Pilots Point. Please come back and see us again soon.
by rdenny on Jul 10, 2018
Pilots Point Marina was exceptional! I was a little concerned about making reservations online and I had requested a port tie up since I have a single screw inboard. Upon arrival at the dock office everything was all set and they confirmed a port tie and assisted us with our docking. The facilities were clean and well maintained and the staff was terrific. We thoroughly enjoyed our stay and Pilots Point will be our benchmark going forward. We will certainly be back again.
We sincerely appreciate your great review, and we are so happy that you enjoyed your stay at Pilots Point! We strive to make the reservation and arrival process easy and quick so that you have more time to just relax on your boat and enjoy the marina and surrounding area. Thank you for your feedback on our team and the facilities as well. We are delighted to hear that we will be your benchmark, and we are looking forward to your next visit. See you soon!
by ahodum3 on Jul 08, 2018
Love this marina! Stayed here for our family’s first overnight trip away from our home port. Great experience from the moment we hailed them entering the channel to leaving the next afternoon. Location, people, employees, ambiance, service, hospitality all were fantastic. Kids and us can’t wait to go back!
Thank you very much for this awesome review! We feel honored that we were your family's first overnight at a different marina, and we love hearing that you had a great experience. We are already looking forward to your next visit. Until then, happy boating and keep the family adventures going!
by kfhallock on Jul 08, 2018
Wonderful place! Nice restaurant onsite, lovely grounds, helpful dock personnel. Take the shuttle to town and if you stay late it’s easy to Uber back. We’ll be back soon!
Thank you for the great review and for choosing Pilots Point! We are very happy to hear that you enjoyed your stay with us and that you found our team helpful. Looking forward to your next visit!
by lindawitham on Jun 07, 2018
Staff was very friendly. Josh was the most helpful. He was also knowledgeable. Boom Restaurant on site was convenient and excellent.
Thank you for the great review! We agree that Josh is a great asset to our team. We appreciate the feedback and your business. Please come and see us again soon!
by roomfortwo on Oct 02, 2017
Awasome marina Josh on deck to help with lines added a night d/t rain and wind without a hassle ride into town helpful o restock
by captainschrade on Sep 02, 2017
Dock staff was very helpful and accommodating, easy floating docks to tie up to and very protected and quiet. Great stop for fuel after entering Long Island sound
by spetersen57 on Aug 31, 2017
It was very nice there. Everyone was helpful. Just ashame i couldn't do any laundry. Hope that gets straightened out. Otherwise it was great
by svf43ghr on Aug 29, 2017
Great overnight spot. People are very friendly and helpful. Courtesy car took a crew member to the train station.
by jra on Aug 28, 2017
nice marina, good services, shuttle to restaurants, uber back!
by 5169225539 on Aug 27, 2017
What a huge place and kept in beautiful shape. Dock staff didn't do their homework and moved us twice to another dock, actually three times. The two dock hands were very courteous and helpful, I just don't know why they didn't check their records when I hailed them. No big deal, but they left so fast I didn't have a chance to tip them. I guess a lot of boats were coming in at that time..
by bobborden on Aug 27, 2017
Excellent staff and very helpful. I was in the east Yard - WiFi was so weak that is was useless.
by alluongo on Aug 27, 2017
Very clean and well kept. Little low on depth in the slips and channel
by nodoubt1414 on Jul 30, 2017
Our first time here.... Simply WOW !
My wife's first comment after walking the pup upon arrival was "immaculate". Beautifully laid out and maintained.
The place is sprawling... but still cozy. Narrow but well marked inlet and really pretty area. Marina is broken up into sections and is great for exploring. Courtesy shuttle is available but bikes are helpful as nearest large markets are 3mi east or west. Yard was very quiet while we were there on wknd but obviously has an incredible svc dept. Grills available all over as well as bathrooms & showers so where ever they dock you they will be convenient. All that said... NOT CHEAP. But lots of value for the money, and we would DEFINITELY return.
by grace on Jul 29, 2017
Max was awesome! Got our guest to Amtrak in the morning and drove us to Simon's for breakfast food. Great service from a great guy. Wonderful experience and we will be coming back soon. S/V Grace.
by tkess162 on Jul 26, 2017
Everything a marina should be.
by tclittle on Jul 26, 2017
Great stay. Courteous staff, tv in game room provides opportunity to get off boat and get caught up on world events. Overall nicest marina we have stayed at. Going to Mystic Brewers today.
by evallerie on Jul 26, 2017
all the dock hands and staff were really great! beautiful facility.
by tabishop on Jul 24, 2017
We had a nice stay. The staff was very good, the facilities were pretty clean and overall it was a good stay. Probably the biggest disappointment was them shutting down the snack bar Sunday morning due to a refrigeration issue. I could have lived without breakfast but it seems as though they could have still sold coffee or at least left the coffee supplies out. Instead we hoofed it out to the main road and found Simon's Marketplace where we had an excellent breakfast before taking the long walk back to the marina. I would go back.
by boxdad on Jul 23, 2017
Enjoyed our visit. Dock crew was very helpful, the facilities were very clean and the whole yard was well maintained. Boom Restaurant had excellent food.
by fullcircle on Jul 18, 2017
Good stopover on the way to Block Island. Nice pool good restaurant. Good staff.
by slongo on Jul 18, 2017
We arived an we're assisted in docking our boat. Everything went smoothly. We had a nice dip in the large pool and a nice hot shower. We then used the marinas grill to cook dinner. Everything was perfect. Great and courteous staff was welcoming.
by hac on Jul 13, 2017
Have stayed at many marinas over 30 ears of boating and have visited many prime venues such as Nantucket, Edgartown, Block, Newport, Stonington, etc.
Without question Brewer Pilot Point is the best and #2 is not close. Josh is especially excellent.
by kevintblanco on Jul 02, 2017
Always a pleasant stay. The crew is friendly and super helpful.
by marmi1121 on Jun 29, 2017
We love this marina and restaurant The shuttle service offered to boaters who are without a car is a special and very appreciated service.